To improve Multi-step Mathematical Reasoning (MsMR) of Large Language Models (LLMs), it is crucial to obtain scalable supervision from the corpus by automatically critiquing mistakes in the reasoning process of MsMR and rendering a final verdict of the problem-solution. Most existing methods rely on crafting high-quality supervised fine-tuning demonstrations for critiquing capability enhancement and pay little attention to delving into the underlying reason for the poor critiquing performance of LLMs. In this paper, we orthogonally quantify and investigate the potential reason — imbalanced evaluation preference, and conduct a statistical preference analysis. Motivated by the analysis of the reason, a novel perplexity-aware reinforcement learning algorithm is proposed to rectify the evaluation preference, elevating the critiquing capability. Specifically, to probe into LLMs' critiquing characteristics, a One-to-many Problem-Solution (OPS) benchmark is meticulously constructed to quantify the behavior difference of LLMs when evaluating the problem solutions generated by itself and others. Then, to investigate the behavior difference in depth, we conduct a statistical preference analysis oriented on perplexity and find an intriguing phenomenon — "LLMs incline to judge solutions with lower perplexity as correct", which is dubbed as imbalanced evaluation preference. To rectify this preference, we regard perplexity as the baton in the algorithm of Group Relative Policy Optimization, supporting the LLMs to explore trajectories that judge lower perplexity as wrong and higher perplexity as correct. Extensive experimental results on our built OPS and existing available critic benchmarks demonstrate the validity of our method.

Multi-character role-playing aims to equip models with the capability to simulate diverse roles. Existing methods either use one shared parameterized module across all roles or assign a separate parameterized module to each role. However, the role-shared module may ignore distinct traits of each role, weakening personality learning, while the role-specific module may overlook shared traits across multiple roles, hindering commonality modeling. In this paper, we propose a novel HyCoRA: Hyper-Contrastive Role-Adaptive learning framework, which efficiently improves multi-character role-playing agents' ability by balancing the learning of distinct and shared traits. Specifically, we propose a Hyper-Half Low-Rank Adaptation structure, where one half is a role-specific module generated by a lightweight hyper-network, and the other half is a trainable role-shared module. The role-specific module is devised to represent distinct persona signatures, while the role-shared module serves to capture common traits. Moreover, to better reflect distinct personalities across different roles, we design a hyper-contrastive learning mechanism to help the hyper-network distinguish their unique characteristics. Extensive experimental results on both English and Chinese available benchmarks demonstrate the superiority of our framework. Further GPT-4 evaluations and visual analyses also verify the capability of HyCoRA to capture role characteristics.

As a primary channel for sustaining modern intimate relationships, instant messaging facilitates frequent connection across distances. However, today's tools often dilute care; they favor single tap reactions and vague emojis that do not support two way action responses, do not preserve the feeling that the exchange keeps going without breaking, and are weakly tied to who we are and what we share. To address this challenge, we present PuppetChat, a dyadic messaging prototype that restores this expressive depth through embodied interaction. PuppetChat uses a reciprocity aware recommender to encourage responsive actions and generates personalized micronarratives from user stories to ground interactions in personal history. Our 10-day field study with 11 dyads of close partners or friends revealed that this approach enhanced social presence, supported more expressive self disclosure, and sustained continuity and shared memories. © 2026 Copyright held by the owner/author(s).

A significant number of De facto orphans in underdeveloped regions face potential mental health risks, while some novel interventions attempt to involve university student volunteers in providing companionship. However, there is little documented literature on current practices of such emotional support volunteer activities. We conducted a comprehensive investigation of multiple stakeholders involved in an online companionship program facilitated by university student volunteers, designed to provide remote emotional support to these children. Through field observations and interviews, we summarize current practices and identify benefits. We discovered that current remote volunteer initiatives face numerous challenges impeding companionship effectiveness. We summarized four potential technological requirements derived from these challenges. Our study provides the first documented account of remote volunteer companionship activities aimed at improving vulnerable children’s mental health. Our research can inspire future developments of technological solutions for improving emotional companionship in volunteer programs and vulnerable children’s wellbeing.

While autonomous vehicles (AVs) could transform transportation, their “black box” nature often leaves occupants unaware of the rationale for their actions. Providing explanations can enhance transparency and facilitate widespread AV adoption. This study investigated scenario (when) and human factors (who) that influence the Demand of Explanations (DoE) to ensure explanations are provided when needed, followed by exploring the reasons (why) behind these demands. We conducted an online experimental study among 440 participants, who viewed 36 simulated driving scenarios, varying in AV actions, driving styles, time/weather and traffic environments. Results of multilevel and qualitative analysis showed that: (1) DoE was significantly higher when AVs drove aggressively, in urban areas, during turning and merging, and in nighttime or rain; (2) participants who had lower trust in AVs and older adults significantly demanded more explanations; and (3) safety and traffic rules were the primary reasons for seeking explanations.

With the rise of generative AI, AI-generated paintings (AIGP) have gone viral on platforms like TikTok, but also sparked controversy. In 2022, global artists protested against AI models for infringing on their works during training, highlighting overlooked public concerns. Therefore, to investigate public interactions and perceptions towards AIGP on social media, we analyzed user engagement level and comment sentiment scores of AIGP using human painting videos as a baseline. In analyzing user engagement, we also considered the possible moderating effect of the aesthetic quality of Paintings. Topic modeling revealed seven key reasons for negative perceptions, such as hyperrealistic effects, ambivalent reactions, and perceived art theft. Our work may provide instructive suggestions for future generative AI technology development and avoid potential crises in human-AI collaboration.

Hypergraphs, by extending traditional graphs with hyperedges, enable the modeling and prediction of complex higher-order interactions that go beyond simple pairwise interactions. Hyperedge prediction, an evolution of link prediction, aims to identify potential higher-order interactions—such as those in social media group chats—by recognizing and predicting hyperedges. Recently, hypergraph neural networks (HGNNs) have advanced hyperedge prediction by structuring higher-order interactions into a hypergraph, enabling effective capture of higher-order relations through information propagation across the hypergraph. However, existing methods primarily focus on developing complex HGNNs, underestimating the inherent unreliability of the underlying hypergraph due to incompleteness and noise, leading to suboptimal and fragile performance. In this article, we propose Multi-HyperLinker, a novel multi-view hypergraph learning framework that leverages the consistency and invariance across multiple views to capture reliable higher-order interaction patterns from historical observational data for robust hyperedge prediction. Specifically, to facilitate effective information propagation on incomplete hypergraphs, Multi-HyperLinker first synthesizes a tightly structured hypergraph and designs a consistency-guided dual-view learning strategy. To capture reliable higher-order interaction patterns on noisy hypergraphs, Multi-HyperLinker augments the hypergraphs by perturbing hyperedges to simulate variations and noise, and introduces an invariant learning strategy. Extensive experiments conducted on four real-world datasets demonstrate the superiority of Multi-HyperLinker, achieving performance improvements of up to 19.80% in hit rate compared to existing HGNN-based methods. Additionally, it exhibits enhanced robustness on incomplete and noisy hypergraphs.

Vision-language (VL) models have shown transformative potential across various critical domains due to their capability to comprehend multi-modal information. However, their performance frequently degrades under distribution shifts, making it crucial to assess and improve robustness against real-world data corruption encountered in practical applications. While advancements in VL benchmark datasets and data augmentation (DA) have contributed to robustness evaluation and improvement, there remain challenges due to a lack of in-depth comprehension of model behavior as well as the need for expertise and iterative efforts to explore data patterns. Given the achievement of visualization in explaining complex models and exploring large-scale data, understanding the impact of various data corruption on VL models aligns naturally with a visual analytics approach. To address these challenges, we introduce VisMoDAI, a visual analytics framework designed to evaluate VL model robustness against various corruption types and identify underperformed samples to guide the development of effective DA strategies. Grounded in the literature review and expert discussions, VisMoDAI supports multi-level analysis, ranging from examining performance under specific corruptions to task-driven inspection of model behavior and corresponding data slice. Unlike conventional works, VisMoDAI enables users to reason about the effects of corruption on VL models, facilitating both model behavior understanding and DA strategy formulation. The utility of our system is demonstrated through case studies and quantitative evaluations focused on corruption robustness in the image captioning task.

Long-term Multivariate Time Series (LMTS) forecasting aims to predict extended future trends based on channel-interrelated historical data. Considering the elusive channel correlations, most existing methods compromise by treating channels as independent or tentatively modeling pairwise channel interactions, making it challenging to handle the characteristics of both higher-order interactions and time variation in channel correlations. In this paper, we propose HyperMixer, a novel specializable hypergraph channel mixing plugin which introduces versatile hypergraph structures to capture group channel interactions and time-varying patterns for long-term multivariate time series forecasting. Specifically, to encode the higher-order channel interactions, we structure multiple channels into a hypergraph, achieving a two-phase message-passing mechanism: channel-to-group and group-to-channel. Moreover, the functionally specializable hypergraph structures are presented to boost the capability of hypergraph to capture the time-varying patterns across periods, further refining modeling of channel correlations. Extensive experimental results on seven available benchmark datasets demonstrate the effectiveness and generalization of our plugin in LMTS forecasting. The visual analysis further illustrates that HyperMixer with specializable hypergraphs tailors channel interactions specific to certain periods.

