Complex dialog systems often use retrieved evidence to facilitate factual responses. Such RAG (Retrieval Augmented Generation) systems retrieve from heterogeneous data stores that are architected as multiple indexes or APIs instead of a single monolithic source. For a given query, relevant evidence needs to be retrieved from one (or few) retrieval source. Complex queries can even require multi-step retrieval. For example, a conversational agent on a retail site answering customer questions about past orders need to retrieve the appropriate customer order first and then the evidence relevant to the customer's question in the context of the ordered product. Most RAG Agents handle such Chain-of-Thought (CoT) tasks by interleaving reasoning and retrieval steps. However, each reasoning step directly adds to the latency of the system. For large models this latency cost is significant -- in the order of multiple seconds. Multi-agent systems may classify the query to a single Agent associated with a retrieval source, which means that a (small) classification model dictates the performance of a large language model. To address this problem, we present REAPER (REAsoning-based PlannER), an LLM-based retrieval planner that we evaluate on a conversational shopping assistant, which shows significant gains in latency over Agent-based systems and scalability to new and unseen use cases when compared to classification-based planning.

Automatic offensive language detection remains challenging, and is a crucial part of preserving the openness of digital spaces, which are an integral part of our everyday experi- ence. The ever-growing forms of offensive online content makes traditional supervised approaches harder to scale due to the financial and psychological costs incurred by collect- ing human annotations. In this work, we propose a domain adaptation framework for offensive language detection, Mul- tiFOLD, which learns and adapts from multiple existing data sets (or source domains) to an unlabeled target domain. Under the hood, a curriculum learning algorithm is employed that kicks off learning with the instances most similar to the target domain while gradually expanding to more distant instances. The proposed model is trained with a standard task-specific loss and a domain adversarial objective which aims to min- imize the language distinctions across the multiple sources and the target, allowing the classifier to distinguish offen- siveness rather than domain. Our experiments on six pub- licly available data sets demonstrate the effectiveness of Mul- tiFOLD. Relative improvement in F1 of 0.5% (WOAH) to 29.7% (ICWSM) is found across five out of the six datasets compared to the state-of-the-art domain adaptation baseline BERT-DAA, resulting in an average of 6% relative F1-score gain.

Recent research has shown that transformer networks can be used as differentiable search indexes by representing each document as a sequence of document ID tokens. These generative retrieval models cast the retrieval problem to a document ID generation problem for each query. Despite their elegant design, existing generative retrieval models only perform well on artificially-constructed and small-scale collections. This paper represents an important milestone in generative retrieval research by showing that generative retrieval models can be trained to perform effectively on large-scale standard retrieval benchmarks. In more detail, we propose RIPOR- an optimization framework for generative retrieval that is designed based on two often-overlooked fundamental design considerations. First, RIPOR introduces a novel prefix-oriented ranking optimization algorithm for accurate estimation of relevance score during sequential document ID generation. Second, RIPOR constructs document IDs based on the relevance associations between queries and documents. Evaluation on MSMARCO and TREC Deep Learning Track reveals that RIPOR surpasses state-of-the-art generative retrieval models by a large margin (e.g., 30.5% MRR improvements on MS MARCO Dev Set).

Immersive technologies such as virtual reality (VR) and head-mounted displays (HMD) have seen increased adoption in recent years. In this work, we study two factors that influence users' experience when shopping in VR through voice queries: (1) context alignment of the search environment and (2) the level of detail on the Search Engine Results Page (SERP). To this end, we developed a search system for VR and conducted a within-subject exploratory study (N=18) to understand the impact of the two experimental conditions. Our results suggest that both context alignment and SERP are important factors for information-seeking in VR, which present unique opportunities and challenges. More specifically, based on our findings, we suggest that search systems for VR must be able to: (1) provide cues for information-seeking in both the VR environment and SERP, (2) distribute attention between the VR environment and the search interface, (3) reduce distractions in the VR environment and (4) provide a ''sense of control'' to search in the VR environment.

Pre-trained contextualized representations offer great success for many downstream tasks, including document ranking. The multilingual versions of such pre-trained representations provide a possibility of jointly learning many languages with the same model. Although it is expected to gain big with such joint training, in the case of cross-lingual information retrieval (CLIR), the models under a multilingual setting are not achieving the same level of performance as those under a monolingual setting. We hypothesize that the performance drop is due to thetranslation gap between query and documents. In the monolingual retrieval task, because of the same lexical inputs, it is easier for model to identify the query terms that occurred in documents. However, in the multilingual pre-trained models that the words in different languages are projected into the same hyperspace, the model tends to "translate" query terms into related terms - i.e., terms that appear in a similar context - in addition to or sometimes rather than synonyms in the target language. This property is creating difficulties for the model to connect terms that co-occur in both query and document. To address this issue, we propose a novel Mixed Attention Transformer (MAT) that incorporates external word-level knowledge, such as a dictionary or translation table. We design a sandwich-like architecture to embed MAT into the recent transformer-based deep neural models. By encoding the translation knowledge into an attention matrix, the model with MAT is able to focus on the mutually translated words in the input sequence. Experimental results demonstrate the effectiveness of the external knowledge and the significant improvement of MAT-embedded neural reranking model on CLIR task.

