Contextually aware intelligent agents are often required to understand the users and their surroundings in real-time. Our goal is to build Artificial Intelligence (AI) systems that can assist children in their learning process. Within such complex frameworks, Spoken Dialogue Systems (SDS) are crucial building blocks to handle efficient task-oriented communication with children in game-based learning settings. We are working towards a multimodal dialogue system for younger kids learning basic math concepts. Our focus is on improving the Natural Language Understanding (NLU) module of the task-oriented SDS pipeline with limited datasets. This work explores the potential benefits of data augmentation with paraphrase generation for the NLU models trained on small task-specific datasets. We also investigate the effects of extracting entities for conceivably further data expansion. We have shown that paraphrasing with model-in-the-loop (MITL) strategies using small seed data is a promising approach yielding improved performance results for the Intent Recognition task.

In this paper, we introduce ACAT-G, an interactive dialogue learning framework that incorporates constant human feedback into fine-tuning language models in order to assist conditioned dialog generation. The system takes in a limited amount of input from a human and generates personalized response corresponding to the context of the conversation within natural dialog time-frame. By combining inspirations from online learning, reinforcement learning, and large scale language models, we expect this project to provide a foundation for human-in-the-loop conditional dialog generation tasks.

Hsuan Su, Jiun-Hao Jhan, Fan-yun Sun, Saurav Sahay, Hung-yi Lee. Proceedings of the 2021 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies. 2021.

In this work, we develop a dataset for incremental temporal summarization in a multiparty dialogue.We use crowd-sourcing paradigm with a model-in-loop approach for collecting the summaries and compare them with the expert-generated summaries.We leverage the question generation paradigm to automatically generate questions from the dialogue, which can be used to validate the user participation and potentially also draw attention of the user towards the contents that need to be summarized.We then develop several models for abstractive summary generation in the Incremental temporal scenario.We perform a detailed analysis of the results and show that including the past context into the summary generation yields better summaries as measured by ROUGE scores.

Intelligent conversational agents, or chatbots, can take on various identities and are increasingly engaging in more human-centered conversations with persuasive goals. However, little is known about how identities and inquiry strategies influence the conversation's effectiveness. We conducted an online study involving 790 participants to be persuaded by a chatbot for charity donation. We designed a two by four factorial experiment (two chatbot identities and four inquiry strategies) where participants were randomly assigned to different conditions. Findings showed that the perceived identity of the chatbot had significant effects on the persuasion outcome (i.e., donation) and interpersonal perceptions (i.e., competence, confidence, warmth, and sincerity). Further, we identified interaction effects among perceived identities and inquiry strategies. We discuss the findings for theoretical and practical implications for developing ethical and effective persuasive chatbots. Our published data, codes, and analyses serve as the first step towards building competent ethical persuasive chatbots.

To realize the vision of a Semantic Web for Life Sciences, discovering relations between resources is essential. It is very difficult to automatically extract relations from Web pages expressed in natural language formats. On the other hand, because of the explosive growth of information, it is difficult to manually extract the relations. In this paper we present techniques to automatically discover relations between biomedical resources from the Web. For this purpose we retrieve relevant information from Web Search engines and Pubmed database using various lexico-syntactic patterns as queries over SOAP web services. The patterns are initially handcrafted but can be progressively learnt. The extracted relations can be used to construct and augment ontologies and knowledge bases. Experiments are presented for general biomedical relation discovery and domain specific search to show the usefulness of our technique.