Article Rapid Scout: bridging the gulf between physical and virtual environments Share on Authors: David S. Ranson Cognitive Systems Engineering Laboratory, The Ohio State University, Columbus OH Cognitive Systems Engineering Laboratory, The Ohio State University, Columbus OHView Profile , Emily S. Patterson Cognitive Systems Engineering Laboratory, The Ohio State University, Columbus OH Cognitive Systems Engineering Laboratory, The Ohio State University, Columbus OHView Profile , Daniel L. Kidwell Cognitive Systems Engineering Laboratory, The Ohio State University, Columbus OH Cognitive Systems Engineering Laboratory, The Ohio State University, Columbus OHView Profile , Gavin A. Renner Cognitive Systems Engineering Laboratory, The Ohio State University, Columbus OH Cognitive Systems Engineering Laboratory, The Ohio State University, Columbus OHView Profile , Mike L. Matthews Cognitive Systems Engineering Laboratory, The Ohio State University, Columbus OH Cognitive Systems Engineering Laboratory, The Ohio State University, Columbus OHView Profile , Jim M. Corban Cognitive Systems Engineering Laboratory, The Ohio State University, Columbus OH Cognitive Systems Engineering Laboratory, The Ohio State University, Columbus OHView Profile , Emil Seculov Cognitive Systems Engineering Laboratory, The Ohio State University, Columbus OH Cognitive Systems Engineering Laboratory, The Ohio State University, Columbus OHView Profile , Constantine S. Souhleris Cognitive Systems Engineering Laboratory, The Ohio State University, Columbus OH Cognitive Systems Engineering Laboratory, The Ohio State University, Columbus OHView Profile Authors Info & Claims CHI '96: Proceedings of the SIGCHI Conference on Human Factors in Computing SystemsApril 1996 Pages 442–449https://doi.org/10.1145/238386.238602Online:13 April 1996Publication History 1citation493DownloadsMetricsTotal Citations1Total Downloads493Last 12 Months15Last 6 weeks0 Get Citation AlertsNew Citation Alert added!This alert has been successfully added and will be sent to:You will be notified whenever a record that you have chosen has been cited.To manage your alert preferences, click on the button below.Manage my AlertsNew Citation Alert!Please log in to your account Save to BinderSave to BinderCreate a New BinderNameCancelCreateExport CitationPublisher SiteGet Access

In domains like air traffic management, aircraft carrier operations, and space mission control, practitioners coordinate their activities through voice loops that allow communication among groups of people who are spatially separate. Voice loops have evolved into essential coordination support tools for experienced practitioners in space shuttle mission control, as well as other domains. We describe how voice loops support the coordination of activities and cognitive processes in event-driven domains like space shuttle mission control. We discuss how the loops help flight controllers synchronize their activities and integrate information, and how they facilitate directed communication and support the negotiation of interruptions. In addition, we suggest factors like attentional cues, implicit protocols, and the structure and features of the loops, which might govern the success of voice loops in the mission control domain. Our results should provide insight into the important functions that should be considered in the development of systems intended to support cooperative work.