In this paper, we present ZoRRO (Zero-Weight Personalized Recommender System), a zero-weight and training-free framework for personalized news recommendation designed for scalable real-world deployment. We show that ZoRRO outperforms strong neural baselines in offline ranking evaluations and delivers click-through rate performance in online A/B testing that is nearly on par with a state-of-the-art deep learning model, while operating more than (600x) faster. Our experiments reveal gaps between offline and online performance, and show that models with similar click-through rate (CTR) outcomes can produce markedly different recommendation distributions, influencing the overall news flow. These findings position ZoRRO as a practical and efficient solution for large-scale news recommendation and highlight the importance of evaluating recommender systems using metrics beyond accuracy alone. Our code is available at https://github.com/johanneskruse/zorro.

Natural language information needs over symbolic music scores rarely reduce to a single-step lookup. Many queries require compositional Music Information Retrieval (MIR) that extracts multiple pieces of evidence from structured notation and aggregates them to answer the question. This setting remains challenging for Large Language Models due to the mismatch between natural language intents and symbolic representations, as well as the difficulty of reliably handling long structured contexts. Existing benchmarks only partially capture these retrieval demands, often emphasizing isolated theoretical knowledge or simplified settings. We introduce CSyMR-Bench, a benchmark for compositional MIR in symbolic music reasoning grounded in authentic user scenarios. It contains 126 multiple-choice questions curated from community discussions and professional examinations, where each item requires chaining multiple atomic analyses over a score to derive implicit musical evidence. To support diagnosis, we provide a taxonomy with six query intent categories and six analytical dimension tags. We further propose a tool-augmented retrieval and reasoning framework, CSyMR-Agent, that integrates a ReAct-style controller with deterministic symbolic analysis operators built with music21. Experiments across prompting baselines and agent variants show that tool-grounded compositional retrieval consistently outperforms Large Language Model-only approaches, yielding 5-7% absolute accuracy gains, with the largest improvements on analysis-heavy categories.

Recent advancements in diffusion models have shown promising results in sequential recommendation (SR). Existing approaches predominantly rely on implicit conditional diffusion models, which compress user behaviors into a single representation during the forward diffusion process. While effective to some extent, this oversimplification often leads to the loss of sequential and contextual information, which is critical for understanding user behavior. Moreover, explicit information, such as user-item interactions or sequential patterns, remains underutilized, despite its potential to directly guide the recommendation process and improve precision. However, combining implicit and explicit information is non-trivial, as it requires dynamically integrating these complementary signals while avoiding noise and irrelevant patterns within user behaviors. To address these challenges, we propose Dual Conditional Diffusion Models for Sequential Recommendation (DCRec), which effectively integrates implicit and explicit information by embedding dual conditions into both the forward and reverse diffusion processes. This allows the model to retain valuable sequential and contextual information while leveraging explicit user-item interactions to guide the recommendation process. Specifically, we introduce the Dual Conditional Diffusion Transformer (DCDT), which dynamically integrate both implicit and explicit signals throughout the diffusion stages, ensuring contextual understanding and minimizing the influence of irrelevant patterns. Extensive experiments on public benchmark datasets demonstrate that DCRec significantly outperforms state-of-the-art methods.

Building personalized recommender systems and search experiences is a cornerstone of the modern data mining and applied machine learning (ML) community. Modern online platforms have a confluence of data including user-item interaction graphs, user and item-associated semantics (text, visual content, etc.), and metadata. Recent advancements in generative models and semantic encoders via large language models (LLMs), visual and audio encoders have significantly impacted research in relevant domains, enabling new directions in knowledge discovery and ability of models to better incorporate semantic context. These techniques are quickly advancing in the academic sphere, and adoption in industrial environments is growing. These advances force large questions about the future of search, recommendation and personalized experiences in the future. This workshop bridges the research gap between the use of generative models and recommendation for personalized systems. We will focus on topics spanning the interplay between such models and conventional personalized systems. Building upon the momentum of previous successful forums, we seek to engage a diverse audience from academia and industry, fostering a dialogue that incorporates fresh insights and anticipates over 100 attendees, including key stakeholders in the field.

Agentic recommendations cast recommenders as large language model (LLM) agents that can plan, reason, use tools, and interact with users of varying preferences in web applications. However, most existing agentic recommender systems focus on generic single-agent plan-execute workflows or multi-agent task decomposition pipelines. Without recommendation-oriented design, they often underuse the collaborative signals in the user–item interaction history, leading to unsatisfying recommendation results. To address this, we propose the Multi-Agent Collaborative Filtering (MACF) framework for agentic recommendations, drawing an analogy between traditional collaborative filtering algorithms and LLM-based multi-agent collaboration. Specifically, given a target user and query, we instantiate similar users and relevant items as LLM agents with unique profiles. Each agent is able to call retrieval tools, suggest candidate items, and interact with other agents. Different from the static preference aggregation in traditional collaborative filtering, MACF employs a central orchestrator agent to adaptively manage the collaboration between user and item agents via dynamic agent recruitment and personalized collaboration instruction. Experimental results on datasets from three different domains show the advantages of our MACF framework compared to strong agentic recommendation baselines.

Content recommender systems (RSs), which recommend content (e.g., news, videos) to users, can inadvertently facilitate the spread of misinformation (e.g., fake news, inaccurate content) due to their ignorance of content credibility. The widespread misinformation can lead to serious consequences, including public confusion and social unrest. Despite the pressing need to mitigate misinformation in content RSs, only a few studies have attempted to tackle this. Moreover, they generally require retraining the entire model from scratch, which is time-consuming and impractical for real-world applications. To this end, we propose MisEraser , a novel misinformation unlearning framework that effectively mitigates misinformation in content RSs without retraining. Specifically, MisEraser consists of three key components: (1) A misinformation disentanglement network , which effectively separates misinformation-specific information from item content while preserving misinformation-free information to maintain recommendation accuracy; (2) A misinformation fusion network , which fuses misinformation-specific signals from both users’ interaction sequences and the entire misinformation item set to enhance the comprehensiveness of misinformation unlearning; and (3) A misinformation erasing network , which effectively removes the fused misinformation-specific signals from trained recommendation models, enabling them to generate misinformation-suppressed and more responsible recommendations. Extensive experiments demonstrate the effectiveness of MisEraser in mitigating misinformation while maintaining high recommendation accuracy and efficiency.

The emergence of large generative models is transforming the landscape of recommender systems. One of the most fundamental components in building these models is action tokenization, the process of converting human-readable data (e.g., user-item interactions) into machine-readable formats (e.g., discrete token sequences). In this tutorial, we present a comprehensive overview of existing action tokenization techniques, converting actions to (1) item IDs, (2) textual descriptions, and (3) semantic IDs. We then make an in-depth discussion on the challenges and open questions of building large generative recommendation models from the perspective of action tokenization. Materials of this tutorial are available at: https://large-genrec.github.io/.

Recommender system (RecSys) plays important roles in helping users navigate, discover, and consume massive and highly-dynamic information. Today, many RecSys solutions deployed in the real world rely on categorical user profiles and/or pre-calculated recommendation actions that stay static during a user session. However, recent trends suggest that RecSys need to model user intent in real time and constantly adapt to meet user needs at the moment or change user behavior in situ. There are three primary drivers for this emerging need of online adaptation. First, in order to meet the increasing demand for a better personalized experience, the personalization dimensions and space will grow larger and larger. It would not be feasible to pre-compute recommended actions for all personalization scenarios beyond a certain scale. Second, in many settings the system does not have user prior history to leverage. Estimating user intent in real time is the only way to personalize. As various consumer privacy laws tighten, it is foreseeable that many businesses will reduce their reliance on static user profiles. Therefore, it makes the modeling of user intent in real time an important research topic. Third, a user's intent often changes within a session and between sessions, and user behavior could shift significantly during dramatic events. Therefore, it is important to investigate more on online and adaptive recommender systems (OARS) that can adapt in real time to meet user needs and be robust against distribution shifts. Every year, the organizers survey the most important topics for OARS and propose a new workshop program. In light of the recent advancement of (multi-modal) LLMs in RecSys, in this new edition, we decide to formally add the new topic of (multi-modal) LLM models in OARS. We will invite experts and papers in the field to disseminate new knowledge and foster further advancements.

Semantic ID-based recommendation models tokenize each item into a small number of discrete tokens that preserve specific semantics, leading to better performance, scalability, and memory efficiency. While recent models adopt a generative approach, they often suffer from inefficient inference due to the reliance on resource-intensive beam search and multiple forward passes through the neural sequence model. As a result, the length of semantic IDs is typically restricted (e.g., to just 4 tokens), limiting their expressiveness. To address these challenges, we propose RPG, a lightweight framework for semantic ID-based recommendation. The key idea is to produce unordered, long semantic IDs, allowing the model to predict all tokens in parallel. We train the model to predict each token independently using a multi-token prediction loss, directly integrating semantics into the learning objective. During inference, we construct a graph connecting similar semantic IDs and guide decoding to avoid generating invalid IDs. Experiments show that scaling up semantic ID length to 64 enables RPG to outperform generative baselines by an average of 12.6% on the NDCG@10, while also improving inference efficiency. Code is available at: https://github.com/facebookresearch/RPG_KDD2025.

Conversational recommender systems engage users in dialogues to refine their needs and provide more personalized suggestions. Although textual information suffices for many domains, visually driven categories such as fashion or home decor potentially require detailed visual information related to color, style, or design. To address this challenge, we propose LaViC (Large Vision-Language Conversational Recommendation Framework), a novel approach that integrates compact image representations into dialogue-based recommendation systems. LaViC leverages a large vision-language model in a two-stage process: (1) visual knowledge self-distillation, which condenses product images from thousands of tokens into a small set of visual tokens in a self-distillation manner, significantly reducing computational overhead, and (2) recommendation fine-tuning, which enables the model to incorporate both dialogue context and distilled visual tokens, providing a unified mechanism for capturing textual and visual features. To support rigorous evaluation of visually-aware conversational recommendation, we construct a new dataset by aligning Reddit conversations with Amazon product listings across multiple visually oriented categories (e.g., fashion, beauty, and home). This dataset covers realistic user queries and product appearances in domains where visual details are crucial. Extensive experiments demonstrate that LaViC significantly outperforms text-only conversational recommendation methods and open-source vision-language baselines. Moreover, LaViC achieves competitive or superior accuracy compared to prominent proprietary baselines (e.g., GPT-3.5-turbo, GPT-4o-mini, and GPT-4o), demonstrating the necessity of explicitly using visual data for capturing product attributes and showing the effectiveness of our vision-language integration. Our code and dataset are available at https://github.com/jeon185/LaViC.