Query-biased Summarization (QBS) aims to produce a query-dependent summary of a retrieved document to reduce the human effort for inspecting the full-text content. Typical summarization approaches extract document snippets that overlap with the query and show them to searchers. Such QBS methods show relevant information in a document but do not inform searchers what is missing. Our study focuses on reducing user effort in finding relevant documents by exposing the information in the query that is missing in the retrieved results. We use a classical approach, DSPApprox, to find terms or phrases relevant to a query. Then, we identify which terms or phrases are missing in a document, present them in a search interface, and ask crowd workers to judge document relevance based on snippets and missing information. Experimental results show both benefits and limitations of our method compared with traditional ones that only show relevant snippets.

We introduce Smart Shuffling, a cross-lingual embedding (CLE) method that draws from statistical word alignment approaches to leverage dictionaries, producing dense representations that are significantly more effective for cross-language information retrieval (CLIR) than prior CLE methods. This work is motivated by the observation that although neural approaches are successful for monolingual IR, they are less effective in the cross-lingual setting. We hypothesize that neural CLIR fails because typical cross-lingual embeddings "translate" query terms into related terms -- i.e., terms that appear in a similar context -- in addition to or sometimes rather than synonyms in the target language. Adding related terms to a query (i.e., query expansion) can be valuable for retrieval, but must be mitigated by also focusing on the starting query. We find that prior neural CLIR models are unable to bridge the translation gap, apparently producing queries that drift from the intent of the source query.

We propose a Query by Example (QBE) setting for cross-lingual event retrieval. In this setting, a user describes a query event using example sentences in one language, and a retrieval system returns a ranked list of sentences that describe the query event, but from a corpus in a different language. One challenge in this setting is that a sentence may mention more than one event. Hence, matching the query sentence with document sentence results in a noisy matching. We propose a Semantic Role Labeling (SRL) based approach to identify event spans in sentences and use a state-of-the-art sentence matching model, Sentence BERT (SBERT) to match event spans in queries and documents without any supervision. To evaluate our approach we construct an event retrieval dataset from ACE which is an existing event detection dataset. Experimental results show that it is valuable to predict event spans in queries and documents and our proposed unsupervised approach achieves superior performance compared to Query Likelihood (QL), Relevance Model 3 (RM3) and SBERT.

We address the role of a user in Contextual Named Entity Retrieval (CNER), showing (1) that user identification of important context-bearing terms is superior to automated approaches, and (2) that further gains are possible if the user indicates the relative importance of those terms. CNER is similar in spirit to List Question answering and Entity disambiguation. However, the main focus of CNER is to obtain user feedback for constructing a profile for a class of entities on the fly and use that to retrieve entities from free text. Given a sentence, and an entity selected from that sentence, CNER aims to retrieve sentences that have entities similar to query entity. This paper explores obtaining term relevance feedback and importance weighting from humans in order to improve a CNER system. We report our findings based on the efforts of IR researchers as well as crowdsourced workers.

Recent expansion of database technology demands a convenient framework for non-expert users to explore datasets. Several approaches exist to assist these non-expert users where they can express their query intent by providing example tuples for their intended query output. However, these approaches treat the structural similarity among the example tuples as the only factor specifying query intent and ignore the richer context present in the data. In this demo, we present SQuID, a system for Semantic similarity-aware Query Intent Discovery. SQuID takes a few example tuples from the user as input, through a simple interface, and consults the database to discover deeper associations among these examples. These data-driven associations reveal the semantic context of the provided examples, allowing SQuID to infer the user's intended query precisely and effectively. SQuID further explains its inference, by displaying the discovered semantic context to the user, who can then provide feedback and tune the result. We demonstrate how SQuID can capture even esoteric and complex semantic contexts, alleviating the need for constructing complex SQL queries, while not requiring the user to have any schema or query language knowledge.

A person is generally motivated by the thoughts of a set of people in his social network and he has different degree of interest in each of those people considering the common interest, trust, philosophy and several other factors between them. In this work, we model the social context of the person as the status messages generated by those socially associated people and propose a method to use his social context to improve the web search query expansion process for him. Our method extracts and ranks keywords from the status messages, which are relevant with the initial search query that is to be expanded. The selected keyword is then appended with the initial query to form socially expanded query. We show that useful search queries can be formed in terms of specialization and parallel movement, if we use the socially expanded query for further expansion using traditional expansion processes. Our method ensures privacy by keeping the social network data segregated from search engine vendors. Moreover, we provide directions for implementing this method without the intervention of search engine vendors. Nevertheless, the background search process is considered to be provided by search engine vendors in the form of Application Program Interface (API).