Enrichment is critical for zoo animal welfare. Commonly used food-based approaches have limitations in terms of sensory diversity, agency, redundancy, time budget, and nutrition. Building on research into agency-based technologies, choice-driven enrichment, and species relevant sensory engagement, we developed an interactive proximity activated scented bubble system for two American black bears (Ursus americanus). This project integrates behavioral intervention with HCI methodology to create animal-controlled olfactory enrichment. Over a three-week deployment, we assessed (1) enrichment potential through system use, behavioral diversity, and habitat use; (2) usership via engagement patterns with the bubbles; (3) sense-making and agency through anticipation behaviors; and (4) human stakeholder perspectives via visitor and staff surveys. Results show the intervention increased target foraging and locomotive behaviors compared to post-feeding baselines, generated rich multi-modal interactions, and received positive stakeholder feedback, illustrating how technology can promote animal agency while supporting zoo welfare and educational missions.

Cognitively stimulating experiences are fundamental to supporting the welfare of zoo-housed animals. Puzzle-feeders are often initially engaging, but require frequent human intervention and often lack adaptability to support animals’ sustained cognitive engagement. We developed a modular adaptive puzzle-feeder designed to support user agency, independence, and multisensory feedback. The system was deployed over four weeks with an Arctic fox (Vulpes lagopus) across progressive difficulty levels and piloted with two coatis (Nasua narica). Combining HCI and animal science methodologies, we assessed (1) multisensory engagement, (2) changes in behavioral diversity and habitat utilization, (3) adaptation to puzzle complexity, and (4) impact on human stakeholders. Results show strong sustained engagement (46.5% time-budget), increased behavioral diversity, habitat exploration, strategic problem-solving, and positive keeper and visitor reactions. This work highlights how technology can support animal welfare and visitor experience, and how mixed HCI and ethological methods enable holistic evaluation of enrichment and animal usership.