Nayu Liu, Junnan Zhu, Yiming Ma, Zhicong Lu, Wenlei Xu, Yong Yang, Jiang Zhong, Kaiwen Wei. Proceedings of the 63rd Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers). 2025.

Zhicong Lu, Changyuan Tian, PeiguangLi PeiguangLi, Li Jin, Sirui Wang, Wei Jia, Ying Shen, Guangluan Xu. Proceedings of the 63rd Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers). 2025.

Mobile games are becoming a vital medium for social interaction, offering a platform that transcends geographical boundaries.An increasing number of visually impaired individuals are engaging in mobile gaming to connect, collaborate, compete, and build friendships.In China, visually impaired communities face significant social challenges in offline settings, making mobile games a crucial avenue for socialization.However, the design of mobile games and their mapping to real-world environments significantly shape their social gaming experiences.This study explores how visually impaired players in China navigate socialization and integrate into gaming communities.Through interviews with 30 visually impaired players, we found that while mobile games fulfill many of their social needs, technological barriers and insufficient accessibility features, and internal community divisions present significant challenges to their participation.This research sheds light on their social experiences and offers insights for designing more inclusive and accessible mobile games.

It is pivotal for patients to receive accurate health information, diagnoses, and timely treatments. However, in China, the significant imbalanced doctor-to-patient ratio intensifies the information and power asymmetries in doctor-patient relationships. Health information-seeking, which enables patients to collect information from sources beyond doctors, is a potential approach to mitigate these asymmetries. While HCI research predominantly focuses on common chronic conditions, our study focuses on specialized disorders, which are often familiar to specialists but not to general practitioners and the public. With Hemifacial Spasm (HFS) as an example, we aim to understand patients' health information and top-tier1 medical resource seeking journeys in China. Through interviews with three neurosurgeons and 12 HFS patients from rural and urban areas, and applying Actor-Network Theory, we provide empirical insights into the roles, interactions, and workflows of various actors in the health information-seeking network. We also identified five strategies patients adopted to mitigate asymmetries and access top-tier medical resources, illustrating these strategies as subnetworks within the broader health information-seeking network and outlining their advantages and challenges. © 2025 Copyright held by the owner/author(s).

Peer Reviewed

Chinese paper-cutting, an Intangible Cultural Heritage (ICH), faces challenges from the erosion of traditional culture due to the prevalence of realism alongside limited public access to cultural elements. While generative AI can enhance paper-cutting design with its extensive knowledge base and efficient production capabilities, it often struggles to align content with cultural meaning due to users' and models' lack of comprehensive paper-cutting knowledge. To address these issues, we conducted a formative study (N=7) to identify the workflow and design space, including four core factors (Function, Subject Matter, Style, and Method of Expression) and a key element (Pattern). We then developed HarmonyCut, a generative AI-based tool that translates abstract intentions into creative and structured ideas. This tool facilitates the exploration of suggested related content (knowledge, works, and patterns), enabling users to select, combine, and adjust elements for creative paper-cutting design. A user study (N=16) and an expert evaluation (N=3) demonstrated that HarmonyCut effectively provided relevant knowledge, aiding the ideation of diverse paper-cutting designs and maintaining design quality within the design space to ensure alignment between form and cultural connotation.

Existing multimodal entity and relation extraction tasks primarily focus on text-to-text or text-to-visual entity relations, overlooking real-world complexities involving visual-to-text and visual-to-visual cases, thus failing to capture the richer semantic structures in complex cross-modal interactions. To address the limitations, we propose a new task, Unconstrained Multimodal Entity and Relation Extraction (U-MERE), which jointly extracts arbitrary visual and textual entities, and their relations from image-text pairs. To accomplish U-MERE, we construct UMERE-Bench, a benchmark with over 9,000 samples that comprehensively covers four cross-modal entity relation directions and three task settings. Given the difficulty of jointly modeling diverse directions of cross-modal entity relations, we introduce Collaborative Modeling and Order-Sensitive (CMOS), which collaboratively guides large vision-language models (LVLMs) to decompose task complexity and mitigates generation order bias from fixed target relation sequences. CMOS employs small models to generate candidate entities, guiding LVLMs to capture key information and jointly optimizes multiple feasible relation orderings to reduce order dependency. Additionally, we design a Multimodal Order-aware Matching (MOM) evaluation method to align predictions with ground truth for precise assessment. Experimental results reveal that current LVLMs show limited performance on U-MERE, underscoring its inherent challenges, while CMOS consistently achieves superior performance across multiple advanced LVLMs, demonstrating its effectiveness and generalization capability. The dataset and code will be available in https://github.com/jiaweidoris/U-MERE.

Non-Fungible Tokens (NFTs) are transforming the digital art by allowing artists to sell unique, one-of-a-kind digital artwork that is verified on the blockchain. Although NFTs have attracted much attention from academia and industry, little is known about this innovative art practice. In this work, we focus on how NFT artists understand their art creation process, interact with NFT marketplaces, and face challenges in their NFT practices. We conducted a mixed-method study, including interviews with 19 artists and an analysis of market transactions on OpenSea and SuperRare. We found that serialization and Web3 concepts are significant features in NFT artwork creations, and artists utilize artificial intelligence and smart contracts to create artworks incorporating these features. Artists perceived that blockchain features like transparency, openness, and authentication strongly influenced their NFT trading experiences, and they also encountered challenges such as determining artwork value, rights ownership, and addressing technical issues in the creation process.

Prewriting is the process of generating and organising ideas before a first draft. It consists of a combination of informal, iterative, and semi-structured strategies such as visual diagramming, which poses a challenge for collaborating with large language models (LLMs) in a turn-taking conversational manner. We present Polymind, a visual diagramming tool that leverages multiple LLM-powered agents to support prewriting. The system features a parallel collaboration workflow in place of the turn-taking conversational interactions. It defines multiple ''microtasks'' to simulate group collaboration scenarios such as collaborative writing and group brainstorming. Instead of repetitively prompting a chatbot for various purposes, Polymind enables users to orchestrate multiple microtasks simultaneously. Users can configure and delegate customised microtasks, and manage their microtasks by specifying task requirements and toggling visibility and initiative. Our evaluation revealed that, compared to ChatGPT, users had more customizability over collaboration with Polymind, and were thus able to quickly expand personalised writing ideas during prewriting.

Social Virtual Reality (VR) offers immersive, interactive, and engaging mechanisms for collaborative activities within virtual environments. However, interpersonal communication in social VR remains constrained by existing mediums and channels. To address this limitation, we introduce an impact-caption-inspired approach to facilitate real-time conversations in social VR. Impact captions are a type of typographic visual effects commonly employed in videos to convey verbal messages and non-verbal cues simultaneously for enhancing viewer engagement. Starting with an exploration of the design space of impact captions, we subsequently developed a proof-of-concept system, SpeechCap, that enables users to communicate through speech-driven impact captions in VR. Using the system, we conducted a user study (N=14) to assess the effectiveness of the visual and interaction design of our approach, revealing the strengths in enhancing interactivity and integrating of verbal and non-verbal information. We conclude by discussing key findings related to visual rhetoric, interactivity of communication mediums, and ambiguity, and offer design implications aimed at improving interpersonal communication in social VR.

Live streaming has become increasingly popular, driven by the desire for direct and real-time interactions between streamers and viewers. However, current text-based interactions and pre-defined emojis limit expressiveness, especially when referring to specific stream moments. We propose ThingMoji, a type of user-captured cut-outs to enhance user expression and foster more effective communication between streamers and their audience in the comment section. ThingMojis are unique digital icons created by users by capturing snapshots and annotating specific areas at any point during the stream. We developed StreamThing, a live-streaming platform integrated with ThingMojis, to explore their use during object-focused live streaming contexts. In a user study with three in-the-wild deployments reveals the expressive use of ThingMojis in diverse live-streaming scenarios with rich visual contents. Our findings show that ThingMojis enable viewers to reference specific objects, express emotions, and create shared visual narratives. Streamers found ThingMojis valuable for facilitating on-the-fly communication around visual content and fostering playful interactions. The study also uncovered challenges in ThingMoji comprehension, issues for long-term uses of ThingMojis, and potential concerns regarding misuse. Based on these insights, we discussed new opportunities for supporting object-focused communication during live streaming environments.

Online video platforms have gained increased popularity due to their ability to support information consumption and sharing and the diverse social interactions they afford. Danmaku, a real-time commentary feature that overlays user comments on a video, has been found to improve user engagement, however, the use of Danmaku can lead to toxic behaviors and inappropriate comments. To address these issues, we propose a proactive moderation approach inspired by Impact Captions, a visual technique used in East Asian variety shows. Impact Captions combine textual content and visual elements to construct emotional and cognitive resonance. Within the context of this work, Impact Captions were used to guide viewers towards positive Danmaku-related activities and elicit more pro-social behaviors. Leveraging Impact Captions, we developed DanModCap, an moderation tool that collected and analyzed Danmaku and used it as input to large generative language models to produce Impact Captions. Our evaluation of DanModCap demonstrated that Impact Captions reduced negative antagonistic emotions, increased users' desire to share positive content, and elicited self-control in Danmaku social action to fostering proactive community maintenance behaviors. Our approach highlights the benefits of using LLM-supported content moderation methods for proactive moderation in a large-scale live content contexts.