Large Language Models (LLMs) have recently emerged as promising tools for recommendation thanks to their advanced textual understanding ability and context-awareness. Despite the current practice of training and evaluating LLM-based recommendation (LLM4Rec) models under a sequential recommendation scenario, we found that whether these models understand the sequential information inherent in users' item interaction sequences has been largely overlooked. In this paper, we first demonstrate through a series of experiments that existing LLM4Rec models do not fully capture sequential information both during training and inference. Then, we propose a simple yet effective LLM-based sequential recommender, called LLM-SRec, a method that enhances the integration of sequential information into LLMs by distilling the user representations extracted from a pre-trained CF-SRec model into LLMs. Our extensive experiments show that LLM-SRec enhances LLMs' ability to understand users' item interaction sequences, ultimately leading to improved recommendation performance. Furthermore, unlike existing LLM4Rec models that require fine-tuning of LLMs, LLM-SRec achieves state-of-the-art performance by training only a few lightweight MLPs, highlighting its practicality in real-world applications. Our code is available at https://github.com/Sein-Kim/LLM-SRec.

Building personalized recommender systems is a cornerstone of the modern data mining and applied machine learning (ML) community. Modern online platforms have a confluence of data including user-item interaction graphs, user and item-associated semantics (text, visual content, etc.), and metadata. Recent advancements in generative models and semantic encoders via large language models (LLMs), visual and audio encoders have significantly impacted research in relevant domains, enabling new directions in knowledge discovery and ability of models to better incorporate semantic context. This workshop bridges the research gap between the use of generative models and recommendation for personalized systems. We will focus on topics spanning the interplay between such models and conventional personalized systems.

The field of information retrieval has significantly transformed with the integration of AI technologies. AI agents, especially those leveraging LLMs and vast computational power, have revolutionized in- formation retrieval, processing, and presentation. LLM agents, with advanced memory, reasoning, and planning capabilities, can perform complex tasks, engage in coherent conversations, and provide personalized responses. Despite these advancements, challenges such as ensuring relevance and accuracy, mitigating biases, providing real-time responses, and maintaining data security remain. This workshop aims to explore these challenges, share innovative solutions, and discuss future directions. It will provide a platform to bring together researchers and practitioners to discuss the latest theoretical advancements and practical implementations of AI agents in information retrieval. Topics include AI in search, recommendation, and personalization systems. By gathering a diverse group of experts, the workshop seeks to deepen the understanding of AI agents in information retrieval, advance the field, and enhance its societal impact. Participants will gain insights into cutting-edge research and emerging trends, and foster knowledge exchange and collaboration within the community.

Large multimodal models (LMMs) exhibit enhanced capabilities in understanding and generating both textual and visual content. By leveraging item metadata, LMMs are also applied for recommendation and demonstrate improvements across diverse scenarios. However, the majority of existing methods explore static item attributes without considering additional contextual information (e.g., price, brand). Moreover, overlooking the interaction between the retrieval and ranking stages may lead to suboptimal solutions for fine-grained recommendations. In this work, we introduce PRIME: preference-optimized retrieval and ranking for efficient multimodal recommendation. PRIME operates in two stages: (i) a lightweight retriever identifies potential candidate items; (ii) an LMM learns to rank the retrieved candidates with detailed user history and multimodal features (e.g., text and image attributes). These features are incorporated into a carefully designed prompt, facilitating fine-grained transition patterns for user preference understanding. To optimize the inference efficiency of PRIME, we introduce verbalizer-based inference, which computes ranking scores for all candidate items in a single forward pass. Furthermore, we employ the LMM ranker to provide feedback on sampled candidate sets, enabling online preference optimization that refines the retriever model and improves the alignment between retrieval and ranking. As a result, PRIME can capture subtle user intentions and efficiently rank candidate items with minimal inference costs. Extensive experiments show the effectiveness and efficiency of PRIME, which consistently achieves superior performance over baseline methods.

We introduce NAILS (Normative Alignment of Recommender Systems via Internal Label Shift), a simple and scalable method for aligning recommendation outputs with target distributions over item-level attributes, such as categories. Recommender systems optimized solely for user engagement often fail to satisfy broader normative objectives, including fairness, diversity, and editorial values. NAILS modifies the user-conditional item distribution to induce a specified marginal distribution over attributes while preserving the preferences learned by an existing recommender system and requiring no model retraining. We formulate this problem as a form of label shift applied internally within a hierarchical classification framework. By adopting a stakeholder-centric perspective, NAILS enables recommendation outputs to be aligned with global normative objectives. Empirically, we show that NAILS consistently improves attribute-level alignment with minimal impact on user engagement, providing a practical mechanism for value-driven recommendation.

Recommender systems powered by generative models (Gen-RecSys) extend beyond classical item-ranking by producing open-ended content, which simultaneously unlocks richer user experiences and introduces new risks. On one hand, these systems can enhance personalization and appeal through dynamic explanations and multi-turn dialogues. On the other hand, they might venture into unknown territory-hallucinating nonexistent items, amplifying bias, or leaking private information. Traditional accuracy metrics cannot fully capture these challenges, as they fail to measure factual correctness, content safety, or alignment with user intent.

We present GENNEXT, a workshop dedicated to exploring the integration of language agents, generative models, and conversational AI within information retrieval (IR) and recommender systems (RS). Building on the success of our recent RecSys'24 workshop, GENNEXT aims to advance discussions on the applications of language agents powered by Large Language Models (LLMs). The workshop will focus on enhancing interactivity between users and systems through multi-turn dialogues, improving creative content generation, advancing personalization, and enabling multifaceted, context-aware decision-making. For example, a language agent could respond to a query like ''Suggest an eco-friendly food tour for a weekend in my city'' by using a recommendation API to identify eateries specializing in sustainable or organic cuisine and a pollution API to ensure the selected routes have low air pollution levels.

This intermediate-level tutorial, titled "Gen-RecSys", merges both industrial and academic perspectives on recent advances in Generative AI for recommender systems (beyond LLMs). It aims to highlight the transformative role of generative models in modern recommender systems, which have significantly impacted the AI field-particularly with the rise of large language models (LLMs) like ChatGPT-and have contributed to a rapid convergence of the fields of search, data mining, and recommendation. By providing attendees with a modern perspective on GenAI applications in recommendation, the tutorial will emphasize how generative models can drive recommendation by unlocking and interacting with rich data representations, including behavioral, textual, and multi-modal data-knowledge highly transferable across many applications of interest to the WSDM community. Participants will learn about the categorization of generative models in recommender systems based on underlying data modalities: (i) ID-based collaborative models, (ii) text-driven models such as LLMs, and (iii) multi-modal models. Within each category, various deep generative model paradigms (e.g., AR, GAN, diffusion models) will be introduced, along with insights into their application areas. The tutorial will also cover evaluation aspects, including benchmarks, metrics, and assessments of social and ethical impacts and harms. This tutorial presents a condensed version of the industrial and academic work featured in the forthcoming book at FntIR 2024-25, titled "Recommendation with Generative Models [7]," and a shorter version prepared, and presented by the team, see GenRecSys-Survey [6].

Large Language Models (LLMs) are revolutionizing conversational recommender systems (CRS) by effectively indexing item content, understanding complex conversational contexts, and generating relevant item titles. However, the autoregressive nature of LLMs, which outputs item titles as a long sequence of subtokens, hinders the ability to efficiently obtain and control recommendations across the entire item set. This challenge in calculating probabilities over all items limits LLMs' potential, such as (1) limiting control over recommendation popularities and (2) preventing the synergy of marrying LLMs and traditional recommender systems (RecSys).

Recent research on explainable recommendation generally frames the task as a standard text generation problem, and evaluates models simply based on the textual similarity between the predicted and ground-truth explanations. However, this approach fails to consider one crucial aspect of the systems: whether their outputs accurately reflect the users' (post-purchase) sentiments, i.e., whether and why they would like and/or dislike the recommended items. To shed light on this issue, we introduce new datasets and evaluation methods that focus on the users' sentiments. Specifically, we construct the datasets by explicitly extracting users' positive and negative opinions from their post-purchase reviews using an LLM, and propose to evaluate systems based on whether the generated explanations 1) align well with the users' sentiments, and 2) accurately identify both positive and negative opinions of users on the target items. We benchmark several recent models on our datasets and demonstrate that achieving strong performance on existing metrics does not ensure that the generated explanations align well with the users' sentiments. Lastly, we find that existing models can provide more sentiment-aware explanations when the users' (predicted) ratings for the target items are directly fed into the models as input. The datasets and benchmark implementation are available at: https://github.com/jchanxtarov/sent_xrec.

Conversational critiquing in recommender systems offers a way for users to engage in multi-turn conversations to find items they enjoy. For users to trust an agent and give effective feedback, the recommender system must be able to explain its suggestions and rationales. We develop a two-part framework for training multi-turn conversational critiquing in recommender systems that provide recommendation rationales that users can effectively interact with to receive better recommendations. First, we train a recommender system to jointly suggest items and explain its reasoning via subjective rationales. We then fine-tune this model to incorporate iterative user feedback via self-supervised bot-play. Experiments on three real-world datasets demonstrate that our system can be applied to different recommendation models across diverse domains to achieve state-of-the-art performance in multi-turn recommendation. Human studies show that systems trained with our framework provide more useful, helpful, and knowledgeable suggestions in warm- and cold-start settings. Our framework allows us to use only product reviews during training, avoiding the need for expensive dialog transcript datasets that limit the applicability of previous conversational recommender agents.

Recommender systems play a vital role in shaping user experiences across domains such as e-commerce, media, and social platforms. However, challenges such as data scarcity, domain isolation, and the need for greater interpretability continue to hinder their progress. Knowledge transfer has emerged as a transformative approach to address these limitations by leveraging information across domains, models, tasks, and modalities. This special issue explores the role of knowledge transfer in advancing recommender systems and highlights innovative research contributions. Featured works address a variety of challenges, including cold-start problems, cross-domain recommendations, knowledge graph integration, federated learning, explainability, and so on. These studies open discussion toward next-generation recommender systems when transferring the knowledge.

While sequential recommendation achieves significant progress on capturing user-item transition patterns, transferring such large-scale recommender systems remains challenging due to the disjoint user and item groups across domains. In this paper, we propose a vector quantized meta learning for transferable sequential recommenders (MetaRec). Without requiring additional modalities or shared information across domains, our approach leverages user-item interactions from multiple source domains to improve the target domain performance. To solve the input heterogeneity issue, we adopt vector quantization that maps item embeddings from heterogeneous input spaces to a shared feature space. Moreover, our meta transfer paradigm exploits limited target data to guide the transfer of source domain knowledge to the target domain (i.e., learn to transfer). In addition, MetaRec adaptively transfers from multiple source tasks by rescaling meta gradients based on the source-target domain similarity, enabling selective learning to improve recommendation performance. To validate the effectiveness of our approach, we perform extensive experiments on benchmark datasets, where MetaRec consistently outperforms baseline methods by a considerable margin.

