Alexander Felfernig

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43ranked-venue papers in the field
8as first author
16since 2021 · last 2025
0000-0003-0108-3146ORCID · verified

Domains — venue-derived; a paper can count in several

Information Retrieval & Web Search · 21 (1 first)Knowledge Engineering, Semantic Web & Information Systems · 16 (6 first)Other / Interdisciplinary · 5 (1 first)Database Systems & Data Management · 1
YearPublicationVenuePosition
2025 Recommender Systems for Sustainable Development through Responsible Nudging
abstract
Recommender Systems (RS) influence everyday decisions, yet most remain optimized for short-term engagement or commercial gain. RS4SD aims to shift this focus by exploring how RS can contribute to sustainable development through behavioral change and nudging strategies. Aligned with the UN Sustainable Development Goals (SDG), RS4SD will highlight applications that promote responsible consumption, sustainable mobility, healthy eating, and digital well-being. In particular, we will focus on how AI and RS can be designed to foster sustainable behaviors through multi-objective optimization and ethically aligned interventions. These objectives are directly tied to the UN SDG, and we welcome all contributions showcasing RS in support of these goals. A central theme of the workshop is the integration of behavioral science and AI to design interventions that guide users toward more sustainable and healthier choices while preserving individual autonomy. Topics of interest include multi-objective recommendation, health-aware RS, eco-friendly product and tourism RS, as well as novel evaluation metrics that go beyond accuracy to capture societal impact. RS4SD will bring together researchers, stakeholders and practitioners from RS, AI, sustainability, and behavioral science to share models, datasets, frameworks, and real-world use cases. The workshop encourages interdisciplinary collaboration and aims to build a community dedicated to responsible, behavior-aware RS that benefit both individuals and society.
Mehrdad Rostami, Alexander Felfernig, Wolfgang Wörndl, Mourad Oussalah 0002, Avishek Anand, Mahdi Jalili, Ashmi Banerjee
CIKM2
2025 12th Joint Workshop on Interfaces and Human Decision Making for Recommender Systems (IntRS'25)
abstract
The 12th Joint Workshop on Interfaces and Human Decision Making for Recommender Systems (IntRS'25) takes a user-centric perspective on recommender systems research. It brings together an interdisciplinary community of researchers and practitioners who explore a range of important issues on the "user side"of recommender systems, including user studies, psychology-informed design of RSs, novel interfaces, and evaluation methodologies. Its purpose is to identify critical challenges and emerging topics with a strong focus on fundamental historical challenges in the field. In this summary, we introduce the motivation and perspective of the workshop, review its history, and discuss the most critical issues that deserve attention for future research directions.
Peter Brusilovsky, Alexander Felfernig, Pasquale Lops, Marco Polignano, Giovanni Semeraro, Martijn C. Willemsen
RecSys2
2025 Learning constraint orderings for direct diagnosis
abstract
Abstract The ability to efficiently resolve conflicts in interactive constraint-based applications is critical for user experience and system reliability. Conflict resolution can be regarded as a specific type of explanation, often denoted as diagnosis. Existing work on integrating machine learning with diagnostic reasoning emphasizes on the combination of hitting set approaches with probabilistic reasoning and memory-based machine learning. An alternative to such two-phase diagnosis approaches is direct diagnosis, which focuses on determining diagnoses without predetermining conflicts. In this article, we utilize diagnosis knowledge from the past to improve diagnosis efficiency while also maintaining user-defined preference criteria. Our approach integrates model-based collaborative filtering (feed-forward neural networks) and other machine learning approaches (e.g., logistic regression and random forest) with direct model-based diagnosis ( FastDiag ). The re-ordering of constraints as input to the diagnosis algorithm increases the efficiency of diagnostic reasoning for determining preference-preserving diagnoses. Through experiments on real-world configuration knowledge bases ( B2C , BusyBox , EA and Linux kernel ), we demonstrate significant runtime improvements and high accuracy in diagnosis prediction. With this, we also contribute to the growing body of literature on combining machine learning and constraint-based reasoning.
