Large language model-based agents are becoming increasingly popular as a low-cost mechanism to provide personalized, conversational advice, and have demonstrated impressive capabilities in relatively simple scenarios, such as movie recommendations. But how do these agents perform in complex high-stakes domains, where domain expertise is essential and mistakes carry substantial risk? This paper investigates the effectiveness of LLM-advisors in the finance domain, focusing on three distinct challenges: (1) eliciting user preferences when users themselves may be unsure of their needs (2) providing personalized guidance for diverse investment preferences, and (3) leveraging advisor personality to build relationships and foster trust. Via a lab-based user study with 64 participants, we show that LLM-advisors often match human advisor performance when eliciting preferences, although they can struggle to resolve conflicting user needs. When providing personalized advice, the LLM was able to positively influence user behavior, but demonstrated clear failure modes. Our results show that accurate preference elicitation is key, otherwise, the LLM-advisor has little impact, or can even direct the investor toward unsuitable assets. More worryingly, users appear insensitive to the quality of advice being given, or worse these can have an inverse relationship. Indeed, users reported a preference for and increased satisfaction as well as emotional trust with LLMs adopting an extroverted persona, even though those agents provided worse advice.

Causality is fundamental in human cognition and has drawn attention in diverse research fields. With growing volumes of textual data, discerning causalities within text data is crucial, and causal text mining plays a pivotal role in extracting meaningful patterns. This study conducts comprehensive evaluations of ChatGPT’s causal text mining capabilities. Firstly, we introduce a benchmark that extends beyond general English datasets, including domain-specific and non-English datasets. We also provide an evaluation framework to ensure fair comparisons between ChatGPT and previous approaches. Finally, our analysis outlines the limitations and future challenges in employing ChatGPT for causal text mining. Specifically, our analysis reveals that ChatGPT serves as a good starting point for various datasets. However, when equipped with a sufficient amount of training data, previous models still surpass ChatGPT’s performance. Additionally, ChatGPT suffers from the tendency to falsely recognize non-causal sequences as causal sequences. These issues become even more pronounced with advanced versions of the model, such as GPT-4. In addition, we highlight the constraints of ChatGPT in handling complex causality types, including both intra/inter-sentential and implicit causality. The model also faces challenges with effectively leveraging in-context learning and domain adaptation. We release our code to support further research and development in this field.

Recommender systems often struggle with the user cold start problem, which arises when there is a lack of interaction data for new users. This issue is particularly important in financial stock recommendations, as novice investors often lack investment experience and require personalized advice more than experienced users. Behavioral finance offers valuable insights into investor preferences and highlights the impact of psychological factors on investor behavior. In this paper, we present a novel framework that integrates behavioral finance with financial stock recommendations to effectively tackle the user cold start problem. To that end, we first conduct a survey involving 964 Japanese individual investors to gather investment-related behavioral traits while collecting their transaction data in a trading platform. Then, we introduce the Investor Risk-tolerance Aware DropoutNet (IRAD) and show its improved performance over baseline models, demonstrating its effectiveness for stock recommendations in cold start settings. Finally, we offer an example of how incorporating investors’ behavioral traits can result in more interpretable stock recommendations.

With the development of online platforms, people can share and obtain opinions quickly. It also makes individuals' preferences change dynamically and rapidly because they may change their minds when getting convincing opinions from other users. Unlike representative areas of recommendation research such as e-commerce platforms where items' features are fixed, in investment scenarios financial instruments' features such as stock price, also change dynamically over time. To capture these dynamic features and provide a better-personalized recommendation for amateur investors, this study proposes a Personalized Dynamic Recommender System for Investors, PDRSI. The proposed PDRSI considers two investor's personal features: dynamic preferences and historical interests, and two temporal environmental properties: recent discussions on the social media platform and the latest market information. The experimental results support the usefulness of the proposed PDRSI, and the ablation studies show the effect of each module. For reproduction, we follow Twitter's developer policy to share our dataset for future work.

The personalized stock recommendation is a task to recommend suitable stocks for each investor. The personalized recommendations are valuable, especially in investment decision making as the objective of building a portfolio varies by each retail investor. In this paper, we propose a Personalized Stock Recommendation with Investors' Attention and Contextual Information (PSRIC). PSRIC aims to incorporate investors' financial decision-making process into a stock recommendation, and it consists of an investor modeling module and a context module. The investor modeling module models the investor's attention toward various stock information. The context module incorporates stock dynamics and investor profiles. The result shows that the proposed model outperforms the baseline models and verifies the usefulness of both modules in ablation studies.

Stock embedding is a method for vector representation of stocks. There is a growing demand for vector representations of stock, i.e., stock embedding, in wealth management sectors, and the method has been applied to various tasks such as stock price prediction, portfolio optimization, and similar fund identifications. Stock embeddings have the advantage of enabling the quantification of relative relation-ships between stocks, and they can extract useful information from unstructured data such as text and network data. In this study, we propose stock embedding enhanced with textual and network information (SETN) using a domain-adaptive pre-trained transformer-based model to embed textual information and a graph neural network model to grasp network information. We evaluate the performance of our proposed model on related company information extraction tasks. We also demonstrate that stock embeddings obtained from the proposed model perform better in creating thematic funds than those obtained from baseline methods, providing a promising pathway for various applications in the wealth management industry.