Cryptographic tools for authenticating the provenance of web-based information are a promising approach to increasing trust in online news and information. However, making these tools’ technical assurances sufficiently usable for news consumers is essential to realizing their potential. We conduct an online study with 160 participants to investigate how the presentation (visual vs. textual) and location (on a news article page or a third-party site) of the provenance information affects news consumers’ perception of the content’s credibility and trustworthiness, as well as the usability of the tool itself. We find that although the visual presentation of provenance information is more challenging to adopt than its text-based counterpart, this approach leads its users to put more faith in the credibility and trustworthiness of digital news, especially when situated internally to the news article.

Americans' trust in news is declining, and authenticity and transparency challenges in digital publishing contexts pose unique challenges to the ability to effectively gratify their information-seeking needs via online media. Cryptographic technologies and web-based provenance indicators have the potential to enhance the trustworthiness and transparency of digital communication, but better understandings of news consumers practices and needs are required to develop practical tools. Through a representative online survey of 400 digital news consumers and 19 follow-up interviews, we investigate how users authenticate and assign trust to news content, and identify specific needs pertaining to news transparency and authentication that could be met by digital news authentication tools. While many users currently rely on political ideology to assess news trustworthiness, we find that users of all political orientations see value in independent provenance and authentication tools for digital news.

Journalistic work is increasingly conducted using cooperative technologies. But while journalists need security and privacy just like professionals in sectors like health and education, constrained finances and missing legal requirements cause journalists to rely mostly on third-party platforms for their professional communications. In this study, we analyze how journalists manage professional collaborations across myriad tasks and contexts, with a focus on how their security and privacy concerns may shape these behaviors. We find that journalists' relatively open information-sharing practices may reflect the strength of their informal intra-organizational networks, rather than their organizational commitment per se. Moreover, while journalists' like many workers' manage their security and privacy concerns by avoiding sensitive communications via certain channels, the physical shrinking newsrooms of is reducing opportunities for the face-to-face communications journalists rely on for secure, private, professional exchange. Journalists' self-censorship on collaborative platforms therefore warrants particular attention given journalism's essential role in the public sphere.

Abstract A free and open press is a critical piece of the civil-society infrastructure that supports both established and emerging democracies. However, as the professional activities of reporting and publishing are increasingly conducted by digital means, computer security and privacy risks threaten free and independent journalism around the globe. Through interviews with 15 practicing journalists and 14 organizational stakeholders (supervising editors and technologists), we reveal the distinct - and sometimes conflicting-computer security concerns and priorities of different stakeholder groups within journalistic institutions, as well as unique issues in journalism compared to other types of organizations. As these concerns have not been deeply studied by those designing computer security practices or technologies that may benefit journalism, this research offers insight into some of the practical and cultural constraints that can limit the computer security and privacy practices of the journalism community as a whole. Based on these findings, we suggest paths for future research and development that can bridge these gaps through new tools and practices.

No abstract available.