Mathias Uta, Viet Man Le, Alexander Felfernig, Denis Helic
J. Intell. Inf. Syst.3
2024 11th Joint Workshop on Interfaces and Human Decision Making for Recommender Systems (IntRS'24)
abstract
The primary goal of Recommender Systems is to suggest the most suitable items to a user, aligning them with the user’s interests and needs. RSs are essential for modern e-commerce, helping users discover content and products by predicting suitable items based on their past behavior. However, their success isn’t just about advanced algorithms. The design of the user interface and a good integration with the human decision-making process are equally crucial. A well-designed interface enhances the user experience and makes recommendations more effective, while a poor interface can lead to frustration. Recognizing this limitation, recent trends in Recommender Systems (RSs) are increasingly focusing on integrating Symbiotic Human-Machine Decision-Making models. These models aim to offer users a dynamic and persuasive interface that helps them better understand and engage with recommendations. This shift is a crucial step toward developing recommender systems that truly connect with users and offer a more enjoyable, trustworthy, explainable, and user-friendly experience. Although early efforts concentrated on creating systems that could proactively predict user preferences and needs, modern RSs also emphasize the importance of providing users with control and transparency over their recommendations. Finding the right balance between proactivity and user control is essential to ensure that the system supports users without being too intrusive, thus improving their overall satisfaction. As Large Language Models (LLMs) become more integrated into recommender systems, the importance of user-centric interfaces and a deep understanding of decision-making becomes even more critical. Effective integration of LLMs requires interfaces that are both visually and cognitively engaging.
Peter Brusilovsky, Marco de Gemmis, Alexander Felfernig, Marco Polignano, Giovanni Semeraro, Martijn C. Willemsen
RecSys3
2024 Less is More: Towards Sustainability-Aware Persuasive Explanations in Recommender Systems
abstract
Recommender systems play an important role in supporting the achievement of the United Nations sustainable development goals (SDGs). In recommender systems, explanations can support different goals, such as increasing a user’s trust in a recommendation, persuading a user to purchase specific items, or increasing the understanding of the reasons behind a recommendation. In this paper, we discuss the concept of "sustainability-aware persuasive explanations" which we regard as a major concept to support the achievement of the mentioned SDGs. Such explanations are orthogonal to most existing explanation approaches since they focus on a "less is more" principle, which per se is not included in existing e-commerce platforms. Based on a user study in three item domains, we analyze the potential impacts of sustainability-aware persuasive explanations. The study results are promising regarding user acceptance and the potential impacts of such explanations.
Thi Ngoc Trang Tran, Seda Polat Erdeniz, Alexander Felfernig, Sebastian Lubos, Merfat El Mansi, Viet Man Le
RecSys3
2024 Sports recommender systems: overview and research directions
abstract
Abstract Sports recommender systems receive an increasing attention due to their potential of fostering healthy living, improving personal well-being, and increasing performances in sports. These systems support people in sports, for example, by the recommendation of healthy and performance-boosting food items, the recommendation of training practices, talent and team recommendation, and the recommendation of specific tactics in competitions. With applications in the virtual world, for example, the recommendation of maps or opponents in e-sports, these systems already transcend conventional sports scenarios where physical presence is needed. On the basis of different examples, we present an overview of sports recommender systems applications and techniques. Overall, we analyze the related state-of-the-art and discuss future research directions.
Alexander Felfernig, Manfred Wundara, Thi Ngoc Trang Tran, Viet Man Le, Sebastian Lubos, Seda Polat Erdeniz
J. Intell. Inf. Syst.1
2023 10th Joint Workshop on Interfaces and Human Decision Making for Recommender Systems (IntRS'23)
abstract
Recommender systems (RSs) have undoubtedly played a significant role in addressing the information overload problem by efficiently filtering and suggesting relevant items to users. These systems use both explicit and implicit user preferences to filter available data and suggest items that might align with the user’s interests. This can range from recommending movies on a streaming platform based on previous views to suggesting products for purchase based on browsing history. In their early stages, RSs focused on enhancing their algorithmic capabilities to provide accurate recommendations. However, the overemphasis on algorithms resulted in neglecting the human aspect of the user experience. Recognizing this limitation, recent trends in RSs have started to shift their attention toward incorporating Symbiotic Human-Machines Decision Making models. These models aim to provide users with dynamic and persuasive interfaces that empower them to understand and engage better with the recommendations. This shift represents an essential step in creating recommender systems that truly resonate with users and create a more enjoyable, trustable, and user-friendly experience. A crucial aspect of recommender systems’ evolution lies in their proactive nature. Early works focused on designing systems that could proactively anticipate user preferences and needs. While this remains a valuable trait, modern RSs also recognize the importance of giving users control and transparency over their recommendations. Striking the right balance between proactivity and user control ensures that the system supports users without being overly intrusive, thus enhancing their overall satisfaction. These aspects are the main discussion topics of the Joint Workshop on Interfaces and Human Decision Making for Recommender Systems at RecSys’23. In this summary, we introduce the workshop’s motivation and view, review its history, and discuss the most critical issues that deserve attention for future research directions.
