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Sonja M. H. Tervola

dblp:405/1600 · DBLP profile ↗
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2ranked-venue papers
0as first author
2since 2021 · last 2026
0009-0003-3325-1105ORCID · reported

Domains — the database's venue-derived domains; a paper can count in several

Human-computer interaction and ubiquitous computing · 2 · 2 since 2021

Expertise — from the expertise taxonomy: the topics of the expert's papers under the CCF categories. A weight counts papers with recency: 1 for a paper about the topic, 0.3 when the topic is its context, halved every five years.

Human-computer interaction and pervasive computing
1 paper
Design research and methods · 77% Human-AI interaction · 23%

Topics — the 1 heaviest of 2, each with the papers that count most for it

TopicWeightPapersLastEvidence papers
Design research and methods › user-centered design
persona development
1.012026
Creating and Evaluating Personas Using Generative AI: A Scoping Review of 81 Articles · CHI 2026

Methods — techniques the papers use, named apart from their topics

scoping review · 1.0
YearPublicationVenuePosition
2026 Creating and Evaluating Personas Using Generative AI: A Scoping Review of 81 Articles
abstract
As generative AI (GenAI) is increasingly applied in persona development to represent real users, understanding the implications and limitations of this technology is essential for establishing robust practices. This scoping review analyzes how 81 articles (2022-2025) use GenAI techniques for the creation, evaluation, and application of personas. The articles exhibited good level of reproducibility, with 61% of articles sharing resources (personas, code, or datasets). Furthermore, conversational persona interfaces are increasingly provided alongside traditional profiles. However, nearly half (45%) of the articles lack evaluation, and the majority (86%) use only GPT models. In some articles, GenAI use creates a risk of circularity, in which the same GenAI model both generates and evaluates outputs. Our findings also suggest that GenAI seems to reduce the role of human developers in the persona-creation process. To mitigate the associated risks, we propose actionable guidelines for the responsible integration of GenAI into persona development.
Danial Amin 0001, Joni Salminen, Farhan Ahmed, Sonja M. H. Tervola, Sankalp Sethi, Jim Jansen
CHI4
2026 "Pathways to the Metaverse": Exploring the User Experience Mechanisms Driving Technology Acceptance in Virtual Lab Visits with an LLM-powered Avatar
abstract
Metaverse environments combined with large language models (LLMs) enable guided interaction through LLM-powered avatars that function as embodied conversational agents. In our study, we examined how scholars interact with an LLM-powered avatar modeled after a real professor during a virtual reality (VR) tour of a research lab. As little is known about how metaverse characteristics shape the user experience (UX) mechanisms that drive acceptance of such technologies, we conducted a 2 (avatar realism: abstract vs. hyperrealistic) × 2 (immersion: desktop vs. headset-based VR) within-subjects study (N= 30), where academic participants engaged in a virtual lab tour guided by the professor avatar. We conducted path analyses on three conceptual models and, based on the results, proposed the Virtual Lab Acceptance Model (VLAM), which features an experiential path (where perceived immersion increases empathy towards the avatar and task enjoyment) and a rational path (where perceived realism increases avatar credibility and task confidence). Flow states amplify these pathways by strengthening task experiences. Task enjoyment is the strongest predictor of behavioral intention. These findings inform HCI research on metaverse characteristics to drive technology acceptance through UX mechanisms, yielding design implications for developing LLM-powered avatars for virtual labs.
Xinyi Tu 0001, Francesco Biondani, Danial Amin 0001, Angelica Fabillar, Trang Thi Thu Xuan, Huma Bano Adeel, Sonja M. H. Tervola, Carlo Berlingeri, Franco Fummi, Joni Salminen, Jim Jansen
IUI7