Anyone within range of an 802.11 wireless network ("Wi-Fi") can use free software to collect the unencrypted web traffic of others on the network. However, many Wi-Fi users are completely unaware of the risk that this creates. This work aims to improve users' awareness about what they expose to others on Wi-Fi networks and provide them with some control. Our system, the Wi-Fi Privacy Ticker, displays information about the exposure of sensitive terms that are sent to and from a user's computer and prevents the unencrypted transmission of terms from the user's computer that she has identified as highly sensitive. In a three-week field study with 17 participants, we found that the Wi-Fi Privacy Ticker improved participants' awareness of the circumstances in which their personal information is transmitted. We show that this heightened awareness contributed to changes in their behavior while on Wi-Fi.

Increasingly, users access online services such as email, e-commerce, and social networking sites via 802.11-based wireless networks. As they do so, they expose a range of personal information such as their names, email addresses, and ZIP codes to anyone within broadcast range of the network. This paper presents results from an exploratory study that examined how users from the general public understand Wi-Fi, what their concerns are related to Wi-Fi use, and which practices they follow to counter perceived threats. Our results reveal that while users understand the practical details of Wi-Fi use reasonably well, they lack understanding of important privacy risks. In addition, users employ incomplete protective practices which results in a false sense of security and lack of concern while on Wi-Fi. Based on our results, we outline opportunities for technology to help address these problems.

Advances in location-enhanced technology are making it easier for us to be located by others. These new technologies present a difficult privacy tradeoff, as disclosing one's location to another person or service could be risky, yet valuable. To explore whether and what users are willing to disclose about their location to social relations, we conducted a three-phased formative study. Our results show that the most important factors were who was requesting, why the requester wanted the participant's location, and what level of detail would be most useful to the requester. After determining these, participants were typically willing to disclose either the most useful detail or nothing about their location. From our findings, we reflect on the decision process for location disclosure. With these results, we hope to influence the design of future location-enhanced applications and services.