Gaurav Verma, Rynaa Grover, Jiawei Zhou, Binny Mathew, Jordan Kraemer, Munmun Choudhury, Srijan Kumar. Proceedings of the 62nd Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers). 2024.

Recently, influence functions present an apparatus for achieving explainability for deep neural models by quantifying the perturbation of individual train instances that might impact a test prediction. Our objectives in this paper are twofold. First we incorporate influence functions as a feedback into the model to improve its performance. Second, in a dataset extension exercise, using influence functions to automatically identify data points that have been initially ‘silver’ annotated by some existing method and need to be cross-checked (and corrected) by annotators to improve the model performance. To meet these objectives, in this paper, we introduce InfFeed, which uses influence functions to compute the influential instances for a target instance. Toward the first objective, we adjust the label of the target instance based on its influencer(s) label. In doing this, InfFeed outperforms the state-of-the-art baselines (including LLMs) by a maximum macro F1-score margin of almost 4% for hate speech classification, 3.5% for stance classification, and 3% for irony and 2% for sarcasm detection. Toward the second objective we show that manually re-annotating only those silver annotated data points in the extension set that have a negative influence can immensely improve the model performance bringing it very close to the scenario where all the data points in the extension set have gold labels. This allows for huge reduction of the number of data points that need to be manually annotated since out of the silver annotated extension dataset, the influence function scheme picks up ~1/1000 points that need manual correction.

Abusive language is a concerning problem in online social media. Past research on detecting abusive language covers different platforms, languages, demographies, etc. However, models trained using these datasets do not perform well in cross-domain evaluation settings. To overcome this, a common strategy is to use a few samples from the target domain to train models to get better performance in that domain (cross-domain few-shot training). However, this might cause the models to overfit the artefacts of those samples. A compelling solution could be to guide the models toward rationales, i.e., spans of text that justify the text’s label. This method has been found to improve model performance in the in-domain setting across various NLP tasks. In this paper, we propose RGFS (Rationale-Guided Few-Shot Classification) for abusive language detection. We first build a multitask learning setup to jointly learn rationales, targets, and labels, and find a significant improvement of 6% macro F1 on the rationale detection task over training solely rationale classifiers. We introduce two rationale-integrated BERT-based architectures (the RGFS models) and evaluate our systems over five different abusive language datasets, finding that in the few-shot classification setting, RGFS-based models outperform baseline models by about 7% in macro F1 scores and perform competitively to models finetuned on other source domains. Furthermore, RGFS-based models outperform LIME/SHAP-based approaches in terms of plausibility and are close in performance in terms of faithfulness. Disclaimer: This paper contains material that many will find offensive or hateful. However, this cannot be avoided owing to the nature of the work.

Hate speech has become one of the most significant issues in modern society, having implications in both the online and the offline world. Due to this, hate speech research has recently gained a lot of traction. However, most of the work has primarily focused on text media with relatively little work on images and even lesser on videos. Thus, early stage automated video moderation techniques are needed to handle the videos that are being uploaded to keep the platform safe and healthy. With a view to detect and remove hateful content from the video sharing platforms, our work focuses on hate video detection using multi-modalities. To this end, we curate ~43 hours of videos from BitChute and manually annotate them as hate or non-hate, along with the frame spans which could explain the labelling decision. To collect the relevant videos we harnessed search keywords from hate lexicons. We observe various cues in images and audio of hateful videos. Further, we build deep learning multi-modal models to classify the hate videos and observe that using all the modalities of the videos improves the overall hate speech detection performance (accuracy=0.798, macro F1-score=0.790) by ~5.7% compared to the best uni-modal model in terms of macro F1 score. In summary, our work takes the first step toward understanding and modeling hateful videos on video hosting platforms such as BitChute.