Peter Brusilovsky, Marco de Gemmis, Alexander Felfernig, Pasquale Lops, Marco Polignano, Giovanni Semeraro, Martijn C. Willemsen
RecSys3
2023 Analysis Operations for Constraint-based Recommender Systems
abstract
Constraint-based recommender systems support users in the identification of complex items such as financial services and digital cameras (digicams). Such recommender systems enable users to find an appropriate item within the scope of a conversational process. In this context, relevant items are determined by matching user preferences with a corresponding product (item) assortment on the basis of a pre-defined set of constraints. The development and maintenance of constraint-based recommenders is often an error-prone activity – specifically with regard to the scoping of the offered item assortment. In this paper, we propose a set of offline analysis operations (metrics) that provide insights to assess the quality of a constraint-based recommender system before the system is deployed for productive use. The operations include a.o. automated analysis of feature restrictiveness and item (product) accessibility. We analyze usage scenarios of the proposed analysis operations on the basis of a simplified example digicam recommender.
Sebastian Lubos, Viet Man Le, Alexander Felfernig, Thi Ngoc Trang Tran
RecSys3
2022 FinRec: The 3rd International Workshop on Personalization & Recommender Systems in Financial Services
abstract
The FinRec workshop series offers a central forum for the study and discussion of the domain-specific aspects, challenges, and opportunities of RecSys and other related technologies in the financial services domain. Six years after the second edition of the workshop, the recent advances in the area of personalization and recommendation in financial services fostered the need for a new workshop aiming at bringing together researchers and practitioners working in financial services-related areas. Accordingly, the third edition of the event aims to: (1) understand and discuss open research challenges, (2) provide an overview of existing technologies using recommender systems in the financial services domain, and (3) provide an interactive platform for information exchange between industry and academia.
Toine Bogers, Cataldo Musto, David (Xuejun) Wang, Alexander Felfernig, Simone Borg Bruun, Giovanni Semeraro, Yong Zheng 0001
RecSys4
2022 Joint Workshop on Interfaces and Human Decision Making for Recommender Systems (IntRS'22)
abstract
The constant increase in the amount of data and information available on the Web has made the development of systems that can support users in making relevant decisions increasingly important. Recommender systems (RSs) have emerged as tools to address this task. RSs use the preferences expressed by a user, either explicitly or implicitly, to filter the available information and proactively suggest items that might be of interest to him or her. Although in early works about the topic there was a strong interest in ways to make such systems proactive, user-friendly, and persuasive, over time they became increasingly focused on the algorithmic component solely. However, this trend is gradually being reversed and always more attention is nowadays placed also on Human Decision Making models that focus on supporting the end user in understanding what is being proposed through RSs by using dynamic and persuasive interfaces. A recommender system should be based on valuable strategies for proactively guiding users to items that match their preferences and therefore should put attention on how it is possible to make this process trustable, pleasant, and user-friendly. Such systems, moreover, should take into account psychological, cognitive and emotional aspects to enable personalization that is appropriate not only to the context of use but also to the psychological reactions of the end user. The workshop provides a venue for works that invest in the design of recommender systems which consider users’ experience during the interaction, as well as for works that explore the implications of human-computer interactions with different theories of human decision-making. In this summary, we introduce the Joint Workshop on Interfaces and Human Decision Making for Recommender Systems at RecSys’22, review its history, and discuss the most important topics considered at the workshop.
Peter Brusilovsky, Marco de Gemmis, Alexander Felfernig, Pasquale Lops, Marco Polignano, Giovanni Semeraro, Martijn C. Willemsen
RecSys3
2022 An overview of machine learning techniques in constraint solving
abstract
Abstract Constraint solving is applied in different application contexts. Examples thereof are the configuration of complex products and services, the determination of production schedules, and the determination of recommendations in online sales scenarios. Constraint solvers apply, for example, search heuristics to assure adequate runtime performance and prediction quality. Several approaches have already been developed showing that machine learning (ML) can be used to optimize search processes in constraint solving. In this article, we provide an overview of the state of the art in applying ML approaches to constraint solving problems including constraint satisfaction, SAT solving, answer set programming (ASP) and applications thereof such as configuration, constraint-based recommendation, and model-based diagnosis. We compare and discuss the advantages and disadvantages of these approaches and point out relevant directions for future work.
