In e-commerce, product descriptions and other forms of copywriting play a critical role in shaping consumer purchasing decisions. However, manually crafting such content is both time-consuming and costly, particularly given the vast and diverse item catalogs. Recent advances in large language models (LLMs) have transformed automated text generation, offering immense potential to streamline this process. Despite their capabilities, LLMs continue to face obstacles in e-commerce applications, including a lack of diversity and an inability to fully grasp the nuanced details of specific items. To address these limitations, we propose a novel framework that integrates graph-based knowledge into Retrieval-Augmented Generation (RAG) to enhance content generation. Our approach leverages user reviews to construct an item-feature graph, capturing both explicit and implicit connections between items and features. This structured representation enables the retrieval of diverse, contextually relevant, and factually grounded information, effectively addressing key deficiencies of existing methods. With the constructed graph, we design a graph traversal mechanism that explores a broader range of item-related features, augmenting the generation process with more varied and informative inputs. Extensive experiments demonstrate that our method significantly improves diversity while preserving fidelity, marking a major advancement in automated e-commerce content generation.

Deep neural networks (DNNs) demonstrates significant advantages in improving ranking performance in retrieval tasks. Driven by the recent developments in optimization and generalization of DNNs, learning a neural ranking model online from its interactions with users becomes possible. However, the required exploration for model learning has to be performed in the entire neural network parameter space, which is prohibitively expensive and limits the application of such online solutions in practice.

Existing online learning to rank (OL2R) solutions are limited to linear models, which are incompetent to capture possible non-linear relations between queries and documents. In this work, to unleash the power of representation learning in OL2R, we propose to directly learn a neural ranking model from users’ implicit feedback (e.g., clicks) collected on the fly. We focus on RankNet and LambdaRank, due to their great empirical success and wide adoption in offline settings, and control the notorious explore-exploit trade-off based on the convergence analysis of neural networks using neural tangent kernel. Specifically, in each round of result serving, exploration is only performed on document pairs where the predicted rank order between the two documents is uncertain; otherwise, the ranker’s predicted order will be followed in result ranking. We prove that under standard assumptions our OL2R solution achieves a gap-dependent upper regret bound of O(log 2(T)), in which the regret is defined on the total number of mis-ordered pairs over T rounds. Comparisons against an extensive set of state-of-the-art OL2R baselines on two public learning to rank benchmark datasets demonstrate the effectiveness of the proposed solution.

Information retrieval (IR) in nature is a process of sequential decision making. The system repeatedly interacts with the users to refine its understanding of the users' information needs, improve its estimation of result relevance, and thus increase the utility of its returned results (e.g., the result rankings). Distinct from traditional IR solutions that rigidly execute an offline trained policy, interactive information retrieval emphasizes online policy learning. This, however, is fundamentally difficult for at least three reasons. First, the system only collects user feedback on the presented results, aka, the bandit feedback. Second, users' feedback is known to be noisy and biased. Third, as a result, the system always faces the conflicting goals of improving its policy by presenting currently underestimated results to users versus satisfying the users by ranking the currently estimated best results on top. In this tutorial, we will first motivate the need for online policy learning in interactive IR, by highlighting its importance in several real-world IR problems where online sequential decision making is necessary, such as web search and recommendations. We will carefully address the new challenges that arose in such a solution paradigm, including sample complexity, costly and even outdated feedback, and ethical considerations in online learning (such as fairness and privacy) in interactive IR. We will prepare the technical discussions by first introducing several classical interactive learning strategies from machine learning literature, and then fully dive into the recent research developments for addressing the aforementioned fundamental challenges in interactive IR. Note that the tutorial on "Interactive Information Retrieval: Models, Algorithms, and Evaluation" will provide a broad overview on the general conceptual framework and formal models in interactive IR, while this tutorial covers the online policy learning solutions for interactive IR with bandit feedback.