Anonymity plays a crucial role in social interactions online. Recently, a new phenomenon has emerged on Chinese social platforms where users collectively adopt a uniform avatar and nickname ''momo'', thereby achieving anonymity. However, understanding such spontaneous collective anonymity within Chinese cultural and contextual factors remains limited since much of the anonymity research focuses on Western users. Yet, it is unclear how users perceive the usage of ''momo'', their motivations, and how using this collective anonymity impacts their social interaction. To answer these questions, we conducted interviews with 20 ''momo'' users. We found that the shared identity ''momo'' provides an additional layer of anonymity on identity-constrained Chinese social platforms. Users adopted ''momo'' to engage in more inclusive discussions and to balance anonymity and self-presentation. Moreover, this collective anonymity fosters connections and forms a meaningful group identity in a loosely organized community. We also identified the benefits and risks associated with this unique collective anonymity. This work makes significant contributions to CSCW and HCI research by (1) extending the knowledge of anonymity practices and privacy concerns within non-Western and mainly Chinese contexts. (2) advancing the work on anonymity models by revealing the dual role of the Momo identity in facilitating collective anonymity and community bonds. (3) providing design implications to support future social technologies in identity design and anonymous communities.

Celebrity deaths have become unexpected yet highly impactful media events in modern society. Nowadays, short video-sharing platforms play an important role in public communication and reactions surrounding such events. Serving as a vehicle for tribute content, these platforms have reshaped the practices and methods of mourning. They curate content that people access and engage with through opaque algorithms, which possess the potential to impact our ability to effectively manage and navigate through periods of grief. To understand online collective mourning practices on algorithm-mediated platforms, we conducted an interview-based study with 21 Douyin users who consistently followed the death of an Asian pop diva, CoCo Lee, via the platform. Our study revealed how algorithms on Douyin reshape narratives of celebrity deaths and how video consumers tame algorithms to cope with grief. Based on these findings, we provided design implications for creating meaningful user-algorithm interactions when encountering such events on algorithm-mediated online platforms.

As a flexible, scalable, and affordable learning paradigm, live-streaming-based learning (LS learning) has become increasingly popular among older adults, shaping a digitally mediated ''silver classroom''. Despite its growing prevalence and its potential to address gaps in lifelong learning access and educational equity, meet older adults' learning needs, enhance their social connection, this learning paradigm remains largely underexplored in the CSCW literature. Given older adults' unique learning characteristics in terms of motivations, expectations, and learning abilities, it is critical to deeply examine their LS learning behaviors and experiences to inform better design. This study presents an empirical study in China to unpack this LS-based silver classroom phenomenon, focusing on its infrastructure, practices and lived experiences. Our findings reveal a human-technology integrated infrastructure alongside a volunteer-based, self-organized, autonomous collaborative community, which works together in fostering a supportive LS learning environment for older adults and meeting their additional emotional and social needs. We discuss how these sociotechnical arrangements shape the unique learning experiences of older adults and highlight the opportunities and challenges in designing for later-life learning.

In recent years, third-party platforms for trading virtual game goods have rapidly gained popularity in China. These platforms refer to those that do not belong to game companies but still allow players to trade virtual game goods with one another. However, the motivations and practices surrounding trading on these platforms remain largely underexplored. To address this gap, we conducted an interview-based study with experienced players engaged in virtual goods trading. We used thematic analysis to examine the experiences and practices of players on these third-party trading platforms. Our work found that these third-party platforms have become an important component of maintaining players' gaming experience and converting large numbers of players into traders who earn cash from the game. Our research also offers nuanced insights into players' efforts to reconcile the dynamics between platforms and their expectations for virtual goods trading.

In China, stay-at-home moms (SAHMs) often experience a hard time during their transitions, such as returning to school or restarting their careers. Yet, their experiences throughout this transition and their strategies to overcome potential challenges are rarely studied in the CSCW literature. In this study, we examined how Chinese SAHMs leveraged social media platforms to assist their transition and help them navigate the potential challenges. Through interviewing 15 SAHMs who have successfully completed their transitions, we identified the key role that social media platforms (e.g., RedNote, Douyin) play in helping SAHMS build resilience as they re-engage with society. For example, many SAHMs found peer support during their transition from mom-centric social groups where they could receive advice that was specific to their situations and constraints. When they achieved their goals, they turned into contributors in such groups and altruistically shared their experiences to help other moms. Based on the findings, we discussed the opportunities to support SAHMs' transitions.

Multimodal hate detection plays a crucial role in maintaining harmonious online environments by identifying harmful content, such as hateful memes. Although previous research has made significant progress in detecting explicit hate speech, there remains a critical gap in analyzing implicit hate, which is particularly challenging due to the absence of explicit harmful text claims or demographic visual cues. Despite the promising results based on cross-modal attention, previous methods may suffer from the distributional modality gap caused by the non-literal associations between multimodal elements, which lacks apparent alignment in implicit hateful contents. In this work, we propose a novel framework: Flexible Optimal Transport (FLOT) to capture the non-literal cross-modal alignment for multimodal hate in the context of memes. FLOT formulates the problem of cross-modal alignment as finding optimal transportation plans, which leverages a kernel method to capture complementary information from multiple modalities. The kernel embeddings reproduce a kernel Hilbert space (RKHS) to serve as a non-linear transformation of alignment, which effectively reduces the distributional modality gap with more interpretability. Moreover, we established topological structures with contrastive modeling for the aligned representations, which are optimized to achieve comprehensive alignment between different modalities, and facilitate local reasoning based on multimodal elements. Experimental results have demonstrated that our FLOT achieved state-of-the-art performance on three publicly available benchmark datasets. Furthermore, extensive qualitative analysis confirms the superior ability of FLOT in capturing implicit cross-modal alignment.

Fandom crowdfunding, where fans collectively raise funds for idols, fosters dynamic interactions within fandom communities, evoking a range of emotions. Despite the prevalence of such activities, the specific emotions involved and their effects on participant behavior remain underexplored. Addressing this, our mixed-methods study—encompassing observations, interviews, and analysis of crowdfunding data—investigated emotions during fandom crowdfunding and their influence on behavior across crowdfunding stages: planning, support, encouragement, realization, and auditing. We identified 10 key emotions related to idols and the community, finding these emotions crucial in shaping participant actions. Our findings highlight the dual impact of fandom crowdfunding on the community’s internal dynamics and its relationships with idols and broader society. We propose design recommendations for enhancing fandom crowdfunding and suggest how general crowdfunding can benefit from insights gained from the fandom context, offering a novel understanding of emotions in collaborative monetary activities.

Commencing as a photo-sharing platform, Instagram has since become multifaceted, accommodating diverse art forms, with poetry emerging as a prominent one. However, the academic understanding of Instagram’s poetry community is limited, yet its significance emerges from its distinctive utilization of a primarily visual social media platform guided by recommendation algorithms for disseminating poetry, further characterized by a predominantly novice creative population. We employ qualitative analysis to explore motivations, experiences, and algorithmic influence within Instagram’s poetry community. We demonstrate that participants prioritize conforming to algorithmic constraints for visibility, yet maintain their community’s values of integrity and originality, illustrating the tension between algorithmic growth and participant authenticity. We introduce the concept of Algorithmically Mediated Creative Labor, a phenomenon specific to non-monetizing creative users who are impacted by the prioritization of professional creators and continually adapt their creative endeavours to align with platform logic, thereby affecting their motivation and creative outputs.

Speaking out for women’s daily needs on social media has become a crucial form of everyday feminism in China. Gender debate naturally intertwines with such feminist advocacy, where users in opposite stances discuss gender-related issues through intense discourse. The complexities of gender debate necessitate a systematic understanding of discursive strategies for achieving effective gender communication that balances civility and constructiveness. To address this problem, we adopted a mixed-methods study to navigate discursive strategies in gender debate, focusing on 38,636 posts and 187,539 comments from two representative cases in China. Through open coding, we identified a comprehensive taxonomy of linguistic strategies in gender debate, capturing five overarching themes including derogation, gender distinction, intensification, mitigation, and cognizance guidance. Further, we applied regression analysis to unveil these strategies’ correlations with user participation and response, illustrating the tension between debating tactics and public engagement. We discuss design implications to facilitate feminist advocacy on social media.

Natural language (NL) programming has become more approachable due to the powerful code-generation capability of large language models (LLMs). This shift to using NL to program enhances collaborative programming by reducing communication barriers and context-switching among programmers from varying backgrounds. However, programmers may face challenges during prompt engineering in a collaborative setting as they need to actively keep aware of their collaborators’ progress and intents. In this paper, we aim to investigate ways to assist programmers’ prompt engineering in a collaborative context. We first conducted a formative study to understand the workflows and challenges of programmers when using NL for collaborative programming. Based on our findings, we implemented a prototype, CoPrompt, to support collaborative prompt engineering by providing referring, requesting, sharing, and linking mechanisms. Our user study indicates that CoPrompt assists programmers in comprehending collaborators’ prompts and building on their collaborators’ work, reducing repetitive updates and communication costs.

