With the growth of online information, many people are challenged in finding and reading the information most important for their interests. From 2008-2010 we built an experimental personalized news system where readers can subscribe to organized channels of information that are curated by experts. AI technology was employed to radically reduce the work load of curators and to efficiently present information to readers. The system has gone through three implementation cycles and processed over 16 million news stories from about 12,000 RSS feeds on over 8000 topics organized by 160 curators for over 600 registered readers. This paper describes the approach, engineering and AI technology of the system.

WYSIWIS (What You See Is What I See) is a foundational abstraction for multiuser interfaces that expresses many of the characteristics of a chalkboard in face-to-face meetings. In its strictest interpretation, it means that everyone can also see the same written information and also see where anyone else is pointing. In our attempts to build software support for collaboration in meetings, we have discovered that WYSIWIS is crucial, yet too inflexible when strictly enforced. This paper is about the design issues and choices that arose in our first generation of meeting tools based on WYSIWIS. Several examples of multiuser interfaces that start from this abstraction are presented. These tools illustrate that there are inherent conflicts between the needs of a group and the needs of individuals, since user interfaces compete for the same display space and meeting time. To help minimize the effect of these conflicts, constraints were relaxed along four key dimensions of WYSIWIS: display space, time of display, subgroup population, and congruence of view. Meeting tools must be designed to support the changing needs of information sharing during process transitions, as subgroups are formed and dissolved, as individuals shift their focus of activity, and as the group shifts from multiple parallel activities to a single focused activity and back again.

Cognoter is a program helps a cooperating group of people to organizing their thoughts for a presentation, e.g., a paper or talk. It is designed for use in the Colab, an experimental laboratory created at Xerox PARC to study computer support of cooperative real-time group problem-solving. Cognoter provides a multi-user interface and a structured meeting process. An annotated graph of ideas is built up by the group in three stages: brainstorming for idea generation, ordering for idea organization, and evaluation for choosing what will be finally be presented. Interesting aspects of Cognoter include direct spatial manipulation of ideas and their order relationships, support of parallel activity, and incremental progress toward a total ordering of ideas.

WYSIWIS (What You See Is What I See) is a foundational abstraction for multi-user interfaces that expresses many of the characteristics of a chalkboard in face-to-face meetings. In its strictest interpretation, it means that everyone can see the same written information and also where anyone else is pointing. We present several examples of multi-user interfaces that start from the WYSIWIS abstraction. In our attempts to build software support for collaboration in meetings, we have discovered that WYSIWIS is at once crucial and too inflexible in its strictest sense. WYSIWIS must be relaxed for all our software tools to better accommodate important interactions in meetings. Relaxations to WYSIWIS are characterized in terms of constraints on its four key dimensions: display space, time of display, subgroup population, and congruence of view.