Tracy Holloway King

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15ranked-venue papers in the field
0as first author
14since 2021 · last 2026
0000-0002-7956-505XORCID · verified

Domains — venue-derived; a paper can count in several

Information Retrieval & Web Search · 14Big Data, Cloud & Distributed Data Systems · 1
YearPublicationVenuePosition
2026 SIGIR 2026 Workshop on eCommerce (ECOM26)
abstract
The eCommerce search and recommendations space is a unique, dynamic domain within information retrieval (IR), characterized by multimodality and industry-driven challenges. While the basic task of fulfilling a user's information need aligns with web search, the methodologies employed are distinct. On eCommerce platforms, the data available for retrieval and ranking differs significantly, as do the success signals (e.g.\ adding items to a cart, purchasing). The special theme of ECOM26 is User Interaction and Experience: Agentic-driven Trends. Our focus for 2026 is on fostering deeper engagement through interactive discussions, exploring crucial topics such as shifts in user interaction paradigms, and addressing emerging topics such as evaluation metrics for LLMs, multimodality, and the interplay between organic and sponsored search. With our discussion-heavy format and structured facilitation, we aim to spark conversation among all participants, beyond that of the usual interactions between presenters and audience questions.
Dean E. Alvarez, Aditya Chichani, Surya Kallumadi, Yubin Kim 0001, Tracy Holloway King, Andrew Trotman
SIGIR5
2026 When Search Is Not Enough: Ranking Content for Query-Less Browse Surfaces
Shreya Mahapatra, Diksha Bhardwaj, Anandita Chopra, Tracy Holloway King
SIGIR4
2026 Localization Boosting for Growth Markets: Mitigating Cross-Locale Behavioral Bias in Learning-to-Rank
Suryaa Veerabathiran Seran, Ashwin Naresh Kumar, Tracy Holloway King
SIGIR3
2025 SIGIR 2025 Workshop on eCommerce (ECOM25): From Research to Product: Challenges, Lessons, and Opportunities in eCommerce Search and Recommendations
abstract
The eCommerce search and recommendations space is a unique and dynamic domain within information retrieval (IR), characterized by its multimodality and industry-driven challenges.While the basic task of fulfilling a user's information need aligns with web search, the methodologies employed are distinct.On eCommerce platforms (e.g.Alibaba, Amazon, eBay, Etsy, Flipkart, Walmart), the data available for retrieval and ranking differs significantly, as do the success signals (e.g.adding items to a cart, purchasing).Our focus for 2025 is on fostering deeper engagement through interactive discussions, exploring crucial topics such as navigating irreproducibility in research-to-product pipelines, and addressing emerging topics such as evaluation metrics for LLMs, multimodality, and the interplay between organic and sponsored search.With our discussion-heavy format and structured facilitation, we aim to spark conversation among all participants.
Yubin Kim 0001, Tracy Holloway King, Aditya Chichani, Pallavi Gudipati, Andrew Trotman
SIGIR2
2024 1st Workshop on Multimodal Search and Recommendations (CIKM MMSR '24)
abstract
With the advent of multimodal LLMs and release of open-source multimodal models, the potential for multimodal search and recommendations has significantly increased. Multimodal systems offer a next-gen customer experience by creating a shared embedding space for text, images, audio, etc. These advancements enable more accurate, personalized recommendations, enhancing user satisfaction and engagement. This workshop on Multimodal Search and Recommendations explores the latest advancements, challenges, and applications of multimodal search and recommendations.
Aditya Chichani, Surya Kallumadi, Tracy Holloway King, Andrei Lopatenko
CIKM3
2024 Augmenting KG Hierarchies Using Neural Transformers
Sanat Sharma, Mayank Poddar, Jayant Kumar, Kosta Blank, Tracy Holloway King
ECIR (5)5
2024 Are Embeddings Enough? SIRIP Panel on the Future of Embeddings in Industry IR Systems
Jon Degenhardt, Tracy Holloway King
SIGIR2
2024 SIGIR 2024 Workshop on eCommerce (ECOM24)
Surya Kallumadi, Yubin Kim 0001, Tracy Holloway King, Maarten de Rijke, Vamsi Salaka
SIGIR3
2023 eCom'23: The SIGIR 2023 Workshop on eCommerce
abstract
eCommerce Information Retrieval (IR) is receiving increasing attention in the academic literature and is an essential component of some of the largest web sites (e.g. Airbnb, Alibaba, Amazon, eBay, Facebook, Flipkart, Lowes's, Taobao, Target). SIGIR has for several years seen sponsorship from eCommerce organizations, reflecting the importance of IR research to them. The purpose of this workshop is (1) to bring together researchers and practitioners of eCommerce IR to discuss topics unique to it, (2) to determine how to use eCommerce's unique combination of free text, structured data, and customer behavior data to improve search relevance, and (3) to examine how to build datasets and evaluate algorithms in this domain.
Surya Kallumadi, Yubin Kim 0001, Tracy Holloway King, Shervin Malmasi, Maarten de Rijke, Jacopo Tagliabue
SIGIR3
2023 Multi-lingual Semantic Search for Domain-specific Applications: Adobe Photoshop and Illustrator Help Search
abstract
Search has become an integral part of Adobe products and users rely on it to learn about tool usage, shortcuts, quick links, and ways to add creative effects and to find assets such as backgrounds, templates, and fonts. Within applications such as Photoshop and Illustrator, users express domain-specific search intents via short text queries. In this work, we leverage sentence-BERT models fine-tuned on Adobe's HelpX data to perform multi-lingual semantic search on help and tutorial documents. We used behavioral data (queries, clicks, and impressions) and additional annotated data to train several BERT-based models for scoring query-document pairs for semantic similarity. We benchmarked the keyword-based production system against semantic search. Subsequent AB tests demonstrate that this approach improves engagement for longer queries while reducing null results significantly.