Adolescent peer relationships, essential for their development, are increasingly mediated by digital technologies. As this trend continues, wearable devices, especially smartwatches tailored for adolescents, is reshaping their socialization. In China, smartwatches like XTC have gained wide popularity, introducing unique features such as “Bump-to-Connect” and exclusive social platforms. Nonetheless, how these devices influence adolescents’ peer experience remains unknown. Addressing this, we interviewed 18 Chinese adolescents (age: 11—16), discovering a smartwatch-mediated social ecosystem. Our findings highlight the ice-breaking role of smartwatches in friendship initiation and their use for secret messaging with local peers. Within the online smartwatch community, peer status is determined by likes and visibility, leading to diverse pursuit activities (i.e., chu guanxi, jiazu, kuolie) and negative social dynamics. We discuss the core affordances of smartwatches and Chinese cultural factors that influence adolescent social behavior, and offer implications for designing future wearables that responsibly and safely support adolescent socialization.

Online dating has become a popular way for individuals to connect with potential romantic partners. Many dating apps use personal profiles that include a headshot and self-description, allowing users to present themselves and search for compatible matches. However, this traditional model often has limitations. In this study, we explore a non-traditional voice-based dating app called “Soul”. Unlike traditional platforms that rely heavily on profile information, Soul facilitates user interactions through voice-based communication. We conducted semi-structured interviews with 18 dedicated Soul users to investigate how they engage with the platform and perceive themselves and others in this unique dating environment. Our findings indicate that the role of voice as a moderator influences impression management and shapes perceptions between the sender and the receiver of the voice. Additionally, the synchronous voice-based and community-based dating model offers benefits to users in the Chinese cultural context. Our study contributes to understanding the affordances introduced by voice-based interactions in online dating in China.

Human emotions are essentially molded by lived experiences, from which we construct personalised meaning. The engagement in such meaning-making process has been practiced as an intervention in various psychotherapies to promote wellness. Nevertheless, to support recollecting and recounting lived experiences in everyday life remains under explored in HCI. It also remains unknown how technologies such as generative AI models can facilitate the meaning making process, and ultimately support affective mindfulness. In this paper we present Metamorpheus, an affective interface that engages users in a creative visual storytelling of emotional experiences during dreams. Metamorpheus arranges the storyline based on a dream’s emotional arc, and provokes self-reflection through the creation of metaphorical images and text depictions. The system provides metaphor suggestions, and generates visual metaphors and text depictions using generative AI models, while users can apply generations to recolour and re-arrange the interface to be visually affective. Our experience-centred evaluation manifests that, by interacting with Metamorpheus, users can recall their dreams in vivid detail, through which they relive and reflect upon their experiences in a meaningful way.

In recent years, the global unemployment rate has remained persistently high. Compounding this issue, the ageing population in China often encounters additional challenges in finding employment due to prevalent age discrimination in daily life. However, with the advent of social media, there has been a rise in the popularity of short videos and live-streams for recruiting ageing workers. To better understand the motivations of ageing job seekers to engage with these video-based recruitment methods and to explore the extent to which such platforms can empower them, we conducted an interview-based study with ageing job seekers who have had exposure to these short recruitment videos and live-streaming channels. Our findings reveal that these platforms can provide a job-seeking choice that is particularly friendly to ageing job seekers, effectively improving their disadvantaged situation.

Intangible Cultural Heritage (ICH) faces numerous threats that can lead to its destruction. While the emergence of short video platforms provides opportunities for fostering innovation and communication among ICH practitioners and viewers, it is still understudied how different stakeholders present, explain, and manage ICH via short videos. To address this, we conduct a mixed-method study of ICH-related videos on Douyin, a popular short video platform in China with an extensive user base and wealth of ICH content. By adopting the Critical Heritage Studies (CHS) framework, we propose a taxonomy of frames that construct the landscape of ICH short videos and then investigate the interactions among different groups regarding power, identity, and knowledge. Additionally, we analyze viewer responses to different frames and groups based on audience metrics (e.g., # of likes and comments) and comments. Our research reveals that government-affiliated and indigenous groups dominate the promotion and presentation of ICH on Douyin. Contrary to previous literature, viewer responses show a preference for videos from external ICH groups and ordinary individuals, suggesting a tendency to counter authority and exclusivity associated with ICH. Moreover, it highlights a lack of sustainable debates and negotiations among different groups involved in ICH discourse. Situated within CHS, we provide design implications for ICH safeguarding and sustainability through short videos and online media.

Zhicong Lu, Li Jin, Peiguang Li, Yu Tian, Linhao Zhang, Sirui Wang, Guangluan Xu, Changyuan Tian, Xunliang Cai. Proceedings of the 2024 Conference on Empirical Methods in Natural Language Processing. 2024.

Discussing research-sensemaking questions on Community Question and Answering (CQA) platforms has been an increasingly common practice for the public to participate in science communication. Nonetheless, how users strategically craft research-sensemaking questions to engage public participation and facilitate knowledge construction is a significant yet less understood problem. To fill this gap, we collected 837 science-related questions and 157,684 answers from Zhihu, and conducted a mixed-methods study to explore user-developed strategies in proposing research-sensemaking questions, and their potential effects on public engagement and knowledge construction. Through open coding, we captured a comprehensive taxonomy of question-crafting strategies, such as eyecatching narratives with counter-intuitive claims and rigorous descriptions with data use. Regression analysis indicated that these strategies correlated with user engagement and answer construction in different ways (e.g., emotional questions attracted more views and answers), yet there existed a general divergence between wide participation and quality knowledge establishment, when most questioning strategies could not ensure both. Based on log analysis, we further found that collaborative editing afforded unique values in refining research-sensemaking questions regarding accuracy, rigor, comprehensiveness and attractiveness. We propose design implications to facilitate accessible, accurate and engaging science communication on CQA platforms.

Contemporary feminists utilize social media for activism, while backlashes come along. The gender-related discourses are often diminished when addressing public events regarding sexism and gender inequality on social media platforms. The dichotomous debate around the Tangshan beating incident in China epitomized how criminal interpretations of gender-related violence became a backlash against feminist expressions. By analyzing posts on Weibo using mixed methods, we describe the emerging discursive patterns around crime and gender, uncovering the gender-blind sexism that refutes feminist discourses on the social platform. We also highlight the critical hurdles facing grassroots feminist activism in Chinese cyberspace and propose implications for the design and research related to digital feminist activism.

Prewriting is the process of discovering and developing ideas before writing a first draft, which requires divergent thinking and often implies unstructured strategies such as diagramming, outlining, free-writing, etc. Although large language models (LLMs) have been demonstrated to be useful for a variety of tasks including creative writing, little is known about how users would collaborate with LLMs to support prewriting. The preferred collaborative role and initiative of LLMs during such a creative process is also unclear. To investigate human-LLM collaboration patterns and dynamics during prewriting, we conducted a three-session qualitative study with 15 participants in two creative tasks: story writing and slogan writing. The findings indicated that during collaborative prewriting, there appears to be a three-stage iterative Human-AI Co-creativity process that includes Ideation, Illumination, and Implementation stages. This collaborative process champions the human in a dominant role, in addition to mixed and shifting levels of initiative that exist between humans and LLMs. This research also reports on collaboration breakdowns that occur during this process, user perceptions of using existing LLMs during Human-AI Co-creativity, and discusses design implications to support this co-creativity process.

VTubers, or Virtual YouTubers, are live streamers who create streaming content using animated 2D or 3D virtual avatars. In recent years, there has been a significant increase in the number of VTuber creators and viewers across the globe. This practice has drawn research attention into topics such as viewers' engagement behaviors and perceptions, however, as animated avatars offer more identity and performance flexibility than traditional live streaming where one uses their own body, little research has focused on how this flexibility influences how creators present themselves. This research thus seeks to fill this gap by presenting results from a qualitative study of 16 Chinese-speaking VTubers' streaming practices. The data revealed that the virtual avatars that were used while live streaming afforded creators opportunities to present themselves using inflated presentations and resulted in inclusive interactions with viewers. The results also unveiled the inflated, and often sexualized, gender expressions of VTubers while they were situated in misogynistic environments. The socio-technical facets of VTubing were found to potentially reduce sexual harassment and sexism, whilst also raising self-objectification concerns.

The Personal Information Protection Law (PIPL) was implemented in November 2021 to safeguard the personal information rights and interests of Internet users in China. However, the impact and existing shortcomings of the PIPL remain unclear, carrying significant implications for policymakers. This study examined privacy policies on 13 online platforms before and after the PIPL. Concurrently, it conducted semi-structured interviews with 30 Chinese Internet users to assess their perceptions of the PIPL. Users were also given tasks to identify non-compliance within the platforms, assessing their ability to address related privacy concerns effectively. The research revealed various instances of non-compliance in post-PIPL privacy policies, especially concerning inadequate risk assessments for sensitive data. Although users identified some non-compliant activities like app eavesdropping, issues related to individual consent proved challenging. Surprisingly, over half of the interviewees believed that the government could access their personal data without explicit consent. Our findings and implications can be valuable for lawmakers, online platforms, users, and future researchers seeking to enhance personal privacy practices both in China and globally.

