Despite increasing research attention to text ranking, most studies focus on monolingual scenarios, with a particular emphasis on English-language contexts. This narrow focus limits the applicability of ranking models in cross-lingual contexts, such as ranking Chinese documents based on English queries. Recent advances in large language models (LLMs) have significantly reduced inter-language barriers through pre-training on extensive multilingual corpora, thus facilitating the study of multilingual text ranking (MTR). In this work, we explore the potential of LLMs in MTR tasks. Specifically, we first introduce an MTR benchmark encompassing both monolingual and cross-lingual scenarios. Then, we propose a two-stage training pipeline to alleviate the misalignment between LLMs and text ranking. Lastly, we adapt this training pipeline to multilingual scenarios from the perspective of training data and methods. Our experiments on the MTR benchmark demonstrate that the proposed multilingual two-stage training pipeline significantly improves LLM ranking performance in both monolingual and cross-lingual scenarios, particularly in out-domain settings. We complement these findings with a thorough analysis to deepen the understanding of our approach.

Aspect-based sentiment analysis (ABSA) aims at automatically inferring the specific sentiment polarities toward certain aspects of products or services behind the social media texts or reviews, which has been a fundamental application to the real-world society. Since the early 2010s, ABSA has achieved extraordinarily high accuracy with various deep neural models. However, existing ABSA models with strong in-house performances may fail to generalize to some challenging cases where the contexts are variable, i.e., low robustness to real-world environments. In this study, we propose to enhance the ABSA robustness by systematically rethinking the bottlenecks from all possible angles, including model, data, and training. First, we strengthen the current best-robust syntax-aware models by further incorporating the rich external syntactic dependencies and the labels with aspect simultaneously with a universal-syntax graph convolutional network. In the corpus perspective, we propose to automatically induce high-quality synthetic training data with various types, allowing models to learn sufficient inductive bias for better robustness. Last, we based on the rich pseudo data perform adversarial training to enhance the resistance to the context perturbation and meanwhile employ contrastive learning to reinforce the representations of instances with contrastive sentiments. Extensive robustness evaluations are conducted. The results demonstrate that our enhanced syntax-aware model achieves better robustness performances than all the state-of-the-art baselines. By additionally incorporating our synthetic corpus, the robust testing results are pushed with around 10% accuracy, which are then further improved by installing the advanced training strategies. In-depth analyses are presented for revealing the factors influencing the ABSA robustness.

Joint aspect category sentiment analysis (ACSA) and rating prediction (RP) is a newly proposed task (namely ASAP) that integrates the characteristics of both fine-grained and coarse-grained sentiment analysis. However, the prior joint models for the ASAP task only consider the shallow interaction between the two granularities. In this work, we gain the inspiration from human intuition, presenting an innovative from-fine-to-coarse reasoning framework for better joint task performance. Our system advances mainly in three aspects. First, we additionally make use of the category label text features, co-encoding them with the input document texts, allowing to accurately capture the key clues of each category. Second, we build a fine-to-coarse hierarchical label graph, modeling the aspect categories and the overall rating as a hierarchical structure for full interaction of the two granularities. Third, we propose to perform global iterative reasoning with a cross-collaboration between the hierarchical label graph and the context graphs, enabling sufficient communication between categories and review contexts. Based on the ASAP dataset, experimental results demonstrate that our proposed framework outperforms state-of-the-art baselines by large margins. Further in-depth analyses prove that our method is effective on addressing both the unbalanced data distribution and the long-text issue.

With the rapid development of web and mobile applications, as well as their wide adoption in different domains, more and more personal data is provided, consciously or unconsciously, to different application providers. Privacy policy is an important medium for users to understand what personal information has been collected and used. As data privacy protection is becoming a critical social issue, there are laws and regulations being enacted in different countries and regions, and the most representative one is the EU General Data Protection Regulation (GDPR). It is thus important to detect compliance issues among regulations, e.g., GDPR, with privacy policies, and provide intuitive results for data subjects (i.e., users), data collection party (i.e., service providers) and the regulatory authorities. In this work, we target to solve the problem of compliance analysis between GDPR (Article 13) and privacy policies. We format the task into a combination of a sentence classification step and a rule-based analysis step. We manually curate a corpus of 36,610 labeled sentences from 304 privacy policies, and benchmark our corpus with several standard sentence classifiers. We also conduct a rule-based analysis to detect compliance issues and a user study to evaluate the usability of our approach. The web-based tool AutoCompliance is publicly accessible 1.