Ninareh Mehrabi, Palash Goyal, Apurv Verma, Jwala Dhamala, Varun Kumar, Qian Hu, Kai-Wei Chang, Richard Zemel, Aram Galstyan, Rahul Gupta. Proceedings of the 61st Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers). 2023.

NLU models power several user facing experiences such as conversations agents and chat bots. Building NLU models typically consist of 3 stages: a) building or finetuning a pre-trained model b) distilling or fine-tuning the pre-trained model to build task specific models and, c) deploying the task-specific model to production. In this presentation, we will identify fairness considerations that can be incorporated in the aforementioned three stages in the life-cycle of NLU model building: (i) selection/building of a large scale language model, (ii) distillation/fine-tuning the large model into task specific model and, (iii) deployment of the task specific model. We will present select metrics that can be used to quantify fairness in NLU models and fairness enhancement techniques that can be deployed in each of these stages. Finally, we will share some recommendations to successfully implement fairness considerations when building an industrial scale NLU system.

Satyapriya Krishna, Rahul Gupta, Apurv Verma, Jwala Dhamala, Yada Pruksachatkun, Kai-Wei Chang. Proceedings of the 60th Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers). 2022.

Recently, there is a surge of interest in using point processes to model continuous-time user activities. This framework has resulted in novel models and improved performance in diverse applications. However, most previous works focus on the ”open loop” setting where learned models are used for predictive tasks. Typically, we are interested in the ”closed loop” setting where a policy needs to be learned to incorporate user feedbacks and guide user activities to desirable states. Although point processes have good predictive performance, it is not clear how to use them for the challenging closed loop activity guiding task. In this paper, we propose a framework to reformulate point processes into stochastic differential equations, which allows us to extend methods from stochastic optimal control to address the activity guiding problem. We also design an efficient algorithm, and show that our method guides user activities to desired states more effectively than state-of-arts.