Recommender system (RecSys) plays important roles in helping users navigate, discover, and consume massive and highly-dynamic information. Today, many RecSys solutions deployed in the real world rely on categorical user-profiles and/or pre-calculated recommendation actions that stay static during a user session. However, recent trends suggest that RecSys need to model user intent in real time and constantly adapt to meet user needs at the moment or change user behavior in situ. There are three primary drivers for this emerging need of online adaptation. First, in order to meet the increasing demand for a better personalized experience, the personalization dimensions and space will grow larger and larger. It would not be feasible to pre-compute recommended actions for all personalization scenarios beyond a certain scale. Second, in many settings the system does not have user prior history to leverage. Estimating user intent in real time is the only feasible way to personalize. As various consumer privacy laws tighten, it is foreseeable that many businesses will reduce their reliance on static user profiles. Therefore, it makes the modeling of user intent in real time an important research topic. Third, a user's intent often changes within a session and between sessions, and user behavior could shift significantly during dramatic events. Therefore, it is important to investigate more on online and adaptive recommender system (OARS) that can adapt in real time to meet user needs and be robust against distribution shifts. Every year, the organizers survey the most important topics for OARS and propose a new workshop program. In light of the recent advancement of LLMs and foundation models in RecSys, in this new edition, we decide to formally add the new topic of foundation and LLM models in OARS. We will invite experts and papers in the field to facilitate its further advancement. Our workshop offers a focused discussion of the new study and application of OARS, and will bring together an interdisciplinary community of researchers and practitioners from both industry and academia to discuss on new topics in the area, grow a community, and push the direction forward.

Calibrated recommendation, which aims to maintain personalized proportions of categories within recommendations, is crucial in practical scenarios since it enhances user satisfaction by reflecting diverse interests. However, achieving calibration in a sequential setting (i.e., calibrated sequential recommendation) is challenging due to the need to adapt to users' evolving preferences. Previous methods typically leverage reranking algorithms to calibrate recommendations after training a model without considering the effect of calibration and do not effectively tackle the conflict between relevance and calibration during the reranking process. In this work, we propose LeapRec (Calibration-Disentangled Learning and Relevance-Prioritized Reranking), a novel approach for the calibrated sequential recommendation that addresses these challenges. LeapRec consists of two phases, model training phase and reranking phase. In the training phase, a backbone model is trained using our proposed calibration-disentangled learning-to-rank loss, which optimizes personalized rankings while integrating calibration considerations. In the reranking phase, relevant items are prioritized at the top of the list, with items needed for calibration following later to address potential conflicts between relevance and calibration. Through extensive experiments on four real-world datasets, we show that LeapRec consistently outperforms previous methods in the calibrated sequential recommendation. Our code is available at https://github.com/jeon185/LeapRec.

The task of multi-behavioral sequential recommendation (MBSR) has grown in importance in personalized recommender systems, aiming to incorporate behavior types of interactions for better recommendations. Existing approaches focus on the next-item prediction objective, neglecting the value of integrating the target behavior type into the learning objective. In this paper, we propose MBGen, a novel Multi-Behavioral sequential Generative recommendation framework. We model the MBSR task into a consecutive two-step process: (1) given item sequences, MBGen first predicts the next behavior type to frame the user intention, (2) given item sequences and a target behavior type, MBGen then predicts the next items. To model such a two-step process, we tokenize both behaviors and items into tokens and construct one single token sequence with both behaviors and items placed interleaved. Furthermore, we design a unified generative recommendation paradigm that learns to autoregressive generate next behavior and item tokens, naturally enabling a multi-task capability. Additionally, we exploit the heterogeneous nature of token sequences in the generative recommendation and propose a position-routed sparse architecture to efficiently scale up models under the generative recommendation paradigm. Extensive experiments on real-world public datasets demonstrate that MBGen significantly outperforms existing MBSR models across multiple tasks.

Traditional recommender systems typically use user-item rating histories as their main data source. However, deep generative models now have the capability to model and sample from complex data distributions, including user-item interactions, text, images, and videos, enabling novel recommendation tasks. This comprehensive, multidisciplinary survey connects key advancements in RS using Generative Models (Gen-RecSys), covering: interaction-driven generative models; the use of large language models (LLM) and textual data for natural language recommendation; and the integration of multimodal models for generating and processing images/videos in RS. Our work highlights necessary paradigms for evaluating the impact and harm of Gen-RecSys and identifies open challenges. This survey accompanies a "tutorial" presented at ACM KDD'24, with supporting materials provided at: https://encr.pw/vDhLq.

Personalization is key in understanding user behavior and has been a main focus in the fields of knowledge discovery and information retrieval. Building personalized recommender systems is especially important now due to the vast amount of user-generated textual content, which offers deep insights into user preferences. The recent advancements in Large Language Models (LLMs) have significantly impacted research areas, mainly in Natural Language Processing and Knowledge Discovery, giving these models the ability to handle complex tasks and learn context. However, the use of generative models and user-generated text for personalized systems and recommendation is relatively new and has shown some promising results. This workshop is designed to bridge the research gap in these fields and explore personalized applications and recommender systems. We aim to fully leverage generative models to develop AI systems that are not only accurate but also focused on meeting individual user needs. Building upon the momentum of previous successful forums, this workshop seeks to engage a diverse audience from academia and industry, fostering a dialogue that incorporates fresh insights and anticipates over 50 attendees, including key stakeholders in the field.

The long-tail recommendation is a challenging task for traditional recommender systems, due to data sparsity and data imbalance issues. The recent development of large language models (LLMs) has shown their abilities in complex reasoning, which can help to deduce users' preferences based on very few previous interactions. However, since most LLM-based systems rely on items' semantic meaning as the sole evidence for reasoning, the collaborative information of user-item interactions is neglected, which can cause the LLM's reasoning to be misaligned with task-specific collaborative information of the dataset. To further align LLMs' reasoning to task-specific user-item interaction knowledge, we introduce collaborative retrieval-augmented LLMs, CoRAL, which directly incorporate collaborative evidence into the prompts. Based on the retrieved user-item interactions, the LLM can analyze shared and distinct preferences among users, and summarize the patterns indicating which types of users would be attracted by certain items. The retrieved collaborative evidence prompts the LLM to align its reasoning with the user-item interaction patterns in the dataset. However, since the capacity of the input prompt is limited, finding the minimally-sufficient collaborative information for recommendation tasks can be challenging. We propose to find the optimal interaction set through a sequential decision-making process and develop a retrieval policy learned through a reinforcement learning (RL) framework, CoRAL. Our experimental results show that CoRAL can significantly improve LLMs' reasoning abilities on specific recommendation tasks. Our analysis also reveals that CoRAL can more efficiently explore collaborative information through reinforcement learning.

We present an overview of a workshop focused on the exploration of generative models within recommender systems (RS). It highlights the dual nature of these technologies: on the one hand, they offer groundbreaking opportunities for enhancing RS through improved personalization, innovative content creation, and interactive user experiences; on the other hand, they introduce a range of challenges, including bias, misinformation, privacy concerns, and environmental impact.

Inferring user intent in recommender systems can help performance but is difficult because intent is personal and not directly observable. Previous work has leveraged signals to stand as a proxy for intent (e.g. user interactions with resource pages), but such signals are not always available. In this paper, we instead recognize that certain events, which are observable, directly influence user intent. For example, after a flood, home improvement customers are more likely to undertake a renovation project to dry out their basement. We introduce MAWI Rec, a recommender system that leverages severe weather data to improve recommendation. Our weather-aware system achieves a significant improvement over a state-of-the-art baseline for online and in-store datasets of home improvement customers. This gain is most significant for weather-related product categories such as roof panels and flashings.

Conversational recommender systems (CRS) should understand users’ expressed interests, which are frequently semantically rich and knowledge-intensive. Prior works attempt to address this challenge by using external knowledge bases or parametric knowledge in large language models (LLMs). In this paper, we study a complementary solution, exploiting item knowledge in the training data. We hypothesize that many inference-time user requests can be answered by reusing popular crowd-written answers associated with similar training queries. Following this intuition, we define a class of neighborhood-based CRS that makes recommendations by identifying items commonly associated with similar training dialogue contexts. Experiments on Inspired, Redial, and Reddit-Movie benchmarks show our method outperforms state-of-the-art LLMs with 2 billion parameters, and offers on-par performance to 7 billion parameter models while using over 170 times less GPU memory. We also show neighborhood and model-based predictions can be combined to achieve further performance improvements1.

Much existing literature on fair recommendation (i.e., group fairness) leverages users' demographic attributes (e.g., gender) to develop fair recommendation methods. However, in real-world scenarios, due to privacy concerns and convenience considerations, users may not be willing to share their demographic information with the system, which limits the application of many existing methods. Moreover, sequential recommendation (SR) models achieve state-of-the-art performance compared to traditional collaborative filtering (CF) recommenders, and can represent users solely using user-item interactions (user-free). This leaves a wrong impression that SR models are free from group unfairness by design. In this work, we explore a critical question: how can we build a fair sequential recommendation system without even knowing user demographics? To address this problem, we propose Agnostic FairSeqRec (A-FSR): a model-agnostic and demographic-agnostic debiasing framework for sequential recommendation without requiring users' demographic attributes. Firstly, A-FSR reduces the correlation between the potential stereotypical patterns in the input sequences and final recommendations via Dirichlet neighbor smoothing. Secondly, A-FSR estimates an under-represented group of sequences via a gradient-based heuristic, and implicitly moves training focus towards the under-represented group by minimizing a distributionally robust optimization (DRO) based objective. Results on real-world datasets show that A-FSR achieves significant improvements on group fairness in sequential recommendation, while outperforming other state-of-the-art baselines.

State-of-the-art sequential recommendation relies heavily on self-attention-based recommender models. Yet such models are computationally expensive and often too slow for real-time recommendation. Furthermore, the self-attention operation is performed at a sequence-level, thereby making low-cost incremental inference challenging. Inspired by recent advances in efficient language modeling, we propose linear recurrent units for sequential recommendation (LRURec). Similar to recurrent neural networks, LRURec offers rapid inference and can achieve incremental inference on sequential inputs. By decomposing the linear recurrence operation and designing recursive parallelization in our framework, LRURec provides the additional benefits of reduced model size and parallelizable training. Moreover, we optimize the architecture of LRURec by implementing a series of modifications to address the lack of non-linearity and improve training dynamics. To validate the effectiveness of our proposed LRURec, we conduct extensive experiments on multiple real-world datasets and compare its performance against state-of-the-art sequential recommenders. Experimental results demonstrate the effectiveness of LRURec, which consistently outperforms baselines by a significant margin. Results also highlight the efficiency of LRURec with our parallelized training paradigm and fast inference on long sequences, showing its potential to further enhance user experience in sequential recommendation.

