Current benchmarks evaluate the performance of RAG methods from various perspectives, they share a common assumption that user queries used for retrieval are error-free. However, in real-world interactions between users and LLMs, query entry errors are frequent. The impact of these errors on current RAG methods against such errors remains largely unexplored. To bridge this gap, we propose QE-RAG, the first robust RAG benchmark designed specifically to evaluate performance against query entry errors. We analyze the impact of these errors on LLM outputs and find that corrupted queries degrade model performance, which can be mitigated through query correction and training a robust retriever for retrieving relevant documents. Based on these insights, we propose a contrastive learning-based robust retriever training method and a retrieval-augmented query correction method. Extensive experiments reveal that: (1) state-of-the-art RAG methods including sequential, branching, and iterative methods, exhibit poor robustness to query entry errors; (2) our method enhances the robustness of RAG when handling query entry errors and it's compatible with existing RAG methods, further improving their robustness.

Currently, short video platforms have become the primary place for individuals to share experiences and obtain information. To better meet users' needs for acquiring information while browsing short videos, some apps have introduced a search entry at the bottom of videos, accompanied with recommended relevant queries. This scenario is known as query recommendation in video-related search, where core task is item-to-query (I2Q) recommendation. As this scenario has only emerged in recent years, there is a notable scarcity of academic research and publicly available datasets in this domain. To address this gap, we systematically examine the challenges associated with this scenario for the first time. Subsequently, we release a large-scale dataset derived from real-world data pertaining to the query recommendation in video- related search on the Kuaishou app (KuaiRS). Presently, existing methods rely on embeddings to calculate similarity for matching short videos with queries, lacking deep interaction between the semantic content and the query. In this paper, we introduce a novel LLM-based framework named GREAT, which guides que ry g ener ation with a trie to address I2Q recommendation in related search. Specifically, we initially gather high-quality queries with high exposure and click-through rate to construct a query-based trie. During training, we enhance the LLM's capability to generate high-quality queries using the query-based trie. In the inference phase, the query-based trie serves as a guide for the token generation. Finally, we further refine the relevance and literal quality between items and queries via a post-processing module. Extensive offline and online experiments demonstrate the effectiveness of our proposed method.

Recently, the personalization of Large Language Models (LLMs) to generate content that aligns with individual user preferences has garnered widespread attention. Personalized Retrieval-Augmented Generation (RAG), which retrieves relevant documents from the user's history to reflect their preferences and enhance LLM generation, is one commonly used approach for personalization. However, existing personalized RAG methods do not consider that the histories of similar users can also assist in personalized generation for the current user, meaning that collaborative information between users can also benefit personalized generation. Inspired by the application of collaborative filtering in recommender systems, we propose a method called CFRAG, which adapts Collaborative Filtering to RAG for personalized text generation. However, this presents two challenges: (1) how to incorporate collaborative information without explicit user similarity labels? (2) how to retrieve documents that support personalized LLM generation? For Challenge 1, we use contrastive learning to train user embeddings to retrieve similar users and introduce collaborative information. For Challenge 2, we design a personalized retriever and reranker to retrieve the top-k documents from these users' histories. We take into account the user's preference during retrieval and reranking. Then we leverage feedback from the LLM to fine-tune the personalized retriever and reranker, enabling them to retrieve documents that meet the personalized generation needs of the LLM. Experimental results on the Language Model Personalization (LaMP) benchmark validate the effectiveness of CFRAG. Further analysis confirms the importance of incorporating collaborative information.

Retrieval-Augmented Generation (RAG) systems for Large Language Models (LLMs) have shown promise in knowledge-intensive tasks, yet their reasoning capabilities, particularly for complex multi-step reasoning, remain limited. Although recent approaches have explored integrating RAG with chain-of-thought reasoning or incorporating test-time search with process reward model (PRM), these methods face several untrustworthy challenges, including lack of explanations, bias in PRM training data, early-step bias in PRM scores, and ignoring post-training that fails to fully optimize reasoning potential. To address these issues, we propose Retrieval-Augmented Reasoning through Trustworthy Process Rewarding (ReARTeR), a framework that enhances RAG systems' reasoning capabilities through both post-training and test-time scaling. At test time, ReARTeR introduces Trustworthy Process Rewarding via a Process Reward Model for accurate scalar scoring and a Process Explanation Model (PEM) for generating natural language explanations, enabling step refinement. During post-training, we leverage Monte Carlo Tree Search guided by Trustworthy Process Rewarding to collect high-quality step-level preference data, which is used to optimize the model through Iterative Preference Optimization. ReARTeR tackles three key challenges: (1) misalignment between PRM and PEM, addressed through off-policy preference learning; (2) bias in PRM training data, mitigated by a balanced annotation method and incorporating stronger annotations for difficult examples; and (3) early-step bias in PRM, resolved via a temporal-difference-based look-ahead search strategy. Experimental results on multi-step reasoning benchmarks demonstrate that ReARTeR significantly improves reasoning performance, highlighting its potential to advance the reasoning capability of RAG systems.

