Megan Chai

dblp:402/9508 · DBLP profile ↗
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3ranked-venue papers
0as first author
3since 2021 · last 2026
0009-0000-9961-6064ORCID · corroborated

Domains — the database's venue-derived domains; a paper can count in several

Human-computer interaction and ubiquitous computing · 2 · 2 since 2021Artificial intelligence and machine learning · 1 · 1 since 2021Graphics, computer vision, multimedia, augmented reality and games · 1 · 1 since 2021Applied, interdisciplinary, general and emerging computing · 1 · 1 since 2021

Expertise — from the expertise taxonomy: the topics of the expert's papers under the CCF categories. A weight counts papers with recency: 1 for a paper about the topic, 0.3 when the topic is its context, halved every five years.

Human-computer interaction and pervasive computing
2 papers
Collaborative and social computing · 39% Health and well-being technologies · 30% Human-AI interaction · 30%
Artificial intelligence
1 paper
Language models and text generation · 100%
Databases, data mining, and information retrieval
1 paper
Information retrieval · 100%

Topics — the 4 heaviest of 6, each with the papers that count most for it

TopicWeightPapersLastEvidence papers
Natural language and speech › Language models and text generation › LLM agents
large language model assistant
1.012026
PeerCoPilot: A Language Model-Powered Assistant for Behavioral Health Organizations · AAAI 2026
Collaborative and social computing › social support
peer support
1.012026
Large Language Models in Peer-Run Community Behavioral Health Services: Understanding Peer Specialists and Service Users' Perspectives on Opportunities, Risks, and Mitigation Strategies · CHI 2026
Information retrieval
retrieval-augmented generation
0.312026
PeerCoPilot: A Language Model-Powered Assistant for Behavioral Health Organizations · AAAI 2026
Collaborative and social computing › collaborative design
co-design with stakeholders
0.312026
Large Language Models in Peer-Run Community Behavioral Health Services: Understanding Peer Specialists and Service Users' Perspectives on Opportunities, Risks, and Mitigation Strategies · CHI 2026

Methods — techniques the papers use, named apart from their topics

retrieval-augmented generation · 3.0large language model · 3.0comicboarding · 1.0co-design workshops · 1.0
YearPublicationVenuePosition
2026 PeerCoPilot: A Language Model-Powered Assistant for Behavioral Health Organizations
abstract
Behavioral health conditions, which include mental health and substance use disorders, are the leading disease burden in the United States. Peer-run behavioral health organizations (PROs) critically assist individuals facing these conditions by combining mental health services with assistance for needs such as income, employment, and housing. However, limited funds and staffing make it difficult for PROs to address all service user needs. To assist peer providers at PROs with their day-to-day tasks, we introduce PeerCoPilot, a large language model (LLM)-powered assistant that helps peer providers create wellness plans, construct step-by-step goals, and locate organizational resources to support these goals. PeerCoPilot ensures information reliability through a retrieval-augmented generation pipeline backed by a large database of over 1,300 vetted resources. We conducted human evaluations with 15 peer providers and 6 service users and found that over 90% of users supported using PeerCoPilot. Moreover, we demonstrate that PeerCoPilot provides more reliable and specific information than a baseline LLM. PeerCoPilot is now used by a group of 5-10 peer providers at CSPNJ, a large behavioral health organization serving over 10,000 service users, and we are actively expanding PeerCoPilot's use.
Gao Mo, Naveen Raman 0001, Megan Chai, Cindy Peng, Shannon Pagdon, Nev Jones, Hong Shen 0004, Margaret Swarbrick, Fei Fang 0001
AAAI3
2026 "GenAI Defaults to Bias!" Gamify AI Literacy Through Reflections on Prompts
Qianou Ma, Megan Chai, Yike Tan, Jini Kim, Erik Harpstead, Geoff Kauffman, Sherry Tongshuang Wu
AIED2
2026 Large Language Models in Peer-Run Community Behavioral Health Services: Understanding Peer Specialists and Service Users' Perspectives on Opportunities, Risks, and Mitigation Strategies
abstract
Peer-run organizations (PROs) provide critical, recovery-based behavioral health support rooted in lived experience. As large language models (LLMs) enter this domain, their scale, conversationality, and opacity introduce new challenges for situatedness, trust, and autonomy. Partnering with Collaborative Support Programs of New Jersey (CSPNJ), a statewide PRO in the Northeastern United States, we used comicboarding, a co-design method, to conduct workshops with 16 peer specialists and 10 service users exploring perceptions of integrating an LLM-based recommendation system into peer support. Findings show that depending on how LLMs are introduced, constrained, and co-used, they can reconfigure in-room dynamics by sustaining, undermining, or amplifying the relational authority that grounds peer support. We identify opportunities, risks, and mitigation strategies across three tensions: bridging scale and locality, protecting trust and relational dynamics, and preserving peer autonomy amid efficiency gains. We contribute design implications that center lived-experience-in-the-loop, reframe trust as co-constructed, and position LLMs not as clinical tools but as relational collaborators in high-stakes, community-led care.
Cindy Peng, Megan Chai, Gao Mo, Naveen Raman 0001, Ningjing Tang, Shannon Pagdon, Margaret Swarbrick, Nev Jones, Fei Fang 0001, Hong Shen 0004
CHI2