Positive human-perception of robots is critical to achieving sustained use of robots in shared environments. One key factor affecting human-perception of robots are their sounds, especially the consequential sounds which robots (as machines) must produce as they operate. This paper explores qualitative responses from 182 participants to gain insight into human-perception of robot consequential sounds. Participants viewed videos of different robots performing their typical movements, and responded to an online survey regarding their perceptions of robots and the sounds they produce. Topic analysis was used to identify common properties of robot consequential sounds that participants expressed liking, disliking, wanting or wanting to avoid being produced by robots. Alongside expected reports of disliking high pitched and loud sounds, many participants preferred informative and audible sounds (over no sound) to provide predictability of purpose and trajectory of the robot. Rhythmic sounds were preferred over acute or continuous sounds, and many participants wanted more natural sounds (such as wind or cat purrs) in-place of machine-like noise. The results presented in this paper support future research on methods to improve consequential sounds produced by robots by highlighting features of sounds that cause negative perceptions, and providing insights into sound profile changes for improvement of human-perception of robots, thus enhancing human robot interaction.

The increasing presence of robots alongside humans, such as in human-robot teams in manufacturing, gives rise to research questions about the kind of behaviors people prefer in their robot counterparts. We term actions that support interaction by reducing future interference with others as supportive robot actions and investigate their utility in a co-located manipulation scenario. We compare two robot modes in a shared table pick-and-place task: (1) Task-oriented: the robot only takes actions to further its task objective and (2) Supportive: the robot sometimes prefers supportive actions to task-oriented ones when they reduce future goal-conflicts. Our experiments in simulation, using a simplified human model, reveal that supportive actions reduce the interference between agents, especially in more difficult tasks, but also cause the robot to take longer to complete the task. We implemented these modes on a physical robot in a user study where a human and a robot perform object placement on a shared table. Our results show that a supportive robot was perceived more favorably as a coworker and also reduced interference with the human in one of two scenarios. However, it also took longer to complete the task highlighting an interesting trade-off between task-efficiency and human-preference that needs to be considered before designing robot behavior for close-proximity manipulation scenarios.