Recent advances in eXplainable AI (XAI) for education have highlighted a critical challenge: ensuring that explanations for state-of-the-art models are understandable for non-technical users such as educators and students. In response, we introduce iLLuMinaTE, a zero-shot, chain-of-prompts LLM-XAI pipeline inspired by Miller (2019)'s cognitive model of explanation. iLLuMinaTE is designed to deliver theory-driven, actionable feedback to students in online courses. iLLuMinaTE navigates three main stages — causal connection, explanation selection, and explanation presentation — with variations drawing from eight social science theories (e.g. Abnormal Conditions, Pearl's Model of Explanation, Necessity and Robustness Selection, Contrastive Explanation). We extensively evaluate 21,915 natural language explanations of iLLuMinaTE extracted from three LLMs (GPT-4o, Gemma2-9B, Llama3-70B), with three different underlying XAI methods (LIME, Counterfactuals, MC-LIME), across students from three diverse online courses. Our evaluation involves analyses of explanation alignment to the social science theory, understandability of the explanation, and a real-world user preference study with 114 university students containing a novel actionability simulation. We find that students prefer iLLuMinaTE explanations over traditional explainers 89.52% of the time. Our work provides a robust, ready-to-use framework for effectively communicating hybrid XAI-driven insights in education, with significant generalization potential for other human-centric fields.

Mark Chu, Bhargav Srinivasa Desikan, Ethan Nadler, Donald Ruggiero Lo Sardo, Elise Darragh-Ford, Douglas Guilbeault. Proceedings of the 60th Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers). 2022.

Bhargav Srinivasa Desikan, Tasker Hull, Ethan Nadler, Douglas Guilbeault, Aabir Abubakar Kar, Mark Chu, Donald Ruggiero Lo Sardo. Proceedings of the 28th International Conference on Computational Linguistics. 2020.