Developing effective and accurate model to handle complex uncertainties of linguistic assessments in multicriteria decision making (MCDM) has important theoretical significance and practical value of engineering. This paper proposes a novel hesitant fuzzy linguistic hybrid cloud (HFLHC) model that integrates hesitant fuzzy linguistic term set and cloud model to handle the hesitancy, fuzziness, and randomness of linguistic expression. The normal cloud and trapezium cloud are integrated to represent hybrid-length linguistic variables of HFLHC model, which can effectively avoid evaluation information loss and distortion. Aiming at applying HFLHC model to MCDM, some hybrid operations for normal cloud and trapezium cloud are developed. Moreover, an improved method for aggregating multiple linguistic concepts into an integrated trapezium cloud in HFLHC model is proposed, with consideration of the different representation region of each linguistic concept. Furthermore, a novel HFLHC-based best-worst method is proposed to obtain optimal criteria weights with developing a HFLHC optimization programming model and a modified consistency ratio. Finally, an illustrative example of sustainable supplier selection is presented. Several comparative analyses demonstrate that our method can provide more consistency and greater reliability.