Recent advancements in explainable recommendation have greatly bolstered user experience by elucidating the decision-making rationale. However, the existing methods actually fail to provide effective feedback signals for potentially better or worse generated explanations due to their reliance on traditional supervised learning paradigms in sparse interaction data. To address these issues, we propose a novel human-like feedback-driven optimization framework. This framework employs a dynamic interactive optimization mechanism for achieving human-centered explainable requirements without incurring high labor costs. Specifically, we propose to utilize large language models (LLMs) as human simulators to predict human-like feedback for guiding the learning process. To enable the LLMs to deeply understand the task essence and meet user’s diverse personalized requirements, we introduce a human-induced customized reward scoring method, which helps stimulate the language understanding and logical reasoning capabilities of LLMs. Furthermore, considering the potential conflicts between different perspectives of explanation quality, we introduce a principled Pareto optimization that transforms the multi-perspective quality enhancement task into a multi-objective optimization problem for improving explanation performance. At last, to achieve efficient model training, we design an off-policy optimization pipeline. By incorporating a replay buffer and addressing the data distribution biases, we can effectively improve data utilization and enhance model generality. Extensive experiments on four datasets demonstrate the superiority of our approach.

Simulating high quality user behavior data has always been a fundamental yet challenging problem in human-centered applications such as recommendation systems, social networks, among many others. The major difficulty of user behavior simulation originates from the intricate mechanism of human cognitive and decision processes. Recently, substantial evidence has suggested that by learning huge amounts of web knowledge, large language models (LLMs) can achieve human-like intelligence and generalization capabilities. Inspired by such capabilities, in this article, we take an initial step to study the potential of using LLMs for user behavior simulation in the recommendation domain. To make LLMs act like humans, we design profile, memory and action modules to equip them, building LLM-based agents to simulate real users. To enable interactions between different agents and observe their behavior patterns, we design a sandbox environment, where each agent can interact with the recommendation system, and different agents can converse with their friends via one-to-one chatting or one-to-many social broadcasting. In the experiments, we first demonstrate the believability of the agent-generated behaviors based on both subjective and objective evaluations. Then, to show the potential applications of our method, we simulate and study two social phenomena including (1) information cocoons and (2) user conformity behaviors. We find that controlling the personalization degree of recommendation algorithms and improving the heterogeneity of user social relations can be two effective strategies for alleviating the problem of information cocoon, and the conformity behaviors can be highly influenced by the amount of user social relations. To advance this direction, we have released our project at https://github.com/RUC-GSAI/YuLan-Rec .

Natural language explainable recommendation has become a promising direction to facilitate more efficient and informed user decisions. Previous models mostly focus on how to enhance the explanation accuracy. However, the robustness problem has been largely ignored, which requires the explanations generated for similar user-item pairs should not be too much different. Different from traditional classification problems, improving the robustness of natural languages has two unique characteristics: (1) Different token importances, that is, different tokens play various roles in representing the complete sentence, and the robustness requirements for predicting them should also be different. (2) Continuous token semantics, that is, the similarity of the output should be judged based on semantics, and the sequences without any token-level overlap may also be highly similar. Based on these characteristics, we formulate and solve a novel problem in the recommendation domain, that is, robust natural language explainable recommendation. To the best of our knowledge, it is the first time in this field. Specifically, we base our modeling on adversarial robust optimization and design four types of heuristic methods to modify the adversarial outputs with weighted token probabilities and synonym replacements. Furthermore, to consider the mutual influence between the above characteristics, we regard language generation as a decision-making problem and design a dual-policy reinforcement learning framework to improve the robustness of the generated languages. We conduct extensive experiments to demonstrate the effectiveness of our framework.

Fairness in the recommendation domain has recently attracted increasing attention due to more and more concerns about the algorithm discrimination and ethics. While recent years have witnessed many promising fairness aware recommender models, an important problem has been largely ignored, that is, the fairness can be biased due to the user personalized selection tendencies or the non-uniform item exposure probabilities. To study this problem, in this paper, we formally define a novel task named as unbiased fairness aware Top-N recommendation. For solving this task, we firstly define an ideal loss function based on all the user-item pairs. Considering that, in real-world datasets, only a small number of user-item interactions can be observed, we then approximate the above ideal loss with a more tractable objective based on the inverse propensity score (IPS). Since the recommendation datasets can be noisy and quite sparse, which brings difficulties for accurately estimating the IPS, we propose to optimize the objective in an IPS range instead of a specific point, which improves the model fault tolerance capability. In order to make our model more applicable to the commonly studied Top-N recommendation, we soften the ranking metrics such as Precision, Hit-Ratio, and NDCG to derive a fully differentiable framework. We conduct extensive experiments to demonstrate the effectiveness of our model based on four real-world datasets.