Andrei Popescu 0005, Seda Polat Erdeniz, Alexander Felfernig, Mathias Uta, Müslüm Atas, Viet Man Le, Klaus Pilsl, Martin Enzelsberger, Thi Ngoc Trang Tran
J. Intell. Inf. Syst.3
2021 Joint Workshop on Interfaces and Human Decision Making for Recommender Systems (IntRS'21)
abstract
Recommender systems were originally developed as interactive intelligent systems that can proactively guide users to items that match their preferences. Despite its origin on the crossroads of HCI and AI, the majority of research on recommender systems gradually focused on objective accuracy criteria paying less and less attention to how users interact with the system as well as the efficacy of interface designs from users’ perspectives. This trend is reversing with the increased volume of research that looks beyond algorithms, into users’ interactions, decision making processes, and overall experience. The series of workshops on Interfaces and Human Decision Making for Recommender Systems focuses on the ”human side” of recommender systems. The goal of the research stream featured at the workshop is to improve users’ overall experience with recommender systems by integrating different theories of human decision making into the construction of recommender systems and exploring better interfaces for recommender systems. In this summary, we introduce the Joint Workshop on Interfaces and Human Decision Making for Recommender Systems at RecSys’21, review its history, and discuss most important topics considered at the workshop.
Peter Brusilovsky, Marco de Gemmis, Alexander Felfernig, Elisabeth Lex, Pasquale Lops, Giovanni Semeraro, Martijn C. Willemsen
RecSys3
2021 Do Users Appreciate Explanations of Recommendations? An Analysis in the Movie Domain
abstract
In this paper, we provide insights into users’ needs regarding the inclusion of explanations in a movie recommender system. We have developed different variants of a movie recommender system prototype corresponding to different types of explanations and conducted an online user study to evaluate related explanations. The experimental results show that users do not always appreciate explanations. They want to see explanations when they are not satisfied with the recommended items. They expect to see explanations showing how well the recommended item meets their preferences. Moreover, explanation goals are interdependent and affect the overall satisfaction of users with the recommender system.
Thi Ngoc Trang Tran, Viet Man Le, Müslüm Atas, Alexander Felfernig, Martin Stettinger, Andrei Popescu 0005
RecSys4
2021 Towards psychology-aware preference construction in recommender systems: Overview and research issues
abstract
Abstract User preferences are a crucial input needed by recommender systems to determine relevant items. In single-shot recommendation scenarios such as content-based filtering and collaborative filtering, user preferences are represented, for example, askeywords,categories, anditem ratings. In conversational recommendation approaches such as constraint-based and critiquing-based recommendation, user preferences are often represented on the semantic level in terms ofitem attribute valuesandcritiques. In this article, we provide an overview of preference representations used in different types of recommender systems. In this context, we take into account the fact thatpreferences aren’t stablebut are ratherconstructedwithin the scope of a recommendation process. In which way preferences are determined and adapted is influenced by various factors such aspersonality traits,emotional states, andcognitive biases. We summarize preference construction related research and also discuss aspects of counteracting cognitive biases.
Müslüm Atas, Alexander Felfernig, Seda Polat Erdeniz, Andrei Popescu 0005, Thi Ngoc Trang Tran, Mathias Uta
J. Intell. Inf. Syst.2
2021 Recommender systems in the healthcare domain: state-of-the-art and research issues
abstract
Abstract Nowadays, a vast amount of clinical data scattered across different sites on the Internet hinders users from finding helpful information for their well-being improvement. Besides, the overload of medical information (e.g., on drugs, medical tests, and treatment suggestions) have brought many difficulties to medical professionals in making patient-oriented decisions. These issues raise the need to apply recommender systems in the healthcare domain to help both, end-users and medical professionals, make more efficient and accurate health-related decisions. In this article, we provide a systematic overview of existing research on healthcare recommender systems. Different from existing related overview papers, our article provides insights into recommendation scenarios and recommendation approaches. Examples thereof are food recommendation, drug recommendation, health status prediction, healthcare service recommendation, and healthcare professional recommendation. Additionally, we develop working examples to give a deep understanding of recommendation algorithms. Finally, we discuss challenges concerning the development of healthcare recommender systems in the future.
