In this editorial I want to introduce a new manuscript genre for EJIS. This new genre is called “Clinical IS Research” and adds to the existing set of genres that was introduced some years ago (Te’...

At the most recent Editorial Board meeting of the European Journal of Information Systems, we agreed to update the word limit guidance for authors submitting manuscripts to the journal. The new wor...

This editorial is my first as the new Editor-in-Chief (EIC) of EJIS. Over the past few months there have been many changes to the editorial board, which I will describe below. In this editorial I w...

When I first started using a computer in 1982, I was excited by the possibilities of information technology for augmenting human potential. I was into the second year of my PhD studies at the Unive...

I am delighted to report that the European Journal of Information Systems (EJIS) has moved up in the latest edition of the journal ranking produced by the Chartered Association of Business Schools ...

This issue of the European Journal of Information Systems (EJIS) is a special issue on Business Process Management and Digital Innovation. Guest editors Jan Mendling, Brian Pentland, and Jan Recker...

In recent years India has become the information technology (IT) offshoring destination of choice for many Western organizations. From the perspective of vendor organizations in India, however, the IT offshoring phenomenon is more than just a business relationship with Western firms. It is also embedded within the context of the longstanding imbalances of power in the relationship between the West and the East, the implications of which have been largely ignored in empirical work on offshoring within the information systems (IS) discipline. Drawing on concepts from postcolonial theory and using data from our ethnographic fieldwork, we explore the experiences and responses of one Indian vendor organization to asymmetries of power in its relationship with Western client organizations. Our analysis demonstrates how a postcolonial reading and interpretation of IT offshoring adds an important new dimension to previous IS research and also helps to develop a more comprehensive understanding of the strategies deployed by vendor organizations.

This paper looks at Knowledge Management Systems (KMS) from the perspective of critical research. Using the concepts of ‘gaze’ and ‘face’, we examine the development and use of a web-based KMS in Taiwan. The findings indicate that, although a web-based KMS was developed to enable knowledge sharing, the capabilities for surveillance inherent in the KMS severely limited sharing. This study raises broader questions about the relationship between cultural values and the production of knowledge in KMS.

This special issue of European Journal of Information Systems (EJIS) is dedicated to the memory of Heinz K. Klein who died in June 2008. We surmise that one of the best ways to remember him as a sc...

It is generally accepted that knowledge has become a third major factor of production, in addition to the traditional factors — labor and capital. Information technology production is a significant factor in the knowledge economy both because it is a major enabler of that economy and because it is itself highly knowledge intensive. Many countries around the world are looking for ways to promote the development of the knowledge economy, and information technology industries in particular. An important question is to what extent — and how — small developed countries might succeed in this endeavor. This study suggests a modified and more comprehensive version of the Ein-Dor et al. (1997) model of IT (information technology) industry success in small developed countries. Whereas the earlier model of IT industry success was based solely on the macro-economic theory of Grossman and Helpman (1991), the revised model suggested here incorporates Romer’s (1990) work in New Growth economics. A significant advance over earlier work in this area is the use of both longitudinal and time slice data. This article provides an in-depth analysis of the IT industry in four countries over a five-year period: Finland, Israel, New Zealand and Singapore. It analyses some changes that occurred over the period 1994 through 1998 and thus provides a reasonably comprehensive picture of the factors affecting the production of IT in these small developed countries. Our study reveals that four of the five endogenous variables studied have a close relationship to the development of IT industries in small developed countries. These variables are research and development, technological infrastructure, firm strategies, and capital availability. On the other hand, domestic IT use does not seem to be a major factor in IT industry development. Our analysis thus largely supports the more comprehensive model of IT industry success. These findings should be of interest to both researchers and policy makers seeking to develop the knowledge economy and information technology industries in particular.

Many IS scholars argue that global organizations need to understand cultural differences if they are to successfully deploy information technology. We agree that an understanding of cultural differences is important, but suggest that the concept of “national culture” that has tended to dominate the IS research literature is too simplistic. In this article, we challenge information systems researchers to go beyond models of national culture. We propose that IS researchers should adopt a more dynamic view of culture – one that sees culture as contested, temporal and emergent.

Given the importance of the information technology industry in today’s global economy, much recent research has focused on the relative success of small countries in fostering IT industries. This article examines the factors of IT industry success in small developed countries, and compares two such countries, Finland and New Zealand. Finland and New Zealand are alike in many respects, yet Finland’s IT industry is more successful than New Zealand’s. Three major factors that impact on the development of a successful IT industry are identified: the extent of government IT promotion, the level of research and development, and the existence of an education system that produces IT literate graduates.