Social media sites such as Twitter and Facebook have connected billions of people and given the opportunity to the users to share their ideas and opinions instantly. That being said, there are several negative consequences as well such as online harassment, trolling, cyber-bullying, fake news, and hate speech. Out of these, hate speech presents a unique challenge as it is deeply engraved into our society and is often linked with offline violence. Social media platforms rely on human moderators to identify hate speech and take necessary action. However, with the increase in online hate speech, these platforms are turning toward automated hate speech detection and mitigation systems. This shift brings several challenges to the plate, and hence, is an important avenue to explore for the computation social science community.

Exploiting social media to spread hate has tremendously increased over the years. Lately, multi-modal hateful content such as memes has drawn relatively more traction than uni-modal content. Moreover, the availability of implicit content payloads makes them fairly challenging to be detected by existing hateful meme detection systems. In this paper, we present a use case study to analyze such systems’ vulnerabilities against external adversarial attacks. We find that even very simple perturbations in uni-modal and multi-modal settings performed by humans with little knowledge about the model can make the existing detection models highly vulnerable. Empirically, we find a noticeable performance drop of as high as 10% in the macro-F1 score for certain attacks. As a remedy, we attempt to boost the model’s robustness using contrastive learning as well as an adversarial training-based method - VILLA. Using an ensemble of the above two approaches, in two of our high resolution datasets, we are able to (re)gain back the performance to a large extent for certain attacks. We believe that ours is a first step toward addressing this crucial problem in an adversarial setting and would inspire more such investigations in the future.

Recently, many studies have tried to create generation models to assist counter speakers by providing counterspeech suggestions for combating the explosive proliferation of online hate. However, since these suggestions are from a vanilla generation model, they might not include the appropriate properties required to counter a particular hate speech instance. In this paper, we propose CounterGeDi - an ensemble of generative discriminators (GeDi) to guide the generation of a DialoGPT model toward more polite, detoxified, and emotionally laden counterspeech. We generate counterspeech using three datasets and observe significant improvement across different attribute scores. The politeness and detoxification scores increased by around 15% and 6% respectively, while the emotion in the counterspeech increased by at least 10% across all the datasets. We also experiment with triple-attribute control and observe significant improvement over single attribute results when combining complementing attributes, e.g., politeness, joyfulness and detoxification. In all these experiments, the relevancy of the generated text does not deteriorate due to the application of these controls.

Due to the sheer volume of online hate, the AI and NLP communities have started building models to detect such hateful content. Recently, multilingual hate is a major emerging challenge for automated detection where code-mixing or more than one language have been used for conversation in social media. Typically, hate speech detection models are evaluated by measuring their performance on the held-out test data using metrics such as accuracy and F1-score. While these metrics are useful, it becomes difficult to identify using them where the model is failing, and how to resolve it. To enable more targeted diagnostic insights of such multilingual hate speech models, we introduce a set of functionalities for the purpose of evaluation. We have been inspired to design this kind of functionalities based on real-world conversation on social media. Considering Hindi as a base language, we craft test cases for each functionality. We name our evaluation dataset HateCheckHIn. To illustrate the utility of these functionalities , we test state-of-the-art transformer based m-BERT model and the Perspective API.

Social media platforms were conceived to act as online town squares' where people could get together, share information and communicate with each other peacefully. However, harmful content borne out of bad actors are constantly plaguing these platforms slowly converting them intomosh pits' where the bad actors take the liberty to extensively abuse various marginalised groups. Accurate and timely detection of abusive content on social media platforms is therefore very important for facilitating safe interactions between users. However, due to the small scale and sparse linguistic coverage of Indic abusive speech datasets, development of such algorithms for Indic social media users (one-sixth of global population) is severely impeded.To facilitate and encourage research in this important direction, we contribute for the first time MACD - a large-scale (150K), human-annotated, multilingual (5 languages), balanced (49\% abusive content) and diverse (70K users) abuse detection dataset of user comments, sourced from a popular social media platform - ShareChat. We also release AbuseXLMR, an abusive content detection model pretrained on large number of social media comments in 15+ Indic languages which outperforms XLM-R and MuRIL on multiple Indic datasets. Along with the annotations, we also release the mapping between comment, post and user id's to facilitate modelling the relationship between them. We share competitive monolingual, cross-lingual and few-shot baselines so that MACD can be used as a dataset benchmark for future research.