Change captioning aims to describe the semantic change between a pair of images with natural language while remaining immune to viewpoint change. Based on the encoder-decoder architecture, most existing methods primarily focus on encoding effective change representations for transmission to the decoder. However, they suffer from an insufficient understanding of visual semantics, inadequate single-pass feature comparison, and a confounding bias caused by imbalanced viewpoint change data. These impair change representations and hinder unbiased caption generation. In this paper, we analyze and identify the confounding bias from a causality perspective and propose a Relation-aware Multi-pass Comparison Deconfounded (RMCD) network for change captioning, which elevates the encoding of change representations and mitigates the bias. Specifically, in the encoding stage, to sufficiently understand visual semantics, a position-guided context aggregating module is presented to capture the positional and contextual relations among objects in the image. Then, to achieve comprehensive change representations, we present a multi-pass feature comparison module to recognize semantic differences at various feature levels and progressively integrate them. In the decoding stage, to generate de-biased captions, the causal intervention is employed to remove the confounding bias which introduces spurious correlations between encoded change representations and captions. The newly achieved state-of-the-art performance on four publicly available benchmark datasets and further visual analysis demonstrate the superiority of our method.

During past decades, Artificial Intelligence (AI) has been consistently used in Creativity Support Tools (CSTs). Recently, with the development of generative AI models, particularly Generative Adversarial Nets (GAN) in Computer Vision, it became possible that AI directly generates visual ideas. However, there were rarely any work in creativity research that harnessed the design ideas generated by such models directly for design space exploration. In this paper, we propose a StyleGAN-driven digital mood board, GANCollage, that integrates AI generated visual ideas into the ideation phase for creativity support. GANCollage supports semantic explorations of StyleGAN generations in an iterative human-in-the-loop manner, using an AI-driven interactive tagging system. Our evaluation involving 10 participants manifests that GANCollage provides more creativity support without compromising the final results. It also offers a more enjoyable, explicit and effective way of exploring AI generated visual ideas for ideation.

The development of Autonomous Vehicle (AV) has created a novel job, the safety driver, recruited from experienced drivers to supervise and operate AV in numerous driving missions. Safety drivers usually work with non-perfect AV in high-risk real-world traffic environments for road testing tasks. However, this group of workers is under-explored in the HCI community. To fill this gap, we conducted semi-structured interviews with 26 safety drivers. Our results present how safety drivers cope with defective algorithms and shape and calibrate their perceptions while working with AV. We found that, as front-line workers, safety drivers are forced to take risks accumulated from the AV industry upstream and are also confronting restricted self-development in working for AV development. We contribute the first empirical evidence of the lived experience of safety drivers, the first passengers in the development of AV, and also the grassroots workers for AV, which can shed light on future human-AI interaction research.

Livestreamer-moderated matchmaking has gained wide popularity among the elderly population in China. Compared to algorithm-mediated online dating, it is characterized by (1) the mediation of matchmakers in a synchronous virtual environment and (2) the natural development of livestreaming-based matchmaking communities. Nonetheless, how these new features influence single seniors’ match-seeking remains unknown. To fill this research gap, we conduct a qualitative study consisting of observations and semi-structured interviews with 6 livestreaming matchmakers and 12 senior match-seekers (age: 50-70). We uncover matchmakers’ mediation roles during and beyond livestreaming to facilitate seniors’ match-seeking, and their additional duties to enhance seniors’ safety in this process. Livestreaming-based matchmaking communities afford multiple important values for single seniors to acquire companionship and help in seeking late-life love. We unpack the perceived benefits and challenges of livestreamer-moderated matchmaking, and discuss how to support single seniors’ match-seeking in an accessible, safe, and convenient manner.

Self-directed learning is becoming a significant skill for learners. However, learners may suffer from difficulties such as distractions, a lack of motivation, and so on. While self-tracking technologies have the potential to address these challenges, existing tools and systems mainly focused on tracking computer-based learning data in classroom contexts. Little is known about how students track and make sense of their learning data from non-classroom learning activities and which types of learning data are personally meaningful for learners. In this paper, we conducted a qualitative study with 24 users of Timing, a mobile learning tracking application in China. Our findings indicated that users tracked a variety of qualitative learning data (e.g., videos, photos of learning materials, and emotions) and made sense of this data using different strategies such as observing behavioral and contextual details in videos. We then provided implications for designing non-classroom and non-computer-based personal learning tracking tools.

Professional sports have large fan bases that congregate in online sports fan communities. The sports community is suitable to be a sandbox for studying offline context’s effects on online community behavior. By now, prior works did not present a detailed study on the offline-online connection by examining detailed community discussion content. To fill this gap, this work presents a comprehensive study of online communities’ comments about football (soccer) matches, grounded in the data from Premier League teams’ Reddit online communities during the 2020-2021 season. We propose a metric “gap score” to quantify offline events’ effects by measuring the gap between fans’ prematch expectations and actual match results. Using this metric, we investigated how team performance impacted comments’ sentiment, discussion topics, and the pattern of comments’ votes. The findings highlight the close connection that exists between offline events and online discussions and reveals both theoretical and practical implications for online communities.

Live streaming platforms and existing viewer participation tools enable users to interact and engage with an online community, but the anonymity and scale of chat usually result in the spread of negative comments. However, only a few existing moderation tools investigate the influence of proactive moderation on viewers’ engagement and prosocial behavior. To address this, we developed StoryChat, a narrative-based viewer participation tool that utilizes a dynamic graphical plot to reflect chatroom negativity. We crafted the narrative through a viewer-centered (N=65) iterative design process and evaluated the tool with 48 experienced viewers in a deployment study. We discovered that StoryChat encouraged viewers to contribute prosocial comments, increased viewer engagement, and fostered viewers’ sense of community. Viewers reported a closer connection between streamers and other viewers because of the narrative design, suggesting that narrative-based viewer engagement tools have the potential to encourage community engagement and prosocial behaviors.

As a popular form of online media, videos have been widely used to communicate scientific knowledge on video-sharing platforms. These science knowledge videos take advantage of rich and multi-modality information which has the potential to provoke public engagement with science knowledge and promote self-learning. However, how communicators strategically make science knowledge videos to engage viewers, and how specific communication strategies correlate with viewer engagement remain under-explored. In this paper, we first established a taxonomy of communication strategies currently used in science knowledge videos on Bilibili and then examined the correlations between communication strategies and viewers’ behavioral, emotional, and cognitive engagements measured by post-video comments. Our findings revealed the landscape of rich science communication strategies in science knowledge videos and further uncovered the correlations between these strategies and viewer engagements. We situated our results within prior research on science communication and HCI, and provided design implications for video-sharing platforms to support effective science communication.

Ethnic minorities face challenges in sustaining their culture in regions dominated by ethnic majorities. With the growing popularity of video blogging (vlogging) in China, many ethnic minority vloggers are using vlogs to present and promote their ethnic culture online. In this study, we interviewed 16 vloggers onDouyin to understand why and how vlogs can be used to sustain ethnic culture. We found that both ethnic cultural experts and non-experts were involved in ethnic vlog making and sharing activities onDouyin, and cultural experts took more initiative in preserving and promoting ethnic culture while non-experts were more motivated by getting more traffic and income. Vloggers' imagined audiences included both intra-ethnic and mainstream viewers, impacting their vlog-making strategies, the utilized platform features, and the created vlog content. For example, vloggers taught ethnic language and built an identity for intra-ethnic viewers. Both ethnic minority vloggers and viewers protected their culture from misinterpretation by mainstream viewers. Our findings suggest the potential of using video blogging to address the challenges of cultural sustainability, providing design implications for future ICTs to support the cultural sustainability of ethnic minorities.

Mobile payment systems have become an infrastructural component in citizens' socio-economic life in China. The rapid shift to a cashless society demands vendors of all ages to quickly adapt themselves to the ubiquitous mobile payment era. However, how this trend may impact senior vendors, a group that typically uses less technology, remains unknown despite its significance in inclusive mobile payment design. This work aims to address this gap by investigating the challenges and strategies of senior vendors in mobile payment adoption. Particularly, we focus on a traditional low-resource setting with a large volume of senior vendors: street vending. We conduct a qualitative study incorporating field observations on 33 senior street vendors and semi-structured interviews with 15 of them (aged 53-78), and take Moneywork as an analytical lens to unpack their challenges in physical and social interactions. We find that senior street vendors are a group passively adopting mobile payments due to business requirements instead of recognizing their advantages. Vendors with relatively low digital literacy have to take an alternative method - using family members' QR codes - to run the business as family-dependent money receivers. With limited considerations for senior vendors' situational vulnerabilities, unexpected difficulties of payment confirmation emerge during transactions, such as reduced confirmation efficacy under noisy surroundings and degraded hearing. Transaction security issues also appear when mobile payment-based frauds target both confirmation interfaces (e.g., fake sounds of successful payment) and trust systems (e.g., showing half-done proof to flee without paying) in street vending. Finally, we raise a less visible yet critical concern of family-dependent vendors on the lost money freedom when their income flows into their families' wallets. We propose design implications for mobile payment systems to support more secure, efficient and accessible money collection services to underrepresented groups.

