Although marginalised young people have been proved to have less access to Information and Communication Technologies such as the Internet, their access to mobile phones does not differ from non-marginalised young people. Since mobile phones seem to play an important role in youth's life, delivering learning programmes via this piece of technology seems a promising idea. Thereby, to analyse the requirement of the future users of learning programmes to be designed is fundamental since little about their characteristics and needs is known. A triangulation of data, consisting of academic literature review, expert interview data and focus group data, led to valuable conclusions.