An oft-repeated ideal of personal information management (PIM) is to have “the right information, at the right time, in the right place…” for the current need. But the technologies and innovations that bring us ever closer to this ideal carry costs as well as benefits. In this ninth in a series of PIM workshops, we give closer, critical consideration to the “right time, right place” ideal of PIM. Can we manage the potential downsides involved in achieving this ideal, while preserving its obvious benefits? Or should we revise our ideal of PIM?

Abstract Death is an inevitable part of life and highly relevant to information management: its approach often requires preparation, and its occurrence often demands a response. Many works in information science have acknowledged so much, and yet death is rarely a focused topic, appearing instead sporadically and disconnected across research. As a result there is no introduction to, overview of, or synthesis across studies on death and information. We therefore conducted an extensive literature search and reviewed nearly 300 scholarly publications at the intersection of death and information (and data) management. Covering seven topics in total, we review two groups of work directly engaging information management in relation to death (digital possessions, inheritance, and legacy; information behavior, needs, and practices around death), three engaging death and technology that require information and its management (death and the Internet, thanatosensitive design and technology‐augmented death practices, and the digital afterlife and digital immortality), and two reflecting the ethical and legal dimensions unique to death and information. We then integrate the collective findings to summarize the landscape of death‐related information research, outline remaining challenges for individuals, families, institutions, and society, and identify promising directions for future information science research.

Computer users spend time every day interacting with digital files and folders, including downloading, moving, naming, navigating to, searching for, sharing, and deleting them. Such file management has been the focus of many studies across various fields, but has not been explicitly acknowledged nor made the focus of dedicated review. In this article we present the first dedicated review of this topic and its research, synthesizing more than 230 publications from various research domains to establish what is known and what remains to be investigated, particularly by examining the common motivations, methods, and findings evinced by the previously furcate body of work. We find three typical research motivations in the literature reviewed: understanding how and why users store, organize, retrieve, and share files and folders, understanding factors that determine their behavior, and attempting to improve the user experience through novel interfaces and information services. Relevant conceptual frameworks and approaches to designing and testing systems are described, and open research challenges and the significance for other research areas are discussed. We conclude that file management is a ubiquitous, challenging, and relatively unsupported activity that invites and has received attention from several disciplines and has broad importance for topics across information science.

Although many challenges of managing computer files have been identified in past studies -- and many alternative prototypes made -- the scale and structure of personal file collections remain relatively unknown. We studied 348 such collections, and found they are typically considerably larger in scale (30-190 thousand files) and structure (folder trees twice taller and many times wider) than previously thought, which suggests files and folders are used now more than ever despite advances in Web storage, desktop search, and tagging. Data along many measures within and across collections were log normally distributed, indicating that personal collections resemble imbalanced, group-made collections and confirming the intuition that personal information management behaviour varies greatly. Directions for the generation of test collections and other future research are discussed.

Many large digital collections are organized by sorting their items into topics and arranging these topics hierarchically, such as those displayed in a tree view. The resulting information organization structures mitigate some of the challenges of searching digital information realms; however, the topic hierarchies are often large and complex, and thus difficult to navigate. Automated techniques have been shown to produce significantly smaller, simplified versions of existing topic hierarchies while preserving access to the majority of the collection, but these simplified topic hierarchies have never been tested with human participants, and so it is not clear what effect simplification would have on the exploration and use of such structures for browsing and retrieval. This study partly addresses this gap by performing a comparative test with three groups of university students (N=62) performing ten topic hierarchy exploration tasks using one of three versions of the Library of Congress Subject Headings (LCSH) hierarchy: 1) the original LCSH hierarchy, acting as a baseline, 2) a shallower version of 1), and 3) a narrower version of 2). A quantitative analysis of measures of accuracy, time, and browsing shows that participants using the simplified trees were significantly more accurate and faster than those using the unmodified tree, and the narrower, balanced tree was also faster than the shallower tree. These results show that automated topic hierarchy simplification can facilitate the use of such hierarchies, which has implications for the development of information organization theory and human-information interaction techniques for similar information structures.

Researchers have been studying personal information management (PIM) for many years, but little exists by way of practical advice for how individuals should manage their own information. We employed the Delphi Method to engage PIM researchers with expertise in a variety of relevant areas in a five-round extended dialog about PIM practices. Participants identified key everyday choices of PIM, suggested alternatives, and identified pros and cons of each alternative. Our contributions include: 1) a set of 36 PIM practices, along with pros, cons, and recommendations for or against each practice, 2) directions of future research and development including "near-future" improvements in tool support and 3) a detailed description of how we applied the Delphi Method to study PIM and how it might be used more widely in HCI research as a complement to more established methods of inquiry.

Many large digital collections are currently organized by subject; although useful, these information organization structures are large and complex and thus difficult to browse. Current online tools and visualization prototypes show small, localized subsets and do not provide the ability to explore the predominant patterns of the overall subject structure. This study describes subject tree modifications that facilitate browsing for documents by capitalizing on the highly uneven distribution of real‐world collections. The approach is demonstrated on two large collections organized by the Library of Congress Subject Headings (LCSH) and Medical Subject Headings (MeSH). Results show that the LCSH subject tree can be reduced to 49% of its initial complexity while maintaining access to 83% of the collection, and the MeSH tree can be reduced to 45% of its initial complexity while maintaining access to 97% of the collection. A simple solution to negate the loss of access is discussed. The visual impact is demonstrated by using traditional outline views and a slider control allowing searchers to change the subject structure dynamically according to their needs. This study has implications for the development of information organization theory and human–information interaction techniques for subject trees.