Recent research on query generation has focused on using Large Language Models (LLMs), which, despite achieving state-of-the-art performance, also introduce hallucination issues in generated queries. In this work, we categorize these issues into relevance hallucination and factuality hallucination, proposing a new typology for hallucinations arising from LLM-based query generation. We present an effective approach to decouple content from form in LLM-generated queries, preserving the factual knowledge extracted and integrated from inputs while leveraging the LLM's linguistic capabilities to construct syntactic structures, including function words. Specifically, we introduce a model-agnostic and training-free method that transforms the Large Language Model into a Pointer-Generator (LargePiG), where the pointer attention distribution utilizes the LLM's inherent attention weights, and the copy probability is derived from the difference between the vocabulary distribution in the model's high layers and the last layer. To validate the effectiveness of LargePiG, we constructed two datasets for assessing hallucination issues in query generation, covering both document and video scenarios. Empirical studies on various LLMs demonstrated LargePiG's superiority across both datasets. Additional experiments further verified that LargePiG reduces hallucination in large vision-language models and enhances the accuracy of document-based question-answering and factuality evaluation tasks. The source code and dataset are available at https://github.com/Jeryi-Sun/LargePiG.

In large-scale recommendation systems, modeling long-term user interests is progressively gaining attention among researchers and practitioners. Existing work, such as SIM and TWIN, typically employs a two-stage approach to model long-term user behavior sequences for efficiency concerns. The first stage rapidly retrieves a subset of sequences related to the target item from a long sequence using a search-based mechanism namely the General Search Unit (GSU), while the second stage calculates the interest scores using the Exact Search Unit (ESU) on the retrieved results. Given the extensive length of user behavior sequences spanning the entire life cycle, potentially reaching up to 10^6 in scale, there is currently no effective solution for fully modeling such expansive user interests. To overcome this issue, we introduced TWIN-V2, an enhancement of TWIN, where a divide-and-conquer approach is applied to compress life-cycle behaviors and uncover more accurate and diverse user interests. Specifically, a hierarchical clustering method groups items with similar characteristics in life-cycle behaviors into a single cluster during the offline phase. By limiting the size of clusters, we can compress behavior sequences well beyond the magnitude of 10^5 to a length manageable for online inference in GSU retrieval. Cluster-aware target attention extracts comprehensive and multi-faceted long-term interests of users, thereby making the final recommendation results more accurate and diverse. Extensive offline experiments on a multi-billion-scale industrial dataset and online A/B tests have demonstrated the effectiveness of TWIN-V2. Under an efficient deployment framework, TWIN-V2 has been successfully deployed to the primary traffic that serves hundreds of millions of daily active users at Kuaishou.

Recent advancements in Large Language Models (LLMs) have attracted considerable interest among researchers to leverage these models to enhance Recommender Systems (RSs). Existing work predominantly utilizes LLMs to generate knowledge-rich texts or utilizes LLM-derived embeddings as features to improve RSs. Although the extensive world knowledge embedded in LLMs generally benefits RSs, the application can only take a limited number of users and items as inputs, without adequately exploiting collaborative filtering information. Considering its crucial role in RSs, one key challenge in enhancing RSs with LLMs lies in providing better collaborative filtering information through LLMs. In this paper, drawing inspiration from the in-context learning and chain of thought reasoning in LLMs, we propose the Large Language Models enhanced Collaborative Filtering (LLM-CF) framework, which distills the world knowledge and reasoning capabilities of LLMs into collaborative filtering. We also explored a concise and efficient instruction-tuning method, which improves the recommendation capabilities of LLMs while preserving their general functionalities (e.g., not decreasing on the LLM benchmark). Comprehensive experiments on three real-world datasets demonstrate that LLM-CF significantly enhances several backbone recommendation models and consistently outperforms competitive baselines, showcasing its effectiveness in distilling the world knowledge and reasoning capabilities of LLM into collaborative filtering.

