Knowledge stored in large language models requires timely updates to reflect the dynamic nature of real-world information. To update the knowledge, most knowledge editing methods focus on the low layers, since recent probes into the knowledge recall process reveal that the answer information is enriched in low layers. However, these probes only and could only reveal critical recall stages for the original answers, while the goal of editing is to rectify model's prediction for the target answers. This inconsistency indicates that both the probe approaches and the associated editing methods are deficient. To mitigate the inconsistency and identify critical editing regions, we propose a contrast-based probe approach, and locate two crucial stages where the model behavior diverges between the original and target answers: Information Enrichment in low layers and Probability Promotion in high layers. Building upon the insights, we develop the Joint knowledge Editing for information Enrichment and probability Promotion (JEEP) method, which jointly edits both the low and high layers to modify the two critical recall stages. Considering the mutual interference and growing forgetting due to dual modifications, JEEP is designed to ensure that updates to distinct regions share the same objectives and are complementary. We rigorously evaluate JEEP by editing up to thousands of facts on various models, i.e., GPT-J (6B) and LLaMA (7B), and addressing diverse editing objectives, i.e., adding factual and counterfactual knowledge. In all tested scenarios, JEEP achieves best performances, validating the effectiveness of the revealings of our probe approach and the designs of our editing method.

Prompt engineering is crucial for leveraging the full potential of large language models (LLMs). While automatic prompt optimization offers a scalable alternative to costly manual design, generating effective prompts remains challenging. Existing methods often struggle to stably generate improved prompts, leading to low efficiency, and overlook that prompt optimization easily gets trapped in local optima. Addressing this, we propose GRACE, a framework that integrates two synergistic strategies: Gated Refinement and Adaptive Compression, achieving Efficient prompt optimization. The gated refinement strategy introduces a feedback regulation gate and an update rejection gate, which refine update signals to produce stable and effective prompt improvements. When optimization stagnates, the adaptive compression strategy distills the prompt’s core concepts, restructuring the optimization trace and opening new paths. By strategically introducing information loss through refinement and compression, GRACE delivers substantial gains in performance and efficiency. In extensive experiments on 11 tasks across three practical domains, including BIG-Bench Hard (BBH), domain-specific, and general NLP tasks, GRACE achieves significant average relative performance improvements of 4.7\%, 4.4\% and 2.7\% over state-of-the-art methods, respectively. Further analysis shows that GRACE achieves these gains using only 25\% of the prompt generation budget required by prior methods, highlighting its high optimization efficiency and low computational overhead. Our code is available at https://github.com/Eric8932/GRACE.

Within online platforms, it is critical to capture the dynamic user preference from the sequential interaction behaviors for making accurate recommendation over time. Recently, significant progress has been made in sequential recommendation with deep learning. However, existing neural sequential recommender often suffer from the data sparsity issue in real-world applications.

Within online platforms, it is critical to capture the semantics of sequential user behaviors for accurately predicting user interests. Recently, significant progress has been made in sequential recommendation with deep learning. However, existing neural sequential recommendation models may not perform well in practice due to the sparsity of the real-world data especially in cold-start scenarios. To tackle this problem, we propose the model ReDA, which stands for Retrieval-enhanced Data Augmentation for modeling sequential user behaviors. The main idea of our approach is to leverage the related information from similar users for generating both relevant and diverse augmentation. First, we train a neural retriever to retrieve the augmentation users according to the se- mantic similarity between user representations, and then conduct two types of data augmentation to generate augmented user representations. Furthermore, these augmented data are incorporated in a contrastive learning framework for learning more capable representations. Extensive experiments conducted on both public and industry datasets demonstrate the superiority of our proposed method over existing state-of-the-art methods, especially when only limited training data is available.

Recently, pre-training based approaches are proposed to leverage self-supervised signals for improving the performance of sequential recommendation. However, most of existing pre-training recommender systems simply model the historical behavior of a user as a sequence, while lack of sufficient consideration on temporal interaction patterns that are useful for modeling user behavior.

In order to support the study of recent advances in recommender systems, this paper presents an extended recommendation library consisting of eight packages for up-to-date topics and architectures. First of all, from a data perspective, we consider three important topics related to data issues (ie sparsity, bias and distribution shift ), and develop five packages accordingly, including meta-learning, data augmentation, debiasing, fairness and cross-domain recommendation. Furthermore, from a model perspective, we develop two benchmarking packages for Transformer-based and graph neural network~(GNN)-based models, respectively. All the packages (consisting of 65 new models) are developed based on a popular recommendation framework RecBole, ensuring that both the implementation and interface are unified. For each package, we provide complete implementations from data loading, experimental setup, evaluation and algorithm implementation. This library provides a valuable resource to facilitate the up-to-date research in recommender systems. The project is released at the link: \urlhttps://github.com/RUCAIBox/RecBole2.0.

Within online platforms, it is critical to capture the semantics of sequential user behaviors for accurately modeling user interests. However, dynamic characteristics and sparse behaviors make it difficult to train effective user representations for sequential user behavior modeling.

In industry, customer lifetime value (LTV) prediction is a challenging task, since user consumption data is usually volatile, noisy, or sparse. To address these issues, this paper presents a novel Temporal-Structural User Representation (named TSUR) network to predict LTV. We utilize historical revenue time series and user attributes to learn both temporal and structural user representations, respectively. Specifically, the temporal representation is learned with a temporal trend encoder based on a novel multi-channel Discrete Wavelet Transform~(DWT) module, while the structural representation is derived with Graph Attention Network (GAT) on an attribute similarity graph. Furthermore, a novel cluster-alignment regularization method is employed to align and enhance these two kinds of representations. In essence, such a fusion way can be considered as the association of temporal and structural representations in the low-pass representation space, which is also useful to prevent the data noise from being transferred across different views. To our knowledge, it is the first time that temporal and structural user representations are jointly learned for LTV prediction. Extensive offline experiments on two large-scale real-world datasets and online A/B tests have shown the superiority of our approach over a number of competitive baselines.

The evolution of mobile apps has greatly changed the way that we live. It becomes increasingly important to understand and model the users on mobile apps. Instead of focusing on some specific app alone, it has become a popular paradigm to study the user behavior on various mobile apps in a symbiotic environment.

With the ever-increasing growth of online recruitment data, job-resume matching has become an important task to automatically match jobs with suitable resumes. This task is typically casted as a supervised text matching problem. Supervised learning is powerful when the labeled data is sufficient. However, on online recruitment platforms, job-resume interaction data is sparse and noisy, which affects the performance of job-resume match algorithms.

Conversational recommender systems (CRS) aim to recommend high-quality items to users through interactive conversations. Although several efforts have been made for CRS, two major issues still remain to be solved. First, the conversation data itself lacks of sufficient contextual information for accurately understanding users' preference. Second, there is a semantic gap between natural language expression and item-level user preference.

Shuqing Bian, Wayne Xin Zhao, Yang Song, Tao Zhang, Ji-Rong Wen. Proceedings of the 2019 Conference on Empirical Methods in Natural Language Processing and the 9th International Joint Conference on Natural Language Processing (EMNLP-IJCNLP). 2019.