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Angela Anqi Chen

dblp:319/3682 · DBLP profile ↗
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1ranked-venue papers
0as first author
1since 2021 · last 2022
—ORCID · none

Domains — the database's venue-derived domains; a paper can count in several

Human-computer interaction and ubiquitous computing · 1 · 1 since 2021

Expertise — from the expertise taxonomy: the topics of the expert's papers under the CCF categories. A weight counts papers with recency: 1 for a paper about the topic, 0.3 when the topic is its context, halved every five years.

Human-computer interaction and pervasive computing
1 paper
Health and well-being technologies · 56% Human-AI interaction · 44%
Network and information security
1 paper
Privacy and data protection · 100%

Topics — the 3 heaviest of 4, each with the papers that count most for it

TopicWeightPapersLastEvidence papers
Health and well-being technologies › long-term care
home care
0.612022
"A Second Voice": Investigating Opportunities and Challenges for Interactive Voice Assistants to Support Home Health Aides · CHI 2022
Human-AI interaction › voice assistants
voice assistant design
0.612022
"A Second Voice": Investigating Opportunities and Challenges for Interactive Voice Assistants to Support Home Health Aides · CHI 2022
Health and well-being technologies
care coordination
0.212022
"A Second Voice": Investigating Opportunities and Challenges for Interactive Voice Assistants to Support Home Health Aides · CHI 2022

Methods — techniques the papers use, named apart from their topics

semi-structured interviews · 1.1qualitative study · 1.1
YearPublicationVenuePosition
2022 "A Second Voice": Investigating Opportunities and Challenges for Interactive Voice Assistants to Support Home Health Aides
abstract
Home health aides are a vulnerable group of frontline caregivers who provide personal and medically-oriented care in patients’ homes. Their work is difficult and unpredictable, involving a mix of physical and emotional labor as they adapt to patients’ changing needs. Our paper presents an exploratory, qualitative study with 32 participants, that investigates design opportunities for Interactive Voice Assistants (IVAs) to support aides’ essential care work. We explore challenges and opportunities for IVAs to (1) fill gaps in aides’ access to information and care coordination, (2) assist with decision making and task completion, (3) advocate on behalf of aides, and (4) provide emotional support. We then discuss key implications of our work, including how materiality may impact perceived ownership and usage of IVAs, the need to carefully consider tensions around surveillance, accountability, data collection, and reporting, and the challenges of centering aides as essential workers in complex home health care contexts.
Vince Bartle, Janice Lyu, Freesoul El Shabazz-Thompson, Yunmin Oh, Angela Anqi Chen, Yu-Jan Chang, Kenneth Holstein, Nicola Dell
CHI5