Traditional short keyword queries are increasingly being replaced by longer, more detailed queries that reflect complex and nuanced user information needs, especially in conversational assistants equipped with web search capabilities. In this work, we present a methodology for automatically generating such human-style long-form queries (narratives) by clustering raw short queries to form synthetic search sessions, designed to reflect a real user's search behavior. Based on our human interpretation study of a 50-narrative set (comprising both human-written and automated narratives), 44% of the automated narratives are misidentified as human-written, underscoring not only the realism and complexity of the generated content but also its indistinguishability from authentic human narratives. Furthermore, we share a collection of automated narratives as a testbed for evaluating LLMs on long-form question answering (QA), which was used in the TREC 2025 RAG track. Our code is available at https://github.com/castorini/narrative-generation.

Large Language Models (LLMs) have significantly enhanced the capabilities of information access systems, especially with retrieval-augmented generation (RAG). Nevertheless, the evaluation of RAG systems remains a barrier to continued progress, a challenge we tackle in this work by proposing an automatic evaluation framework that is validated against human annotations. We believe that the nugget evaluation methodology provides a solid foundation for evaluating RAG systems. This approach, originally developed for the TREC Question Answering (QA) Track in 2003, evaluates systems based on atomic facts that should be present in good answers. Our efforts focus on ''refactoring'' this methodology, where we describe the AutoNuggetizer framework that specifically applies LLMs to both automatically create nuggets and automatically assign nuggets to system answers. In the context of the TREC 2024 RAG Track, we calibrate a fully automatic approach against strategies where nuggets are created manually or semi-manually by human assessors and then assigned manually to system answers. Based on results from a community-wide evaluation, we observe strong agreement at the run level between scores derived from fully automatic nugget evaluation and human-based variants. The agreement is stronger when individual framework components such as nugget assignment are automated independently. This suggests that our evaluation framework provides tradeoffs between effort and quality that can be used to guide the development of future RAG systems. However, further research is necessary to refine our approach, particularly in establishing robust per-topic agreement to diagnose system failures effectively.

Retrieval-augmented generation (RAG) enables large language models (LLMs) to generate answers with citations from source documents containing ''ground truth''. A crucial factor in RAG evaluation is ''support'', or whether the information in the cited documents supports the answer. We conducted a comparative study of submissions to the TREC 2024 RAG Track, evaluating an automatic LLM judge (GPT-4o) against human judges for support assessment. We considered two conditions: (1) fully manual assessments from scratch and (2) manual assessments with post-editing of LLM predictions. Our results indicate good agreement between human and GPT-4o predictions. Further analysis of the disagreements shows that an independent human judge correlates better with GPT-4o than a human judge, suggesting that LLM judges can be a reliable alternative for support assessment. We provide a qualitative analysis of human and GPT-4o errors to help guide future evaluations.

Constructing test collections in Information Retrieval (IR) is vital for evaluating search algorithms. Obtaining a diverse set of user queries for test collection construction can be challenging, and acquiring relevance judgments, which indicate the appropriateness of retrieved documents, is often costly and resource-intensive. Generating synthetic datasets using Large Language Models (LLMs) has recently gained significant attention in various applications. In information retrieval, while previous work exploited the capabilities of LLMs to generate synthetic queries or documents to augment training data and improve the performance of ranking models, using LLMs for constructing synthetic test collections is relatively unexplored. Previous studies demonstrate that LLMs have the potential to generate synthetic relevance judgments for use in the evaluation of information retrieval systems. In this paper, we comprehensively investigate whether it is possible to use LLMs to construct fully synthetic test collections by generating not only synthetic judgments but also synthetic queries. To qualify the efficacy of synthetic queries for examining system ordering, we analyze how these synthetic data are suitable for building a reliable and reusable test collection and the potential risks of bias such test collections may exhibit towards LLM-based models. Our comprehensive experiments indicate that test collections generated using LLMs can effectively and reliably evaluate system performance.

