As cloud services become increasingly integral to modern IT infrastructure, ensuring hardware reliability is essential to sustain high-quality service. Memory failures pose a significant threat to overall system stability, making accurate failure prediction through the analysis of memory error logs (i.e., Correctable Errors) imperative. Existing memory failure prediction approaches have notable limitations: rule-based expert models suffer from limited generalizability and low recall rates, while automated feature extraction methods exhibit suboptimal performance. To address these limitations, we propose M2-MFP: a Multi-scale and Multi-Level Memory Failure Prediction framework designed to enhance the reliability and availability of cloud infrastructure. M2-MFP converts correctable errors (CEs) into multi-level binary matrix representations and introduces a Binary Spatial Feature Extractor (BSFE) to automatically extract high-order features at both DIMM-level and bit-level. Building upon the BSFE outputs, we develop a dual-path temporal modeling architecture: 1) a time-patch module that aggregates multi-level features within observation windows, and 2) a time-point module that employs interpretable rule-generation trees trained on bit-level patterns. Experiments on both benchmark datasets and real-world deployment show the superiority of M2-MFP as it outperforms existing state-of-the-art methods by significant margins. Code and data are available at this repository: https://github.com/hwcloud-RAS/M2-MFP.

Time series anomaly detection (TSAD) plays an important role in many domains such as finance, transportation, and healthcare. With the ongoing instrumentation of reality, more time series data will be available, leading also to growing demands for TSAD. While many TSAD methods already exist, new and better methods are still desirable. However, effective progress hinges on the availability of reliable means of evaluating new methods and comparing them with existing methods. We address deficiencies in current evaluation procedures related to datasets and experimental settings and protocols. Specifically, we propose a new time series anomaly detection benchmark, called TAB. First, TAB encompasses 29 public multivariate datasets and 1,635 univariate time series from different domains to facilitate more comprehensive evaluations on diverse datasets. Second, TAB covers a variety of TSAD methods, including Non-learning, Machine learning, Deep learning, LLM-based, and Time-series pre-trained methods. Third, TAB features a unified and automated evaluation pipeline that enables fair and easy evaluation of TSAD methods. Finally, we employ TAB to evaluate existing TSAD methods and report on the outcomes, thereby offering a deeper insight into the performance of these methods.

Cloud solutions have gained significant popularity in the technology industry as they offer a combination of services and tools to tackle specific problems. However, despite their widespread use, the task of identifying appropriate company customers for a specific target solution to the sales team of a solution provider remains a complex business problem that existing matching systems have yet to adequately address. In this work, we study the B2B solution matching problem and identify two main challenges of this scenario: (1) the modeling of complex multi-field features and (2) the limited, incomplete, and sparse transaction data. To tackle these challenges, we propose a framework CAMA, which is built with a hierarchical multi-field matching structure as its backbone and supplemented by three data augmentation strategies and a contrastive pre-training objective to compensate for the imperfections in the available data. Through extensive experiments on a real-world dataset, we demonstrate that CAMA outperforms several strong baseline matching models significantly. Furthermore, we have deployed our matching framework on a system of Huawei Cloud. Our observations indicate an improvement of about 30% compared to the previous online model in terms of Conversion Rate (CVR), which demonstrates its great business value.

Graph-based fraud detection has widespread application in modern industry scenarios, such as spam review and malicious account detection. While considerable efforts have been devoted to designing adequate fraud detectors, the interpretability of their results has often been overlooked. Previous works have attempted to generate explanations for specific instances using post-hoc explaining methods such as a GNNExplainer. However, post-hoc explanations can not facilitate the model predictions and the computational cost of these methods cannot meet practical requirements, thus limiting their application in real-world scenarios. To address these issues, we propose SEFraud, a novel graph-based self-explainable fraud detection framework that simultaneously tackles fraud detection and result in interpretability. Concretely, SEFraud first leverages customized heterogeneous graph transformer networks with learnable feature masks and edge masks to learn expressive representations from the informative heterogeneously typed transactions. A new triplet loss is further designed to enhance the performance of mask learning. Empirical results on various datasets demonstrate the effectiveness of SEFraud as it shows considerable advantages in both the fraud detection performance and interpretability of prediction results. Specifically, SEFraud achieves the most significant improvement with 8.6% on AUC and 8.5% on Recall over the second best on fraud detection, as well as an average of 10x speed-up regarding the inference time. Last but not least, SEFraud has been deployed and offers explainable fraud detection service for the largest bank in China, Industrial and Commercial Bank of China Limited (ICBC). Results collected from the production environment of ICBC show that SEFraud can provide accurate detection results and comprehensive explanations that align with the expert business understanding, confirming its efficiency and applicability in large-scale online services.

Time series are generated in diverse domains such as economic, traffic, health, and energy, where forecasting of future values has numerous important applications. Not surprisingly, many forecasting methods are being proposed. To ensure progress, it is essential to be able to study and compare such methods empirically in a comprehensive and reliable manner. To achieve this, we propose TFB, an automated benchmark for Time Series Forecasting (TSF) methods. TFB advances the state-of-the-art by addressing shortcomings related to datasets, comparison methods, and evaluation pipelines: 1) insufficient coverage of data domains, 2) stereotype bias against traditional methods, and 3) inconsistent and inflexible pipelines. To achieve better domain coverage, we include datasets from 10 different domains : traffic, electricity, energy, the environment, nature, economic, stock markets, banking, health, and the web. We also provide a time series characterization to ensure that the selected datasets are comprehensive. To remove biases against some methods, we include a diverse range of methods, including statistical learning, machine learning, and deep learning methods, and we also support a variety of evaluation strategies and metrics to ensure a more comprehensive evaluations of different methods. To support the integration of different methods into the benchmark and enable fair comparisons, TFB features a flexible and scalable pipeline that eliminates biases. Next, we employ TFB to perform a thorough evaluation of 21 Univariate Time Series Forecasting (UTSF) methods on 8,068 univariate time series and 14 Multivariate Time Series Forecasting (MTSF) methods on 25 datasets. The results offer a deeper understanding of the forecasting methods, allowing us to better select the ones that are most suitable for particular datasets and settings. Overall, TFB and this evaluation provide researchers with improved means of designing new TSF methods.