1. There has been a very significant number of paper submissions to EJIS in recent years on the topic of artificial intelligence (AI), with many of these focusing in some way on responsibility. Thi...

The expansion of technostress research in the organisational and private IS usage contexts has generated substantial theoretical and empirical insights into the relationship between technostress creators and psychological and behavioural outcomes. However, we observe empirical inconsistencies in terms of effect sizes and conceptual inconsistencies regarding the aggregated and disaggregated treatment of technostress creators. Against this background, we argue that a fine-grained estimation and comparison of effect size strengths of technostress creators on outcomes can provide clarity on these essential matters. Using the Hunter and Schmidt method, we integrated and synthesised empirical data from 102 articles, encompassing 113 independent studies with a total of 49,955 observations. Our analysis offers four important contributions to the technostress literature. First, it confirms that technostress is meaningful in terms of its detrimental impact on both psychological and behavioural outcomes. Second, the results provide accurate effect size estimates for technostress creators on different outcomes in organisational and private usage contexts. Third, the results reveal that psychological outcomes are more immediate than behavioural outcomes. Fourth, the findings suggest that in certain contexts, a disaggregated account of technostress creators can reveal meaningful empirical information.

Workplace inclusion is a strategic concern for organizations, yet challenging to achieve. We investigate how Information and Communications Technology (ICT) use can enhance workplace inclusion. Based on qualitative data collected from a leading UK organization, we conceptualize four ICT-enabled workplace inclusion practices – Expanding, Orienting, Enculturating, and Reflecting. Each practice entails the use of multiple ICT applications to enhance workplace inclusion through a distinct set of organizational activities. We also highlight the Reflecting practice as key in enhancing other practices. Drawing from our findings, we develop a framework for ICT-enabled workplace inclusion that constitutes inter-related ICT-enabled practices focused on multiple organizational activities. We contribute to the literature on the strategic role of ICT for organizational/social good, a current area of research priority for the information systems discipline.

The current COVID-19 crisis has seen governments worldwide mobilising to develop and implement contact-tracing apps as an integral part of their lockdown exit strategies. The challenge facing policy makers is that tracing can only be effective if the majority of the population uses the one app developed; its specifications must therefore be carefully considered. We theorise on tracing apps and mass acceptance and conduct a full-factorial experiment to investigate how app installation intention is influenced by different app specifications based on three benefit appeals, two privacy designs, and two convenience designs. By applying quantile regression, we not only estimate the general effect of these app specifications but also uncover how their influence differs among citizens with different propensities for acceptance (i.e. critics, undecided, advocates) – a crucial insight for succeeding with mass acceptance. This study contributes to research in three ways: we theorise how mass acceptance differs from established app acceptance, we provide a fine-grained approach to investigating the app specifications salient for mass acceptance, and we reveal contextualised insights specific to tracing apps with multi-layered benefit structures. Our findings can guide policy makers by providing specification recommendations for facilitating mass acceptance of tracing apps during pandemics or other societal crises.