We propose a novel generic reputation bootstrapping framework for composite services. Multiple reputation-related indicators are considered in a layer-based framework to implicitly reflect the reputation of the component services. The importance of an indicator on the future performance of a component service is learned using a modified Random Forest algorithm. We propose a topology-aware Forest Deep Neural Network (fDNN) to find the correlations between the reputation of a composite service and reputation indicators of component services. The trained fDNN model predicts the reputation of a new composite service with the confidence value. Experimental results with real-world dataset prove the efficiency of the proposed approach.

This paper proposes a novel noisy label detection approach, named O2U-net, for deep neural networks without human annotations. Different from prior work which requires specifically designed noise-robust loss functions or networks, O2U-net is easy to implement but effective. It only requires adjusting the hyper-parameters of the deep network to make its status transfer from overfitting to underfitting (O2U) cyclically. The losses of each sample are recorded during iterations. The higher the normalized average loss of a sample, the higher the probability of being noisy labels. O2U-net is naturally compatible with active learning and other human annotation approaches. This introduces extra flexibility for learning with noisy labels. We conduct sufficient experiments on multiple datasets in various settings. The experimental results prove the state-of-the-art of O2S-net.

Incorporating accountability mechanisms in online services requires effective trust management and immutable, traceable source of truth for transaction evidence. The emergence of the blockchain technology brings in high hopes for fulfilling most of those requirements. However, a major challenge is to find a proper consensus protocol that is applicable to the crowdsourcing services in particular and online services in general. Building upon the idea of using blockchain as the underlying technology to enable tracing transactions for service contracts and dispute arbitration, this paper proposes a novel consensus protocol that is suitable for the crowdsourcing as well as the general online service industry. The new consensus protocol is called “Proof-of-Trust” (PoT) consensus; it selects transaction validators based on the service participants' trust values while leveraging RAFT leader election and Shamir's secret sharing algorithms. The PoT protocol avoids the low throughput and resource intensive pitfalls associated with Bitcoin' s “Proof-of-Work” (PoW) mining, while addressing the scalability issue associated with the traditional Paxos-based and Byzantine Fault Tolerance (BFT)-based algorithms. In addition, it addresses the unfaithful behaviors that cannot be dealt with in the traditional BFT algorithms. The paper demonstrates that our approach can provide a viable accountability solution for the online service industry.

Due to the diversity and dynamic nature of cloud services, it is usually hard for potential cloud consumers to select the most suitable cloud service. This paper proposes CCCloud: a context-aware and credible cloud service selection model based on the comparison and aggregation of subjective assessments extracted from ordinary cloud consumers and objective assessments from quantitative performance testing parties. We propose a novel approach to evaluate cloud users' credibility, which not only can accurately evaluate how truthfully they assess cloud services, but also resist user collusion. In addition, in our model, objective assessments are used as benchmarks to filter out potentially biased subjective assessments, and then objective assessments and subjective assessments are aggregated to evaluate the overall performance of a cloud service. Furthermore, our model takes the contexts of objective assessments and subjective assessments into account. By calculating the similarity between different contexts, the benchmark level of objective assessments is dynamically adjusted according to context similarity, and the aggregated final scores of alternative cloud services are weighted by the similarity between the contexts of a potential cloud consumer and every testing party. This makes our cloud service selection model reflect potential cloud consumers' customized requirements more effectively. Finally, our proposed model is evaluated through the experiments conducted under different conditions. The experimental results demonstrate that our model significantly outperforms the existing work, especially in the resistance of user collusion.

This paper proposes a novel context-aware cloud service selection model based on the comparison and aggregation of subjective assessment extracted from cloud user feedback and objective assessment from quantitative performance testing. In this model, objective assessment provided by some professional testing parties is used as a benchmark to filter out potentially biased subjective assessment from cloud users, then objective assessment and subjective assessment are aggregated to evaluate the overall performance of cloud services according to potential cloud users' personalized requests. Moreover, our model takes the contexts of objective assessment and subjective assessment into account. By calculating the similarity between different contexts, the benchmark level of objective assessment is dynamically adjusted according to context similarity, which makes the following comparison and aggregation process more accurate and effective. After aggregation, the final results can quantitatively reflect the overall quality of cloud services. Finally, our proposed model is evaluated through the experiments executed in different conditions.