The 2011 Fukushima Daiichi nuclear disaster has led to worldwide disruptive discussions related to crisis. In April 2021, the news that the Japanese Cabinet decided to discharge the stored wastewater into the Pacific Ocean drew global attention once again. Social media platforms like Twitter are ubiquitously used to gain information and exchange opinions during and after a crisis. Analyzing crisis-related tweets can help capture insights for public situational awareness development, crisis global response coordination, and post-disaster policy-making. We examined corresponding Twitter discourse in different languages about the nuclear disaster in 2011 and the follow-up discharge of the stored water until 2021. We utilized NLP techniques including topic modeling and sentiment analysis to identify the dominant topics related to the nuclear disaster, the post-disaster discourses, and the public attitudes towards these topics in different time phases. Our work revealed multilingual disparities of post-disaster discourse dynamics and the regional public attitudes towards the post-disaster management in the long run.

Live streaming is becoming increasingly popular in recent years, as most channels prioritize the delivery of engaging content to their viewers. Among various live streaming channels, Danmaku participation game (DPG) has emerged in China as a mixture of live streaming and online gaming, offering an immersive gaming experience to players. Although prior research has explored audience participation games (APGs) in North America and Europe, it primarily focuses on discussing prototypes and lacks observation of players in natural settings. Little is known about how players perceive DPGs and their player experience. To fill the research gap, we observed a series of DPG channels and conducted an interview-based study to gain insights into the practices and experiences of DPG players. Our work reveals that DPGs can effectively synergize live streaming and online games, amplifying both player engagement and a profound sense of accomplishment to players.

Due to the limitations imposed by the COVID-19 pandemic, customers have shifted their shopping patterns from offline to online. Livestream shopping has become popular as one of the online shopping media. However, various streamers’ malicious selling behaviors have been reported. In this research, we sought to explore streamers’ malicious selling strategies and understand how viewers perceive these strategies. First, we recorded 40 livestream shopping sessions from two popular livestream platforms in China—Taobao, and TikTok. We identified 16 malicious selling strategies that were used to deceive, coerce, or manipulate viewers and found that platform designs enhanced nine of the malicious selling strategies. Second, through an interview study with 13 viewers, we report three challenges of overcoming malicious selling in relation to imbalanced power between viewers, streamers, and the platforms. We conclude by discussing the policy and design implications of countering malicious selling.

Engaging local communities is essential to safeguarding intangible cultural heritage (ICH). To better encourage the participation of local communities, especially younger generations, e.g., students, ICH experience and education workshops are widely adopted by academia, museums, governments, and non-profit organizations. The expected outcomes of these workshops, such as archives, documents, and even creative design solutions, can benefit the promotion and preservation of ICH. However, because of the steep learning curve of using traditional ICH tools and the lack of interactions between students and ICH practitioners, many ICH workshops currently fail to engage students in learning ICH-related knowledge, developing empathy with ICH, or designing novel artifacts with ICH elements. To bridge this gap, we designed a workshop, which integrated ICH in China, digital fabrication, creative technology, and making, to engage Chinese students with ICH and creative design. We conducted empirical studies to collect feedback from students (N = 30) and ICH professionals (N=6). The application of digital fabrication tools successfully piqued students’ interest in ICH and enabled them to create interactive ICH artifacts through quick prototyping. However, the ICH professionals pointed out several issues of using digital fabrication, especially regarding tacit knowledge, use of traditional tools, and cultural authenticity. We discuss the importance of these factors in students’ acquisition of ICH knowledge and ICH-oriented design, and provide implications for future ICH design workshops.

Blind or low vision (BLV) people were recently reported to be live streamers on the online platforms that employed content curation algorithms. Recent research uncovered perceived algorithmic biases suppressing the content created by marginalized populations (e.g., people of color, the LGBT+ community, and content creators of lower socioeconomic status). However, little is known about how BLV streamers, as a marginalized population, perceive the effects of the algorithms adopted by live streaming platforms. We interviewed BLV streamers (N=19) of Douyin — a popular live stream platform in China — to understand their perceptions of algorithms, perceived challenges, and mitigation strategies. Our findings show the perceived factors contributing to disadvantages under algorithmic evaluation of BLV streamers’ content (e.g., issues with filming and timely interaction with viewers) and perceived algorithmic suppression (e.g., content not amplified to sighted users but suppressed within the BLV community). Their mitigation strategies (e.g., not watching other BLV streamers’ shows) tended to be passive. We discuss design considerations to design a more inclusive and fair live streaming platform.

In social Virtual Reality (VR), users are embodied in avatars and interact with other users in a face-to-face manner using avatars as the medium. With the advent of social VR, people with disabilities (PWD) have shown an increasing presence on this new social media. With their unique disability identity, it is not clear how PWD perceive their avatars and whether and how they prefer to disclose their disability when presenting themselves in social VR. We fill this gap by exploring PWD’s avatar perception and disability disclosure preferences in social VR. Our study involved two steps. We first conducted a systematic review of fifteen popular social VR applications to evaluate their avatar diversity and accessibility support. We then conducted an in-depth interview study with 19 participants who had different disabilities to understand their avatar experiences. Our research revealed a number of disability disclosure preferences and strategies adopted by PWD (e.g., reflect selective disabilities, present a capable self). We also identified several challenges faced by PWD during their avatar customization process. We discuss the design implications to promote avatar accessibility and diversity for future social VR platforms.

The disadvantaged population is often underserved and marginalized in technology engagement: prior works show they are generally more reluctant and experience more barriers in adopting and engaging with mainstream technology. Here, we contribute to the HCI4D and ICTD literature through a novel “counter” case study on Chinese social commerce (e.g., Pinduoduo), which 1) first prospers among the traditionally underserved community from developing regions ahead of the more technologically advantaged communities, and 2) has been heavily engaged by this community. Through 12 in-depth interviews with social commerce users from the traditionally underserved community in Chinese developing regions, we demonstrate how social commerce, acting as a “virtual bazaar”, brings online the traditional offline socioeconomic lives the community has lived for ages, fits into the community’s social, cultural, and economic context, and thus effectively promotes technology inclusivity. Our work provides novel insights and implications for building inclusive technology for the “next billion” population.

The shortage of high-quality teachers is one of the biggest educational problems faced by underdeveloped areas. With the development of information and communication technologies (ICTs), China has begun a remote co-teaching intervention program using ICTs for rural classes, forming a unique “co-teaching classroom”. We conducted semi-structured interviews with nine remote urban teachers and twelve local rural teachers. We identified the remote co-teaching classes’ standard practices and co-teachers’ collaborative work process. We also found that remote teachers’ high-quality class directly impacted local teachers and students. Furthermore, interestingly, local teachers were also actively involved in making indirect impacts on their students by deeply coordinating with remote teachers and adapting the resources offered by the remote teachers. We conclude by summarizing and discussing the challenges faced by teachers, lessons learned from the current program, and related design implications to achieve a more adaptive and sustainable ICT4D program design.

China has witnessed rapid growth in its e-commerce markets and livestreaming communities in recent years. The commercialization of livestreaming has led to the rise of e-commerce livestreamers, among which rural women constitute a substantial portion. To understand the motivations underlying these women's choices to engage in livestreaming activities and probe the extent to which they are empowered by this new form of entrepreneurship, we conducted an interview-based study with rural female livestreamers. We found that these women chose to be livestreamers for practical and self-presentation purposes and they gained a sense of self-empowerment through economic, social, intellectual, psychological, and spiritual dimensions. At the same time, however, they experienced and confronted social stigmas rooted in rural societies and the strategies they used to deal with these biases were vastly different. Our work contributes to the HCI community by providing a nuanced understanding of the motives and lived experiences of rural female livestreamers and offers design implications that could improve the everyday experiences of these livestreamers.

Decentralized finance (DeFi) enables crypto-asset holders to conduct complex financial transactions, while maintaining control over their assets in the blockchain ecosystem. However, the transparency of blockchain networks and the open mechanism of DeFi applications also cause new security issues. In this paper, we focus on sandwich attacks, where attackers take advantage of the transaction confirmation delay and cause financial losses for victims. We evaluate the impact and investigate users’ perceptions of sandwich attacks through a mix-method study. We find that due to users’ lack of technical background and insufficient notifications from the markets, many users were not aware of the existence and the impact of sandwich attacks. They also had a limited understanding of how to resolve the security issue. Interestingly, users showed high tolerance for the impact of sandwich attacks on individuals and the ecosystem, despite potential financial losses. We discuss general implications for users, DeFi applications, and the community.

