Travel-time prediction constitutes a task of high importance in transportation networks, with web mapping services like Google Maps regularly serving vast quantities of travel time queries from users and enterprises alike. Further, such a task requires accounting for complex spatiotemporal interactions (modelling both the topological properties of the road network and anticipating events---such as rush hours---that may occur in the future). Hence, it is an ideal target for graph representation learning at scale. Here we present a graph neural network estimator for estimated time of arrival (ETA) which we have deployed in production at Google Maps. While our main architecture consists of standard GNN building blocks, we further detail the usage of training schedule methods such as MetaGradients in order to make our model robust and production-ready. We also provide prescriptive studies: ablating on various architectural decisions and training regimes, and qualitative analyses on real-world situations where our model provides a competitive edge. Our GNN proved powerful when deployed, significantly reducing negative ETA outcomes in several regions compared to the previous production baseline (40+% in cities like Sydney).

Large organizations like YouTube are dealing with exploding data volume and increasing demand for data driven applications. Broadly, these can be categorized as: reporting and dashboarding, embedded statistics in pages, time-series monitoring, and ad-hoc analysis. Typically, organizations build specialized infrastructure for each of these use cases. This, however, creates silos of data and processing, and results in a complex, expensive, and harder to maintain infrastructure. At YouTube, we solved this problem by building a new SQL query engine - Procella. Procella implements a superset of capabilities required to address all of the four use cases above, with high scale and performance, in a single product. Today, Procella serves hundreds of billions of queries per day across all four workloads at YouTube and several other Google product areas.