E-participation initiatives help combat corruption in nations, but variations in urban–rural distribution of political power and the spread of social media disinformation by governments threaten their effectiveness. Through a cross-country analysis spanning 141 countries, we demonstrate the importance of a pro-rural approach in boosting the impact of e-participation initiatives on reducing corruption. Furthermore, we show that increased transparency and accountability from e-participation discourage governments from engaging in social media disinformation campaigns, ultimately lowering corruption levels. A configurational perspective shows that tackling corruption requires a multifaceted approach, with control of disinformation playing a key role. This study advances our understanding of general deterrence and urban bias theories, emphasizes the need for a multi-pronged approach to fight corruption, and identifies potential obstacles in fully realizing the benefits of e-participation initiatives.

How do shareholders respond to technologies hyped in general discourse, e.g., artificial intelligence (AI), if a common understanding is lacking and the technologies are still evolving? Do they respond primarily to substantive signals in technology announcements, such as AI capabilities, or do rhetorical signals also play a significant role? Adopting signalling theory as a theoretical lens, we conceptualise announcements of AI capabilities as substantive signals and linguistic elements in the announcements pertaining to organisational time horizon and risk-reward considerations as rhetorical signals. Departing from the typical focus on bijective relationships, we consider holistic, complex configurations of interdependent factors using the qualitative comparative analysis (QCA) methodology. Notably, announcements pertaining to AI capabilities are not necessarily associated with positive market reactions; in fact, when all three types of AI are included in announcements without explicit consideration of risks, shareholders react negatively. We find that shareholder response is based on joint evaluation of substantive and rhetorical signals, and that these signals interact in a complex way to produce positive and negative market reactions. These findings motivate several propositions for market reactions to IT announcements, providing implications for both theory and practice.

Drawing from the resource complementarity perspective of the resource‐based view of a firm, this study examines the complementary role of governance dimensions—namely, voice and accountability, political stability, government effectiveness, regulatory quality, rule of law, and control of corruption—on the relationship between information infrastructure in a country and its e‐government development. Based on publicly available archival data from 178 countries, our results provide support for the hypothesized model. Specifically, whereas political stability, government effectiveness, and rule of law moderated the relationship of information infrastructure with e‐government development in a positive direction, voice and accountability and control of corruption moderated the relationship negatively. Further, the relationship between information infrastructure and e‐government development was not contingent on regulatory quality. Our findings contribute to the theoretical discourse on e‐government development by highlighting the complementary role of governance and provide suggestions for practice in managing e‐government development by enhancing governance, thereby leveraging the effect of information infrastructure on e‐government development.

Implementation of innovative technology in organizations is often fraught with challenges. Past literature on mindfulness suggests that mindful implementation of innovative solutions facilitates success and enhances effectiveness for the organization. Integrating insights from the mindfulness and stakeholder perspectives, we present and analyze a longitudinal case study of Radio Frequency Identification (RFID) implementation at YCH Group, a leading logistics provider in the Asia-Pacific region. Our objectives are to examine key attributes of mindfulness as well as identify specific organizational routines that fostered mindfulness at YCH that ultimately paved the way for effective implementation of RFID technology. Important lessons can be learnt from how YCH instituted organizational routines that enabled them to mindfully implement RFID, by explicitly considering both internal and external stakeholders.

Radio frequency identification (RFID) allows automated identification of products by embedding chips with wireless antennas on objects. RFID uses transponder technology for the contactless recognit...

Although knowledge management (KM) has been examined in previous research, the utilization of KM technologies is still not well understood. Hence, in this study, a model was developed to investigate the utilization of KM technologies, specifically, knowledge portals, from the task–technology fit (TTF) perspective. An empirical study was conducted in the Chinese consulting industry to test the validity of the model. The results show that knowledge tacitness, output quality, and compatibility are positively related to utilization. Utilization and compatibility are positively related to performance. TTF is more strongly related to performance than to utilization. Implications of the results are discussed.

Using secondary data from 99 countries and IT impact literature as the guiding theoretical perspective; we examine the payoffs from e-government in the form of national performance. We do this by initially examining the relationship of e-government development with the first order government process efficiency parameters (resource spending efficiency and administrative process efficiency). Subsequently we examine the association of these first order efficiency outcomes with the two second order dimensions of national performance (reduction of social divide and business competitiveness). Our analysis reveals significant association of ‘e-government development’ with both the first order ‘government efficiency parameters’. Further analysis reveals significant relationships of ‘government efficiency parameters’ with the dimensions of ‘national performance’. Important role of ‘national business competitiveness’ in the reduction of ‘social divide’ is brought forth through post-hoc analysis. Through this research, we make some important contributions which have implications for researchers, practitioners, public administrators, and policy makers.

The Internet can be used for different purposes ranging from simple Internet presence to using it for business transformation. This study examines two modes of Internet adoption —basic and advanced. Questionnaires were sent to 566 firms in Singapore and 159 usable responses were received. Results suggested that firms operating in an advanced adoption mode invest more in Internet technology, had larger firm size, proactive business strategy and significantly greater perceived Internet contributions to competitive advantage than did those operating in a basic adoption mode. No significant differences were found between the two adoption modes in terms of industry sector and hierarchical level of respondents. The results provide some useful information on the relationships between adoption modes and organizational characteristics as well as the impact of adoption modes on the five dimensions of competitive advantage (namely, differentiation, cost, innovation, growth, and alliance). Implications of the results are discussed.

Firms adopt the Internet for different purposes, ranging from simple Internet presence to using the Internet to transform business operations. This paper examines the contingency factors that affect levels of Internet adoption and their impact on competitive advantage. A questionnaire was used to gather data for this study; 159 usable responses were obtained from a sample of 566 firms in Singapore. Results indicate that most firms are still exploring the business use of the Internet. A proactive business technology strategy was found to be positively associated with the level of Internet adoption. Technology compatibility and top management support were found to have no significant relationships with the level of Internet adoption. Further, the level of Internet adoption had a significant positive relationship with competitive advantage. These results provide a better understanding of the contingency factors affecting the level of Internet adoption, as well as providing some evidence of the positive impact of Internet adoption on competitive advantage.