LLM-based empathetic dialogue systems enhance agents' emotional support capabilities. Previous approaches primarily relied on Chain-of-Thought (CoT) prompting to extract key dialogue cues and further strengthened the agent's sensitivity to these signals through supervised fine-tuning. However, such methods overly depend on the information extraction capability of LLMs, leading to unstable reasoning and limited interpretability. To simultaneously improve an agent's ability to proactively explore solutions through rational reasoning while attending to users' sensitive emotions via empathetic understanding, we propose Neuro-Sym Supporter, a hybrid decision-making emotional support agent that integrates symbolic reasoning with deep learning. This model combines rational inference with emotional empathy, enabling the agent to generate supportive responses that balance logic and emotion. Specifically, we introduce Sym-Mind, a differentiable logic-based reasoning framework for emotional support strategy selection, which unifies interpretability with stable performance. Experimental results on public datasets demonstrate that our approach consistently outperforms multiple competitive baselines in both automatic and human evaluations, validating its effectiveness.

The intelligent dialogue system, aiming at communicating with humans harmoniously with natural language, is brilliant for promoting the advancement of human-machine interaction in the era of artificial intelligence. With the gradually complex human-computer interaction requirements, it is difficult for traditional text-based dialogue system to meet the demands for more vivid and convenient interaction. Consequently, Visual-Context Augmented Dialogue (VAD) System, which has the potential to communicate with humans by perceiving and understanding multimodal information (i.e., visual context in images or videos, textual dialogue history), has become a predominant research paradigm. Benefiting from the consistency and complementarity between visual and textual context, VAD possesses the potential to generate engaging and context-aware responses. To depict the development of VAD, we first characterize the concept model of VAD and then present its generic system architecture to illustrate the system workflow, followed by a summary of multimodal fusion techniques. Subsequently, several research challenges and representative works are investigated, followed by the summary of authoritative benchmarks and real-world application of VAD. We conclude this article by putting forward some open issues and promising research trends for VAD, e.g., the cognitive mechanisms of human-machine dialogue under cross-modal dialogue context, mobile and lightweight deployment of VAD.

Automatically detecting fake news has become increasingly necessary. Conventional approaches to fake news detection (FND) require a large number of training instances, which are not available in the scenario of new event FND (NEFND). More advanced methods address this problem through domain adaption (DA) to improve the overall performance of all events, or by transferring knowledge from source events. However, these methods either lack a target-oriented design or fail to perform effective transfer due to data scarcity in new events. This work focuses on the NEFND problem and proposes a multi-source selective transfer learning approach. Specifically, an integrated learner is built to make decisions, and an event-level transferability generator is designed to select more transfer-worthy source events, so as to achieve event-level selective transfer. Additionally, a two-stage training algorithm with a re-weighting optimization mechanism is also designed to highlight more transferable source instances, so as to achieve instance-level selective transfer and improve the performance on the target event. Experiments on the real-world multi-event fake news dataset that simulates the NEFND scenario are conducted to evaluate the effectiveness and superiority of the proposed approach.

Knowledge-enhanced dialogue systems aim at generating factually correct and coherent responses by reasoning over knowledge sources, which is a promising research trend. The truly harmonious human-agent dialogue systems need to conduct engaging conversations from three aspects as humans, namely (1) stating factual contents (e.g., records in Wikipedia), (2) conveying subjective and informative opinions about objects (e.g., user discussions on Twitter), and (3) impressing interlocutors with diverse expression styles (e.g., personalized expression habits). The existing knowledge base is a standardized and unified coding for factual knowledge, which could not portray the other two kinds of knowledge to make responses more informative and expressive diverse. To address this, we present CrowdDialog , a crowd intelligence knowledge-enhanced dialogue system, which takes advantage of “crowd intelligence knowledge” extracted from social media (with rich subjective descriptions and diversified expression styles) to promote the performance of dialogue systems. Firstly, to thoroughly mine and organize the crowd intelligence knowledge underlying large-scale and unstructured online contents, we elaborately design the C rowd I ntelligence K nowledge G raph ( CIKG ) structure, including the domain commonsense subgraph, descriptive subgraph, and expressive subgraph. Secondly, to reasonably integrate heterogeneous crowd intelligence knowledge into responses while ensuring logicality and fluency, we propose the G ated F usion with D ynamic Knowledge- D ependent ( GFDD ) model, which generates responses from the semantic and syntactic perspective with the context-aware knowledge gate and dynamic knowledge decoding. Finally, extensive experiments over both Chinese and English dialogue datasets demonstrate that our approach GFDD outperforms competitive baselines in terms of both automatic evaluation and human judgments. Besides, ablation studies indicate that the proposed CIKG has the potential to promote dialogue systems to generate fluent, informative, and diverse dialogue responses.

The blooming of fake news on social networks has devastating impacts on society, the economy, and public security. Although numerous studies are conducted for the automatic detection of fake news, the majority tend to utilize deep neural networks to learn event-specific features for superior detection performance on specific datasets. However, the trained models heavily rely on the training datasets and are infeasible to apply to upcoming events due to the discrepancy between event distributions. Inspired by domain adaptation theories, we propose an end-to-end adversarial adaptation network, dubbed as MetaDetector , to transfer meta knowledge (event-shared features) between different events. Specifically, MetaDetector pushes the feature extractor and event discriminator to eliminate event-specific features and preserve required meta knowledge by adversarial training. Furthermore, the pseudo-event discriminator is utilized to evaluate the importance of news records in historical events to obtain partial knowledge that are discriminative for detecting fake news. Under the coordinated optimization among all the submodules, MetaDetector accurately transfers the meta knowledge of historical events to the upcoming event for fact checking. We conduct extensive experiments on two real-world datasets collected from Sina Weibo and Twitter. The experimental results demonstrate that MetaDetector outperforms the state-of-the-art methods, especially when the distribution discrepancy between events is significant.

In recent years, with the development of deep learning, text-generation technology has undergone great changes and provided many kinds of services for human beings, such as restaurant reservation and daily communication. The automatically generated text is becoming more and more fluent so researchers begin to consider more anthropomorphic text-generation technology, that is, the conditional text generation, including emotional text generation, personalized text generation, and so on. Conditional Text Generation (CTG) has thus become a research hotspot. As a promising research field, we find that much attention has been paid to exploring it. Therefore, we aim to give a comprehensive review of the new research trends of CTG. We first summarize several key techniques and illustrate the technical evolution route in the field of neural text generation, based on the concept model of CTG. We further make an investigation of existing CTG fields and propose several general learning models for CTG. Finally, we discuss the open issues and promising research directions of CTG.