Existing recommendation systems either rely on user interaction logs, such as online shopping history for shopping recommendations, or focus on text signals. However, item-based histories are not always accessible and generalizable for multimodal recommendation. We hypothesize that a user's visual history --- comprising images from daily life --- can offer rich, task-agnostic insights into their interests and preferences, and thus be leveraged for effective personalization. To this end, we propose VisualLens, a novel framework that leverages multimodal large language models (MLLMs) to enable personalization using task-agnostic visual history. VisualLens extracts, filters, and refines a spectrum user profile from the visual history to support personalized recommendation. We created two new benchmarks, Google-Review-V and Yelp-V, with task-agnostic visual histories, and show that VisualLens improves over state-of-the-art item-based multimodal recommendations by 5-10\% on Hit@3, and outperforms GPT-4o by 2-5\%. Further analysis shows that VisualLens is robust across varying history lengths and excels at adapting to both longer histories and unseen content categories.

Kai Sun, Yifan Xu, Hanwen Zha, Yue Liu, Xin Luna Dong. Proceedings of the 2024 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies (Volume 1: Long Papers). 2024.

Retrieval-Augmented Generation (RAG) has recently emerged as a promising solution to alleviate Large Language Model (LLM)’s deficiency in lack of knowledge. Existing RAG datasets, however, do not adequately represent the diverse and dynamic nature of real-world Question Answering (QA) tasks. To bridge this gap, we introduce the Comprehensive RAG Benchmark (CRAG), a factual question answering benchmark of 4,409 question-answer pairs and mock APIs to simulate web and Knowledge Graph (KG) search. CRAG is designed to encapsulate a diverse array of questions across five domains and eight question categories, reflecting varied entity popularity from popular to long-tail, and temporal dynamisms ranging from years to seconds. Our evaluation on this benchmark highlights the gap to fully trustworthy QA. Whereas most advanced LLMs achieve $\le 34\%$ accuracy on CRAG, adding RAG in a straightforward manner improves the accuracy only to 44%. State-of-the-art industry RAG solutions only answer 63% questions without any hallucination. CRAG also reveals much lower accuracy in answering questions regarding facts with higher dynamism, lower popularity, or higher complexity, suggesting future research directions. The CRAG benchmark laid the groundwork for a KDD Cup 2024 challenge, attracted thousands of participants and submissions. We commit to maintaining CRAG to serve research communities in advancing RAG solutions and general QA solutions. CRAG is available at https://github.com/facebookresearch/CRAG/.

Large language models (LLMs) demonstrate an impressive ability to internalize knowledge and answer natural language questions. Although previous studies validate that LLMs perform well on general knowledge while presenting poor performance on long-tail nuanced knowledge, the community is still doubtful about whether the traditional knowledge graphs should be replaced by LLMs. In this paper, we askif the schema of knowledge graph (i.e., taxonomy) is made obsolete by LLMs.Intuitively, LLMs should perform well on common taxonomies and at taxonomy levels that are common to people. Unfortunately, there lacks a comprehensive benchmark that evaluates the LLMs over a wide range of taxonomies from common to specialized domains and at levels from root to leaf so that we can draw a confident conclusion. To narrow the research gap, we constructed a novel taxonomy hierarchical structure discovery benchmark named TaxoGlimpse to evaluate the performance of LLMs over taxonomies. TaxoGlimpse covers ten representative taxonomies from common to specialized domains with in-depth experiments of different levels of entities in this taxonomy from root to leaf. Our comprehensive experiments of eighteen LLMs under three prompting settings validate that LLMs perform miserably poorly in handling specialized taxonomies and leaf-level entities. Specifically, the QA accuracy of the best LLM drops by up to 30% as we go from common to specialized domains and from root to leaf levels of taxonomies.

To perform well on a machine reading comprehension (MRC) task, machine readers usually require commonsense knowledge that is not explicitly mentioned in the given documents.This paper aims to extract a new kind of structured knowledge from scripts and use it to improve MRC.We focus on scripts as they contain rich verbal and nonverbal messages, and two relevant messages originally conveyed by different modalities during a short time period may serve as arguments of a piece of commonsense knowledge as they function together in daily communications.To save human efforts to name relations, we propose to represent relations implicitly by situating such an argument pair in a context and call it contextualized knowledge.To use the extracted knowledge to improve MRC, we compare several fine-tuning strategies to use the weakly-labeled MRC data constructed based on contextualized knowledge and further design a teacher-student paradigm with multiple teachers to facilitate the transfer of knowledge in weakly-labeled MRC data.Experimental results show that our paradigm outperforms other methods that use weaklylabeled data and improves a state-of-the-art baseline by 4.3% in accuracy on a Chinese multiple-choice MRC dataset C 3 , wherein most of the questions require unstated prior knowledge.We also seek to transfer the knowledge to other tasks by simply adapting the resulting student reader, yielding a 2.9% improvement in F1 on a relation extraction dataset DialogRE, demonstrating the potential usefulness of the knowledge for non-MRC tasks that require document comprehension.Interior.Runaway office.Day.

Kai Sun, Seungwhan Moon, Paul Crook, Stephen Roller, Becka Silvert, Bing Liu, Zhiguang Wang, Honglei Liu, Eunjoon Cho, Claire Cardie. Proceedings of the 2021 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies. 2021.