In real-world recommender systems, user engagement and subjective feedback play pivotal roles in shaping the content distribution mechanism of the platform. When platforms reach a certain scale, they often gather valuable questionnaire feedback data from users to evaluate their satisfaction with recommended items. Compared to traditional user feedback such as likes, questionnaires explicitly capture both satisfaction and dissatisfaction and are unaffected by other users' questionnaires, thus better expressing users' true preferences. In this paper, we aim to leverage the questionnaire feedback to align the recommendation model with users' true preferences. However, due to the platform distribution mechanism and divergent user attitudes toward questionnaires, the questionnaire feedback data frequently becomes sparse and exhibits selection biases, resulting in challenges in feature integration and training process. To address these issues, we introduce a novel user Satisfaction Alignment framework that effectively leverages Questionnaire feedback to enhance Recommendation, named SAQRec. SAQRec begins by training an unbiased satisfaction model to impute satisfaction, addressing selection bias and data sparsity. Then, SAQRec aligns features with users' true preferences by disentangling satisfaction and dissatisfaction from click history and categorizing clicked items into multiple satisfaction levels through the imputed satisfactions. Additionally, the imputed satisfactions from the pre-trained unbiased satisfaction model serve as pseudo-labels to align the model's outputs with users' true preferences. Extensive experiments on both public and commercial datasets demonstrate SAQRec's superior integration of questionnaire feedback in recommendation models. Online A/B testing on a short video platform confirms its effectiveness in boosting user watch time and positive-to-negative feedback ratio, enhancing overall performance and user satisfaction.

Recommender systems require the simultaneous optimization of multiple objectives to accurately model user interests, necessitating the application of multi-task learning methods. However, existing multi-task learning methods in recommendations overlook the specific characteristics of recommendation scenarios, falling short in achieving proper gradient balance. To address this challenge, we set the target of multi-task learning as attaining the appropriate magnitude balance and the global direction balance, and propose an innovative methodology named GradCraft in response. GradCraft dynamically adjusts gradient magnitudes to align with the maximum gradient norm, mitigating interference from gradient magnitudes for subsequent manipulation. It then employs projections to eliminate gradient conflicts in directions while considering all conflicting tasks simultaneously, theoretically guaranteeing the global resolution of direction conflicts. GradCraft ensures the concurrent achievement of appropriate magnitude balance and global direction balance, aligning with the inherent characteristics of recommendation scenarios. Both offline and online experiments attest to the efficacy of GradCraft in enhancing multi-task performance in recommendations. The source code for GradCraft can be accessed at https://github.com/baiyimeng/GradCraft.

Nowadays, many platforms provide users with both search and recommendation services as important tools for accessing information. The phenomenon has led to a correlation between user search and recommendation behaviors, providing an opportunity to model user interests in a fine-grained way. Existing approaches either model user search and recommendation behaviors separately or overlook the different transitions between user search and recommendation behaviors. In this paper, we propose a framework named UniSAR that effectively models the different types of fine-grained behavior transitions for providing users a Unified Search And Recommendation service. Specifically, UniSAR models the user transition behaviors between search and recommendation through three steps: extraction, alignment, and fusion, which are respectively implemented by transformers equipped with pre-defined masks, contrastive learning that aligns the extracted fine-grained user transitions, and cross-attentions that fuse different transitions. To provide users with a unified service, the learned representations are fed into the downstream search and recommendation models. Joint learning on both search and recommendation data is employed to utilize the knowledge and enhance each other. Experimental results on two public datasets demonstrated the effectiveness of UniSAR in terms of enhancing both search and recommendation simultaneously. The experimental analysis further validates that UniSAR enhances the results by successfully modeling the user transition behaviors between search and recommendation.

