Over the years, the Web has evolved from simple text content from one server to a complex ecosystem with different types of content from servers spread across several administrative domains. There is anecdotal evidence of users being frustrated with high page load times. Because page load times are known to directly impact user satisfaction, providers would like to understand if and how the complexity of their Web sites affects the user experience. While there is an extensive literature on measuring Web graphs, Web site popularity, and the nature of Web traffic, there has been little work in understanding how complex individual Web sites are, and how this complexity impacts the clients' experience. This paper is a first step to address this gap. To this end, we identify a set of metrics to characterize the complexity of Web sites both at a content level (e.g., number and size of images) and service level (e.g., number of servers/origins). We find that the distributions of these metrics are largely independent of a Web site's popularity rank. However, some categories (e.g., News) are more complex than others. More than 60% of Web sites have content from at least five non-origin sources, and these contribute more than 35% of the bytes downloaded. In addition, we analyze which metrics are most critical for predicting page render and load times and find that the number of objects requested is the most important factor. With respect to variability in load times, however, we find that the number of servers is the best indicator.

Existing cloud computing platforms leave it up to applications to deal with the complexities associated with data replication and propagation across data centers. In our work, we propose the CSPAN key-value store to instead export a unified view of storage services in several geographically distributed data centers. To minimize the cost incurred by application providers, we combine two principles. First, CSPAN spans the data centers of multiple cloud providers. Second, CSPAN judiciously trades off the lower latencies and the higher storage and data propagation costs based on an application's anticipated workload, latency goals, and consistency requirements.

By offering storage services in several geographically distributed data centers, cloud computing platforms enable applications to offer low latency access to user data. However, application developers are left to deal with the complexities associated with choosing the storage services at which any object is replicated and maintaining consistency across these replicas.

User privacy has been an increasingly growing concern in online social networks (OSNs). While most OSNs today provide some form of privacy controls so that their users can protect their shared content from other users, these controls are typically not sufficiently expressive and/or do not provide fine-grained protection of information. In this paper, we consider the introduction of a new privacy control---group messaging on Twitter, with users having fine-grained control over who can see their messages. Specifically, we demonstrate that such a privacy control can be offered to users of Twitter today without having to wait for Twitter to make changes to its system. We do so by designing and implementing Twitsper, a wrapper around Twitter that enables private group communication among existing Twitter users while preserving Twitter's commercial interests. Our design preserves the privacy of group information (i.e., who communicates with whom) both from the Twitsper server as well as from undesired Twitsper users. Furthermore, our evaluation shows that our implementation of Twitsper imposes minimal server-side bandwidth requirements and incurs low client-side energy consumption. Our Twitsper client for Android-based devices has been downloaded by over 1000 users and its utility has been noted by several media articles.

Over the years, the web has evolved from simple text content from one server to a complex ecosystem with different types of content from servers spread across several administrative domains. There is anecdotal evidence of users being frustrated with high page load times or when obscure scripts cause their browser windows to freeze. Because page load times are known to directly impact user satisfaction, providers would like to understand if and how the complexity of their websites affects the user experience.