Thi Ngoc Trang Tran, Alexander Felfernig, Christoph Trattner, Andreas Holzinger
J. Intell. Inf. Syst.2
2021 Explanations for over-constrained problems using QuickXPlain with speculative executions
Cristian Vidal Silva, Alexander Felfernig, José A. Galindo, Müslüm Atas, David Benavides 0001
J. Intell. Inf. Syst.2
2020 Interfaces and Human Decision Making for Recommender Systems
abstract
As an interactive intelligent system, recommender systems are developed to give recommendations that match users’ preferences. Since the emergence of recommender systems, a large majority of research focuses on objective accuracy criteria and less attention has been paid to how users interact with the system and the efficacy of interface designs from users’ perspectives. The field has reached a point where it is ready to look beyond algorithms, into users’ interactions, decision making processes, and overall experience. The series of workshops on Interfaces and Human Decision Making for Recommender Systems focuses on the ”human side” of recommender systems. The goal of the research stream featured at the workshop is to improve users’ overall experience with recommender systems by integrating different theories of human decision making into the construction of recommender systems and exploring better interfaces for recommender systems. In this summary, we introduce 7th Joint Workshop on Interfaces and Human Decision Making for Recommender Systems at RecSys’20, review its history, and discuss most important topics considered at the workshop.
Peter Brusilovsky, Marco de Gemmis, Alexander Felfernig, Pasquale Lops, John O'Donovan, Giovanni Semeraro, Martijn C. Willemsen
RecSys3
2019 RecSys '19 joint workshop on interfaces and human decision making for recommender systems
abstract
As an interactive intelligent system, recommender systems are developed to give recommendations that match users' preferences. Since the emergence of recommender systems, a large majority of research focuses on objective accuracy criteria and less attention has been paid to how users interact with the system and the efficacy of interface designs from users' perspectives. The field has reached a point where it is ready to look beyond algorithms, into users' interactions, decision making processes, and overall experience. This workshop will focus on the "human side" of recommender systems research. The workshop goal is to improve users' overall experience with recommender systems by integrating different theories of human decision making into the construction of recommender systems and exploring better interfaces for recommender systems.
Peter Brusilovsky, Marco de Gemmis, Alexander Felfernig, Pasquale Lops, John O'Donovan, Giovanni Semeraro, Martijn C. Willemsen
RecSys3
2019 Towards Issue Recommendation for Open Source Communities
abstract
In open source software development, a major challenge is the prioritization of new requirements as well as the identification of responsible developers for their implementation. Unlike conventional industrial software development, where requirements engineers have to explicitly define who implements what, in the context of open source development, developers (contributors) usually decide on their own which requirements to implement next. Contributors have to deal with a huge number of requirements where the recognition of the most relevant ones often becomes a crucial task with a high impact on the success of a software project. This fact defines our major motivation for the development of a prioritization tool for the Eclipse community which recommends relevant requirements (issues/bugs) to open source developers. Our tool uses real-world data from Eclipse in order to build a prediction model. We trained and tested our tool with different classifiers such as Naive Bayes (representing our baseline), Decision Tree, and Random Forest. The evaluation results indicate that the Random Forest classifier correctly predicts issues with a precision of 0.88 (F1-score 0.68).
Ralph Samer, Alexander Felfernig, Martin Stettinger
WI2
2019 An overview of recommender systems in the internet of things
abstract
The Internet Of Things (IoT) is an emerging paradigm that envisions a networked infrastructure enabling different types of devices to be interconnected. It creates different kinds of artifacts (e.g., services and applications) in various application domains such as health monitoring, sports monitoring, animal monitoring, enhanced retail services, and smart homes. Recommendation technologies can help to more easily identify relevant artifacts and thus will become one of the key technologies in future IoT solutions. In this article, we provide an overview of existing applications of recommendation technologies in the IoT context and present new recommendation techniques on the basis of real-world IoT scenarios.