Experience management is an emerging business area where organizations focus on understanding the feedback of customers and employees in order to improve their end-to-end experiences. This results in a unique set of machine learning problems to help understand how people feel, discover issues they care about, and find which actions need to be taken on data that are different in content and distribution from traditional NLP domains. In this paper, we present a case study of building text analysis applications that perform multiple classification tasks efficiently in 12 languages in the nascent business area of experience management. In order to scale up modern ML methods on experience data, we leverage cross lingual and multi-task modeling techniques to consolidate our models into a single deployment to avoid overhead. We also make use of model compression and model distillation to reduce overall inference latency and hardware cost to the level acceptable for business needs while maintaining model prediction quality. Our findings show that multi-task modeling improves task performance for a subset of experience management tasks in both XLM-R and mBert architectures. Among the compressed architectures we explored, we found that MiniLM achieved the best compression/performance tradeoff. Our case study demonstrates a speedup of up to 15.61x with 2.60% average task degradation (or 3.29x speedup with 1.71% degradation) and estimated savings of 44% over using the original full-size model. These results demonstrate a successful scaling up of text classification for the challenging new area of ML for experience management.

A myriad of security challenges has accompanied the rapid proliferation of internet-of-things (IoT) smart-home devices. While smart-home security cameras, locks, digital speakers, and thermostats offer the promise of security, their naive implementations often introduce vulnerability into our digitally connected lives. We argue that the consumer demand for in-expensive IoT has led to a supply of grossly insecure devices. To examine this hypothesis, we examine the security of five inexpensive IoT devices from three separate vendors. In all five devices, our work uncovers immature software security efforts. Our findings discover new vulnerabilities, document legacy vulnerabilities due to software bill of materials (SBOM) issues, explore security mitigations in firmware, and examine the unsecured communication within the ecosystems of the devices. Our analysis discusses the root causes of these vulnerabilities. While these results indicate a snapshot of an immature and naive state of IoT software, there are several software development lifecycle processes that vendors can immediately implement to overcome the root causes of these vulnerabilities.

Eldar Kurtic, Daniel Campos, Tuan Nguyen, Elias Frantar, Mark Kurtz, Benjamin Fineran, Michael Goin, Dan Alistarh. Proceedings of the 2022 Conference on Empirical Methods in Natural Language Processing. 2022.

We articulate the design and implementation of the MS MARCO document ranking and passage ranking leaderboards. In contrast to "standard" community-wide evaluations such as those at TREC, which can be characterized as simultaneous games, leaderboards represent sequential games, where every player move is immediately visible to the entire community. The fundamental challenge with this setup is that every leaderboard submission leaks information about the held-out evaluation set, which conflicts with the fundamental tenant in machine learning about separation of training and test data. These "leaks", accumulated over long periods of time, threaten the validity of the insights that can be derived from the leaderboards. In this paper, we share our experiences grappling with this issue over the past few years and how our considerations are operationalized into a coherent submission policy. Our work provides a useful guide to help the community understand the design choices made in the popular MS MARCO leaderboards and offers lessons for designers of future leaderboards.

Evaluation efforts such as TREC, CLEF, NTCIR and FIRE, alongside public leaderboard such as MS MARCO, are intended to encourage research and track our progress, addressing big questions in our field. However, the goal is not simply to identify which run is "best", achieving the top score. The goal is to move the field forward by developing new robust techniques, that work in many different settings, and are adopted in research and practice. This paper uses the MS MARCO and TREC Deep Learning Track as our case study, comparing it to the case of TREC ad hoc ranking in the 1990s. We show how the design of the evaluation effort can encourage or discourage certain outcomes, and raising questions about internal and external validity of results. We provide some analysis of certain pitfalls, and a statement of best practices for avoiding such pitfalls. We summarize the progress of the effort so far, and describe our desired end state of "robust usefulness", along with steps that might be required to get us there.

The TREC Deep Learning (DL) Track studies ad hoc search in the large data regime, meaning that a large set of human-labeled training data is available. Results so far indicate that the best models with large data may be deep neural networks. This paper supports the reuse of the TREC DL test collections in three ways. First we describe the data sets in detail, documenting clearly and in one place some details that are otherwise scattered in track guidelines, overview papers and in our associated MS MARCO leaderboard pages. We intend this description to make it easy for newcomers to use the TREC DL data. Second, because there is some risk of iteration and selection bias when reusing a data set, we describe the best practices for writing a paper using TREC DL data, without overfitting. We provide some illustrative analysis. Finally we address a number of issues around the TREC DL data, including an analysis of reusability.