Online Learning to Rank (OL2R) eliminates the need of explicit relevance annotation by directly optimizing the rankers from their interactions with users. However, the required exploration drives it away from successful practices in offline learning to rank, which limits OL2R’s empirical performance and practical applicability. In this work, we propose to estimate a pairwise learning to rank model online. In each round, candidate documents are partitioned and ranked according to the model’s confidence on the estimated pairwise rank order, and exploration is only performed on the uncertain pairs of documents, i.e., divide-and-conquer. Regret directly defined on the number of mis-ordered pairs is proven, which connects the online solution’s theoretical convergence with its expected ranking performance. Comparisons against an extensive list of OL2R baselines on two public learning to rank benchmark datasets demonstrate the effectiveness of the proposed solution.

Residential homes constitute roughly one-fourth of the total energy usage worldwide. Providing appliance-level energy breakdown has been shown to induce positive behavioral changes that can reduce energy consumption by 15%. Existing approaches for energy breakdown either require hardware installation in every target home or demand a large set of energy sensor data available for model training. However, very few homes in the world have installed sub-meters (sensors measuring individual appliance energy); and the cost of retrofitting a home with extensive sub-metering eats into the funds available for energy saving retrofits. As a result, strategically deploying sensing hardware to maximize the reconstruction accuracy of sub-metered readings in non-instrumented homes while minimizing deployment costs becomes necessary and promising. In this work, we develop an active learning solution based on low-rank tensor completion for energy breakdown. We propose to actively deploy energy sensors to appliances from selected homes, with a goal to improve the prediction accuracy of the completed tensor with minimum sensor deployment cost. We empirically evaluate our approach on the largest public energy dataset collected in Austin, Texas, USA, from 2013 to 2017. The results show that our approach gives better performance with fixed number of sensors installed, when compared to the state-of-the-art, which is also proven by our theoretical analysis.

Latent factor models have achieved great success in personalized recommendations, but they are also notoriously difficult to explain. In this work, we integrate regression trees to guide the learning of latent factor models for recommendation, and use the learnt tree structure to explain the resulting latent factors. Specifically, we build regression trees on users and items respectively with user-generated reviews, and associate a latent profile to each node on the trees to represent users and items. With the growth of regression tree, the latent factors are gradually refined under the regularization imposed by the tree structure. As a result, we are able to track the creation of latent profiles by looking into the path of each factor on regression trees, which thus serves as an explanation for the resulting recommendations. Extensive experiments on two large collections of Amazon and Yelp reviews demonstrate the advantage of our model over several competitive baseline algorithms. Besides, our extensive user study also confirms the practical value of explainable recommendations generated by our model.

research-article Share on A Tree-Structured Neural Network Model for Household Energy Breakdown Authors: Yiling Jia University of Virginia, USA University of Virginia, USAView Profile , Nipun Batra IIT Gandhinagar, India IIT Gandhinagar, IndiaView Profile , Hongning Wang University of Virginia, USA University of Virginia, USAView Profile , Kamin Whitehouse University of Virginia, USA University of Virginia, USAView Profile Authors Info & Claims WWW '19: The World Wide Web ConferenceMay 2019 Pages 2872–2878https://doi.org/10.1145/3308558.3313405Published:13 May 2019Publication History 14citation306DownloadsMetricsTotal Citations14Total Downloads306Last 12 Months61Last 6 weeks6 Get Citation AlertsNew Citation Alert added!This alert has been successfully added and will be sent to:You will be notified whenever a record that you have chosen has been cited.To manage your alert preferences, click on the button below.

Explaining automatically generated recommendations allows users to make more informed and accurate decisions about which results to utilize, and therefore improves their satisfaction. In this work, we develop a multi-task learning solution for explainable recommendation. Two companion learning tasks of user preference modeling for recommendation and opinionated content modeling for explanation are integrated via a joint tensor factorization. As a result, the algorithm predicts not only a user's preference over a list of items, i.e., recommendation, but also how the user would appreciate a particular item at the feature level, i.e., opinionated textual explanation. Extensive experiments on two large collections of Amazon and Yelp reviews confirmed the effectiveness of our solution in both recommendation and explanation tasks, compared with several existing recommendation algorithms. And our extensive user study clearly demonstrates the practical value of the explainable recommendations generated by our algorithm.