Real-world processes involve multiple object types with intricate interrelationships. Traditional event logs (in XES format), which record process execution centred around the case notion, are restricted to a single-object perspective, making it difficult to capture the behaviour of multiple objects and their interactions. To address this limitation, object-centric event logs (OCEL) have been introduced to capture both the objects involved in a process and their interactions with events. The object-centric event data (OCED) metamodel extends the OCEL format by further capturing dynamic object attributes and object-to-object relations. Recently OCEL 2.0 has been proposed based on OCED metamodel. Current research on generating OCEL logs requires specific input data sources, and resulting log data often fails to fully conform to OCEL 2.0. Moreover, the generated OCEL logs vary across different representational formats and their quality remains unevaluated. To address these challenges, a set of quality criteria for evaluating OCEL log representations is established. Guided by these criteria, Dirigo is proposed—a method for extracting event logs that not only conforms to OCEL 2.0 but also extends it by capturing the temporal aspect of dynamic object-to-object relations. Object-role Modelling (ORM), a conceptual data modelling technique, is employed to describe the artifact produced at each step of Dirigo . To validate the applicability of Dirigo , it is applied to a real-life use case. The quality of the log representation of the extracted event log is compared to those of existing OCEL logs using the established quality criteria. • Established quality criteria for evaluating OCEL log representations. • Proposed a method to extract event logs that conforms to the latest OCEL 2.0 schema. • Demonstrated the method’s applicability through validation using a real-life use case.

Organizations can benefit from the use of practices, techniques, and tools from the area of business process management. Through the focus on processes, they create process models that require management, including support for versioning, refactoring and querying. Querying thus far has primarily focused on structural properties of models rather than on exploiting behavioral properties capturing aspects of model execution. While the latter is more challenging, it is also more effective, especially when models are used for auditing or process automation. The focus of this paper is to overcome the challenges associated with behavioral querying of process models in order to unlock its benefits. The first challenge concerns determining decidability of the building blocks of the query language, which are the possible behavioral relations between process tasks. The second challenge concerns achieving acceptable performance of query evaluation. The evaluation of a query may require expensive checks in all process models, of which there may be thousands. In light of these challenges, this paper proposes a special-purpose programming language, namely Process Query Language (PQL) for behavioral querying of process model collections. The language relies on a set of behavioral predicates between process tasks, whose usefulness has been empirically evaluated with a pool of process model stakeholders. This study resulted in a selection of the predicates to be implemented in PQL, whose decidability has also been formally proven. The computational performance of the language has been extensively evaluated through a set of experiments against two large process model collections.

Given the tremendous potential and influence of artificial intelligence (AI) and algorithmic decision‐making (DM), these systems have found wide‐ranging applications across diverse fields, including education, business, healthcare industries, government, and justice sectors. While AI and DM offer significant benefits, they also carry the risk of unfavourable outcomes for users and society. As a result, ensuring the safety, reliability, and trustworthiness of these systems becomes crucial. This article aims to provide a comprehensive review of the synergy between AI and DM, focussing on the importance of trustworthiness. The review addresses the following four key questions, guiding readers towards a deeper understanding of this topic: (i) why do we need trustworthy AI? (ii) what are the requirements for trustworthy AI? In line with this second question, the key requirements that establish the trustworthiness of these systems have been explained, including explainability, accountability, robustness, fairness, acceptance of AI, privacy, accuracy, reproducibility, and human agency, and oversight. (iii) how can we have trustworthy data? and (iv) what are the priorities in terms of trustworthy requirements for challenging applications? Regarding this last question, six different applications have been discussed, including trustworthy AI in education, environmental science, 5G‐based IoT networks, robotics for architecture, engineering and construction, financial technology, and healthcare. The review emphasises the need to address trustworthiness in AI systems before their deployment in order to achieve the AI goal for good. An example is provided that demonstrates how trustworthy AI can be employed to eliminate bias in human resources management systems. The insights and recommendations presented in this paper will serve as a valuable guide for AI researchers seeking to achieve trustworthiness in their applications.

Predictive process analytics often apply machine learning to predict the future states of a running business process. However, the internal mechanisms of many existing predictive algorithms are opaque and a human decision-maker is unable to understand why a certain activity was predicted. Recently, counterfactuals have been proposed in the literature to derive human-understandable explanations from predictive models. Current counterfactual approaches consist of finding the minimum feature change that can make a certain prediction flip its outcome. Although many algorithms have been proposed, their application to multi-dimensional sequence data like event logs has not been explored in the literature.In this paper, we explore the use of a recent, popular model-agnostic counterfactual algorithm, DiCE, in the context of predictive process analytics. The analysis reveals that DiCE is unable to derive explanations for process predictions, due to (1) process domain knowledge not being taken into account, (2) long traces of process execution that often tend to be less understandable, and (3) difficulties in optimising the counterfactual search with categorical variables. We design an extension of DiCE, namely DiCE4EL (DiCE for Event Logs), that can generate counterfactual explanations for process prediction, and propose an approach that supports deriving milestone-aware counterfactual explanations at key intermediate stages along process execution to promote interpretability. We apply our approach to a publicly available real-life event log and the analysis results demonstrate the effectiveness of the proposed approach.