• Examine government’s role in orchestrating extra-government digitalization initiatives through sectoral governance via public policy innovation. • Focus on high impact digital transformation of the microbusiness sector in Ireland. • Theorize the knowledge mechanisms through which sectoral governance facilitate the digital transformation of microbusiness sector. • Leverage a rich Irish case study of a government led digital transformation program in the context of microbusiness. • Identify roles of knowledge ecosystem stakeholders, pathways, and practices and map their social value and well being impacts. Most prior public sector digital transformation (DT) research has examined the role of digitalization in improving either the internal operational efficiency of the government or the quality of government service delivery to external stakeholders such as citizens and businesses. Although policy-driven digitalization of specific sectors is key for promoting public value, government’s role in orchestrating extra-government digitalization initiatives to create public value has not been sufficiently investigated. To address this perceptible void in the public sector DT literature, we study a government-led DT program designed to promote digitalization among microbusinesses (MB), a sector that has major economic and social implications. Given the significant role of technical and business knowledge in facilitating enterprise DT, we examine and theorize different knowledge mechanisms through which government policy initiatives can help foster MBs’ DT. Drawing on qualitative data from a series of structured interviews and focus groups with government agents, digital champions, and MB owner-managers involved in the implementation of a government-led DT program for MBs in Ireland, among the different DT stakeholders, we identify three knowledge pathways playing different knowledge-related roles and aiming to facilitate this transformation: top-down, bottom-up, and multidirectional. Each pathway comprises distinct practices. Collectively, the identified knowledge mechanisms in the DT program knowledge ecosystem foster social value creation for both MBs and government stakeholders, and therefore for the nation as a whole. Specifically, sustenance of the DT program is achieved through “initiation” and “instantiation” knowledge routes. Our findings offer theoretical contributions to the literatures on government-led digital transformations, effectiveness of government-led digital initiatives, and digital transformation in the MB sector. Our study also has significant implications for policy and practice.

Despite the economic and societal significance of microbusinesses (MBs), digital transformation (DT) efforts in the MB sector have been rather sporadic. Further, prior DT studies have primarily examined large- and mid-sized organisations, leaving a perceptible void in the literature. In this paper, we leverage the unique context of MBs and recognise the key role of microbusiness owner-managers (MBOMs) for the management and sustenance of DT initiatives. Specifically, we theorise the influence of MBOMs’ DT readiness in terms of their growth and technology mindsets contributing to their DT learning resources and processes. Drawing on qualitative data from a series of structured interviews and focus groups with MBOMs and other key stakeholders in the Irish MB digital ecosystem, we identity three MBOM digital transformer archetypes comprising unique configurations of MBOMs’ growth and technology mindsets, namely: champion digital transformers, emerging digital transformers, and aspiring digital transformers. For each of these archetypes, we explore the different learning capabilities and mechanisms through which MBOMs manage and sustain their digital transformation efforts. Our findings offer theoretical contributions to the fields of digital transformation in microbusinesses, digital leadership, and digital capabilities. Our study also has significant implications for policy and practice.

FNEGE 3, ABS 2

The advent of the COVID-19 pandemic augmented the propensity for fake news globally. Today, over 90% of the global population depends on the internet for information. However, there is an enormous difference in fake news propensity in different countries. Thus, one must understand what factors influence the propensity for fake news during the COVID-19 crisis. Leveraging prior literature on fake news, the authors theorize the relationship between human and economic development and fake news propensity within nations. They analyzed the proposed model on a dataset generated from 104 countries. The research finds that a level of human development did not affect a nation's fake news propensity, while a higher level of economic development curbed its fake news propensity. This research extends prior IS research on fake news at the macro level and aims to better inform governments and policymakers in designing future crisis-proof policies to curb fake news.

COVID-19 pandemic has triggered a surge in the amount of fake news circulating on the Internet. However, despite the global bearing of the coronavirus pandemic, there is a significant variance in the propensity of COVID-19 related fake news instances across nations. To better understand the national-level factors contributing to the spread of fake news during the current pandemic, we theorise and examine the relationships of “mobile connectivity” and “freedom” (economic, political, and media) in a nation, with fake news propensity. We test the proposed model through a unique dataset comprising 72 countries generated by combining 6 independent cross-country data sources. We find that “mobile connectivity” and “political freedom” in a nation contribute to COVID-19 related fake news propensity, whereas “economic” and “media freedom” inhibit it. Our study provides preliminary insights into the mechanisms through which national-level systemic resources can be leveraged for battling the spread of fake news during the COVID-19 pandemic and beyond. In addition, our study offers several important implications for governments and policymakers that we believe will be instrumental in stimulating future research on the subject.