With the increasing adoption of machine learning (ML) models and systems in high-stakes settings across different industries, guaranteeing a model's performance after deployment has become crucial. Monitoring models in production is a critical aspect of ensuring their continued performance and reliability. We present Amazon SageMaker Model Monitor, a fully managed service that continuously monitors the quality of machine learning models hosted on Amazon SageMaker. Our system automatically detects data, concept, bias, and feature attribution drift in models in real-time and provides alerts so that model owners can take corrective actions and thereby maintain high quality models. We describe the key requirements obtained from customers, system design and architecture, and methodology for detecting different types of drift. Further, we provide quantitative evaluations followed by use cases, insights, and lessons learned from more than two years of production deployment.

Understanding the predictions made by machine learning (ML) models and their potential biases remains a challenging and labor-intensive task that depends on the application, the dataset, and the specific model. We present Amazon SageMaker Clarify, an explainability feature for Amazon SageMaker that launched in December 2020, providing insights into data and ML models by identifying biases and explaining predictions. It is deeply integrated into Amazon SageMaker, a fully managed service that enables data scientists and developers to build, train, and deploy ML models at any scale. Clarify supports bias detection and feature importance computation across the ML lifecycle, during data preparation, model evaluation, and post-deployment monitoring. We outline the desiderata derived from customer input, the modular architecture, and the methodology for bias and explanation computations. Further, we describe the technical challenges encountered and the tradeoffs we had to make. For illustration, we discuss two customer use cases. We present our deployment results including qualitative customer feedback and a quantitative evaluation. Finally, we summarize lessons learned, and discuss best practices for the successful adoption of fairness and explanation tools in practice.

Tuning complex machine learning systems is challenging. Machine learning typically requires to set hyperparameters, be it regularization, architecture, or optimization parameters, whose tuning is critical to achieve good predictive performance. To democratize access to machine learning systems, it is essential to automate the tuning. This paper presents Amazon SageMaker Automatic Model Tuning (AMT), a fully managed system for gradient-free optimization at scale. AMT finds the best version of a trained machine learning model by repeatedly evaluating it with different hyperparameter configurations. It leverages either random search or Bayesian optimization to choose the hyperparameter values resulting in the best model, as measured by the metric chosen by the user. AMT can be used with built-in algorithms, custom algorithms, and Amazon SageMaker pre-built containers for machine learning frameworks. We discuss the core functionality, system architecture, our design principles, and lessons learned. We also describe more advanced features of AMT, such as automated early stopping and warm-starting, showing in experiments their benefits to users.

Developing learning methods which do not discriminate subgroups in the population is the central goal of algorithmic fairness. One way to reach this goal is by modifying the data representation in order to satisfy prescribed fairness constraints. This allows to reuse the same representation in other context (tasks) without discriminate subgroups. In this work we measure fairness according to demographic parity, requiring the probability of the possible model decisions to be independent of the sensitive information. We argue that the goal of imposing demographic parity can be substantially facilitated within a multi-task learning setting. We leverage task similarities by encouraging a shared fair representation across the tasks via low rank matrix factorization. We derive learning bounds establishing that the learned representation transfers well to novel tasks both in terms of prediction performance and fairness metrics. We present experiments on three real world datasets, showing that the proposed method outperforms state-of-the-art approaches by a significant margin.