Leaderboards are a ubiquitous part of modern research in applied machine learning. By design, they sort entries into some linear order, where the top-scoring entry is recognized as the "state of the art" (SOTA). Due to the rapid progress being made today, particularly with neural models, the top entry in a leaderboard is replaced with some regularity. These are touted as improvements in the state of the art. Such pronouncements, however, are almost never qualified with significance testing. In the context of the MS MARCO document ranking leaderboard, we pose a specific question: How do we know if a run is significantly better than the current SOTA? Against the backdrop of recent IR debates on scale types, our study proposes an evaluation framework that explicitly treats certain outcomes as distinct and avoids aggregating them into a single-point metric. Empirical analysis of SOTA runs from the MS MARCO document ranking leaderboard reveals insights about how one run can be "significantly better" than another that are obscured by the current official evaluation metric ([email protected]).

Users of Web search engines reveal their information needs through queries and clicks, making click logs a useful asset for information retrieval. However, click logs have not been publicly released for academic use, because they can be too revealing of personally or commercially sensitive information. This paper describes a click data release related to the TREC Deep Learning Track document corpus. After aggregation and filtering, including a k -anonymity requirement, we find 1.4 million of the TREC DL URLs have 18 million connections to 10 million distinct queries. Our dataset of these queries and connections to TREC documents is of similar size to proprietary datasets used in previous papers on query mining and ranking. We perform some preliminary experiments using the click data to augment the TREC DL training data, offering by comparison: 28x more queries, with 49x more connections to 4.4x more URLs in the corpus. We present a description of the dataset's generation process, characteristics, use in ranking and other potential uses.

Yaobo Liang, Nan Duan, Yeyun Gong, Ning Wu, Fenfei Guo, Weizhen Qi, Ming Gong, Linjun Shou, Daxin Jiang, Guihong Cao, Xiaodong Fan, Ruofei Zhang, Rahul Agrawal, Edward Cui, Sining Wei, Taroon Bharti, Ying Qiao, Jiun-Hung Chen, Winnie Wu, Shuguang Liu, Fan Yang, Daniel Campos, Rangan Majumder, Ming Zhou. Proceedings of the 2020 Conference on Empirical Methods in Natural Language Processing (EMNLP). 2020.

As deep learning based models are increasingly being used for information retrieval, a major challenge is to ensure the availability of test collections for measuring their quality. Test collections are usually generated based on pooling results of various retrieval systems, but until recently this did not include deep learning systems. This raises a major challenge for reusable evaluation: Since deep learning based models use external resources (e.g. word embeddings) and advanced representations when compared to traditional methods, they may return different types of relevant document that were not identified in the original pooling. If so, test collections constructed using traditional methods could lead to biased and unfair evaluation results for deep learning systems. This paper uses simulated pooling to test the fairness and reusability of test collections, showing that especially when shallow pools (e.g. depth-10 pools) are used, pooling based on traditional systems only may lead to biased evaluation of deep learning systems.

This paper studies a new scenario in conversational search, conversational question suggestion, which leads search engine users to more engaging experiences by suggesting interesting, informative, and useful follow-up questions. We first establish a novel evaluation metric, usefulness, which goes beyond relevance and measures whether the suggestions provide valuable information for the next step of a user’s journey, and construct a public benchmark for useful question suggestion. Then we develop two suggestion systems, a BERT based ranker and a GPT-2 based generator, both trained with novel weak supervision signals that convey past users’ search behaviors in search sessions. The weak supervision signals help ground the suggestions to users’ information-seeking trajectories: we identify more coherent and informative sessions using encodings, and then weakly supervise our models to imitate how users transition to the next state of search. Our offline experiments demonstrate the crucial role our “next-turn” inductive training plays in improving usefulness over a strong online system. Our online A/B test in Bing shows that our more useful question suggestions receive 8% more user clicks than the previous system.

Lee Xiong, Chuan Hu, Chenyan Xiong, Daniel Campos, Arnold Overwijk. Proceedings of the 2019 Conference on Empirical Methods in Natural Language Processing and the 9th International Joint Conference on Natural Language Processing (EMNLP-IJCNLP). 2019.