Most theories of information security policy (ISP), except a few focused on the insider-centric view, are grounded in the control-centric perspective, and most ISP compliance models stem from Western countries. Regulatory focus theory (RFT) proposes two modes of motivational regulation, promotion and prevention focused that are supposed to motivate employee compliance in a trade-off. Culture is crucial to the study of ISP that puts control over human connections. Chinese guanxi, a specific dimension of Chinese culture, is better understood underlying the trust-distrust frame. To bridge the theoretical gap between the control-centric and the insider-centric perspectives, we develop an ISP behavioral model by taking an integrated approach from RFT and the trust-distrust frame. We employed scenario-based events about information security misconduct in the workplace to examine employees’ compliance intention and non-violation choice of ISP upon counterfactual thinking. Our empirical results improve the theoretical and practical implications of security practices.

Employees’ system exploration behaviour is critical for contemporary firms to fully derive benefits from investments in an enterprise system (ES). Based on the adaptive structuration theory (AST), it is proposed that employees’ exploration of an ES is mainly influenced by three fundamental components at different theoretical levels: task, technology, and the organisational environment. Accordingly, we develop a multilevel research model to interpret how task variety, system modularity, and local management commitment jointly affect employees’ system exploration. Our model is tested with a survey of ES users in 35 business units of six firms that have already implemented enterprise resource planning (ERP) systems, and several meaningful findings were discovered. At the individual level, both system modularity and task variety can directly affect employees’ system exploration, and the direct effect of system modularity is positively moderated by task variety. Further, unit-level local management commitment can either directly affect, or positively moderate, the relationship between task variety and system exploration. Limitations and implications for research and practice are discussed.

In recent years, the development of online health-consultation platforms has drawn significant research attention to online patient–doctor relationship development, particularly in developing countries, where there are limited health care resources for each patient. However, online interactional unfairness in patient–doctor relationship development has been largely overlooked in the context of information and communication technology (ICT). This study proposes and tests a model that examines how online interactional unfairness (ie, interpersonal unfairness and informational unfairness) influences online patient–doctor relationship quality and the contingent roles of a doctor’s professional seniority and a patient’s disease severity. Using archival data with 83,553 observations from a leading online health-consultation platform in China, this study employed rare-event logistic regression to test the model. The results show that online interpersonal unfairness and online informational unfairness have negative and positive effects on relationship-quality incentive, respectively, in the Chinese health care context and that a doctor’s professional seniority and a patient’s disease severity strengthen the link between unfairness perceptions and relationship-quality incentive. This study advances the knowledge of online patient–doctor relationship development in ICT-based health care in China and provides practical insights for online health care stakeholders for managing unfairness in the health care context.