Exploratory searches are characterized by under-specified goals and evolving query intents. In such scenarios, retrieval models that can capture user-specified nuances in query intent and adapt results accordingly are desirable — instruction-following retrieval models promise such a capability. In this work, we evaluate instructed retrievers for the prevalent yet under-explored application of aspect-conditional seed-guided exploration using an expert-annotated test collection. We evaluate both recent LLMs fine-tuned for instructed retrieval and general-purpose LLMs prompted for ranking with the highly performant Pairwise Ranking Prompting. We find that the best instructed retrievers improve on ranking relevance compared to instruction-agnostic approaches. However, we also find that instruction following performance, crucial to the user experience of interacting with models, does not mirror ranking relevance improvements and displays insensitivity or counter-intuitive behavior to instructions. Our results indicate that while users may benefit from using current instructed retrievers over instruction-agnostic models, they may not benefit from using them for long-running exploratory sessions requiring greater sensitivity to instructions.

Personalized search is a problem where models benefit from learning user preferences from per-user historical interaction data. The inferred preferences enable personalized ranking models to improve the relevance of documents to users. However, personalization is also seen as opaque in its use of historical interactions and is not amenable to users' control. Further, personalization limits the diversity of information users are exposed to. While search results may be automatically diversified this does little to address the lack of control over personalization. In response, we introduce a model for personalized search that enables users to control personalized rankings proactively. Our model, CtrlCE, is a novel cross-encoder model augmented with an editable memory built from users' historical interactions. The editable memory allows cross-encoders to be personalized efficiently and enables users to control personalized ranking. Next, because all queries do not require personalization, we introduce a calibrated mixing model which determines when personalization is necessary. This enables users to control personalization via their editable memory only when necessary. To thoroughly evaluate CtrlCE, we demonstrate its empirical performance in four domains of science, its ability to selectively request user control in a calibration evaluation of the mixing model, and the control provided by its editable memory in a user study.

Keeping up with the research literature plays an important role in the workflow of scientists – allowing them to understand a field, formulate the problems they focus on, and develop the solutions that they contribute, which in turn shape the nature of the discipline. In this paper, we examine the literature review practices of data scientists. Data science represents a field seeing an exponential rise in papers, and increasingly drawing on and being applied in numerous diverse disciplines. Recent efforts have seen the development of several tools intended to help data scientists cope with a deluge of research and coordinated efforts to develop AI tools intended to uncover the research frontier. Despite these trends indicative of the information overload faced by data scientists, no prior work has examined the specific practices and challenges faced by these scientists in an interdisciplinary field with evolving scholarly norms. In this paper, we close this gap through a set of semi-structured interviews and think-aloud protocols of industry and academic data scientists (N = 20). Our results while corroborating other knowledge workers’ practices uncover several novel findings: individuals (1) are challenged in seeking and sensemaking of papers beyond their disciplinary bubbles, (2) struggle to understand papers in the face of missing details and mathematical content, (3) grapple with the deluge by leveraging the knowledge context in code, blogs, and talks, and (4) lean on their peers online and in-person. Furthermore, we outline future directions likely to help data scientists cope with the burgeoning research literature.

Narrative-driven recommendation (NDR) presents an information access problem where users solicit recommendations with verbose descriptions of their preferences and context, for example, travelers soliciting recommendations for points of interest while describing their likes/dislikes and travel circumstances. These requests are increasingly important with the rise of natural language-based conversational interfaces for search and recommendation systems. However, NDR lacks abundant training data for models, and current platforms commonly do not support these requests. Fortunately, classical user-item interaction datasets contain rich textual data, e.g., reviews, which often describe user preferences and context – this may be used to bootstrap training for NDR models. In this work, we explore using large language models (LLMs) for data augmentation to train NDR models. We use LLMs for authoring synthetic narrative queries from user-item interactions with few-shot prompting and train retrieval models for NDR on synthetic queries and user-item interaction data. Our experiments demonstrate that this is an effective strategy for training small-parameter retrieval models that outperform other retrieval and LLM baselines for narrative-driven recommendation.

Methods for making high-quality recommendations often rely on learning latent representations from interaction data. These methods, while performant, do not provide ready mechanisms for users to control the recommendation they receive. Our work tackles this problem by proposing LACE, a novel concept value bottleneck model for controllable text recommendations. LACE represents each user with a succinct set of human-readable concepts through retrieval given user-interacted documents and learns personalized representations of the concepts based on user documents. This concept based user profile is then leveraged to make recommendations. The design of our model affords control over the recommendations through a number of intuitive interactions with a transparent user profile. We first establish the quality of recommendations obtained from LACE in an offline evaluation on three recommendation tasks spanning six datasets in warm-start, cold-start, and zero-shot setups. Next, we validate the controllability of LACE under simulated user interactions. Finally, we implement LACE in an interactive controllable recommender system and conduct a user study to demonstrate that users are able to improve the quality of recommendations they receive through interactions with an editable user profile.