Neural network methods have achieved great success in sentiment classification. Recent studies have found that incorporating user and product information can effectively improve the performance of review sentiment classification. However, most of these studies only concentrate on the influence of users and products, ignoring the inherent correlation between users or products. This information is important for users or products since they can obtain more information from similar users or products. In this paper, we propose a novel framework for review rating prediction with user and product memory. First, besides the original user or product representations, we construct inferred representations from representative users or products which are stored in memory slots. These memory units can be viewed as refined knowledge representations of users or products learned from the data. Then, we employ two hierarchical networks with user attention and product attention using both the original and inferred representations. Experiments on benchmark datasets show that our method can achieve state-of-the-art performance. Besides, our approach performs much more better in cold-start scenarios where the training data is scarce.

Twitter is a popular social media platform for information sharing and dissemination. Many Twitter users post tweets to share their experiences about drugs and adverse drug reactions. Automatic detection of tweets mentioning drug names and adverse drug reactions at a large scale has important applications such as pharmacovigilance. However, detecting drug name and adverse drug reaction mentioning tweets is very challenging, because tweets are usually very noisy and informal, and there are massive misspellings and user-created abbreviations for these mentions. In addition, these mentions are usually context dependent. In this paper, we propose a neural approach with hierarchical tweet representation and multi-head self-attention mechanism to jointly detect tweets mentioning drug names and adverse drug reactions. In order to alleviate the influence of massive misspellings and user-created abbreviations in tweets, we propose to use a hierarchical tweet representation model to first learn word representations from characters and then learn tweet representations from words. In addition, we propose to use multi-head self-attention mechanism to capture the interactions between words to fully model the contexts of tweets. Besides, we use additive attention mechanism to select the informative words to learn more informative tweet representations. Experimental results validate the effectiveness of our approach.

Sentence-level sentiment classification aims to mine fine-grained sentiment information from texts. Existing methods for this task are usually based on supervised learning and rely on massive labeled sentences for model training. However, annotating sufficient sentences is expensive and time-consuming. In this paper, we propose a neural sentence-level sentiment classification approach which can exploit heterogeneous sentiment supervision and reduce the dependence on labeled sentences. Besides the sentence-level supervision from labeled sentences, our approach can also incorporate the word-level supervision extracted from sentiment lexicons, document-level supervision extracted from labeled documents and sentiment relations between sentences extracted from unlabeled documents. A unified neural framework is proposed to fuse heterogeneous sentiment supervision to train sentence-level sentiment classification model. Experiments on benchmark datasets validate the effectiveness of our approach.

Sentence-level sentiment classification is important to understand users' fine-grained opinions. Existing methods for sentence-level sentiment classification are mainly based on supervised learning. However, it is difficult to obtain sentiment labels of sentences since manual annotation is expensive and time-consuming. In this paper, we propose an approach for sentence-level sentiment classification without the need of sentence labels. More specifically, we propose a unified framework to incorporate two types of weak supervision, i.e., document-level and word-level sentiment labels, to learn the sentence-level sentiment classifier. In addition, the contextual information of sentences and words extracted from unlabeled sentences is incorporated into our approach to enhance the learning of sentiment classifier. Experiments on benchmark datasets show that our approach can effectively improve the performance of sentence-level sentiment classification.

We propose a collaborative multi-domain sentiment classification approach to train sentiment classifiers for multiple domains simultaneously. In our approach, the sentiment information in different domains is shared to train more accurate and robust sentiment classifiers for each domain when labeled data is scarce. Specifically, we decompose the sentiment classifier of each domain into two components, a global one and a domain-specific one. The global model can capture the general sentiment knowledge and is shared by various domains. The domain-specific model can capture the specific sentiment expressions in each domain. In addition, we extract domain-specific sentiment knowledge from both labeled and unlabeled samples in each domain and use it to enhance the learning of domain-specific sentiment classifiers. Besides, we incorporate the similarities between domains into our approach as regularization over the domain-specific sentiment classifiers to encourage the sharing of sentiment information between similar domains. Two kinds of domain similarity measures are explored, one based on textual content and the other one based on sentiment expressions. Moreover, we introduce two efficient algorithms to solve the model of our approach. Experimental results on benchmark datasets show that our approach can effectively improve the performance of multi-domain sentiment classification and significantly outperform baseline methods.

The popularity of microblogging platforms, such as Twitter, makes them important for information dissemination and sharing. However, they are also recognized as ideal places by spammers to conduct social spamming. Massive social spammers and spam messages heavily hurt the user experience and hinder the healthy development of microblogging systems. Thus, effectively detecting the social spammers and spam messages in microblogging is of great value. Existing studies mainly regard social spammer detection and spam message detection as two separate tasks. However, social spammers and spam messages have strong connections, since social spammers tend to post more spam messages and spam messages have high probabilities to be posted by social spammers. Combining social spammer detection with spam message detection has the potential to boost the performance of each task. In this paper, we propose a unified framework for social spammer and spam message co-detection in microblogging. Our framework utilizes the posting relations between users and messages to combine social spammer detection with spam message detection. In addition, we extract the social relations between users as well as the connections between messages, and incorporate them into our framework as regularization terms over the prediction results. Besides, we introduce an efficient optimization method to solve our framework. Extensive experiments on a real-world microblog dataset demonstrate that our framework can significantly and consistently improve the performance of both social spammer detection and spam message detection.