Incorporating Search and Recommendation (S&R) services within a singular application is prevalent in online platforms, leading to a new task termed open-app motivation prediction, which aims to predict whether users initiate the application with the specific intent of information searching, or to explore recommended content for entertainment. Studies have shown that predicting users' motivation to open an app can help to improve user engagement and enhance performance in various downstream tasks. However, accurately predicting open-app motivation is not trivial, as it is influenced by user-specific factors, search queries, clicked items, as well as their temporal occurrences. Furthermore, these activities occur sequentially and exhibit intricate temporal dependencies. Inspired by the success of the Neural Hawkes Process (NHP) in modeling temporal dependencies in sequences, this paper proposes a novel neural Hawkes process model to capture the temporal dependencies between historical user browsing and querying actions. The model, referred to as Neural Hawkes Process-based Open-App Motivation prediction model (NHP-OAM), employs a hierarchical transformer and a novel intensity function to encode multiple factors, and open-app motivation prediction layer to integrate time and user-specific information for predicting users' open-app motivations. To demonstrate the superiority of our NHP-OAM model and construct a benchmark for the Open-App Motivation Prediction task, we not only extend the public S&R dataset ZhihuRec but also construct a new real-world Open-App Motivation Dataset (OAMD). Experiments on these two datasets validate NHP-OAM's superiority over baseline models. Further downstream application experiments demonstrate NHP-OAM's effectiveness in predicting users' Open-App Motivation, highlighting the immense application value of NHP-OAM.

Short video recommendations often face limitations due to the quality of user feedback, which may not accurately depict user interests. To tackle this challenge, a new task has emerged: generating more dependable labels from original feedback. Existing label generation methods rely on manual rules, demanding substantial human effort and potentially misaligning with the desired objectives of the platform. To transcend these constraints, we introduce LabelCraft, a novel automated label generation method explicitly optimizing pivotal operational metrics for platform success. By formulating label generation as a higher-level optimization problem above recommender model optimization, LabelCraft introduces a trainable labeling model for automatic label mechanism modeling. Through meta-learning techniques, LabelCraft effectively addresses the bi-level optimization hurdle posed by the recommender and labeling models, enabling the automatic acquisition of intricate label generation mechanisms. Extensive experiments on real-world datasets corroborate LabelCraft's excellence across varied operational metrics, encompassing usage time, user engagement, and retention. Codes are available at https://github.com/baiyimeng/LabelCraft.

The confluence of Search and Recommendation (S&R) services is vital to online services, including e-commerce and video platforms. The integration of S&R modeling is a highly intuitive approach adopted by industry practitioners. However, there is a noticeable lack of research conducted in this area within academia, primarily due to the absence of publicly available datasets. Consequently, a substantial gap has emerged between academia and industry regarding research endeavors in joint optimization using user behavior data from both S&R services. To bridge this gap, we introduce the first large-scale, real-world dataset KuaiSAR of integrated Search And Recommendation behaviors collected from Kuaishou, a leading short-video app in China with over 350 million daily active users. Previous research in this field has predominantly employed publicly available semi-synthetic datasets, with artificially fabricated search behaviors. Distinct from previous datasets, KuaiSAR contains genuine user behaviors, including the occurrence of each interaction within either search or recommendation service, and the users' transitions between the two services. This work aids in joint modeling of S&R, and utilizing search data for recommender systems (and recommendation data for search engines). Furthermore, due to the various feedback labels associated with user-video interactions, KuaiSAR also supports a broad range of tasks, including intent recommendation, multi-task learning, and modeling of long sequential multi-behavioral patterns. We believe this dataset will serve as a catalyst for innovative research and bridge the gap between academia and industry in understanding the S&R services in practical, real-world applications. The dataset is available at https://ethan00si.github.io/KuaiSAR/. The dataset is also shared at https://zenodo.org/record/8181109.

With the proliferation of short video applications, the significance of short video recommendations has vastly increased. Unlike other recommendation scenarios, short video recommendation systems heavily rely on feedback from watch time. Existing approaches simply treat watch time as a direct label, failing to effectively harness its extensive semantics and introduce bias, thereby limiting the potential for modeling user interests based on watch time. To overcome this challenge, we propose a framework named Debiased Multiple-semantics-extracting Labeling (DML). DML constructs labels that encompass various semantics by utilizing quantiles derived from the distribution of watch time, prioritizing relative order rather than absolute label values. This approach facilitates easier model learning while aligning with the ranking objective of recommendations. Furthermore, we introduce a method inspired by causal adjustment to refine label definitions, thereby directly mitigating bias at the label level. We substantiate the effectiveness of our DML framework through both online and offline experiments. Extensive results demonstrate that our DML could effectively leverage watch time to discover users' real interests, enhancing their engagement in our application.