Alexander Felfernig, Seda Polat Erdeniz, Christoph Uran, Stefan Reiterer, Müslüm Atas, Thi Ngoc Trang Tran, Paolo Azzoni, Csaba Király 0002, Koustabh Dolui
J. Intell. Inf. Syst.1
2018 Recsys'18 joint workshop on interfaces and human decision making for recommender systems
abstract
As an interactive intelligent system, recommender systems are developed to give recommendations that match users' preferences. Since the emergence of recommender systems, a large majority of research focuses on objective accuracy criteria and less attention has been paid to how users interact with the system and the efficacy of interface designs from users' perspectives. The field has reached a point where it is ready to look beyond algorithms, into users' interactions, decision making processes, and overall experience. his workshop will focus on the "human side" of recommender systems research. The workshop goal is to improve users' overall experience with recommender systems by integrating different theories of human decision making into the construction of recommender systems and exploring better interfaces for recommender systems.
Peter Brusilovsky, Marco de Gemmis, Alexander Felfernig, Pasquale Lops, John O'Donovan, Giovanni Semeraro, Martijn C. Willemsen
RecSys3
2018 Automated Identification of Type-Specific Dependencies between Requirements
abstract
Requirements Engineering is one of the most important phases in a software project. The elicitation of requirements and the identification of dependencies between these requirements appears to be a challenging task. In this paper, we present an approach to automatically identify requirement dependencies of type requires by using supervised classification techniques. Our results indicate that the implemented approach can detect potential requires dependencies between requirements (formulated on a textual level). We evaluated our approach on a test dataset and figured out that it is possible to identify requirement dependencies with a high prediction quality. We trained and tested our system with different classifiers such as Naive Bayes, Linear SVM, k-Nearest Neighbors, and Random Forest. The results show that Random Forest classifiers correctly predict dependencies with a F1score of ~82%.
Müslüm Atas, Ralph Samer, Alexander Felfernig
WI3
2018 Anytime diagnosis for reconfiguration
abstract
Abstract Many domains require scalable algorithms that help to determine diagnoses efficiently and often within predefined time limits. Anytime diagnosis is able to determine solutions in such a way and thus is especially useful in real-time scenarios such as production scheduling, robot control, and communication networks management where diagnosis and corresponding reconfiguration capabilities play a major role. Anytime diagnosis in many cases comes along with a trade-off between diagnosis quality and the efficiency of diagnostic reasoning. In this paper we introduce and analyze FlexDiag which is an anytime direct diagnosis approach. We evaluate the algorithm with regard to performance and diagnosis quality using a configuration benchmark from the domain of feature models and an industrial configuration knowledge base from the automotive domain. Results show that FlexDiag helps to significantly increase the performance of direct diagnosis search with corresponding quality tradeoffs in terms of minimality and accuracy.
Alexander Felfernig, Rouven Walter, José A. Galindo, David Benavides 0001, Seda Polat Erdeniz, Müslüm Atas, Stefan Reiterer
J. Intell. Inf. Syst.1
2018 An overview of recommender systems in the healthy food domain
abstract
Recently, food recommender systems have received increasing attention due to their relevance for healthy living. Most existing studies on the food domain focus on recommendations that suggest proper food items for individual users on the basis of considering their preferences or health problems. These systems also provide functionalities to keep track of nutritional consumption as well as to persuade users to change their eating behavior in positive ways. Also, group recommendation functionalities are very useful in the food domain, especially when a group of users wants to have a dinner together at home or have a birthday party in a restaurant. Such scenarios create many challenges for food recommender systems since the preferences of all group members have to be taken into account in an adequate fashion. In this paper, we present an overview of recommendation techniques for individuals and groups in the healthy food domain. In addition, we analyze the existing state-of-the-art in food recommender systems and discuss research challenges related to the development of future food recommendation technologies.
Thi Ngoc Trang Tran, Müslüm Atas, Alexander Felfernig, Martin Stettinger
J. Intell. Inf. Syst.3
2017 RecSys'17 Joint Workshop on Interfaces and Human Decision Making for Recommender Systems
abstract
As intelligent interactive systems, recommender systems focus on determining predictions that fit the wishes and needs of users. Still, a large majority of recommender systems research focuses on accuracy criteria and much less attention is paid to how users interact with the system, and in which way the user interface has an influence on the selection behavior of the users. Consequently, it is important to look beyond algorithms. The main goals of the IntRS workshop are to analyze the impact of user interfaces and interaction design, and to explore human interaction with recommender systems from a human decision making perspective. Methodologies for evaluating these aspects are also within the scope of the workshop.
