Within online platforms, it is critical to capture the dynamic user preference from the sequential interaction behaviors for making accurate recommendation over time. Recently, significant progress has been made in sequential recommendation with deep learning. However, existing neural sequential recommender often suffer from the data sparsity issue in real-world applications.

Within online platforms, it is critical to capture the semantics of sequential user behaviors for accurately predicting user interests. Recently, significant progress has been made in sequential recommendation with deep learning. However, existing neural sequential recommendation models may not perform well in practice due to the sparsity of the real-world data especially in cold-start scenarios. To tackle this problem, we propose the model ReDA, which stands for Retrieval-enhanced Data Augmentation for modeling sequential user behaviors. The main idea of our approach is to leverage the related information from similar users for generating both relevant and diverse augmentation. First, we train a neural retriever to retrieve the augmentation users according to the se- mantic similarity between user representations, and then conduct two types of data augmentation to generate augmented user representations. Furthermore, these augmented data are incorporated in a contrastive learning framework for learning more capable representations. Extensive experiments conducted on both public and industry datasets demonstrate the superiority of our proposed method over existing state-of-the-art methods, especially when only limited training data is available.

Recently, pre-training based approaches are proposed to leverage self-supervised signals for improving the performance of sequential recommendation. However, most of existing pre-training recommender systems simply model the historical behavior of a user as a sequence, while lack of sufficient consideration on temporal interaction patterns that are useful for modeling user behavior.

In order to support the study of recent advances in recommender systems, this paper presents an extended recommendation library consisting of eight packages for up-to-date topics and architectures. First of all, from a data perspective, we consider three important topics related to data issues (ie sparsity, bias and distribution shift ), and develop five packages accordingly, including meta-learning, data augmentation, debiasing, fairness and cross-domain recommendation. Furthermore, from a model perspective, we develop two benchmarking packages for Transformer-based and graph neural network~(GNN)-based models, respectively. All the packages (consisting of 65 new models) are developed based on a popular recommendation framework RecBole, ensuring that both the implementation and interface are unified. For each package, we provide complete implementations from data loading, experimental setup, evaluation and algorithm implementation. This library provides a valuable resource to facilitate the up-to-date research in recommender systems. The project is released at the link: \urlhttps://github.com/RUCAIBox/RecBole2.0.

Within online platforms, it is critical to capture the semantics of sequential user behaviors for accurately modeling user interests. However, dynamic characteristics and sparse behaviors make it difficult to train effective user representations for sequential user behavior modeling.

In industry, customer lifetime value (LTV) prediction is a challenging task, since user consumption data is usually volatile, noisy, or sparse. To address these issues, this paper presents a novel Temporal-Structural User Representation (named TSUR) network to predict LTV. We utilize historical revenue time series and user attributes to learn both temporal and structural user representations, respectively. Specifically, the temporal representation is learned with a temporal trend encoder based on a novel multi-channel Discrete Wavelet Transform~(DWT) module, while the structural representation is derived with Graph Attention Network (GAT) on an attribute similarity graph. Furthermore, a novel cluster-alignment regularization method is employed to align and enhance these two kinds of representations. In essence, such a fusion way can be considered as the association of temporal and structural representations in the low-pass representation space, which is also useful to prevent the data noise from being transferred across different views. To our knowledge, it is the first time that temporal and structural user representations are jointly learned for LTV prediction. Extensive offline experiments on two large-scale real-world datasets and online A/B tests have shown the superiority of our approach over a number of competitive baselines.

The evolution of mobile apps has greatly changed the way that we live. It becomes increasingly important to understand and model the users on mobile apps. Instead of focusing on some specific app alone, it has become a popular paradigm to study the user behavior on various mobile apps in a symbiotic environment.

With the ever-increasing growth of online recruitment data, job-resume matching has become an important task to automatically match jobs with suitable resumes. This task is typically casted as a supervised text matching problem. Supervised learning is powerful when the labeled data is sufficient. However, on online recruitment platforms, job-resume interaction data is sparse and noisy, which affects the performance of job-resume match algorithms.

Conversational recommender systems (CRS) aim to recommend high-quality items to users through interactive conversations. Although several efforts have been made for CRS, two major issues still remain to be solved. First, the conversation data itself lacks of sufficient contextual information for accurately understanding users' preference. Second, there is a semantic gap between natural language expression and item-level user preference.