This study explores how the quality and credibility of information on healthcare websites can be enhanced through the simultaneous delivery of multiple information sources. Such information integration is achieved using a new experimental Web API called Portals. Accessing multiple information sources is salient due to the uncertainty surrounding an overwhelming amount of online health information that can be incorrect or misleading. When readers seek health information, the almost instantaneous verification that comes with the possibility of multiple-sources assessment is critical. This research provides novel insights that establish the value of reliably integrating health content from multiple sources (websites). The behavioral differences when people encounter consistent or inconsistent information from multiple-websites integration are investigated, and the implication of the findings are discussed. The research findings guide how health-related websites can help online seekers access higher-quality healthcare websites.

Abstract Recent studies have found organizational learning capacity to be a key factor in influencing organizational assimilation and exploitation of knowledge‐intensive innovations. Despite its increasing importance, the impact of organizational learning capacity on technology assimilation is not well understood. Distilling from extant works on organizational learning and technology assimilation, this study identifies four components of organizational learning capacity, namely, systems orientation, organizational climate for learning orientation, knowledge acquisition and utilization orientation, and information sharing and dissemination orientation. The authors subject these components to structural equation modeling analyses to better understand their structure and dimensionality. The analyses strongly support the proposed four major dimensions underlying organizational learning capacity. Organizational learning capacity, as a higher‐order factor, has a significant impact on attitude towards organizational adoption of knowledge‐intensive innovations. Implications for practice and research are discussed.

A laboratory experiment was carried out to partially test the task-medium fit proposition in a GSS environment. Communication medium was varied using a face-to-face GSS and a dispersed GSS setting. Task type was varied using an intellective and a preference task. Group decision outcome variables of interest were (actual and perceived) decision quality, decision time, decision satisfaction, and decision process satisfaction. With the intellective task, there were no significant differences between face-to-face GSS and dispersed GSS groups for all group decision outcome variables. With the preference task, face-to-face GSS groups performed significantly better than dispersed GSS groups for all group decision outcome variables. These findings suggest that group decision outcomes in a GSS environment tend to be adversely affected when the communication medium is too lean for the task but not when the communication medium is too rich for the task. Consequences of providing groups with too rich and too lean a communication medium for their task are discussed. Implications of these findings, and other related results, for practice and for future revisions of media richness theory are explored.

This study investigates the impact of the electronic communication and anonymity capabilities of a group support system (GSS) on group polarization. Three support levels were studied: verbal support, identified GSS support, and anonymous GSS support. Information exposure was varied at two levels: exposure to positions without arguments and exposure to positions with arguments. The dependent variables were preference change and choice shift. Anonymous GSS groups produced higher choice shift than verbal groups. Anonymous GSS groups who were exposed to positions with arguments also had higher preference change than groups in other treatments. These results indicate that the anonymity and electronic communication capabilities of a GSS can be used conjointly to stimulate group polarization, especially when groups exchange mutual positions and arguments.