Drawing upon the attitude theory, this study theorizes that commitment affects loafing behaviors and ISP compliance. Further, drawing upon the transfer theory, this study adopts the concepts of loafing and commitment transfer in order to explore whether social loafing will enhance employee cyberloafing and whether organizational commitment can enhance ISP commitment, both of which, in turn, influence ISP compliance intention. This study utilized structural equation modeling (SEM) to analyze survey data collected in July 2023 from 361 Taiwanese individuals affiliated with organizations or companies. The results show that social loafing has a strong positive effect on cyberloafing, which, in turn, has a strong negative effect on ISP compliance intention. Organizational commitment has a strong positive effect on ISP commitment, which, in turn, has a strong positive effect on ISP compliance intention. In addition, distortion of consequences moderates the relationship between social loafing and cyberloafing. Advantageous comparison moderates the relationship between cyberloafing and ISP compliance intention.

The study explores the effects of COVID-19 vaccine fake news on social media from the perspective of the elaboration likelihood model (ELM). The research model theorizes that factors of the central route and factors of the peripheral route influence panic vaccination intention through the third-person effect of fake news, personal norm, and the individual's attitude toward panic vaccination (i.e., the vaccination equivalent of “panic buying”). Data were collected via an online survey with 409 valid responses. The study applies partial least squares (PLS) structural equation modeling (SEM) to test the hypotheses. The findings have theoretical and practical implications and provide insights to help reduce the spread of fake news on social media during an outbreak to better ensure that people are not misled by fake news.

Research analyzing the growing, worrisome phenomenon of cyberbullying in social network sites (SNSs) tends to adopt a cognitive perspective. This study instead investigates SNS envy, an essential emotion often experienced by users, and its relationship with cyberbullying intentions. The authors apply appraisal theory of emotion as a framework to conceptualize the effects of SNS envy, then propose two competing views: a direct effect premised in general strain theory and an indirect effect rooted in moral disengagement theory. The examinations of these competing views use survey data gathered from Facebook. The results support the indirect but not the direct effect, suggesting that envy influences cyberbullying intentions through moral disengagement. This study explicates how envious users rationalize their cyberbullying behaviors by cognitively reinterpreting existing perceptions of the advantages exhibited by envied others in a SNS, which reveals the importance of considering negative emotions to explain the unsettling cyberbullying phenomenon more fully.

User loyalty or continued use is critical to the survival and development of any website. Focusing on the social network services (SNSs) context, this study proposes a research model for investigating individuals’ use motivations and the moderating role of habit with regard to gratification and continuance intention. This research integrates two influential media communication theories, media system dependency (MSD) and uses and gratifications, to examine SNSs-related behaviors. To comprehend online users’ motivations in depth, three motivations derived from MSD (understanding, orientation and play dependency relations) are operationalized as reflective, second-order constructs. The three motivations are theorized to affect parasocial interaction positively, and parasocial interaction is hypothesized to positively affect the gratification that individuals derive from SNSs usage. Furthermore, this study hypothesizes that gratification positively affects individuals’ continuance intention. Finally, we theorize that habit moderates the impact of gratification on continuance intention. Data collected from 657 Facebook users provide strong support for all six hypotheses. The results indicate that individuals’ motivations (i.e., the understanding, orientation and play dependency relations) positively affect parasocial interaction, which in turn has a positive effect on gratification, and subsequently continuance intention. In addition, the results show that habit has a small but negative moderating effect on the relationship between gratification and continuance intention. Implications for theory and practice are discussed, and suggestions are made for future research.

As with any other information system (IS), the success of online shopping depends largely on customer satisfaction and other factors that will eventually increase customers' loyalty intentions. This article integrates two major variables of technology acceptance model (TAM), trust, and fairness to construct a model for investigating the motivations behind customers' loyalty intentions towards online shopping. The hypothesised model is validated empirically using data collected from 311 customers of an online shopping store. The results indicated that distributive, procedural and interactional fairness were strong predictors of trust, which in turn influenced satisfaction. Distributive fairness and interactional fairness exhibited significant positive effects on satisfaction. Perceived usefulness and satisfaction influenced loyalty intention towards online shopping. Perceived ease of use acts indirectly on loyalty intention through the mediating effect of perceived usefulness. Implications for theory and practice and future research directions are discussed.

Previous research suggests that an eventual information technology (IT) success depends on both its initial adoption (acceptance) and subsequent continued usage (continuance). Theory of planned behaviour (TPB) has been successfully used to predict users' acceptance of IT. Yet, this theory has not been applied to the context of continuance of IT. This paper examines post-adoption cognitive beliefs and factors influencing one's intention to continue using (continuance) electronic services (e-services). Decomposed theory of planned behaviour (DTPB) is adapted from social psychology and integrated with theoretical and empirical findings from prior information systems (IS) usage research to theorize a model of e-service continuance. Specifically, the research model decomposes the perceived behavioural control components of TPB into Internet self-efficacy and perceived controllability, the subjective norm component into social influences and interpersonal influence, and the attitude component into perceived usefulness, perceived playfulness, and perceived risk. Nine research hypotheses derived from this model are empirically validated using a field survey of Web-based tax filing service users. The results suggest that users' continuance intention is determined by Internet self-efficacy and satisfaction. Satisfaction, in turn, is jointly determined by interpersonal influence, perceived usefulness, and perceived playfulness.