Ranking items regarding individual user interests is a core technique of multiple downstream tasks such as recommender systems. Learning such a personalized ranker typically relies on the implicit feedback from users' past click-through behaviors. However, collected feedback is biased toward previously highly-ranked items and directly learning from it would result in "rich-get-richer" phenomena. In this paper, we propose a simple yet sufficient unbiased learning-to-rank paradigm named InfoRank that aims to simultaneously address both position and popularity biases. We begin by consolidating the impacts of those biases into a single observation factor, thereby providing a unified approach to addressing bias-related issues. Subsequently, we minimize the mutual information between the observation estimation and the relevance estimation conditioned on the input features. By doing so, our relevance estimation can be proved to be free of bias. To implement InfoRank, we first incorporate an attention mechanism to capture latent correlations within user-item features, thereby generating estimations of observation and relevance. We then introduce a regularization term, grounded in conditional mutual information, to promote conditional independence between relevance estimation and observation estimation. Experimental evaluations conducted across three extensive recommendation and search datasets reveal that InfoRank learns more precise and unbiased ranking strategies.

introduction Free Access Share on Just AcceptedSpecial Issue on Responsible Recommender Systems Part 1 Authors: Lina Yao CSIRO's Data61 and University of New South Wales, Australia CSIRO's Data61 and University of New South Wales, Australia 0000-0002-4149-839XSearch about this author , Julian McAuley University of California, USA University of California, USASearch about this author , Xianzhi Wang University of Technology Sydney, Australia University of Technology Sydney, Australia 0000-0001-9582-3445Search about this author , Dietmar Jannach University of Klagenfurt, Austria University of Klagenfurt, Austria 0000-0002-4698-8507Search about this author Authors Info & Claims ACM Transactions on Intelligent Systems and TechnologyAccepted on April 2024https://doi.org/10.1145/3663528Online AM:15 June 2024Publication History 0citation5DownloadsMetricsTotal Citations0Total Downloads5Last 12 Months5Last 6 weeks5 Get Citation AlertsNew Citation Alert added!This alert has been successfully added and will be sent to:You will be notified whenever a record that you have chosen has been cited.To manage your alert preferences, click on the button below.Manage my AlertsNew Citation Alert!Please log in to your account Publisher SiteeReaderPDF

Modern recommender systems may output considerably different recommendations due to small perturbations in the training data. Changes in the data from a single user will alter the recommendations as well as the recommendations of other users. In applications like healthcare, housing, and finance, this sensitivity can have adverse effects on user experience. We propose a method to stabilize a given recommender system against such perturbations. This is a challenging task due to (1) the lack of a “reference” rank list that can be used to anchor the outputs; and (2) the computational challenges in ensuring the stability of rank lists with respect to all possible perturbations of training data. Our method, FINEST , overcomes these challenges by obtaining reference rank lists from a given recommendation model and then fine-tuning the model under simulated perturbation scenarios with rank-preserving regularization on sampled items. Our experiments on real-world datasets demonstrate that FINEST can ensure that recommender models output stable recommendations under a wide range of different perturbations without compromising next-item prediction accuracy.

Reinforcement learning serves as a potent tool for modeling dynamic user interests within recommender systems, garnering increasing research attention of late. However, a significant drawback persists: its poor data efficiency, stemming from its interactive nature. The training of reinforcement learning-based recommender systems demands expensive online interactions to amass adequate trajectories, essential for agents to learn user preferences. This inefficiency renders reinforcement learning-based recommender systems a formidable undertaking, necessitating the exploration of potential solutions. Recent strides in offline reinforcement learning present a new perspective. Offline reinforcement learning empowers agents to glean insights from offline datasets and deploy learned policies in online settings. Given that recommender systems possess extensive offline datasets, the framework of offline reinforcement learning aligns seamlessly. Despite being a burgeoning field, works centered on recommender systems utilizing offline reinforcement learning remain limited. This survey aims to introduce and delve into offline reinforcement learning within recommender systems, offering an inclusive review of existing literature in this domain. Furthermore, we strive to underscore prevalent challenges, opportunities, and future pathways, poised to propel research in this evolving field.

The “pretraining-and-finetuning” paradigm has become a norm for training domain-specific models in natural language processing and computer vision. In this work, we aim to examine this paradigm for symbolic music generation through leveraging the largest ever symbolic music dataset sourced from the MuseScore forum. We first pretrain a large unconditional transformer model using 1.5 million songs. We then propose a simple technique to equip this pretrained unconditional music transformer model with instrument and genre controls by finetuning the model with additional control tokens. Our proposed representation offers improved high-level controllability and expressiveness against two existing representations. The experimental results show that the proposed model can successfully generate music with user-specified instruments and genre. In a subjective listening test, the proposed model outperforms the pretrained baseline model in terms of coherence, harmony, arrangement and overall quality.

The First Workshop on Personalized Generative AI1 aims to be a cornerstone event fostering innovation and collaboration in the dynamic field of personalized AI. Leveraging the potent capabilities of Large Language Models (LLMs) to enhance user experiences with tailored responses and recommendations, the workshop is designed to address a range of pressing challenges including knowledge gap bridging, hallucination mitigation, and efficiency optimization in handling extensive user profiles. As a nexus for academics and industry professionals, the event promises rich discussions on a plethora of topics such as the development and fine-tuning of foundational models, strategies for multi-modal personalization, and the imperative ethical and privacy considerations in LLM deployment. Through a curated series of keynote speeches, insightful panel discussions, and hands-on sessions, the workshop aspires to be a catalyst in the development of more precise, contextually relevant, and user-centric AI systems. It aims to foster a landscape where generative AI systems are not only responsive but also anticipatory of individual user needs, marking a significant stride in personalized experiences.

In this paper, we present empirical studies on conversational recommendation tasks using representative large language models in a zero-shot setting with three primary contributions. (1) Data: To gain insights into model behavior in "in-the-wild" conversational recommendation scenarios, we construct a new dataset of recommendation-related conversations by scraping a popular discussion website. This is the largest public real-world conversational recommendation dataset to date. (2) Evaluation: On the new dataset and two existing conversational recommendation datasets, we observe that even without fine-tuning, large language models can outperform existing fine-tuned conversational recommendation models. (3) Analysis: We propose various probing tasks to investigate the mechanisms behind the remarkable performance of large language models in conversational recommendation. We analyze both the large language models' behaviors and the characteristics of the datasets, providing a holistic understanding of the models' effectiveness, limitations and suggesting directions for the design of future conversational recommenders.

Personalized recommender systems fulfill the daily demands of customers and boost online businesses. The goal is to learn a policy that can generate a list of items that matches the user's demand or interest. While most existing methods learn a pointwise scoring model that predicts the ranking score of each individual item, recent research shows that the listwise approach can further improve the recommendation quality by modeling the intra-list correlations of items that are exposed together. This has motivated the recent list reranking and generative recommendation approaches that optimize the overall utility of the entire list. However, it is challenging to explore the combinatorial space of list actions and existing methods that use cross-entropy loss may suffer from low diversity issues. In this work, we aim to learn a policy that can generate sufficiently diverse item lists for users while maintaining high recommendation quality. The proposed solution, GFN4Rec, is a generative method that takes the insight of the flow network to ensure the alignment between list generation probability and its reward. The key advantages of our solution are the log scale reward matching loss that intrinsically improves the generation diversity and the autoregressive item selection model that captures the item mutual influences while capturing future reward of the list. As validation of our method's effectiveness and its superior diversity during active exploration, we conduct experiments on simulated online environments as well as an offline evaluation framework for two real-world datasets.

Recommender systems (RecSys) play important roles in helping users navigate, discover, and consume large and highly dynamic information. Today, many RecSys solutions deployed in the real world rely on categorical user-profiles and/or pre-calculated recommendation actions that stay static during a user session. However, recent trends suggest that RecSys need to model user intent in real time and constantly adapt to meet user needs at the moment or change user behavior in situ. There are three primary drivers for this emerging need of online adaptation. First, in order to meet the increasing demand for a better personalized experience, the personalization dimensions and space will grow larger and larger. It would not be feasible to pre-compute recommended actions for all personalization scenarios beyond a certain scale. Second, in many settings the system does not have user prior history to leverage. Estimating user intent in real time is the only feasible way to personalize. As various consumer privacy laws tighten, it is foreseeable that many businesses will reduce their reliance on static user profiles. Therefore, it makes the modeling of user intent in real time an important research topic. Third, a user's intent often changes within a session and between sessions, and user behavior could shift significantly during dramatic events. A RecSys should adapt in real time to meet user needs and be robust against distribution shifts. The online and adaptive recommender systems (OARS) workshop offers a focused discussion of the study and application of OARS, and will bring together an interdisciplinary community of researchers and practitioners from both industry and academia. KDD, as the premier data science conference, is an ideal venue to gather leaders in the field to further research into OARS and promote its adoption. This workshop is complementary to several sessions of the main conference (e.g., recommendation, reinforcement learning, etc.) and brings them together using a practical and focused application.

Personalized natural language generation for explainable recommendations plays a key role in justifying why a recommendation might match a user's interests. Existing models usually control the generation process by aspect planning. While promising, these aspect-planning methods struggle to generate specific information correctly, which prevents generated explanations from being convincing. In this paper, we claim that introducing lexical constraints can alleviate the above issues. We propose a model, UCEpic, that generates high-quality personalized explanations for recommendation results by unifying aspect planning and lexical constraints in an insertion-based generation manner.

Sequential recommendation aims to model dynamic user behavior from historical interactions. Existing methods rely on either explicit item IDs or general textual features for sequence modeling to understand user preferences. While promising, these approaches still struggle to model cold-start items or transfer knowledge to new datasets. In this paper, we propose to model user preferences and item features as language representations that can be generalized to new items and datasets. To this end, we present a novel framework, named Recformer, which effectively learns language representations for sequential recommendation. Specifically, we propose to formulate an item as a "sentence" (word sequence) by flattening item key-value attributes described by text so that an item sequence for a user becomes a sequence of sentences. For recommendation, Recformer is trained to understand the "sentence" sequence and retrieve the next "sentence". To encode item sequences, we design a bi-directional Transformer similar to the model Longformer but with different embedding layers for sequential recommendation. For effective representation learning, we propose novel pretraining and finetuning methods which combine language understanding and recommendation tasks. Therefore, Recformer can effectively recommend the next item based on language representations. Extensive experiments conducted on six datasets demonstrate the effectiveness of Recformer for sequential recommendation, especially in low-resource and cold-start settings.

Existing explanation models generate only text for recommendations but still struggle to produce diverse contents. In this paper, to further enrich explanations, we propose a new task named personalized showcases, in which we provide both textual and visual information to explain our recommendations. Specifically, we first select a personalized image set that is the most relevant to a user's interest toward a recommended item. Then, natural language explanations are generated accordingly given our selected images. For this new task, we collect a large-scale dataset from Google Maps and construct a high-quality subset for generating multi-modal explanations. We propose a personalized multi-modal framework which can generate diverse and visually-aligned explanations via contrastive learning. Experiments show that our framework benefits from different modalities as inputs, and is able to produce more diverse and expressive explanations compared to previous methods on a variety of evaluation metrics.

The session-based recommendation aims to predict users' immediate next actions based on their short-term behaviors reflected by past and ongoing sessions. Graph neural networks (GNNs) recently dominated the related studies, yet their performance heavily relies on graph structures, which are often predefined, task-specific, and designed heuristically. Furthermore, existing graph-based methods either neglect implicit correlations among items or consider explicit and implicit relationships altogether in the same graphs. We propose to decouple explicit and implicit relationships among items. As such, we can capture the prior knowledge encapsulated in explicit dependencies and learned implicit correlations among items simultaneously in a flexible and more interpretable manner for effective recommendations. We design a dual graph neural network that leverages the feature representations extracted by two GNNs: a graph neural network with a single gate (SG-GNN) and an adaptive graph neural network (A-GNN). The former models explicit dependencies among items. The latter employs a self-learning strategy to capture implicit correlations among items. Our experiments on four real-world datasets show our model outperforms state-of-the-art methods by a large margin, achieving 18.46% and 70.72% improvement in [email protected], and 49.10% and 115.29% improvement in [email protected] on Diginetica and LastFM datasets.