Hate speech is a challenging issue plaguing the online social media. While better models for hate speech detection are continuously being developed, there is little research on the bias and interpretability aspects of hate speech. In this paper, we introduce HateXplain, the first benchmark hate speech dataset covering multiple aspects of the issue. Each post in our dataset is annotated from three different perspectives: the basic, commonly used 3-class classification (i.e., hate, offensive or normal), the target community (i.e., the community that has been the victim of hate speech/offensive speech in the post), and the rationales, i.e., the portions of the post on which their labelling decision (as hate, offensive or normal) is based. We utilize existing state-of-the-art models and observe that even models that perform very well in classification do not score high on explainability metrics like model plausibility and faithfulness. We also observe that models, which utilize the human rationales for training, perform better in reducing unintended bias towards target communities. We have made our code and dataset public for other researchers.

WhatsApp is the most popular messaging app in the world. Due to its popularity, WhatsApp has become a powerful and cheap tool for political campaigning being widely used during the 2019 Indian general election, where it was used to connect to the voters on a large scale. Along with the campaigning, there have been reports that WhatsApp has also become a breeding ground for harmful speech against various protected groups and religious minorities. Many such messages attempt to instil fear among the population about a specific (minority) community. According to research on inter-group conflict, such ‘fear speech’ messages could have a lasting impact and might lead to real offline violence. In this paper, we perform the first large scale study on fear speech across thousands of public WhatsApp groups discussing politics in India. We curate a new dataset and try to characterize fear speech from this dataset. We observe that users writing fear speech messages use various events and symbols to create the illusion of fear among the reader about a target community. We build models to classify fear speech and observe that current state-of-the-art NLP models do not perform well at this task. Fear speech messages tend to spread faster and could potentially go undetected by classifiers built to detect traditional toxic speech due to their low toxic nature. Finally, using a novel methodology to target users with Facebook ads, we conduct a survey among the users of these WhatsApp groups to understand the types of users who consume and share fear speech. We believe that this work opens up new research questions that are very different from tackling hate speech which the research community has been traditionally involved in. We have made our code and dataset public for other researchers.

We introduce ‘POLAR’ — a framework that adds interpretability to pre-trained word embeddings via the adoption of semantic differentials. Semantic differentials are a psychometric construct for measuring the semantics of a word by analysing its position on a scale between two polar opposites (e.g., cold – hot, soft – hard). The core idea of our approach is to transform existing, pre-trained word embeddings via semantic differentials to a new “polar” space with interpretable dimensions defined by such polar opposites. Our framework also allows for selecting the most discriminative dimensions from a set of polar dimensions provided by an oracle, i.e., an external source. We demonstrate the effectiveness of our framework by deploying it to various downstream tasks, in which our interpretable word embeddings achieve a performance that is comparable to the original word embeddings. We also show that the interpretable dimensions selected by our framework align with human judgement. Together, these results demonstrate that interpretability can be added to word embeddings without compromising performance. Our work is relevant for researchers and engineers interested in interpreting pre-trained word embeddings.

With the ongoing debate on 'freedom of speech' vs. 'hate speech,' there is an urgent need to carefully understand the consequences of the inevitable culmination of the two, i.e., 'freedom of hate speech' over time. An ideal scenario to understand this would be to observe the effects of hate speech in an (almost) unrestricted environment. Hence, we perform the first temporal analysis of hate speech on Gab.com, a social media site with very loose moderation policy. We first generate temporal snapshots of Gab from millions of posts and users. Using these temporal snapshots, we compute an activity vector based on DeGroot model to identify hateful users. The amount of hate speech in Gab is steadily increasing and the new users are becoming hateful at an increased and faster rate. Further, our analysis analysis reveals that the hate users are occupying the prominent positions in the Gab network. Also, the language used by the community as a whole seem to correlate more with that of the hateful users as compared to the non-hateful ones. We discuss how, many crucial design questions in CSCW open up from our work.