Jayant Kumar, Ashok Gupta, Zhaoyu Lu, Andrei Stefan, Tracy Holloway King
SIGIR5
2023 Contextual Multilingual Spellchecker for User Queries
abstract
Spellchecking is one of the most fundamental and widely used search features. Correcting incorrectly spelled user queries not only enhances the user experience but is expected by the user. However, most widely available spellchecking solutions are either lower accuracy than state-of-the-art solutions or too slow to be used for search use cases where latency is a key requirement. Furthermore, most innovative recent architectures focus on English and are not trained in a multilingual fashion and are trained for spell correction in longer text, which is a different paradigm from spell correction for user queries, where context is sparse (most queries are 1-2 words long). Finally, since most enterprises have unique vocabularies such as product names, off-the-shelf spelling solutions fall short of users' needs.
Sanat Sharma, Josep Valls-Vargas, Tracy Holloway King, François Guerin, Chirag Arora
SIGIR3
2022 eCom'22: The SIGIR 2022 Workshop on eCommerce
abstract
eCommerce Information Retrieval (IR) is receiving increasing attention in the academic literature and is an essential component of some of the world's largest web sites (e.g. Airbnb, Alibaba, Amazon, eBay, Facebook, Flipkart, Lowe's, Taobao, and Target). SIGIR has for several years seen sponsorship from eCommerce organisations, reflecting the importance of IR research to them. The purpose of this workshop is (1) to bring together researchers and practitioners of eCommerce IR to discuss topics unique to it, (2) to determine how to use eCommerce's unique combination of free text, structured data, and customer behavioral data to improve search relevance, and (3) to examine how to build datasets and evaluate algorithms in this domain. Since eCommerce customers often do not know exactly what they want to buy (i.e. navigational and spearfishing queries are rare), recommendations are valuable for inspiration and serendipitous discovery as well as basket building.
Ajinkya Kale, Surya Kallumadi, Tracy Holloway King, Shervin Malmasi, Maarten de Rijke, Jacopo Tagliabue
SIGIR3
2021 A Framework for Knowledge-Derived Query Suggestions
abstract
Search engines for domain-specific media collections often rely on rich metadata being available for the content items. The annotations may not be complete or rich enough to support an adequate retrieval effectiveness. As a result, some search queries receive only a small result set (low recall) and others might suffer from reduced relevance (low precision). To alleviate this, we present a framework that exploits external knowledge to provide entity-oriented reformulation suggestions for queries that contain entities. We propose that queries be added as surrogate nodes to an external Knowledge Graph (KG) via the use of state-of-the-art entity linking algorithms. Embedding methods are invoked on the augmented graph, which contains additional edges between surrogate nodes and KG entities. We introduce a new evaluation setting to evaluate the quality of these embeddings. Experimental results on seven datasets confirm the effectiveness of the approach.
Saed Rezayi, Nedim Lipka, Vishwa Vinay, Ryan Rossi, Franck Dernoncourt, Tracy Holloway King, Sheng Li 0001
IEEE BigData6
2021 ECOM'21: The SIGIR 2021 Workshop on eCommerce
abstract
eCommerce Information Retrieval (IR) is receiving increasing attention in the academic literature and is an essential component of some of the world's largest web sites (e.g., Airbnb, Alibaba, Amazon, eBay, Facebook, Flipkart, Lowe's, Taobao, and Target). SIGIR has for several years seen sponsorship from eCommerce organisations, reflecting the importance of IR research to them. The purpose of this workshop is (1) to bring together researchers and practitioners of eCommerce IR to discuss topics unique to it, (2) to determine how to use eCommerce's unique combination of free text, structured data, and customer behavioral data to improve search relevance, and (3) to examine how to build datasets and evaluate algorithms in this domain. Since eCommerce customers often do not know exactly what they want to buy (i.e. navigational and spearfishing queries are rare), recommendations are valuable for inspiration and serendipitous discovery as well as basket building.
Surya Kallumadi, Tracy Holloway King, Shervin Malmasi, Maarten de Rijke
SIGIR2
2020 ECOM'20: The SIGIR 2020 Workshop on eCommerce
abstract
eCommerce Information Retrieval (IR) is receiving increasing attention in the academic literature and is an essential component of some of the largest web sites (e.g. Amazon, Alibaba, Taobao, eBay, Airbnb, Target, Facebook). eCommerce organisations consistently sponsor SIGIR, reflecting the importance of IR research to them. This workshop (1) brings together researchers and practitioners of eCommerce IR to discuss topics unique to it, (2) determines how to use eCommerce's unique combination of free text, structured data, and customer behavioral data to improve search relevance, and (3) examines how to build data sets and evaluate algorithms in this domain. Since eCommerce customers often do not know exactly what they want to buy, recommendations are valuable for inspiration, serendipitous discovery and basket building. The theme of this year's eCommerce IR workshop is integrating recommendations into search for eCommerce. In addition to the focus on recommender systems in eCommerce search, Rakuten France is sponsoring a data challenge on taxonomy classification using multi-modal (image, text and structured data) input. The data challenge reflects themes from the 2017--2019 SIGIR workshops.
Dietmar Jannach, Surya Kallumadi, Tracy Holloway King, Weihua Luo, Shervin Malmasi
SIGIR3