Explainable recommendation has recently attracted increasing attention from both academic and industry communities. Among different explainable strategies, generating natural language explanations is an important method, which can deliver more informative, flexible and readable explanations to facilitate better user decisions. Despite the effectiveness, existing models are mostly optimized based on the observed datasets, which can be skewed due to the selection or exposure bias. To alleviate this problem, in this paper, we formulate the task of explainable recommendation with a causal graph, and design a causality enhanced framework to generate unbiased explanations. More specifically, we firstly define an ideal unbiased learning objective, and then derive a tractable loss for the observational data based on the inverse propensity score (IPS), where the key is a sample re-weighting strategy for equalizing the loss and ideal objective in expectation. Considering that the IPS estimated from the sparse and noisy recommendation datasets can be inaccurate, we introduce a fault tolerant mechanism by minimizing the maximum loss induced by the sample weights near the IPS. For more comprehensive modeling, we further analyze and infer the potential latent confounders induced by the complex and diverse user personalities. We conduct extensive experiments by comparing with the state-of-the-art methods based on three real-world datasets to demonstrate the effectiveness of our method.

Sequential recommendation has recently attracted increasing attention from the industry and academic communities. While previous models have achieved remarkable successes, an important problem may still hinder their performances, that is, the sparsity of the real-world data. In this paper, we propose a novel counterfactual data augmentation framework to alleviate the problem of data sparsity. In specific, our framework contains a sampler model and an anchor model. The sampler model aims to generate high-quality user behavior sequences, while the anchor model is trained based on the original and new generated samples, and leveraged to provide the final recommendation list. To implement the sampler model, we first design four types of heuristic methods based on either random or frequency-based strategies. And then, to improve the quality of the generated sequences, we propose two learning-based samplers by discovering the decision boundaries or increasing the sample informativeness. At last, we build an RL based model to automatically determine where to edit the history behaviors and how many items should be replaced. Considering that the sampler model can be imperfect, we, at last, analyze the influence of the noisy information contained in the generated sequences on the anchor model in theory, and design a simple but effective method to better serve the anchor model. We conduct extensive experiments to demonstrate the effectiveness of our model.

In order to support the study of recent advances in recommender systems, this paper presents an extended recommendation library consisting of eight packages for up-to-date topics and architectures. First of all, from a data perspective, we consider three important topics related to data issues (ie sparsity, bias and distribution shift ), and develop five packages accordingly, including meta-learning, data augmentation, debiasing, fairness and cross-domain recommendation. Furthermore, from a model perspective, we develop two benchmarking packages for Transformer-based and graph neural network~(GNN)-based models, respectively. All the packages (consisting of 65 new models) are developed based on a popular recommendation framework RecBole, ensuring that both the implementation and interface are unified. For each package, we provide complete implementations from data loading, experimental setup, evaluation and algorithm implementation. This library provides a valuable resource to facilitate the up-to-date research in recommender systems. The project is released at the link: \urlhttps://github.com/RUCAIBox/RecBole2.0.

Attention-based recommender models hold the promise of improving performance by learning to discriminate different user/item feature importances. However, due to the existence of the latent confounders, the correlations captured by attention mechanisms may fail to reflect the true influence of the features on the targets (i.e., spurious correlation). In this paper, we propose to empower attention mechanism by the causal inference, which is a powerful tool to identify the real causal effects. Our model is based on the potential outcome framework, where the item features are regarded as the treatment and the outcome is the predicted user preference. In specific, the causal relation of each feature on the outcome is measured by the individual treatment effect (ITE). In order to distill the causal information into the attention learning process, we minimize the distance between the traditional attention weights and the normalized ITE. With such causal regularization, the learned attention weights can capture the real causal effects, which are expected to correct the feature importances for improving performance. We conduct extensive experiments based on three real-world datasets to demonstrate the effectiveness.

Sequential recommendation aims at predicting users' preferences based on their historical behaviors. However, this recommendation strategy may not perform well in practice due to the sparsity of the real-world data. In this paper, we propose a novel counterfactual data augmentation framework to mitigate the impact of the imperfect training data and empower sequential recommendation models. Our framework is composed of a sampler model and an anchor model. The sampler model aims to generate new user behavior sequences based on the observed ones, while the anchor model is leveraged to provide the final recommendation list, which is trained based on both observed and generated sequences. We design the sampler model to answer the key counterfactual question: "what would a user like to buy if her previously purchased items had been different?". Beyond heuristic intervention methods, we leverage two learning-based methods to implement the sampler model, and thus, improve the quality of the generated sequences when training the anchor model. Additionally, we analyze the influence of the generated sequences on the anchor model in theory and achieve a trade-off between the information and the noise introduced by the generated sequences. Experiments on nine real-world datasets demonstrate our framework's effectiveness and generality.