Recently, the generality of natural language text has been leveraged to develop transferable recommender systems. The basic idea is to employ pre-trained language models (PLM) to encode item text into item representations. Despite the promising transferability, the binding between item text and item representations might be too tight, leading to potential problems such as over-emphasizing the effect of text features and exaggerating the negative impact of domain gap. To address this issue, this paper proposes VQ-Rec, a novel approach to learning Vector-Quantized item representations for transferable sequential Recommenders. The main novelty of our approach lies in the new item representation scheme: it first maps item text into a vector of discrete indices (called item code), and then employs these indices to lookup the code embedding table for deriving item representations. Such a scheme can be denoted as “text ⟹ code ⟹ representation”. Based on this representation scheme, we further propose an enhanced contrastive pre-training approach, using semi-synthetic and mixed-domain code representations as hard negatives. Furthermore, we design a new cross-domain fine-tuning method based on a differentiable permutation-based network. Extensive experiments conducted on six public benchmarks demonstrate the effectiveness of the proposed approach, in both cross-domain and cross-platform settings. Code and pre-trained model are available at: https://github.com/RUCAIBox/VQ-Rec.

Sequential recommenders aim to capture users' dynamic interests from their historical action sequences, but remain challenging due to data sparsity issues, as well as the noisy and complex relationships among items in a sequence. Several approaches have sought to alleviate these issues using side-information, such as item content (e.g., images), action types (e.g., click, purchase). While useful, we argue one of the main contextual signals is largely ignored-namely users' queries. When users browse and consume products (e.g., music, movies), their sequential interactions are usually a combination of queries, clicks (etc.). Most interaction datasets discard queries, and corresponding methods simply model sequential behaviors over items and thus ignore this critical context of user interactions.

Knowledge-enhanced pre-trained models for language representation have been shown to be more effective in knowledge base construction tasks (i.e.,~relation extraction) than language models such as BERT. These knowledge-enhanced language models incorporate knowledge into pre-training to generate representations of entities or relationships. However, existing methods typically represent each entity with a separate embedding. As a result, these methods struggle to represent out-of-vocabulary entities and a large amount of parameters, on top of their underlying token models (i.e., the transformer), must be used and the number of entities that can be handled is limited in practice due to memory constraints. Moreover, existing models still struggle to represent entities and relationships simultaneously. To address these problems, we propose a new pre-trained model that learns representations of both entities and relationships from token spans and span pairs in the text respectively. By encoding spans efficiently with span modules, our model can represent both entities and their relationships but requires fewer parameters than existing models. We pre-trained our model with the knowledge graph extracted from Wikipedia and test it on a broad range of supervised and unsupervised information extraction tasks. Results show that our model learns better representations for both entities and relationships than baselines, while in supervised settings, fine-tuning our model outperforms RoBERTa consistently and achieves competitive results on information extraction tasks.

Prediction models can exhibit sensitivity with respect to training data: small changes in the training data can produce models that assign conflicting predictions to individual data points during test time. In this work, we study this sensitivity in recommender systems, where users' recommendations are drastically altered by minor perturbations in other unrelated users' interactions. We introduce a measure of stability for recommender systems, called Rank List Sensitivity (RLS), which measures how rank lists generated by a given recommender system at test time change as a result of a perturbation in the training data. We develop a method, CASPER, which uses cascading effect to identify the minimal and systematical perturbation to induce higher instability in a recommender system. Experiments on four datasets show that recommender models are overly sensitive to minor perturbations introduced randomly or via CASPER - even perturbing one random interaction of one user drastically changes the recommendation lists of all users.Importantly, with CASPER perturbation, the models generate more unstable recommend ations for low-accuracy users (i.e., those who receive low-quality recommendations) than high-accuracy ones.

Recommender systems (RecSys) play important roles in helping users navigate, discover, and consume large and highly dynamic information. Today, many RecSys solutions deployed in the real world rely on categorical user-profiles and/or pre-calculated recommendation actions that stay static during a user session. However, recent trends suggest that RecSys need to model user intent in real time and constantly adapt to meet user needs at the moment or change user behavior in situ. There are three primary drivers for this emerging need of online adaptation. First, in order to meet the increasing demand for a better personalized experience, the personalization dimensions and space will grow larger and larger. It would not be feasible to pre-compute recommended actions for all personalization scenarios beyond a certain scale. Second, in many settings the system does not have user prior history to leverage. Estimating user intent in real time is the only feasible way to personalize. As various consumer privacy laws tighten, it is foreseeable that many businesses will reduce their reliance on static user profiles. Therefore, it makes the modeling of user intent in real time an important research topic. Third, a user's intent often changes within a session and between sessions, and user behavior could shift significantly during dramatic events. A RecSys should adapt in real time to meet user needs and be robust against distribution shifts. The online and adaptive recommender systems (OARS) workshop offers a focused discussion of the study and application of OARS, and will bring together an interdisciplinary community of researchers and practitioners from both industry and academia. KDD, as the premier data science conference, is an ideal venue to gather leaders in the field to further research into OARS and promote its adoption. This workshop is complementary to several sessions of the main conference (e.g., recommendation, reinforcement learning, etc.) and brings them together using a practical and focused application.

Bundle recommender systems recommend sets of items (e.g., pants, shirt, and shoes) to users, but they often suffer from two issues: significant interaction sparsity and a large output space. In this work, we extend multi-round conversational recommendation (MCR) to alleviate these issues. MCR—which uses a conversational paradigm to elicit user interests by asking user preferences on tags (e.g., categories or attributes) and handling user feedback across multiple rounds—is an emerging recommendation setting to acquire user feedback and narrow down the output space, but has not been explored in the context of bundle recommendation.

Conversational recommender systems offer a way for users to engage in multi-turn conversations to find items they enjoy. For users to trust an agent and give effective feedback, the recommender system must be able to explain its suggestions and rationales. We develop a two-part framework for training multi-turn conversational recommenders that provide recommendation rationales that users can effectively interact with to receive better recommendations. First, we train a recommender system to jointly suggest items and explain its reasoning via subjective rationales. We then fine-tune this model to incorporate iterative user feedback via self-supervised bot-play. Experiments on three real-world datasets demonstrate that our system can be applied to different recommendation models across diverse domains to achieve state-of-the-art performance in multi-turn recommendation. Human studies show that systems trained with our framework provide more useful, helpful, and knowledgeable suggestions in warm- and cold-start settings. Our framework allows us to use only product reviews during training, avoiding the need for expensive dialog transcript datasets that limit the applicability of previous conversational recommender agents.

Online recommendation requires handling rapidly changing user preferences. Deep reinforcement learning (DRL) is an effective means of capturing users' dynamic interest during interactions with recommender systems. Generally, it is challenging to train a DRL agent in online recommender systems because of the sparse rewards caused by the large action space (e.g., candidate item space) and comparatively fewer user interactions. Leveraging experience replay (ER) has been extensively studied to conquer the issue of sparse rewards. However, they adapt poorly to the complex environment of online recommender systems and are inefficient in learning an optimal strategy from past experience. As a step to filling this gap, we propose a novel state-aware experience replay model, in which the agent selectively discovers the most relevant and salient experiences and is guided to find the optimal policy for online recommendations. In particular, a locality-sensitive hashing method is proposed to selectively retain the most meaningful experience at scale and a prioritized reward-driven strategy is designed to replay more valuable experiences with higher chance. We formally show that the proposed method guarantees the upper and lower bound on experience replay and optimizes the space complexity, as well as empirically demonstrate our model's superiority to several existing experience replay methods over three benchmark simulation platforms.

Sequential recommendation aims to model dynamic user behavior from historical interactions. Self-attentive methods have proven effective at capturing short-term dynamics and long-term preferences. Despite their success, these approaches still struggle to model sparse data, on which they struggle to learn high-quality item representations. We propose to model user dynamics from shopping intents and interacted items simultaneously. The learned intents are coarse-grained and work as prior knowledge for item recommendation. To this end, we present a coarse-to-fine self-attention framework, namely CaFe, which explicitly learns coarse-grained and fine-grained sequential dynamics. Specifically, CaFe first learns intents from coarse-grained sequences which are dense and hence provide high-quality user intent representations. Then, CaFe fuses intent representations into item encoder outputs to obtain improved item representations. Finally, we infer recommended items based on representations of items and corresponding intents. Experiments on sparse datasets show that CaFe outperforms state-of-the-art self-attentive recommenders by 44.03% [email protected] on average.

We study the practical consequences of dataset sampling strategies on the ranking performance of recommendation algorithms. Recommender systems are generally trained and evaluated on samples of larger datasets. Samples are often taken in a naive or ad-hoc fashion: e.g. by sampling a dataset randomly or by selecting users or items with many interactions. As we demonstrate, commonly-used data sampling schemes can have significant consequences on algorithm performance. Following this observation, this paper makes three main contributions: (1) characterizing the effect of sampling on algorithm performance, in terms of algorithm and dataset characteristics (e.g. sparsity characteristics, sequential dynamics, etc.); (2) designing SVP-CF, which is a data-specific sampling strategy, that aims to preserve the relative performance of models after sampling, and is especially suited to long-tailed interaction data; and (3) developing an oracle, DATA-GENIE, which can suggest the sampling scheme that is most likely to preserve model performance for a given dataset. The main benefit of DATA-GENIE is that it will allow recommender system practitioners to quickly prototype and compare various approaches, while remaining confident that algorithm performance will be preserved, once the algorithm is retrained and deployed on the complete data. Detailed experiments show that using DATA-GENIE, we can discard upto 5x more data than any sampling strategy with the same level of performance.

Users’ interactions with items are driven by various intents (e.g., preparing for holiday gifts, shopping for fishing equipment, etc.). However, users’ underlying intents are often unobserved/latent, making it challenging to leverage such latent intents for Sequential recommendation (SR). To investigate the benefits of latent intents and leverage them effectively for recommendation, we propose Intent Contrastive Learning (ICL), a general learning paradigm that leverages a latent intent variable into SR. The core idea is to learn users’ intent distribution functions from unlabeled user behavior sequences and optimize SR models with contrastive self-supervised learning (SSL) by considering the learnt intents to improve recommendation. Specifically, we introduce a latent variable to represent users’ intents and learn the distribution function of the latent variable via clustering. We propose to leverage the learnt intents into SR models via contrastive SSL, which maximizes the agreement between a view of sequence and its corresponding intent. The training is alternated between intent representation learning and the SR model optimization steps within the generalized expectation-maximization (EM) framework. Fusing user intent information into SR also improves model robustness. Experiments conducted on four real-world datasets demonstrate the superiority of the proposed learning paradigm, which improves performance, and robustness against data sparsity and noisy interaction issues 1.