We present the first human-annotated dialoguebased relation extraction (RE) dataset Dialo-gRE, aiming to support the prediction of relation(s) between two arguments that appear in a dialogue.We further offer DialogRE as a platform for studying cross-sentence RE as most facts span multiple sentences.We argue that speaker-related information plays a critical role in the proposed task, based on an analysis of similarities and differences between dialogue-based and traditional RE tasks.Considering the timeliness of communication in a dialogue, we design a new metric to evaluate the performance of RE methods in a conversational setting and investigate the performance of several representative RE methods on DialogRE.Experimental results demonstrate that a speaker-aware extension on the best-performing model leads to gains in both the standard and conversational evaluation settings.DialogRE is available at https:// dataset.org/dialogre/.

Liang Xu, Hai Hu, Xuanwei Zhang, Lu Li, Chenjie Cao, Yudong Li, Yechen Xu, Kai Sun, Dian Yu, Cong Yu, Yin Tian, Qianqian Dong, Weitang Liu, Bo Shi, Yiming Cui, Junyi Li, Jun Zeng, Rongzhao Wang, Weijian Xie, Yanting Li, Yina Patterson, Zuoyu Tian, Yiwen Zhang, He Zhou, Shaoweihua Liu, Zhe Zhao, Qipeng Zhao, Cong Yue, Xinrui Zhang, Zhengliang Yang, Kyle Richardson, Zhenzhong Lan. Proceedings of the 28th International Conference on Computational Linguistics. 2020.

Machine reading comprehension tasks require a machine reader to answer questions relevant to the given document. In this paper, we present the first free-form multiple-Choice Chinese machine reading Comprehension dataset (C 3 ), containing 13,369 documents (dialogues or more formally written mixed-genre texts) and their associated 19,577 multiple-choice free-form questions collected from Chinese-as-a-second-language examinations. We present a comprehensive analysis of the prior knowledge (i.e., linguistic, domain-specific, and general world knowledge) needed for these real-world problems. We implement rule-based and popular neural methods and find that there is still a significant performance gap between the best performing model (68.5%) and human readers (96.0%), especiallyon problems that require prior knowledge. We further study the effects of distractor plausibility and data augmentation based on translated relevant datasets for English on model performance. We expect C 3 to present great challenges to existing systems as answering 86.8% of questions requires both knowledge within and beyond the accompanying document, and we hope that C 3 can serve as a platform to study how to leverage various kinds of prior knowledge to better understand a given written or orally oriented text. C 3 is available at https://dataset.org/c3/ .

Recently, pre-trained language models have achieved remarkable success in a broad range of natural language processing tasks.However, in multilingual setting, it is extremely resource-consuming to pre-train a deep language model over large-scale corpora for each language.Instead of exhaustively pre-training monolingual language models independently, an alternative solution is to pre-train a powerful multilingual deep language model over large-scale corpora in hundreds of languages.However, the vocabulary size for each language in such a model is relatively small, especially for low-resource languages.This limitation inevitably hinders the performance of these multilingual models on tasks such as sequence labeling, wherein in-depth token-level or sentence-level understanding is essential.In this paper, inspired by previous methods designed for monolingual settings, we investigate two approaches (i.e., joint mapping and mixture mapping) based on a pre-trained multilingual model BERT for addressing the out-of-vocabulary (OOV) problem on a variety of tasks, including part-of-speech tagging, named entity recognition, machine translation quality estimation, and machine reading comprehension.Experimental results show that using mixture mapping is more promising.To the best of our knowledge, this is the first work that attempts to address and discuss the OOV issue in multilingual settings.

Remarkable success has been achieved in the last few years on some limited machine reading comprehension (MRC) tasks.However, it is still difficult to interpret the predictions of existing MRC models.In this paper, we focus on extracting evidence sentences that can explain or support the answers of multiplechoice MRC tasks, where the majority of answer options cannot be directly extracted from reference documents.Due to the lack of ground truth evidence sentence labels in most cases, we apply distant supervision to generate imperfect labels and then use them to train an evidence sentence extractor.To denoise the noisy labels, we apply a recently proposed deep probabilistic logic learning framework to incorporate both sentence-level and cross-sentence linguistic indicators for indirect supervision.We feed the extracted evidence sentences into existing MRC models and evaluate the end-to-end performance on three challenging multiplechoice MRC datasets: MultiRC, RACE, and DREAM, achieving comparable or better performance than the same models that take as input the full reference document.To the best of our knowledge, this is the first work extracting evidence sentences for multiple-choice MRC.

We present DREAM, the first dialogue-based multiple-choice reading comprehension data set. Collected from English as a Foreign Language examinations designed by human experts to evaluate the comprehension level of Chinese learners of English, our data set contains 10,197 multiple-choice questions for 6,444 dialogues. In contrast to existing reading comprehension data sets, DREAM is the first to focus on in-depth multi-turn multi-party dialogue understanding. DREAM is likely to present significant challenges for existing reading comprehension systems: 84% of answers are non-extractive, 85% of questions require reasoning beyond a single sentence, and 34% of questions also involve commonsense knowledge. We apply several popular neural reading comprehension models that primarily exploit surface information within the text and find them to, at best, just barely outperform a rule-based approach. We next investigate the effects of incorporating dialogue structure and different kinds of general world knowledge into both rule-based and (neural and non-neural) machine learning-based reading comprehension models. Experimental results on the DREAM data set show the effectiveness of dialogue structure and general world knowledge. DREAM is available at https://dataset.org/dream/ .