Life-long user behavior modeling, i.e., extracting a user's hidden interests from rich historical behaviors in months or even years, plays a central role in modern CTR prediction systems. Conventional algorithms mostly follow two cascading stages: a simple General Search Unit (GSU) for fast and coarse search over tens of thousands of long-term behaviors and an Exact Search Unit (ESU) for effective Target Attention (TA) over the small number of finalists from GSU. Although efficient, existing algorithms mostly suffer from a crucial limitation: the inconsistent target-behavior relevance metrics between GSU and ESU. As a result, their GSU usually misses highly relevant behaviors but retrieves ones considered irrelevant by ESU. In such case, the TA in ESU, no matter how attention is allocated, mostly deviates from the real user interests and thus degrades the overall CTR prediction accuracy. To address such inconsistency, we propose TWo-stage Interest Network (TWIN), where our Consistency-Preserved GSU (CP-GSU) adopts the identical target-behavior relevance metric as the TA in ESU, making the two stages twins. Specifically, to break TA's computational bottleneck and extend it from ESU to GSU, or namely from behavior length 102 to length 104 - 105, we build a novel attention mechanism by behavior feature splitting. For the video inherent features of a behavior, we calculate their linear projection by efficient pre-computing & caching strategies. And for the user-item cross features, we compress each into a one-dimentional bias term in the attention score calculation to save the computational cost. The consistency between two stages, together with the effective TA-based relevance metric in CP-GSU, contributes to significant performance gain in CTR prediction. Offline experiments on a 46 billion scale real production dataset from Kuaishou and an Online A/B test show that TWIN outperforms all compared SOTA algorithms. With optimized online infrastructure, we reduce the computational bottleneck by 99.3%, which contributes to the successful deployment of TWIN on Kuaishou, serving the main traffic of hundreds of millions of active users everyday.

Modern online service providers such as online shopping platforms often provide both search and recommendation (S&R) services to meet different user needs. Rarely has there been any effective means of incorporating user behavior data from both S&R services. Most existing approaches either simply treat S&R behaviors separately, or jointly optimize them by aggregating data from both services, ignoring the fact that user intents in S&R can be distinctively different. In our paper, we propose a Search-Enhanced framework for the Sequential Recommendation (SESRec) that leverages users' search interests for recommendation, by disentangling similar and dissimilar representations within S&R behaviors. Specifically, SESRec first aligns query and item embeddings based on users' query-item interactions for the computations of their similarities. Two transformer encoders are used to learn the contextual representations of S&R behaviors independently. Then a contrastive learning task is designed to supervise the disentanglement of similar and dissimilar representations from behavior sequences of S&R. Finally, we extract user interests by the attention mechanism from three perspectives, i.e., the contextual representations, the two separated behaviors containing similar and dissimilar interests. Extensive experiments on both industrial and public datasets demonstrate that SESRec consistently outperforms state-of-the-art models. Empirical studies further validate that SESRec successfully disentangle similar and dissimilar user interests from their S&R behaviors.

Recommender systems are currently widely used in various applications helping people filter information. Existing models always embed the rich information for recommendation, such as items, users, and contexts in real-value vectors, and make predictions based on these vectors. In the view of causal inference, the associations between representation vectors and user feedback are inevitably a mixture of the causal part that describes why a user prefers an item, and the non-causal part that merely reflects the statistical dependencies, for example, the display ranking position and sales promotion. However, most recommender systems assume the user-item interactions are only affected by user preferences, neglecting the striking differences between these two associations. To address this problem, we propose a model-agnostic causal learning framework called IV4Rec+ that can effectively decompose the embedding vectors into these two parts. Moreover, two strategies are proposed to utilize search queries as instrumental variables: IV4Rec+(I) only decomposes the item embeddings, while IV4Rec+(UI) decomposes both user and item embeddings. IV4Rec+ is a model-agnostic design that can be applied to many existing recommender systems, e.g., DIN, NRHUB, and SRGNN. Extensive experiments on three datasets show that IV4Rec+ significantly facilitates the performance of recommender systems and outperforms state-of-the-art frameworks.