Recently, self-attentive models have shown promise in sequential recommendation, given their potential to capture user long-term preferences and short-term dynamics simultaneously. Despite their success, we argue that self-attention modules, as a non-local operator, often fail to capture short-term user dynamics accurately due to a lack of inductive local bias. To examine our hypothesis, we conduct an analytical experiment on controlled 'short-term' scenarios. We observe a significant performance gap between self-attentive recommenders with and without local constraints, which implies that short-term user dynamics are not sufficiently learned by existing self-attentive recommenders. Motivated by this observation, we propose a simple framework, (Locker) for self-attentive recommenders in a plug-and-play fashion. By combining the proposed local encoders with existing global attention heads, Locker enhances short-term user dynamics modeling, while retaining the long-term semantics captured by standard self-attentive encoders. We investigate Locker with five different local methods, outperforming state-of-the-art self-attentive recom- menders on three datasets by 17.19% ([email protected]) on average.

Many recommender systems deployed in the real world rely on categorical user-profiles and/or pre-calculated recommendation actions that stay static during a user session. Recent trends suggest that recommender systems should model user intent in real time and constantly adapt to meet user needs at the moment or change user behavior in situ. In addition, there have been many advances that make online and adaptive recommender systems (OARS) feasible, scalable, and more sophisticated. This workshop aims to bring together practitioners and researchers from academia and industry to discuss the challenges and approaches to implement OARS algorithms and systems and improve user experiences by better modeling and responding to user intent.

Live-streaming platforms broadcast user-generated video in real-time. Recommendation on these platforms shares similarities with traditional settings, such as a large volume of heterogeneous content and highly skewed interaction distributions. However, several challenges must be overcome to adapt recommendation algorithms to live-streaming platforms: first, content availability is dynamic which restricts users to choose from only a subset of items at any given time; during training and inference we must carefully handle this factor in order to properly account for such signals, where ‘non-interactions’ reflect availability as much as implicit preference. Streamers are also fundamentally different from ‘items’ in traditional settings: repeat consumption of specific channels plays a significant role, though the content itself is fundamentally ephemeral.

We investigate whether model extraction can be used to ‘steal’ the weights of sequential recommender systems, and the potential threats posed to victims of such attacks. This type of risk has attracted attention in image and text classification, but to our knowledge not in recommender systems. We argue that sequential recommender systems are subject to unique vulnerabilities due to the specific autoregressive regimes used to train them. Unlike many existing recommender attackers, which assume the dataset used to train the victim model is exposed to attackers, we consider a data-free setting, where training data are not accessible. Under this setting, we propose an API-based model extraction method via limited-budget synthetic data generation and knowledge distillation. We investigate state-of-the-art models for sequential recommendation and show their vulnerability under model extraction and downstream attacks.

Graph-based recommendation algorithms treat user-item interactions as bipartite graphs, based on which low-dimensional vector representations of users and items seek to preserve the relationships among them. Previous methods usually capture users' preferences by directly learning first-order neighborhood patterns for each node, which limits their ability to exploit the similarity between two distant users/items as well as a user's preferences toward distant items. To address this potential weakness, in this paper, we propose SMOG-CF (Stacked Mixed-Order Graph Convolutional Networks for Collaborative Filtering), a GCN-based framework that can directly capture high-order connectivity among nodes. Instead of implicitly capturing high-order connectivity through embedding propagation, SMOG-CF facilitates ‘path-level’ information propagation between neighboring nodes at any order. The matrix form of our embedding propagation formulas yields a model that is easy to deploy and can be extended to a general framework by adopting various information construction and aggregation equations. Experiments on several datasets of varying scale demonstrate the efficacy of our model.

We investigate a growing body of work that seeks to improve recommender systems through the use of review text. Generally, these papers argue that since reviews 'explain' users' opinions, they ought to be useful to infer the underlying dimensions that predict ratings or purchases. Schemes to incorporate reviews range from simple regularizers to neural network approaches. Our initial findings reveal several discrepancies in reported results, partly due to (e.g.) copying results across papers despite changes in experimental settings or data pre-processing. First, we attempt a comprehensive analysis to resolve these ambiguities. Further investigation calls for discussion on a much larger problem about the "importance" of user reviews for recommendation. Through a wide range of experiments, we observe several cases where state-of-the-art methods fail to outperform existing baselines, especially as we deviate from a few narrowly-defined settings where reviews are useful. We conclude by providing hypotheses for our observations, that seek to characterize under what conditions reviews are likely to be helpful. Through this work, we aim to evaluate the direction in which the field is progressing and encourage robust empirical evaluation.

Sequential recommender systems seek to exploit the order of users' interactions, in order to predict their next action based on the context of what they have done recently. Traditionally, Markov Chains(MCs), and more recently Recurrent Neural Networks (RNNs) and Self Attention (SA) have proliferated due to their ability to capture the dynamics of sequential patterns. However a simplifying assumption made by most of these models is to regard interaction histories as ordered sequences, without regard for the time intervals between each interaction (i.e., they model the time-order but not the actual timestamp). In this paper, we seek to explicitly model the timestamps of interactions within a sequential modeling framework to explore the influence of different time intervals on next item prediction. We propose TiSASRec (Time Interval aware Self-attention based sequential recommendation), which models both the absolute positions of items as well as the time intervals between them in a sequence. Extensive empirical studies show the features of TiSASRec under different settings and compare the performance of self-attention with different positional encodings. Furthermore, experimental results show that our method outperforms various state-of-the-art sequential models on both sparse and dense datasets and different evaluation metrics.

Modern collaborative filtering algorithms seek to provide personalized product recommendations by uncovering patterns in consumer-product interactions. However, these interactions can be biased by how the product is marketed, for example due to the selection of a particular human model in a product image. These correlations may result in the underrepresentation of particular niche markets in the interaction data; for example, a female user who would potentially like motorcycle products may be less likely to interact with them if they are promoted using stereotypically 'male' images.

Users exhibit different intents across e-commerce services (e.g. discovering items, purchasing gifts, etc.) which drives them to interact with a wide variety of items in multiple ways (e.g. click, add-to-cart, add-to-favorites, purchase). To give better recommendations, it is important to capture user intent, in addition to considering their historic interactions. However these intents are by definition latent, as we observe only a user’s interactions, and not their underlying intent. To discover such latent intents, and use them effectively for recommendation, in this paper we propose an Attentive Sequential model of Latent Intent (ASLI in short). Our model first learns item similarities from users’ interaction histories via a self-attention layer, then uses a Temporal Convolutional Network layer to obtain a latent representation of the user’s intent from her actions on a particular category. We use this representation to guide an attentive model to predict the next item. Results from our experiments show that our model can capture the dynamics of user behavior and preferences, leading to state-of-the-art performance across datasets from two major e-commerce platforms, namely Etsy and Alibaba.

Generating the Top-N recommendations from a large corpus is computationally expensive to perform at scale. Candidate generation and re-ranking based approaches are often adopted in industrial settings to alleviate efficiency problems. However it remains to be fully studied how well such schemes approximate complete rankings (or how many candidates are required to achieve a good approximation), or to develop systematic approaches to generate high-quality candidates efficiently. In this paper, we seek to investigate these questions via proposing a candidate generation and re-ranking based framework (CIGAR), which first learns a preference-preserving binary embedding for building a hash table to retrieve candidates, and then learns to re-rank the candidates using real-valued ranking models with a candidate-oriented objective. We perform a comprehensive study on several large-scale real-world datasets consisting of millions of users/items and hundreds of millions of interactions. Our results show that CIGAR significantly boosts the Top-N accuracy against state-of-the-art recommendation models, while reducing the query time by orders of magnitude. We hope that this work could draw more attention to the candidate generation problem in recommender systems.

Sequential patterns play an important role in building modern recommender systems. To this end, several recommender systems have been built on top of Markov Chains and Recurrent Models (among others). Although these sequential models have proven successful at a range of tasks, they still struggle to uncover complex relationships nested in user purchase histories. In this paper, we argue that modeling pairwise relationships directly leads to an efficient representation of sequential features and captures complex item correlations. Specifically, we propose a 2D convolutional network for sequential recommendation (CosRec). It encodes a sequence of items into a three-way tensor; learns local features using 2D convolutional filters; and aggregates high-order interactions in a feedforward manner. Quantitative results on two public datasets show that our method outperforms both conventional methods and recent sequence-based approaches, achieving state-of-the-art performance on various evaluation metrics.

Activity logs collected from wearable devices (e.g. Apple Watch, Fitbit, etc.) are a promising source of data to facilitate a wide range of applications such as personalized exercise scheduling, workout recommendation, and heart rate anomaly detection. However, such data are heterogeneous, noisy, diverse in scale and resolution, and have complex interdependencies, making them challenging to model. In this paper, we develop context-aware sequential models to capture the personalized and temporal patterns of fitness data. Specifically, we propose FitRec - an LSTM-based model that captures two levels of context information: context within a specific activity, and context across a user's activity history. We are specifically interested in (a) estimating a user's heart rate profile for a candidate activity; and (b) predicting and recommending suitable activities on this basis. We evaluate our model on a novel dataset containing over 250 thousand workout records coupled with hundreds of millions of parallel sensor measurements (e.g. heart rate, GPS) and metadata. We demonstrate that the model is able to learn contextual, personalized, and activity-specific dynamics of users' heart rate profiles during exercise. We evaluate the proposed model against baselines on several personalized recommendation tasks, showing the promise of using wearable data for activity modeling and recommendation.

Recommender Systems have proliferated as general-purpose approaches to model a wide variety of consumer interaction data. Specific instances make use of signals ranging from user feedback, item relationships, geographic locality, social influence (etc.). Typically, research proceeds by showing that making use of a specific signal (within a carefully designed model) allows for higher-fidelity recommendations on a particular dataset. Of course, the real situation is more nuanced, in which a combination of many signals may be at play, or favored in different proportion by individual users. Here we seek to develop a framework that is capable of combining such heterogeneous item relationships by simultaneously modeling (a) what modality of recommendation is a user likely to be susceptible to at a particular point in time; and (b) what is the best recommendation from each modality. Our method borrows ideas from mixtures-of-experts approaches as well as knowledge graph embeddings. We find that our approach naturally yields more accurate recommendations than alternatives, while also providing intuitive 'explanations' behind the recommendations it provides.

We study the problem of representing and recommending products for grocery shopping. We carefully investigate grocery transaction data and observe three important patterns: products within the same basket complement each other in terms of functionality (complementarity); users tend to purchase products that match their preferences (compatibility); and a significant fraction of users repeatedly purchase the same products over time (loyalty). Unlike conventional e-commerce settings, complementarity and loyalty are particularly predominant in the grocery shopping domain. This motivates a new representation learning approach to leverage complementarity and compatibility holistically, as well as a new recommendation approach to explicitly account for users' 'must-buy' purchases in addition to their overall preferences and needs. Doing so not only improves product classification and recommendation performance on both public and proprietary transaction data covering various grocery store types, but also reveals interesting findings about the relationships between preferences, necessity, and loyalty in consumer purchases.

