Exchanging social support on online health communities (OHCs) can be beneficial to people's health, but the OHC characteristics that promote environments in which users feel socially supported are understudied. We develop a model that examines the mediating influence of OHC cohesiveness, altruism , and universality on the relationships between active and passive use and received OHC social support. Our findings indicate that social support can be derived from both active and passive use of the OHC. Although active use can directly stimulate received OHC social support, the relationship between passive use and social support is fully mediated by OHC group dynamics.

Agile methods have been widely adopted around the world – particularly in the Eastern world, where cultural scripts differ from that of the West from where agile methods originated. However, there is a lack of understanding of the interplay between the basic tenets of agile methods and the Eastern cultures. This understanding is crucial for the effective use of the methods in these cultures. To examine how Eastern cultural phenomena interplay with agile methods, we followed an emic approach in a multisite case study. We examined the adaptation of agile practices in organizations in China, India, and South Korea. We developed a framework describing how Eastern cultural scripts often express the collectivist response to cultural theoretical concepts and how the cultural response interacts in complementary and conflicting ways with agile methods. To explore how conflicts are mitigated, we examined the ways organizations develop ambidextrous practices.