Peter Brusilovsky, Marco de Gemmis, Alexander Felfernig, Pasquale Lops, John O'Donovan, Nava Tintarev, Martijn C. Willemsen
RecSys3
2017 An introduction to personalization and mass customization
abstract
Mass customization as a state-of-the-art production paradigm aims to produce individualized, highly variant products and services with nearly mass production costs. A major side-effect for companies providing complex products and services is that customers quite often get confused by the high variety and do not make a purchase. Personalization technologies can help to alleviate the challenges of mass customization. These technologies support customers in specifying products and services that fit their wishes and needs in a fashion where decision and interaction efforts with sales support systems are significantly reduced. We provide a short overview of related research and the articles that are part of this special issue on Personalization and Mass Customization.
Juha Tiihonen, Alexander Felfernig
J. Intell. Inf. Syst.2
2017 Human computation for constraint-based recommenders
abstract
PeopleViews is a Human Computation based environment for the construction of constraint-based recommenders. Constraint-based recommender systems support the handling of complex items where constraints (e.g., between user requirements and item properties) can be taken into account. When applying such systems, users are articulating their requirements and the recommender identifies solutions on the basis of the constraints in a recommendation knowledge base. In this paper, we provide an overview of the PeopleViews environment and show how recommendation knowledge can be collected from users of the environment on the basis of micro-tasks. We also show how PeopleViews exploits this knowledge for automatically generating recommendation knowledge bases. In this context, we compare the prediction quality of the recommendation approaches integrated in PeopleViews using a DSLR camera dataset.
Thomas Ulz, Michael Schwarz 0001, Alexander Felfernig, Sarah Haas, Amal Shehadeh, Stefan Reiterer, Martin Stettinger
J. Intell. Inf. Syst.3
2017 Constraint-based and SAT-based diagnosis of automotive configuration problems
Rouven Walter, Alexander Felfernig, Wolfgang Küchlin
J. Intell. Inf. Syst.2
2016 RecSys'16 Joint Workshop on Interfaces and Human Decision Making for Recommender Systems
abstract
As intelligent interactive systems, recommender systems focus on determining predictions that fit the wishes and needs of users. Still, a large majority of recommender systems research focuses on accuracy criteria and much less attention is paid to how users interact with the system, and in which way the user interface has an influence on the selection behavior of the users. Consequently, it is important to look beyond algorithms. The main goals of the IntRS workshop are to analyze the impact of user interfaces and interaction design, and to explore human interaction with recommender systems. Methodologies for evaluating these aspects are also within the scope of the workshop.
Peter Brusilovsky, Alexander Felfernig, Pasquale Lops, John O'Donovan, Giovanni Semeraro, Nava Tintarev, Martijn C. Willemsen
RecSys2
2015 Joint Workshop on Interfaces and Human Decision Making for Recommender Systems (#IntRS)
John O'Donovan, Nava Tintarev, Alexander Felfernig, Peter Brusilovsky, Giovanni Semeraro, Pasquale Lops
RecSys3
2014 RecSys'14 joint workshop on interfaces and human decision making for recommender systems
abstract
As an interactive intelligent system, recommender systems are developed to give predictions that match users preferences. Since the emergence of recommender systems, a large majority of research focuses on objective accuracy criteria and less attention has been paid to how users interact with the system and the efficacy of interface designs from the end-user perspective. The field has reached a point where it is ready to look beyond algorithms, into users interactions, decision making processes and overall experience. Accordingly, the goals of this workshop (Int[email protected]) are to explore the human aspects of recommender systems, with a particular focus on the impact of interfaces and interaction design on decision-making and user experiences with recommender systems, and to explore methodologies to evaluate these human aspects of the recommendation process that go beyond traditional automated approaches.
Nava Tintarev, John O'Donovan, Peter Brusilovsky, Alexander Felfernig, Giovanni Semeraro, Pasquale Lops
RecSys4
2013 Workshop on human decision making in recommender systems: decisions@RecSys'13
abstract
A primary function of recommender systems is to help their users to make better choices and decisions. The overall goal of the workshop is to analyse and discuss novel techniques and approaches for supporting effective and efficient human decision making in different types of recommendation scenarios. The submitted papers discuss a wide range of topics from core algorithmic issues to the management of the human computer interaction.
