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Jonathan Ferrar

dblp:141/4079 · DBLP profile ↗
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1ranked-venue papers
0as first author
0since 2021 · last 2014
—ORCID · none

Domains — the database's venue-derived domains; a paper can count in several

Human-computer interaction and ubiquitous computing · 1

Expertise — from the expertise taxonomy: the topics of the expert's papers under the CCF categories. A weight counts papers with recency: 1 for a paper about the topic, 0.3 when the topic is its context, halved every five years.

Human-computer interaction and pervasive computing
1 paper
Collaborative and social computing · 100%

Topics — the 2 heaviest of 2, each with the papers that count most for it

TopicWeightPapersLastEvidence papers
Collaborative and social computing › social media
enterprise social media
0.212014
Understanding employee social media chatter with enterprise social pulse · CSCW 2014
Collaborative and social computing
sentiment analysis
0.112014
Understanding employee social media chatter with enterprise social pulse · CSCW 2014

Methods — techniques the papers use, named apart from their topics

survey · 0.2interviews · 0.2
YearPublicationVenuePosition
2014 Understanding employee social media chatter with enterprise social pulse
abstract
The rise of social media in the enterprise has enabled new ways for employees to speak up and communicate openly with colleagues. This rich textual data can potentially be mined to better understand the opinions and sentiment of employees for the benefit of the organization. In this paper, we introduce Enterprise Social Pulse (ESP) -- a tool designed to support analysts whose job involves understanding employee chatter. ESP aggregates and analyzes data from internal and external social media sources while respecting employee privacy. It surfaces the data through a user interface that supports organic results and keyword search, data segmentation and filtering, and several analytics and visualization features. An evaluation of ESP was conducted with 19 Human Resources professionals. Results from a survey and interviews with participants revealed the value and willingness to use ESP, but also surfaced challenges around deploying an employee social media listening solution in an organization.
N. Sadat Shami, Laura Panc, Casey Dugan, Tristan Ratchford, Jamie C. Rasmussen, Yannick Assogba, Tal Steier, Todd Soule, Stela Lupushor, Werner Geyer, Ido Guy, Jonathan Ferrar
CSCW13