Food waste and food insecurity are two problems that co-exist worldwide. A major force to combat food waste and insecurity, food rescue platforms (FRP) match food donations to low-resource communities. Since they rely on external volunteers to deliver the food, communicating rescue task difficulty to volunteers is very important for volunteer engagement and retention. We develop a hybrid model with tabular and natural language data to predict the difficulty of a given rescue trip, which significantly outperforms baselines in identifying easy and hard rescues. Furthermore, using storyboards, we conducted interviews with different stakeholders to understand their perspectives on how to integrate such predictions into volunteers' workflow. Motivated by our findings, we developed three explanation methods to generate interpretable insights for volunteers to better understand the predictions. The results from this study are in the process of being adopted at Food Rescue Hero, a large FRP serving over 25 cities across the United States.

Given a tensor that captures temporal data, such as (user, item, time), the way that we set the granularity of the “time” mode can make or break our analysis of the data. If we set the granularity to be extremely fine, we end up with a very sparse and high-rank tensor which is essentially incompatible with what virtually all tensor decomposition models expect, i.e., tensors with low-rank structure, which can be expressed in some form of factorization. Traditionally, this problem has been avoided by setting the granularity of the “time” to a “reasonable” aggregation (say hourly or daily intervals), an approach which has certainly served tensor analysis of temporal methods well so far. However, such an approach requires tedious trial- and-error experimentation across a number of such fixed aggregations, where typically the one that provides the most sensible results is retained, and furthermore it is arbitrary, since the optimal aggregation over time need not necessarily be uniform. In our work, we directly tackle this problem. We introduce Harvester, the first principled factorization-based approach which seeks to identify the best temporal granularity of a given tensor. Unlike existing methods which follow a greedy approach, Harvester leverages multiple aggregated views of the tensor, and a carefully-designed optimization problem, in order to uncover an aggregation of a tensor which has a “good” structure for factor analysis or a downstream task. We extensively evaluate Harvester on synthetic and real data, and demonstrate that it consistently produces tensors of very high quality, compared to the state-of-the-art, across the board for a number of different popular quality measures that have been used by the community.

In conference peer review, reviewers are often asked to provide “bids” on each submitted paper that express their interest in reviewing that paper. A paper assignment algorithm then uses these bids (along with other data) to compute a high-quality assignment of reviewers to papers. However, this process has been exploited by malicious reviewers who strategically bid in order to unethically manipulate the paper assignment, crucially undermining the peer review process. For example, these reviewers may aim to get assigned to a friend’s paper as part of a quid-pro-quo deal. A critical impediment towards creating and evaluating methods to mitigate this issue is the lack of any publicly-available data on malicious paper bidding. In this work, we collect and publicly release a novel dataset to fill this gap, collected from a mock conference activity where participants were instructed to bid either honestly or maliciously. We further provide a descriptive analysis of the bidding behavior, including our categorization of different strategies employed by participants. Finally, we evaluate the ability of each strategy to manipulate the assignment, and also evaluate the performance of some simple algorithms meant to detect malicious bidding. The performance of these detection algorithms can be taken as a baseline for future research on detecting malicious bidding.

Many scientific conferences employ a two-phase paper review process, where some papers are assigned additional reviewers after the initial reviews are submitted. Many conferences also design and run experiments on their paper review process, where some papers are assigned reviewers who provide reviews under an experimental condition. In this paper, we consider the question: how should reviewers be divided between phases or conditions in order to maximize total assignment similarity? We make several contributions towards answering this question. First, we prove that when the set of papers requiring additional review is unknown, a simplified variant of this problem is NP-hard. Second, we empirically show that across several datasets pertaining to real conference data, dividing reviewers between phases/conditions uniformly at random allows an assignment that is nearly as good as the oracle optimal assignment. This uniformly random choice is practical for both the two-phase and conference experiment design settings. Third, we provide explanations of this phenomenon by providing theoretical bounds on the suboptimality of this random strategy under certain natural conditions. From these easily-interpretable conditions, we provide actionable insights to conference program chairs about whether a random reviewer split is suitable for their conference.

The challenges of food waste and insecurity arise in wealthy and developing nations alike, impacting millions of livelihoods. The ongoing pandemic only exacerbates the problem. A major force to combat food waste and insecurity, food rescue (FR) organizations match food donations to the non-profits that serve low-resource communities. Since they rely on external volunteers to pick up and deliver the food, some FRs use web-based mobile applications to reach the right set of volunteers. In this paper, we propose the first machine learning based model to improve volunteer engagement in the food waste and security domain. We (1) develop a recommender system to send push notifications to the most likely volunteers for each given rescue, (2) leverage a mathematical programming based approach to diversify our recommendations, and (3) propose an online algorithm to dynamically select the volunteers to notify without the knowledge of future rescues. Our recommendation system improves the hit ratio from 44% achieved by the previous method to 73%. A pilot study of our method is scheduled to take place in the near future.