Li Chen 0009, Marco de Gemmis, Alexander Felfernig, Pasquale Lops, Francesco Ricci 0001, Giovanni Semeraro, Martijn C. Willemsen
RecSys3
2013 ReComment: towards critiquing-based recommendation with speech interaction
abstract
In contrast to search-based approaches, critiquing-based recommender systems provide a navigation-based interface where users are enabled to critique displayed recommendations as a means of preference elicitation. In this paper we present Recomment, our approach to natural language based unit critiquing. We discuss the developed prototype and present the corresponding user interface. In order to show the applicability of our concepts, we present the results of a user study. This study shows that speech interfaces have the potential to improve the perceived ease of use as well as the overall quality of recommendations.
Peter Grasch, Alexander Felfernig, Florian Reinfrank
RecSys2
2012 RecSys'12 workshop on human decision making in recommender systems
abstract
Interacting with a recommender system means to take different decisions such as selecting an item from a recommendation list, selecting a specific item feature value (e.g., camera's size, zoom) as a search criteria, selecting feedback features to be critiqued in a critiquing based recommendation session, or selecting a repair proposal for inconsistent user preferences when interacting with a knowledge-based recommender. In all these situations, users face a decision task. This workshop ([email protected]) focuses on approaches for supporting effective and efficient human decision making in different types of recommendation scenarios.
Marco de Gemmis, Alexander Felfernig, Pasquale Lops, Francesco Ricci 0001, Giovanni Semeraro, Martijn C. Willemsen
RecSys2
2011 ReAction: Personalized Minimal Repair Adaptations for Customer Requests
Monika Schubert, Alexander Felfernig, Florian Reinfrank
FQAS2
2011 RecSys'11 workshop on human decision making in recommender systems
abstract
Interacting with a recommender system means to take different decisions such as selecting a song/movie from a recommendation list, selecting specific feature values (e.g., camera's size, zoom) as criteria, selecting feedback features to be critiqued in a critiquing based recommendation session, or selecting a repair proposal for inconsistent user preferences when interacting with a knowledge-based recommender. In all these scenarios, users have to solve a decision task. The major focuses of this workshop ([email protected]) were approaches for efficient human decision making in different types of recommendation scenarios.
Alexander Felfernig, Li Chen 0009, Monika Mandl
RecSys1
2011 Consumer decision making in knowledge-based recommendation
Monika Mandl, Alexander Felfernig, Erich Christian Teppan, Monika Schubert
J. Intell. Inf. Syst.2
2009 Minimization of Product Utility Estimation Errors in Recommender Result Set Evaluations
abstract
Recommender systems are wide-spread web applications which can effectively support users in finding suitable products in a large and/or complex product domain. Although state-of-the-art systems manage to accomplish the task of finding and presenting suitable products they show big deficits in the applied model of human behavior. Time limitations, cognitive capacities, and willingness to cognitive effort bound rational decision taking which can lead to unforeseen side effects and furthermore to sub-optimal decisions. Decoy effects are cognitive phenomenons which are omni-present on result pages. State-of-the-art recommender systems are completely unaware of such effects. Due to the fact that such effects constitute one source of irrational decisions their identification and, if necessary, the neutralization of their biasing potential is extremely important. This paper introduces an approach for identifying and minimizing decoy effects on recommender result pages. To undergird the presented approach we present the results of a corresponding user study which clearly proofs the concept.
Erich Christian Teppan, Alexander Felfernig
Web Intelligence2
2002 Acquiring Configuration Knowledge Bases in the Semantic Web Using UML
Alexander Felfernig, Gerhard Friedrich, Dietmar Jannach, Markus Stumptner, Markus Zanker
EKAW1
2002 Semantic Configuration Web Services in the CAWICOMS Project
Alexander Felfernig, Gerhard Friedrich, Dietmar Jannach, Markus Zanker
ISWC1
2001 Intelligent Interfaces for Distributed Web-Based Product and Service Configuration
Liliana Ardissono, Alexander Felfernig, Gerhard Friedrich, Dietmar Jannach, Ralph Schäfer, Markus Zanker
Web Intelligence2
2001 Conceptual modeling for configuration of mass-customizable products
Alexander Felfernig, Gerhard Friedrich, Dietmar Jannach
Artif. Intell. Eng.1
2000 Integrating Knowledge-Based Configuration Systems by Sharing Functional Architectures
Alexander Felfernig, Gerhard Friedrich, Dietmar Jannach, Markus Zanker
EKAW1