Abstract Live Streaming Commerce (LSC) is proliferating in China and gaining traction worldwide. LSC is an e-commerce service where sellers communicate with consumers through live streaming while consumers can place orders within the same system. Despite the significant involvement of consumers in LSC, it has not been systematically analyzed how consumers make shopping decisions when engaging with LSC. In this paper, we conduct a mixed-methods study, consisting of surveys ( N 1 = 240) and follow-up interviews ( N 2 = 16) with LSC consumers. We focus on two features of LSC, i.e., the communication between merchants and consumers through live streaming and the participation of streamers, and aim to understand how these changes influence consumers’ decision-making process in LSC. We find that LSC enables merchants to exchange information with consumers based on their needs and provide additional customer services. Because of the appropriate information about the products they acquire and the enjoyable shopping atmosphere, consumers are willing to purchase products in LSC. As the intermediaries between merchants and consumers, streamers utilize their independent identity from merchants to enhance consumers’ awareness of shopping and persuade their online shopping decisions. Moreover, we consider the opportunities and challenges of current LSC services and provide implications for LSC services and the research community regarding the development of LSC.

Recommender systems are playing an increasingly important role in alleviating information overload and supporting users' various needs, e.g., consumption, socialization, and entertainment. However, limited research focuses on how values should be extensively considered in industrial deployments of recommender systems, the ignorance of which can be problematic. To fill this gap, in this paper, we adopt Value Sensitive Design to comprehensively explore how practitioners and users recognize different values of current industrial recommender systems. Based on conceptual and empirical investigations, we focus on five values: recommendation quality, privacy, transparency, fairness, and trustworthiness. We further conduct in-depth qualitative interviews with 20 users and 10 practitioners to delve into their opinions about these values. Our results reveal the existence and sources of tensions between practitioners and users in terms of value interpretation, evaluation, and practice, which provide novel implications for designing more human-centric and value-sensitive recommender systems.

Deaf and Hard-of-Hearing (DHH) audiences have long complained about caption qualities for many online videos created by individual content creators on video-sharing platforms (e.g., YouTube). However, there lack explorations of practices, challenges, and perceptions of online video captions from the perspectives of both individual content creators and DHH audiences. In this work, we first explore DHH audiences' feedback on and reactions to YouTube video captions through interviews with 13 DHH individuals, and uncover DHH audiences' experiences, challenges, and perceptions on watching videos created by individual content creators (e.g., manually added caption tags could create additional confidence and trust in caption qualities for DHH audiences). We then discover individual content creators' practices, challenges, and perceptions on captioning their videos (e.g., back-captioning problems) by conducting a YouTube video analysis with 189 captioning-related YouTube videos, followed by a survey with 62 individual content creators. Overall, our findings provide an in-depth understanding of captions generated by individual content creators and bridge the knowledge gap mutually between content creators and DHH audiences on captions.

Older adults' technology learning is a long-term process, during which family members often play significant roles. Although much research has emphasized how family support is important, little research has dove into the evolution of family dynamics when older adults are learning to use new technology. Drawing on the results from a qualitative study that performed semi-structured interviews with 20 older adults and 18 younger adults in China, we unpack how family members were involved in technology learning over time. Our findings suggest that younger family members play transformative roles throughout older adults' learning stages, i.e., as influencers, supporters, protectors, and monitors. Younger family members' roles co-evolve with not only older adults' changing needs but also their perceptions of older adults' learning abilities and online behaviors. They may struggle to adjust their teaching strategies to accommodate older adults' needs and abilities during the process. They may also worry about older adults' online benefits and safety as many older adults become far more active online than anticipated. Challenges while teaching and tensions regarding protection may thus emerge during the support process. With these findings, we suggest that older adults' technology learning should be treated as a collaborative activity with family members rather than an activity they pursue alone. We also highlight older adults' technology learning as a recurrent, dynamic, and evolving process, and call attention to the unique culture of "xiaoshun" in China that acts as a buffer to the burdens and tensions found with family support.

Gay dating applications, such as Grindr and SCRUFF, are considered the primary platforms for gay men to conduct online dating activities. However, on Zhihu, a Chinese question-and-answer website, tens of thousands of homosexual users have been searching for romantic partners, which suggests that Zhihu may have unique affordances in online dating activities for Chinese gay men. To better understand how Chinese gay men perceive the affordances of a non-dating platform for online dating, we conduct a mixed-methods study, including observations, interviews, and quantitative and qualitative analysis of users' self-presentations. We find that gay men users publish personal ads by answering "fishing questions" on Zhihu. Through our analysis, we examine how users perceive the affordances of Zhihu to satisfy their social and psychological gratifications at the self, community, and audience levels. Although gay users face the risk of disclosing homosexual identity on mainstream social media, they perceive such risk as acceptable for better online dating experience. We discuss how users respond to severe social stigma in China, and the gap between user needs and the design of gay dating applications. We elaborate on the implications of our findings to discuss the potential benefits for LGBTQ users if LGBTQ service providers collaborate with social media.

When schools and families form a good partnership, children benefit. With the recent flourishing of communication apps, families and schools in China have shifted their primary communication channels to chat groups hosted on popular instant-messenger(IM) tools such as WeChat and QQ. With an interview study consisting of 18 parents and 9 teachers, followed by a survey study with 210 teachers, we found that IM group chat has become the most popular way that the majority of parents and teachers communicate, from among the many different channels available. While there are definite advantages to this kind of group chat, we also found a number of problematic issues, including a lack of privacy and repeated negative feedback shared by both parents and teachers. We discuss our results on how IM-based group chat could affect Chinese teachers’ authoritative figures, affect Chinese teacher’s work-life balance and potentially compromise Chinese students’ privacy.

Live streaming has become increasingly popular, with most streamers presenting their real-life appearance. However, Virtual YouTubers (VTubers), virtual 2D or 3D avatars that are voiced by humans, are emerging as live streamers and attracting a growing viewership in East Asia. Although prior research has found that many viewers seek real-life interpersonal interactions with real-person streamers, it is currently unknown what makes VTuber live streams engaging or how they are perceived differently than real-person streamers. We conducted an interview study to understand how viewers engage with VTubers and perceive the identities of the voice actors behind the avatars (i.e., Nakanohito). The data revealed that Virtual avatars bring unique performative opportunities which result in different viewer expectations and interpretations of VTuber behavior. Viewers intentionally upheld the disembodiment of VTuber avatars from their voice actors. We uncover the nuances in viewer perceptions and attitudes and further discuss the implications of VTuber practices to the understanding of live streaming in general.

Online video games support the development of social relationships through gameplay, however, gamers often cannot cultivate and maintain relationships based on social factors such as personality when using in-game matchmaking services. To address this, teammate matching sites external to games have emerged and enable gamers to offer to play games with others in exchange for payment. The affordances of these services are different from other existing gamer social sites, e.g., live streaming. Interviews were conducted with 16 dedicated users on Bixin, one of China’s largest paid teammate matching sites, to examine user motivations, practices, and perceptions. The interviews found that gamers selected paid teammates on Bixin using different criteria compared to in-game matchmaking services and emphasized the importance of real-life characteristics such as voice. To maintain connections, paid teammates often also extended communication to external communication services such as WeChat. Although most gamers expected to communicate with paid teammates as if they were friends, very few reported building real friendships with their matched counterparts.

The COVID-19 outbreak has resulted in a worldwide public health crisis. In such times of crisis, access to relevant and accurate information is critical. For many people in China, domestic social media platforms such as WeChat and Weibo have become dominant sources of COVID-19-related information and news. People have to evaluate the trustworthiness of COVID-19-related information and make sharing decisions using platforms that have to contend with government censorship policies, astroturfers, and other government interventions. We interviewed 33 Chinese WeChat users to understand how individuals were seeking COVID-19-related information and how they identified and evaluated specific COVID-19-related misinformation. This work exposes how COVID-19-related content with "positive energy" was prevalent on social media in China. A significant number of interviewees exhibited a willingness to prioritize information valence over veracity when evaluating and sharing content with others. Further, the work revealed how Chinese citizens' understanding of information ecosystems played an important role in their attitudes towards censorship and official media, and also influenced their evaluation of domestic and international information during a global crisis.

Creative live streams, where artists or designers demonstrate their creative process, have emerged as a unique and popular genre of live streams due to the real-time interactivity they afford. However, streamer-viewer interactions on most live streaming platforms only enable users to utilize text and emojis to communicate, which limits what viewers can convey and share in real time. To investigate the design space of potential visual and non-textual modalities within creative live streams, we first analyzed existing Twitch extensions and conducted a formative study with streamers who share creative activities to uncover key challenges that these streamers face. We then designed and implemented a prototype system, StreamSketch, which enables viewers and streamers to interact during live streams using multiple modalities, including freeform sketches and text. The prototype was evaluated by two professional artist streamers and their viewers during six streaming sessions. Overall, streamers and viewers found that StreamSketch provided increased engagement and new affordances compared to the traditional text-only modality, and highlighted how efficiency, moderation, and tool integration were continued challenges.

