Motivated by potential financial gain, companies may hire fraudster groups to write fake reviews to either demote competitors or promote their own businesses. Such groups are considerably more successful in misleading customers, as people are more likely to be influenced by the opinion of a large group. To detect such groups, a common model is to represent fraudster groups' static networks, consequently overlooking the longitudinal behavior of a reviewer, thus, the dynamics of coreview relations among reviewers in a group. Hence, these approaches are incapable of excluding outlier reviewers, which are fraudsters intentionally camouflaging themselves in a group and genuine reviewers happen to coreview in fraudster groups. To address this issue, we propose "FGDT," a framework for "fraudster group detection through temporal relations." FGDT first capitalizes on the effectiveness of the HIN-recurrent neural network (RNN) in both reviewers' representation learning while capturing the collaboration between reviewers. The HIN-RNN models the coreview relations of reviewers in a group in a fixed time window of 28 days. We refer to this as spatial relation learning representation to signify the generalizability of this work to other networked scenarios. Then, we use an RNN on the spatial relations to predict the spatio-temporal relations of reviewers in the group. In the third step, a graph convolution network (GCN) refines the reviewers' vector representations using these predicted relations. These refined representations are then used to remove outlier reviewers. The average of the remaining reviewers' representation is then fed to a simple fully connected layer to predict if the group is a fraudster group or not. Exhaustive experiments of FGDT showed a 5% (4%), 12% (5%), and 12% (5%) improvement over three of the most recent approaches on precision, recall, and F1-value over the Yelp (Amazon) dataset, respectively.

Social reviews are indispensable resources for modern consumers' decision making. For financial gain, companies pay fraudsters preferably in groups to demote or promote products and services since consumers are more likely to be misled by a large number of similar reviews from groups. Recent approaches on fraudster group detection employed handcrafted features of group behaviors without considering the semantic relation between reviews from the reviewers in a group. In this paper, we propose the first neural approach, HIN-RNN, a Heterogeneous Information Network (HIN) Compatible RNN for fraudster group detection that requires no handcrafted features. HIN-RNN provides a unifying architecture for representation learning of each reviewer, with the initial vector as the sum of word embeddings of all review text written by the same reviewer, concatenated by the ratio of negative reviews. Given a co-review network representing reviewers who have reviewed the same items with the same ratings and the reviewers' vector representation, a collaboration matrix is acquired through HIN-RNN training. The proposed approach is confirmed to be effective with marked improvement over state-of-the-art approaches on both the Yelp (22% and 12% in terms of recall and F1-value, respectively) and Amazon (4% and 2% in terms of recall and F1-value, respectively) datasets.

The promising performance of Deep Neural Networks (DNNs) in text classification has attracted researchers to use them for fraud review detection. However, the lack of trusted labeled data has limited the performance of the current solutions in detecting fraud reviews. The Generative Adversarial Network (GAN) as a semi-supervised method has been demonstrated to be effective for data augmentation purposes. The state-of-the-art solutions utilize GANs to overcome the data scarcity problem. However, they fail to incorporate the behavioral clues in fraud generation. Additionally, state-of-the-art approaches overlook the possible bot-generated reviews in the dataset. Finally, they also suffer from a common limitation in the generalization and stability of the GAN, slowing down the training procedure. In this work, we propose ScoreGAN for fraud review detection that makes use of both review text and review rating scores in the generation and detection process. Scores are incorporated through Information Gain Maximization (IGM) into the loss function for three reasons. One is to generate score-correlated reviews based on the scores given to the generator. Second, the generated reviews are employed to train the discriminator, allowing the discriminator to correctly label the possible bot-generated reviews through joint representations learned from the concatenation of GLobal Vector for Word representation (GLoVe) extracted from the text and the score. Finally, it can be used to improve the stability and generalization of the GAN. Results show that the proposed framework outperformed the existing state-of-the-art FakeGAN framework, in terms of AP by 7%, and 5% on the Yelp and TripAdvisor datasets, respectively.

Fraud review detection is a hot research topic in recent years. The Cold-start is a particularly new but significant problem referring to the failure of a detection system to recognize the authenticity of a new user. State-of-the-art solutions employ a translational knowledge graph embedding approach (TransE) to model the interaction of the components of a review system. However, these approaches suffer from the limitation of TransE in handling N-1 relations and the narrow scope of a single classification task, i.e., detecting fraudsters only. In this paper, we model a review system as a Heterogeneous Information Network (HIN) which enables a unique representation to every component and performs graph inductive learning on the review data through aggregating features of nearby nodes. HIN with graph induction helps to address the camouflage issue (fraudsters with genuine reviews) which has shown to be more severe when it is coupled with cold-start, i.e., new fraudsters with genuine first reviews. In this research, instead of focusing only on one component, detecting either fraud reviews or fraud users (fraudsters), vector representations are learned for each component, enabling multi-component classification. In other words, we can detect fraud reviews, fraudsters, and fraud-targeted items, thus the name of our approach DFraud3. DFraud3demonstrates a significant accuracy increase of 13% over the state of the art on Yelp.

Nowadays, a big part of people rely on available content in social media in their decisions (e.g., reviews and feedback on a topic or product). The possibility that anybody can leave a review provides a golden opportunity for spammers to write spam reviews about products and services for different interests. Identifying these spammers and the spam content is a hot topic of research, and although a considerable number of studies have been done recently toward this end, but so far the methodologies put forth still barely detect spam reviews, and none of them show the importance of each extracted feature type. In this paper, we propose a novel framework, namedNetSpam, which utilizes spam features for modeling review data sets as heterogeneous information networks to map spam detection procedure into a classification problem in such networks. Using the importance of spam features helps us to obtain better results in terms of different metrics experimented on real-world review data sets from Yelp and Amazon Web sites. The results show thatNetSpamoutperforms the existing methods and among four categories of features, including review-behavioral, user-behavioral, review-linguistic, and user-linguistic, the first type of features performs better than the other categories.