Sequential dynamics are a key feature of many modern recommender systems, which seek to capture the 'context' of users' activities on the basis of actions they have performed recently. To capture such patterns, two approaches have proliferated: Markov Chains (MCs) and Recurrent Neural Networks (RNNs). Markov Chains assume that a user's next action can be predicted on the basis of just their last (or last few) actions, while RNNs in principle allow for longer-term semantics to be uncovered. Generally speaking, MC-based methods perform best in extremely sparse datasets, where model parsimony is critical, while RNNs perform better in denser datasets where higher model complexity is affordable. The goal of our work is to balance these two goals, by proposing a self-attention based sequential model (SASRec) that allows us to capture long-term semantics (like an RNN), but, using an attention mechanism, makes its predictions based on relatively few actions (like an MC). At each time step, SASRec seeks to identify which items are 'relevant' from a user's action history, and use them to predict the next item. Extensive empirical studies show that our method outperforms various state-of-the-art sequential models (including MC/CNN/RNN-based approaches) on both sparse and dense datasets. Moreover, the model is an order of magnitude more efficient than comparable CNN/RNN-based models. Visualizations on attention weights also show how our model adaptively handles datasets with various density, and uncovers meaningful patterns in activity sequences.

Building price- and budget-aware recommender systems is critical in settings where one wishes to produce recommendations that balance users' preferences (what they like) with a model of purchase likelihood (what they will buy). A trivial solution consists of learning global budget terms for each user based on their past expenditure. To more accurately model user budgets, we also consider a user's within-session budget, which may deviate from their global budget depending on their shopping context. In this paper, we find that users implicitly reveal their session-specific budgets through the sequence of items they browse within that session. Specifically, we find that some users "browse down," by purchasing the cheapest item among alternatives under consideration, others "browse up" (selecting the most expensive), and others ultimately purchase items around the middle. Surprisingly, this mixture of behaviors is difficult to observe globally, as individual users tend to belong firmly to one of the three segments. To model this behavior, we develop an interpretable budget model that combines a clustering component to detect different user segments, with a model of segment-specific purchase profiles. We apply our model on a dataset of browsing and purchasing sessions from Etsy, a large e-commerce website focused on handmade and vintage goods, where it outperforms strong baselines and existing production systems.

User-Generated Content (UGC) is at the core of web applications where users can both produce and consume content. This differs from traditional e-Commerce domains where content producers and consumers are usually from two separate groups. In this work, we propose a method CPRec (consumer and producer based recommendation), for recommending content on UGC-based platforms. Specifically, we learn a core embedding for each user and two transformation matrices to project the user's core embedding into two 'role' embeddings (i.e., a producer and consumer role). We model each interaction by the ternary relation between the consumer, the consumed item, and its producer. Empirical studies on two large-scale UGC applications show that our method outperforms standard collaborative filtering methods as well as recent methods that model producer information via item features.

Product size recommendation and fit prediction are critical in order to improve customers' shopping experiences and to reduce product return rates. Modeling customers' fit feedback is challenging due to its subtle semantics, arising from the subjective evaluation of products, and imbalanced label distribution. In this paper, we propose a new predictive framework to tackle the product fit problem, which captures the semantics behind customers' fit feedback, and employs a metric learning technique to resolve label imbalance issues. We also contribute two public datasets collected from online clothing retailers.

Sequential recommendation algorithms aim to predict users' future behavior given their historical interactions. A recent line of work has achieved state-of-the-art performance on sequential recommendation tasks by adapting ideas from metric learning and knowledge-graph completion. These algorithms replace inner products with low-dimensional embeddings and distance functions, employing a simple translation dynamic to model user behavior over time.

'Explicit' and 'implicit' feedback in recommender systems have been studied for many years, as two relatively isolated areas. However many real-world systems involve a spectrum of both implicit and explicit signals, ranging from clicks and purchases, to ratings and reviews. A natural question is whether implicit signals (which are dense but noisy) might help to predict explicit signals (which are sparse but reliable), or vice versa. Thus in this paper, we propose an item recommendation framework which jointly models this full spectrum of interactions. Our main observation is that in many settings, feedback signals exhibit monotonic dependency structures, i.e., any signal necessarily implies the presence of a weaker (or more implicit) signal (a 'review' action implies a 'purchase' action, which implies a 'click' action, etc.). We refer to these structures as 'monotonic behavior chains,' for which we develop new algorithms that exploit these dependencies. Using several new and existing datasets that exhibit a variety of feedback types, we demonstrate the quantitative performance of our approaches. We also perform qualitative analysis to uncover the relationships between different stages of implicit vs. explicit signals.

Personalized ranking with implicit feedback (e.g. purchases, views, check-ins) is an important paradigm in recommender systems. Such feedback sometimes comes with textual information (e.g. reviews, comments, tips), which could be a useful signal to reveal item properties, identify users' tastes and interpret their behavior. Although incorporating such information is common in explicit feedback settings (such as rating prediction), it is less common when dealing with implicit feedback, as it is often not available for negative instances (e.g. there is no review associated with the item the user didn't buy). Thus our goal in this study is to propose a ranking method (PRAST) to incorporate such personalized, asymmetric textual signals in implicit feedback settings. We evaluate our model on two real-world datasets. Quantitative and qualitative results indicate that the proposed approach significantly outperforms standard recommendation baselines, alleviates ‘cold start’ issues, and is able to provide potential textual interpretations for latent feedback dimensions.

Building effective recommender systems for domains like fashion is challenging due to the high level of subjectivity and the semantic complexity of the features involved (i.e., fashion styles). Recent work has shown that approaches to 'visual' recommendation (e.g. clothing, art, etc.) can be made more accurate by incorporating visual signals directly into the recommendation objective, using 'off-the-shelf' feature representations derived from deep networks. Here, we seek to extend this contribution by showing that recommendation performance can be significantly improved by learning 'fashion aware' image representations directly, i.e., by training the image representation (from the pixel level) and the recommender system jointly; this contribution is related to recent work using Siamese CNNs, though we are able to show improvements over state-of-the-art recommendation techniques such as BPR and variants that make use of pretrained visual features. Furthermore, we show that our model can be used generatively, i.e., given a user and a product category, we can generate new images (i.e., clothing items) that are most consistent with their personal taste. This represents a first step towards building systems that go beyond recommending existing items from a product corpus, but which can be used to suggest styles and aid the design of new products.

Modeling the complex interactions between users and items as well as amongst items themselves is at the core of designing successful recommender systems. One classical setting is predicting users' personalized sequential behavior (or 'next-item' recommendation), where the challenges mainly lie in modeling 'third-order' interactions between a user, her previously visited item(s), and the next item to consume. Existing methods typically decompose these higher-order interactions into a combination of pairwise relationships, by way of which user preferences (user-item interactions) and sequential patterns (item-item interactions) are captured by separate components. In this paper, we propose a unified method, TransRec, to model such third-order relationships for large-scale sequential prediction. Methodologically, we embed items into a 'transition space' where users are modeled as translation vectors operating on item sequences. Empirically, this approach outperforms the state-of-the-art on a wide spectrum of real-world datasets. Data and code are available at https://sites.google.com/a/eng.ucsd.edu/ruining-he/.

Many websites offer promotions in terms of bundled items that can be purchased together, usually at a discounted rate. 'Bundling' may be a means of increasing sales revenue, but may also be a means for content creators to expose users to new items that they may not have considered in isolation. In this paper, we seek to understand the semantics of what constitutes a 'good' bundle, in order to recommend existing bundles to users on the basis of their constituent products, as well the more difficult task of generating new bundles that are personalized to a user. To do so we collect a new dataset from the Steam video game distribution platform, which is unique in that it contains both 'traditional' recommendation data (rating and purchase histories between users and items), as well as bundle purchase information. We assess issues such as bundle size and item compatibility, and show that these features, when combined with traditional matrix factorization techniques, can lead to highly effective bundle recommendation and generation.

Bartering is a timeless practice that is becoming increasingly popular on the Web. Recommending trades for an online bartering platform shares many similarities with traditional approaches to recommendation, in particular the need to model the preferences of users and the properties of the items they consume. However, there are several aspects that make bartering problems interesting and challenging, specifically the fact that users are both suppliers and consumers, and that the trading environment is highly dynamic. Thus, a successful model of bartering requires us to understand not just users' preferences, but also the social dynamics of who trades with whom, and the temporal dynamics of when trades occur.

In order to match shoppers with desired products and provide personalized promotions, whether in online or offline shopping worlds, it is critical to model both consumer preferences and price sensitivities simultaneously. Personalized preferences have been thoroughly studied in the field of recommender systems, though price (and price sensitivity) has received relatively little attention. At the same time, price sensitivity has been richly explored in the area of economics, though typically not in the context of developing scalable, working systems to generate recommendations. In this study, we seek to bridge the gap between large-scale recommender systems and established consumer theories from economics, and propose a nested feature-based matrix factorization framework to model both preferences and price sensitivities. Quantitative and qualitative results indicate the proposed personalized, interpretable and scalable framework is capable of providing satisfying recommendations (on two datasets of grocery transactions) and can be applied to obtain economic insights into consumer behavior.

Predicting personalized sequential behavior is a key task for recommender systems. In order to predict user actions such as the next product to purchase, movie to watch, or place to visit, it is essential to take into account both long-term user preferences and sequential patterns (i.e., short-term dynamics). Matrix Factorization and Markov Chain methods have emerged as two separate but powerful paradigms for modeling the two respectively. Combining these ideas has led to unified methods that accommodate long-and short-term dynamics simultaneously by modeling pairwise user-item and item-item interactions. In spite of the success of such methods for tackling dense data, they are challenged by sparsity issues, which are prevalent in real-world datasets. In recent years, similarity-based methods have been proposed for (sequentially-unaware) item recommendation with promising results on sparse datasets. In this paper, we propose to fuse such methods with Markov Chains to make personalized sequential recommendations. We evaluate our method, Fossil, on a variety of large, real-world datasets. We show quantitatively that Fossil outperforms alternative algorithms, especially on sparse datasets, and qualitatively that it captures personalized dynamics and is able to make meaningful recommendations.

Identifying relationships between items is a key task of an online recommender system, in order to help users discover items that are functionally complementary or visually compatible. In domains like clothing recommendation, this task is particularly challenging since a successful system should be capable of handling a large corpus of items, a huge amount of relationships among them, as well as the high-dimensional and semantically complicated features involved. Furthermore, the human notion of "compatibility" to capture goes beyond mere similarity: For two items to be compatible-whether jeans and a t-shirt, or a laptop and a charger-they should be similar in some ways, but systematically different in others. In this paper we propose a novel method, Monomer, to learn complicated and heterogeneous relationships between items in product recommendation settings. Recently, scalable methods have been developed that address this task by learning similarity metrics on top of the content of the products involved. Here our method relaxes the metricity assumption inherent in previous work and models multiple localized notions of 'relatedness,' so as to uncover ways in which related items should be systematically similar, and systematically different. Quantitatively, we show that our system achieves state-of-the-art performance on large-scale compatibility prediction tasks, especially in cases where there is substantial heterogeneity between related items.