Animal Crossing is an online multiplayer game that supports social communication and collaboration. Its recent version, New Horizons, is immensely popular having sold over 32 million copies worldwide, with many players attracted to the opportunities it provides to remotely socialize during the COVID-19 pandemic. To understand players' increased positive emotions and social interactions, we surveyed 119 of them betweenMay and December 2020 and conducted remote interviews with 25 respondents. We identified the social dynamics among players and with non-player characters (NPCs), and analyzed how positive social interactions were facilitated under player-generated narratives and game-determined narratives. Based on our empirical analyses, we have extended our understanding of how to create positive, safe, and friendly interactions: (1)the design of mood-improving game worlds with flexible game tasks, (2) implementation of game-determined activities with social implications, (3) provision of player rewards to reinforce their social interactions, and (4)creation of opportunities to integrate NPCs' game-determined narratives into player-generated narratives.

The social media environment in China has become the dominant source of information and news over the past decade. This news environment has naturally suffered from challenges related to mis- and dis-information, encumbered by an increasingly complex landscape of factors and players including social media services, fact-checkers, censorship policies, and astroturfing. Interviews with 44 Chinese WeChat users were conducted to understand how individuals perceive misinformation and how it impacts their news consumption practices. Overall, this work exposes the diverse attitudes and coping strategies that Chinese users employ in complex social media environments. Due to the complex nature of censorship in China and participants' lack of understanding of censor-ship, they expressed varied opinions about its influence on the credibility of online information sources. Further, although most participants claimed that their opinions would not be easily swayed by astroturfers, many admitted that they could not effectively distinguish astroturfers from ordinary Internet users. Participants' inability to make sense of comments found online lead many participants to hold pro-censorship attitudes: the Government's Dividend.

Globalization has led to the destruction of many cultural practices, expressions, and knowledge found within local communities. These practices, defined by UNESCO as Intangible Cultural Heritage (ICH), have been identified, promoted, and safeguarded by nations, academia, organizations and local communities to varying degrees. Despite such efforts, many practices are still in danger of being lost or forgotten forever. With the increased popularity of livestreaming in China, some streamers have begun to use livestreaming to showcase and promote ICH activities. To better understand the practices, opportunities, and challenges inherent in sharing and safeguarding ICH through livestreaming, we interviewed 10 streamers and 8 viewers from China. Through our qualitative investigation, we found that ICH streamers had altruistic motivations and engaged with viewers using multiple modalities beyond livestreams. We also found that livestreaming encouraged real-time interaction and sociality, while non-live curated videos attracted attention from a broader audience and assisted in the archiving of knowledge.

Network embedding is a method to learn low-dimensional representation vectors for nodes in complex networks. In real networks, nodes may have multiple tags but existing methods ignore the abundant semantic and hierarchical information of tags. This information is useful to many network applications and usually very stable. In this paper, we propose a tag representation learning model, Tag2Vec, which mixes nodes and tags into a hybrid network. Firstly, for tag networks, we define semantic distance as the proximity between tags and design a novel strategy, parameterized random walk, to generate context with semantic and hierarchical information of tags adaptively. Then, we propose hyperbolic Skip-gram model to express the complex hierarchical structure better with lower output dimensions. We evaluate our model on the NBER U.S. patent dataset and WordNet dataset. The results show that our model can learn tag representations with rich semantic information and it outperforms other baselines.

The livestreaming industry in China is gaining greater traction than its European and North American counterparts and has a profound impact on the stakeholders' online and offline lives. An emerging genre of livestreaming that has become increasingly popular in China is outdoor livestreaming. With outdoor livestreams, streamers broadcast outdoor activities, travel, or socialize with passersby in outdoor settings, often for 6 or more hours, and viewers watch such streams for hours each day. However, given that professionally produced content about travel and outdoor activities are not very popular, it is currently unknown what makes this category of livestreams so engaging and how these techniques can be applied to other content or genres. Thus, we conducted a mixed methods study consisting of a survey (N=287) and interviews (N = 20) to understand how viewers watch and engage with outdoor livestreams in China. The data revealed that outdoor livestreams encompass many categories of content, environments and passersby behaviors create challenges and uncertainty for viewers and streamers, and viewers watch livestreams for surprising lengths of time (e.g., sometimes more than 5 continuous hours). We also gained insights into how live commenting and virtual gifting encourage engagement. Lastly, we detail how the behaviors of dedicated fans and casual viewers differ and provide implications for the design of livestreaming services that support outdoor activities.

Recently, real-time air quality estimation has attracted more and more attention from all over the world, which is close to our daily life. With the prevalence of mobile sensors, there is an emerging way to monitor the air quality with mobile sensors on vehicles. Compared with traditional expensive monitor stations, mobile sensors are cheaper and more abundant, but observations from these sensors have unstable spatial and temporal distributions, which results in the existing model could not work very well on this type of data. In this article, taking advantage of air quality data from mobile sensors, we propose an real-time urban air quality estimation method based on the Gaussian Process Regression for air pollution of the unmonitored areas, pivoting on the diffusion effect and the accumulation effect of air pollution. In order to meet the real-time demands, we propose a two-layer ensemble learning framework and a self-adaptivity mechanism to improve computational efficiency and adaptivity. We evaluate our model with real data from mobile sensor system located in Beijing, China. And the experiments show that our proposed model is superior to the state-of-the-art spatial regression methods in both precision and time performances.

Prewriting is the process of generating and organizing ideas before drafting a document. Although often overlooked by novice writers and writing tool developers, prewriting is a critical process that improves the quality of a final document. To better understand current prewriting practices, we first conducted interviews with writing learners and experts. Based on the learners' needs and experts' recommendations, we then designed and developed InkPlanner, a novel pen and touch visualization tool that allows writers to utilize visual diagramming for ideation during prewriting. InkPlanner further allows writers to sort their ideas into a logical and sequential narrative by using a novel widget - NarrativeLine. Using a NarrativeLine, InkPlanner can automatically generate a document outline to guide later drafting exercises. Inkplanner is powered by machine-generated semantic and structural suggestions that are curated from various texts. To qualitatively review the tool and understand how writers use InkPlanner for prewriting, two writing experts were interviewed and a user study was conducted with university students. The results demonstrated that InkPlanner encouraged writers to generate more diverse ideas and also enabled them to think more strategically about how to organize their ideas for later drafting.

Despite gaining traction in North America, live streaming has not reached the popularity it has in China, where live- streaming has a tremendous impact on the social behaviors of users. To better understand this socio-technological phenomenon, we conducted a mixed methods study of live streaming practices in China. We present the results of an online survey of 527 live streaming users, focusing on their broadcasting or viewing practices and the experiences they find most engaging. We also interviewed 14 active users to explore their motivations and experiences. Our data revealed the different categories of content that was broadcasted and how varying aspects of this content engaged viewers. We also gained insight into the role reward systems and fan group-chat play in engaging users, while also finding evidence that both viewers and streamers desire deeper channels and mechanisms for interaction in addition to the commenting, gifting, and fan groups that are available today.

Network embedding is a method of learning a low-dimensional vector representation of network vertices under the condition of preserving different types of network properties. Previous studies mainly focus on preserving structural information of vertices at a particular scale, like neighbor information or community information, but cannot preserve the hierarchical community structure, which would enable the network to be easily analyzed at various scales. Inspired by the hierarchical structure of galaxies, we propose the Galaxy Network Embedding (GNE) model, which formulates an optimization problem with spherical constraints to describe the hierarchical community structure preserving network embedding. More specifically, we present an approach of embedding communities into a low dimensional spherical surface, the center of which represents the parent community they belong to. Our experiments reveal that the representations from GNE preserve the hierarchical community structure and show advantages in several applications such as vertex multi-class classification and network visualization. The source code of GNE is available online.

Network embedding, as an approach to learn low-dimensional representations of vertices, has been proved extremely useful in many applications. Lots of state-of-the-art network embedding methods based on Skip-gram framework are efficient and effective. However, these methods mainly focus on the static network embedding and cannot naturally generalize to the dynamic environment. In this paper, we propose a stable dynamic embedding framework with high efficiency. It is an extension for the Skip-gram based network embedding methods, which can keep the optimality of the objective in the Skip-gram based methods in theory. Our model can not only generalize to the new vertex representation, but also update the most affected original vertex representations during the evolvement of the network. Multi-class classification on three real-world networks demonstrates that, our model can update the vertex representations efficiently and achieve the performance of retraining simultaneously. Besides, the visualization experimental result illustrates that, our model is capable of avoiding the embedding space drifting.

Knowledge-sharing live streams are distinct from traditional educational videos, at least because of the large concurrently-viewing audience and the real-time discussions between viewers and the streamer. Though this creates unique opportunities for interactive learning, it also brings a challenge for creating a useful archive for post hoc learning. This paper presents the results of interviews with knowledge sharing streamers, their moderators, and viewers to understand current experiences and needs for sharing and learning knowledge through live streaming. Based on those findings, we built StreamWiki, a tool which leverages the viewers during live streams to produce useful archives of the interactive learning experience. On StreamWiki, moderators initiate tasks that viewers complete by conducting microtasks, such as writing a summary, commenting, and voting for informative comments. As a result, a summary document is built in real time. Through the tests of our prototype with streamers and viewers, we found that StreamWiki could help understanding the content and the context of the stream, during the stream and for post hoc learning.