Product review websites provide an incredible lens into the wide variety of opinions and experiences of different people, and play a critical role in helping users discover products that match their personal needs and preferences. To help address questions that can't easily be answered by reading others' reviews, some review websites also allow users to pose questions to the community via a question-answering (QA) system. As one would expect, just as opinions diverge among different reviewers, answers to such questions may also be subjective, opinionated, and divergent. This means that answering such questions automatically is quite different from traditional QA tasks, where it is assumed that a single 'correct' answer is available. While recent work introduced the idea of question-answering using product reviews, it did not account for two aspects that we consider in this paper: (1) Questions have multiple, often divergent, answers, and this full spectrum of answers should somehow be used to train the system, and (2) What makes a 'good' answer depends on the asker and the answerer, and these factors should be incorporated in order for the system to be more personalized. Here we build a new QA dataset with 800 thousand questions-and over 3.1 million answers-and show that explicitly accounting for personalization and ambiguity leads both to quantitatively better answers, but also a more nuanced view of the range of supporting, but subjective, opinions.

Understanding users' interactions with highly subjective content---like artistic images---is challenging due to the complex semantics that guide our preferences. On the one hand one has to overcome `standard' recommender systems challenges, such as dealing with large, sparse, and long-tailed datasets. On the other, several new challenges present themselves, such as the need to model content in terms of its visual appearance, or even social dynamics, such as a preference toward a particular artist that is independent of the art they create. In this paper we build large-scale recommender systems to model the dynamics of a vibrant digital art community, Behance, consisting of tens of millions of interactions (clicks and 'appreciates') of users toward digital art. Methodologically, our main contributions are to model (a) rich content, especially in terms of its visual appearance; (b) temporal dynamics, in terms of how users prefer 'visually consistent' content within and across sessions; and (c) social dynamics, in terms of how users exhibit preferences both towards certain art styles, as well as the artists themselves.

Building a successful recommender system depends on understanding both the dimensions of people's preferences as well as their dynamics. In certain domains, such as fashion, modeling such preferences can be incredibly difficult, due to the need to simultaneously model the visual appearance of products as well as their evolution over time. The subtle semantics and non-linear dynamics of fashion evolution raise unique challenges especially considering the sparsity and large scale of the underlying datasets. In this paper we build novel models for the One-Class Collaborative Filtering setting, where our goal is to estimate users' fashion-aware personalized ranking functions based on their past feedback. To uncover the complex and evolving visual factors that people consider when evaluating products, our method combines high-level visual features extracted from a deep convolutional neural network, users' past feedback, as well as evolving trends within the community. Experimentally we evaluate our method on two large real-world datasets from Amazon.com, where we show it to outperform state-of-the-art personalized ranking measures, and also use it to visualize the high-level fashion trends across the 11-year span of our dataset.

Online reviews are often our first port of call when considering products and purchases online. When evaluating a potential purchase, we may have a specific query in mind, e.g. `will this baby seat fit in the overhead compartment of a 747?' or `will I like this album if I liked Taylor Swift's 1989?'. To answer such questions we must either wade through huge volumes of consumer reviews hoping to find one that is relevant, or otherwise pose our question directly to the community via a Q/A system.

Latent Factor models, which transform both users and items into the same latent feature space, are one of the most successful and ubiquitous models in recommender systems. Most existing models in this paradigm define both users' and items' latent factors to be of the same size and use an inner product to represent a user's "compatibility" with an item. Intuitively, users' factors encode "preferences" while item factors encode "properties", so that the inner product encodes how well an item matches a user's preferences. However, a user's opinion of an item may be more complex, for example each dimension of each user's opinion may depend on a combination of multiple item factors simultaneously. Thus it may be better to view each dimension of a user's preference as a personalized projection of an item's properties so that the preference model can capture complex relationships between items' properties and users' preferences.

To design a useful recommender system, it is important to understand how products relate to each other. For example, while a user is browsing mobile phones, it might make sense to recommend other phones, but once they buy a phone, we might instead want to recommend batteries, cases, or chargers. In economics, these two types of recommendations are referred to as substitutes and complements: substitutes are products that can be purchased instead of each other, while complements are products that can be purchased in addition to each other. Such relationships are essential as they help us to identify items that are relevant to a user's search.

Humans inevitably develop a sense of the relationships between objects, some of which are based on their appearance. Some pairs of objects might be seen as being alternatives to each other (such as two pairs of jeans), while others may be seen as being complementary (such as a pair of jeans and a matching shirt). This information guides many of the choices that people make, from buying clothes to their interactions with each other. We seek here to model this human sense of the relationships between objects based on their appearance. Our approach is not based on fine-grained modeling of user annotations but rather on capturing the largest dataset possible and developing a scalable method for uncovering human notions of the visual relationships within. We cast this as a network inference problem defined on graphs of related images, and provide a large-scale dataset for the training and evaluation of the same. The system we develop is capable of recommending which clothes and accessories will go well together (and which will not), amongst a host of other applications.

Recommending products to users means estimating their preferences for certain items over others. This can be cast either as a problem of estimating the rating that each user will give to each item, or as a problem of estimating users' relative preferences in the form of a ranking. Although collaborative-filtering approaches can be used to identify users who rate and rank products similarly, another source of data that informs us about users' preferences is their set of social connections. Both rating- and ranking-based paradigms are important in real-world recommendation settings, though rankings are especially important in settings where explicit feedback in the form of a numerical rating may not be available. Although many existing works have studied how social connections can be used to build better models for rating prediction, few have used social connections as a means to derive more accurate ranking-based models. Using social connections to better estimate users' rankings of products is the task we consider in this paper. We develop a model, SBPR (Social Bayesian Personalized Ranking), based on the simple observation that users tend to assign higher ranks to items that their friends prefer. We perform experiments on four real-world recommendation data sets, and show that SBPR outperforms alternatives in ranking prediction both in warm- and cold-start settings.

Networks are a general language for representing relational information among objects. An effective way to model, reason about, and summarize networks, is to discover sets of nodes with common connectivity patterns. Such sets are commonly referred to as network communities. Research on network community detection has predominantly focused on identifying communities of densely connected nodes in undirected networks.

Event sequences, such as patients' medical histories or users' sequences of product reviews, trace how individuals progress over time. Identifying common patterns, or progression stages, in such event sequences is a challenging task because not every individual follows the same evolutionary pattern, stages may have very different lengths, and individuals may progress at different rates. In this paper, we develop a model-based method for discovering common progression stages in general event sequences. We develop a generative model in which each sequence belongs to a class, and sequences from a given class pass through a common set of stages, where each sequence evolves at its own rate. We then develop a scalable algorithm to infer classes of sequences, while also segmenting each sequence into a set of stages. We evaluate our method on event sequences, ranging from patients' medical histories to online news and navigational traces from the Web. The evaluation shows that our methodology can predict future events in a sequence, while also accurately inferring meaningful progression stages, and effectively grouping sequences based on common progression patterns. More generally, our methodology allows us to reason about how event sequences progress over time, by discovering patterns and categories of temporal evolution in large-scale datasets of events.

People's personal social networks are big and cluttered, and currently there is no good way to automatically organize them. Social networking sites allow users to manually categorize their friends into social circles (e.g., “circles” on Google+, and “lists” on Facebook and Twitter). However, circles are laborious to construct and must be manually updated whenever a user's network grows. In this article, we study the novel task of automatically identifying users' social circles. We pose this task as a multimembership node clustering problem on a user's ego network, a network of connections between her friends. We develop a model for detecting circles that combines network structure as well as user profile information. For each circle, we learn its members and the circle-specific user profile similarity metric. Modeling node membership to multiple circles allows us to detect overlapping as well as hierarchically nested circles. Experiments show that our model accurately identifies circles on a diverse set of data from Facebook, Google+, and Twitter, for all of which we obtain hand-labeled ground truth.

Community detection algorithms are fundamental tools that allow us to uncover organizational principles in networks. When detecting communities, there are two possible sources of information one can use: the network structure, and the features and attributes of nodes. Even though communities form around nodes that have common edges and common attributes, typically, algorithms have only focused on one of these two data modalities: community detection algorithms traditionally focus only on the network structure, while clustering algorithms mostly consider only node attributes. In this paper, we develop Communities from Edge Structure and Node Attributes (CESNA), an accurate and scalable algorithm for detecting overlapping communities in networks with node attributes. CESNA statistically models the interaction between the network structure and the node attributes, which leads to more accurate community detection as well as improved robustness in the presence of noise in the network structure. CESNA has a linear runtime in the network size and is able to process networks an order of magnitude larger than comparable approaches. Last, CESNA also helps with the interpretation of detected communities by finding relevant node attributes for each community.

In order to recommend products to users we must ultimately predict how a user will respond to a new product. To do so we must uncover the implicit tastes of each user as well as the properties of each product. For example, in order to predict whether a user will enjoy Harry Potter, it helps to identify that the book is about wizards, as well as the user's level of interest in wizardry. User feedback is required to discover these latent product and user dimensions. Such feedback often comes in the form of a numeric rating accompanied by review text. However, traditional methods often discard review text, which makes user and product latent dimensions difficult to interpret, since they ignore the very text that justifies a user's rating. In this paper, we aim to combine latent rating dimensions (such as those of latent-factor recommender systems) with latent review topics (such as those learned by topic models like LDA). Our approach has several advantages. Firstly, we obtain highly interpretable textual labels for latent rating dimensions, which helps us to `justify' ratings with text. Secondly, our approach more accurately predicts product ratings by harnessing the information present in review text; this is especially true for new products and users, who may have too few ratings to model their latent factors, yet may still provide substantial information from the text of even a single review. Thirdly, our discovered topics can be used to facilitate other tasks such as automated genre discovery, and to identify useful and representative reviews.

Recommending products to consumers means not only understanding their tastes, but also understanding their level of experience. For example, it would be a mistake to recommend the iconic film Seven Samurai simply because a user enjoys other action movies; rather, we might conclude that they will eventually enjoy it---once they are ready. The same is true for beers, wines, gourmet foods---or any products where users have acquired tastes: the `best' products may not be the most 'accessible'. Thus our goal in this paper is to recommend products that a user will enjoy now, while acknowledging that their tastes may have changed over time, and may change again in the future. We model how tastes change due to the very act of consuming more products---in other words, as users become more experienced. We develop a latent factor recommendation system that explicitly accounts for each user's level of experience. We find that such a model not only leads to better recommendations, but also allows us to study the role of user experience and expertise on a novel dataset of fifteen million beer, wine, food, and movie reviews.

Most online reviews consist of plain-text feedback together with a single numeric score. However, understanding the multiple `aspects' that contribute to users' ratings may help us to better understand their individual preferences. For example, a user's impression of an audio book presumably depends on aspects such as the story and the narrator, and knowing their opinions on these aspects may help us to recommend better products. In this paper, we build models for rating systems in which such dimensions are explicit, in the sense that users leave separate ratings for each aspect of a product. By introducing new corpora consisting of five million reviews, rated with between three and six aspects, we evaluate our models on three prediction tasks: First, we uncover which parts of a review discuss which of the rated aspects. Second, we summarize reviews by finding the sentences that best explain a user's rating. Finally, since aspect ratings are optional in many of the datasets we consider, we recover ratings that are missing from a user's evaluation. Our model matches state-of-the-art approaches on existing small-scale datasets, while scaling to the real-world datasets we introduce. Moreover, our model is able to `disentangle' content and sentiment words: we automatically learn content words that are indicative of a particular aspect as well as the aspect-specific sentiment words that are indicative of a particular rating.